Director, Finance Operations

WHO WE ARE

ABOUT THE ROLE

RESPONSIBILITIES

• Lead and develop teams across Accounts Payable, Payroll, Vendor Control, Import operations, Reporting & Analytics and Sales Audit functions.
• Serve as a strategic partner to the CFO and senior leadership team, driving excellence in finance operations and delivering process, systems, and service improvements across Accounts Payable, Payroll, and Sales Audit.
• Partner with IT and transformation teams to enhance finance systems (e.g., ERP, AP automation, reconciliation tools).
• Champion the use of data and analytics in operational reporting and decision-making.
• Lead strategic transformation programs to optimize end-to-end finance processes, focusing on efficiency, standardization, and automation.
• Shape the vision and roadmap for finance operations aligned with business priorities, scalability needs, and digital transformation goals.
• Embed a data-driven mindset by leveraging analytics, AI, and RPA to enhance performance, predict trends, and drive continuous improvement.
• Develop a leadership pipeline, mentor high-potential talent, and foster a culture of accountability and performance.
• Design and implement scalable financial processes, controls, and systems to support business growth and operational efficiency.
• Lead and oversee core finance operations, driving accuracy, efficiency, and continuous improvement across Accounts Payable, Payroll, and Sales Audit.
• Ensure timely and accurate processing of payroll and vendor payments while maintaining strong internal controls.
• Manage the FP&A function to deliver forecasts, budgets, and variance analyses that drive strategic decision-making.
• Direct sales audit processes to ensure revenue accuracy, compliance with internal policies, and identification of anomalies or fraud.
• Oversee robust process controls and compliance standards to support operational accuracy and mitigate risk across Accounts Payable, Payroll, and Sales Audit.
• Collaborate with IT, HR, Procurement, and other departments to optimize end-to-end financial processes.
• Partner with business units to streamline finance operations, strengthen controls, and enhance process efficiency across Accounts Payable, Payroll, and Sales Audit.
• Drive process automation, system upgrades, and the implementation of best practices across all finance operations.
• Foster a culture of continuous learning, performance accountability, and operational excellence.
• Building a world class team and developing talent across various positions.

QUALIFICATIONS

• Bachelor’s degree in Commerce, Business Administration, or a related field.
• 15–20 years of progressive experience in finance operations, with a strong record of leading large teams and transformation initiatives within a GCC/GBS or global enterprise.
• Proven expertise in global finance processes, particularly in Accounts Payable, Payroll, and Sales Audit, with exposure to shared services or centralized operating models.
• Demonstrated success in process re-engineering, automation, and digital enablement (AI/ML, RPA, workflow tools).
• Strong understanding of ERP and finance systems (e.g., Oracle, Workday) and operational controls frameworks (e.g., SOX or internal audit standards).
• Strong analytical, problem-solving, and decision-making skills with the ability to manage complexity and prioritize effectively.
• Excellent communication and stakeholder management skills, with the ability to influence across multiple functions and geographies.
• Proven experience in project and change management within finance operations.

PREFERRED SKILLS

• MBA or equivalent advanced degree in Business or Operations Management.
• Experience in retail or consumer-facing industries with complex, high-volume transaction environments.
• Prior experience in setting up or scaling global finance operations or shared services.
• Exposure to service delivery metrics, governance models, and continuous improvement frameworks (Lean, Six Sigma, etc.).