Director - Software Engineering

Job Purpose:

This position will manage lead the redesign of and continuous advancement of Cendyn’s products and their interlinkages with each other and with other vendor and client platforms through robust inventory of strategic integration API. The individual will also be responsible for developing and evolving internal frameworks that serve as the foundational delivery platform. Agile experience is very important, and the candidate should feel comfortable managing agile teams that have great autonomy and delivery schedules.

Working in collaboration with various stakeholders, the candidate will plan and lead processes to develop a roadmap in response to prioritized needs; design and implement aligned systems within Cendyn software offerings; support related capacity building and change management efforts. A continuous deployment mindset is important backed with practical experience in microservices and containerization.

Responsibilities:

• System Design and Adoption – work in close collaboration with colleagues globally and supported by external expertise as needed:
  • Identify software user needs and functional priorities, in alignment with related operational requirements.
  • Assess current software architecture and systems to identify strengths to build upon shortcomings and gaps.
  • Map current processes, identifying obstacles and build internal capacity to align or re-engineer work flows to support software redesign.
  • Plan and design unified systems that are integrated across multiple global functional areas and craft a roadmap for development and roll-out.
  • Work closely with the other directors and enterprise architecture teams to transform into a microservice architecture that is fully containerized and virtualized.
• Oversee the development and roll-out of new releases within Cendyn software ecosystem and business process redesign and integration, in accordance with plans.
• Participate in identifying and executing on strategic initiatives.
• Lead several innovation initiatives, starting incubator projects with the aim to bring advanced technologies and capacity to manage them to all staff.
• Recommend strategies for training and adoption of new technologies and support their implementation in partnership with organizational change efforts.
• Explore partnership with leading companies in innovative technologies useful to advance the organizational agenda.
• Publish status reports and communicate success, impediments and risks.
• Team Management: Oversee and manage the technology team, including hiring, training, mentoring, and performance management of staff members. Foster a collaborative and productive work environment.
• Budgeting and Resource Allocation: Develop and manage the technology department's budget. Optimize resource allocation and cost-effective technology solutions. Monitor and report on budget performance.
• Application Development and Support: Oversee the development, deployment, and maintenance of software applications. Collaborate with stakeholders to understand business requirements and ensure that applications meet user needs.
• Information Security: Develop and implement information security policies, procedures, and controls to protect the organization's data and technology assets. Monitor and mitigate security risks and vulnerabilities.
• Technology Evaluation and Research: Stay informed about emerging technologies, trends, and industry best practices. Evaluate new technologies and tools that can improve operational efficiency and support business objectives.
• Collaboration and Communication: Collaborate with other departments and stakeholders to understand their technology needs and provide appropriate solutions. Communicate technology initiatives, changes, and updates to relevant parties.
• Project Management: Manage technology projects, including project planning, resource allocation, progress tracking, and risk management. Ensure projects are delivered on time, within budget, and according to specifications.
• Technology Strategy: Assist in developing and executing the organization's technology strategy aligned with business goals and objectives. Understand Cendyn's technology infrastructure, including hardware, software, networks, servers and work with DevOps teams to strengthen infrastructure in accordance with the needs of the applications.

Requirements:

Required Education and Experience:

• Significant personal drive supported by a passion for software quality and customer satisfaction. Ability to effectively prioritize and deliver tasks in a high-pressure customer focused environment.
• Bachelor’s degree in computer science, Information Technology, and Electrical or Electronic engineering,
• Minimum of 15 years of professional experience in a Software Development, Technology, or related industry
• Minimum of 10 years’ experience in Java and / or .Net Framework.
• Experience with cloud computing platforms (e.g., AWS, Azure, GCP) and microservices architecture
• Extensive knowledge of the SDLC and agile methodology including project management and deployment practices.
• Possessing a deep understanding of Property Management Systems and their integration processes within the hospitality industry is an added advantage.
• Extensive experience working in microservices, containerization via Docker and orchestration via Kubernetes.
• Should be able to work with code in terms of investigation etc.
• Experience working with brown and green field systems.
• Experience in strategic planning execution and policy development
• Experience in hiring, terminating, and development of both associate and managerial level staff.
• Demonstrated conflict management and delegation skills.
• Excellent written and verbal communication skills as well as analytical skills for sound problem solving and decision making, supported by facts.
• Proven history of management by metrics
• Proven leadership ability
• Should be available for late evening calls / meetings

Work Timings:

Monday through Friday from 12 PM to 9 PM IST. This will provide healthy overlap between India team and US team and supporting both to ensure adequate collaboration.

Work Location:

This position is based out of our Hyderabad or Gurugram offices and we would prefer candidates who can work in a hybrid model with at least 1–2 days per week from office. However, we are open to considering exceptional candidates for a fully remote arrangement.

Travel:

This position may require up to 15% of travel. Travel may be within India, international, overnight, and outside of regular business hours.

EEO Statement

Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.