At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function
Quality
Job Sub Function
Digital Quality
Job Category
Professional
All Job Posting Locations:
Beerse, Antwerp, Belgium, Mumbai, Maharashtra, IndiaOur expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-basedadvancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients everystep of the way.Learn more at https://www.jnj.com/innovative-medicineFueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, lessinvasive, more personalized treatments.Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtechPlease note that this role is available across multiple countries and may be posted under different requisition numbers tocomply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing onthe specific country(s) that align with your preferred location(s):
United States
- Requisition Number:
R-049452
Belgium and India
- Requisition Number:
R-051068
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission
We are searching for the best talent for
Director Digital Acceleration
.
Purpose
Enterprise Quality is a comprehensive organization within J&J that focuses on ensuring the highest standards of quality & compliance. It encompasses a Quality Operations division, a Transformation Office dedicated to steering strategic imperatives and enhancing the Quality & Compliance organization's strategy through initiatives like Data Strategy, Automated Product Release, and Digitalization of Quality Management Systems. The group employs two Deployment Offices for the Innovative Medicine and MedTech segments and maintains a global presence through regional leaders managing operations in Asia Pacific (ASPAC), Europe, Middle East, Africa (EMEA), and the Americas.Quality Operations (QOps) oversees the Quality Management Systems for J&J Technology Services (JJT-TS) and Enterprise Functions (MQSA, DI&T, CQSS etc.) and leads the Commercial Quality Shared Services functions of temperature control and transportation quality operations. Quality Operations (QO) manages validation/qualification of infrastructure and data platforms in accordance with J&J’s Systems Development Life Cycle (SDLC) and Computer System Validation (CSV) Framework, assuring compliance across the enterprise with applicable global regulations, advising on quality matters, and assisting with closing compliance gaps related to audits and inspections. Additionally, Quality Operations drives the acceleration of data-driven validation approaches for new technologies. The Head of Transformation, Digital Acceleration & Delivery is responsible for enabling transformation and digital acceleration across quality operations in collaboration with other Enterprise Quality functions and Technology partners.
- Lead end-to-end digital transformation and acceleration for QOps, developing strategy, plans, prioritizing initiatives, and driving delivery of specific business outcomes
- Provides leadership, strategic direction and day-to-day leadership for design, delivery, and scaling of digital solutions across QOps — from proof-of-concept to production
- Acts as QOps’ innovation ambassador represent the team in various innovation forums, leading and supporting innovation initiatives such as proof-of-concept development, authoring point of view documents and influencing stakeholders to secure sponsorship and funding.
- Define and govern transformation milestones, success measures and value realization plans; continuously track benefits and adjust portfolio priorities to maximize ROI
- Collaborates to architect and deploy reusable platforms, components and playbooks that increase efficiency, effectiveness and user experience across the organization
- Build and scale cross-functional capability and a high-performing, diverse team; embed change management, training and adoption plans to ensure sustained value.
Serve as a trusted partner to senior leaders and global peers; provide actionable recommendations, transparent reporting, and rapid escalation of risks and dependencies.
Core Responsibilities
You will be responsible for:
- Partners across the organization to identify opportunities for simplification, automation, and transformation
- Analyzes and stay appraise of trends in the external environment to develop hypothesis, generate ideas, provide inspiration and new thinking into the organization
- Establishes strategy and plans to drive ideas through experimentation to delivery, collaborating with appropriate stakeholders
- Establishes measures milestones, outcomes and feedback mechanisms to ensure the delivery of results and continuous improvement
- Executes the delivery of transformation and digital solutions that improve processes in support of the Q&C strategic imperatives
- Fosters a digital and innovative mindset, promotes and educates an understanding on how the improvements drive business value to the organization
- Partners across the organization to drive change and champion the deployment of new solutions, instill digital fluency, and help drive a culture of innovation and continuous improvement
- Applies comprehensive knowledge of risk management and quality and compliance principles in support of the deployment of transformation
- Drive problem-solving in areas requiring cross functional collaboration
Stakeholder Management
- Proactively communicates and collaborates with stakeholders on opportunities and initiatives managing requirements, expectations or challenges to ensure value is delivered and recognized
- Recognizes and responds to stakeholders’ needs ensuring commitments are delivered upon
- Provides partnership, insights and direction to cross functional teams
- Builds and maintains trusting collaborative relationships and partnerships to ensure business objectives are met
- Gains support of ideas by promoting and communicating the link between ideas and key business needs and results
- Partners with stakeholders to assess and implement compliant solutions to meet their business need
- Participates and influences decision making in Steering Committees, Advisory Boards, Change Advisory Boards, Communities of Practice, and other relevant forums
People Management
- Identifies critical skills and capabilities required to ensure the development of a highly skilled, high performing team
- Works with leadership to nurture future leaders and create opportunities to grow
- Mentors talent and helps them grow in their careers
Other Duties
- Develop and maintain an effective working partnership with senior management
- Collaborate with other leaders and staff within Quality Operations group to ensure each function is executed in an efficient manner
- Ensure timely reports of status, metrics and time sheets as required by the Quality Operations organization
- Ensure timely completion of assigned training and expense reports
Qualifications / Requirements
Education:
BS or Equivalent Experience
Required Years of Related Experience:
10-12 years
Leadership Competencies
- Advanced leadership and relationship management skills
- Strong cross-boundary collaboration, interdependent partnering, and influence skills
- Able to inspire trust and quickly build credibility
- Excellent listening skills and incorporates diverse points of view
- Superior level of innovative thinking and trendspotting
- Demonstrated leadership capabilities fostering diversity and inclusion
- Experience managing and leading global technology programs along with FTEs/consultant teams across multiple geographies
- Ability to facilitate and communicate key messages and presentations to various cross-functional groups to gain support
- Influence upwards and peers to drive transformation and ensure compliance and regulatory requirements are met
- Make the complex clear and easily understood by others
- Must have the ability to make decisions by seeking out and maintaining trust and collaborative relationships to meet business needs and demands
Professional Competencies
- Advanced problem-solving skills to assist in maintaining project progress and on design issues
- Excellent intellect, strategic and big picture thinking ability, complemented by operational and business planning orientation
- Outstanding executive presence, communication and facilitation skills
- Advanced ability to team with others and drive towards a common goal
- Sets clear performance standards and drives to results
- Works effectively in a virtual team environment
- Experience in positions of increasing responsibility supporting large, multi-site, global organizations, with broadly based quality management experience
- Strong analytical and strategic skills with a bifocal approach - ability to zoom-in/zoom-out for strategic and tactical, high-level, and detailed
- Demonstrated Project and Program management experience
- Experience in leading organizations through cost optimization activities and providing guidance on opportunities
- Experience with managing a financial plan, budget and quality plan
- Must have the ability to perform work with a high degree of independence in terms of self-management of a large variety of tasks and initiatives regarding quality and validation
- Solutions oriented, striving for new ways to accomplish goals and pragmatic advising ensuring compliance in a cost-effective and risk-based manner
- Must have the ability to work effectively in a highly matrixed team environment
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. Internal employees contact AskGS to be directed to your accommodation resource.
Required Skills
Preferred Skills:
Compliance Management, Consulting, Controls Compliance, Digital Assurance, Digital Governance, Human-Computer Relationships, Operational Excellence, Performance Measurement, Process Optimization, Quality Control (QC), Quality Standards, Quality Validation, Regulatory Compliance, Researching, Stakeholder Engagement, Standard Operating Procedure (SOP), Tactical Planning, Technical Credibility
