2431 Customer Retention Jobs - Page 26

Role & responsibilities: Reply to mails Make quotations Make invoices Payment follow up Preferred candidate profile: Similar experience in the prevoius job is important

Enhances the organization s human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices Maintains the work structure by updating job requirements and job descriptions for all position Supports organization staff by establishing a recruiting, testing, and interviewing program; counselling managers on candidate selection; conducting and analysing exit interviews; and recommending change Prepares employees for assignments by establishing and conducting orientation and training programs Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; and counselling employees and supervisors Implements employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; and designing and conducting educational programs on benefit programs Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records, and representing the organization at hearings Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures Retains historical human resource records by designing a filing and retrieval system and keeping past and current records Cultivates professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies Completes human resource operational requirements by scheduling and assigning employees and following up on work results Manages human resource staff by recruiting, selecting, orienting, and training employees Advances human resource staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results Excellent presentation skills Essential Skills Required Teamwork - Encourages cooperation, collaboration and partnerships Quality Improvement - Strives for high quality performance and takes initiative to make improvements and deliver results Problem Solving - Identifies problems and seeks best solutions by being creative and innovative Works under general direction. Uses discretion in identifying and responding to complex issues and assignments. Usually receives specific instructions and has work reviewed at frequent milestones. Determines when issues should be escalated to a higher level. Interacts with and influences colleagues. Has working level contact with customers, suppliers and partners. May supervise others or make decisions which impact the work assigned to individuals or phases of projects. Performs a range of work, sometimes complex and non-routine, in a variety of environments. Applies methodical approach to issue definition and resolution. Demonstrates an analytical and systematic approach to issue resolution. Takes the initiative in identifying and negotiating appropriate personal development opportunities. Demonstrates effective communication skills. Contributes fully to the work of teams. Plans, schedules and monitors own work (and that of others where applicable) competently within limited deadlines and according to relevant legislation, standards and procedures.

Post: Customer Care Executive - Female Job Location: Gurugram / Gurgaon Company Brand: Savvyy (Ladies Inner Wear) Whatsapp/Mobile: 9899546490 • Customer Support • Order Assistance • Product Guidance • Issue Resolution • CRM Management Required Candidate profile 1-3 years of experience in customer service, preferably in e-commerce, fashion, or lingerie retail Excellent communication skills in English Ensure smooth order fulfillment & customer satisfaction

We are looking for Territory Service Manager, for a full-time role in MSIL, who have the passion to change the landscape of the Automobile industry, Here are the roles that will be offered to the selected candidate: 1. Business Growth Aspects Supporting workshops in improvements of business parameters like Periodic Maintenance, Load growth etc. Assisting dealerships in reducing inefficiencies like TAT and increasing service/sales ratio. Analysis of workshop data and trend monitoring for customer retention and implementing new service strategies in the territory. 2. Technical Aspects Handling critical customer complaints and technical issues of the territory Managing technical campaigns and recalls Escalation of product feedback at Head office Improving customer experience by implementation of SAS in workshops Assisting dealerships in reducing system and process related inefficiencies Qualifications B.E/ B.Tech with specialization in (Mechanical, Automobile, Electronics& Electrical) Work Experience 2-7 years TECHNICAL COMPETENCIES Understanding of Latest tools & technology - Application & Implementation Financial Acumen (Understanding Financial Statements, Working Capital, Profitability) Channel/Dealer Management Skills and Business Partnering Territory Mapping and Customer/ Data Analytics BEHAVIORAL COMPETENCIES Target orientation & pressure handling Ability Effective Communication, Influential & Negotiation skill Sense of accountability and responsibility Creativity, innovation, and problem solving

What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for resolving customer complaints/escalations through Internal Escalation Desk. Role Accountability Resolve complaints / escalations received through different channels - Nodal ,Principal Nodal & Customer service head ID through calls and emails Achieve daily productivity metrics & Quality targets, daily hygiene metrics achievement such as Nil Unscheduled leave, TTS completion Ensure adherence to SOPs while resolving customer escalations and coordinate with cross functions for necessary resolution Use judgement to raise exception servicing request on a case by case basis for better customer experience Ensure final resolution of customer escalations by coordinating with various departments as necessary and informing the customer of the final verdict in timely manner Drive customer retention by providing best in class customer experience Proactively highlight issues and process improvement to reduce escalations Ensure process documentation and compliance adherence Measures of Success Cases processed per day Service Quality Score First Contact/BO Resolution rate Zero Avoidable Escalation Performance Retention Score FKAT training quiz score Execution/Resolution TAT Voice of Customer Customer Retention Rate Process Adherence as per MOU Technical Skills / Experience / Certifications Knowledge and experience of complaints handling Expertise in MS Office suite Competencies critical to the role Verbal and written communication Problem Solving Stakeholder Management Customer Orientation Qualification Graduate in any discipline Preferred Industry Customer Services - Credit Card Industry

Job tittle; Customer Service/ support head; Our organization is dealing with quality control and materials testing instruments for the textille industry in India and abroad. We are looking for customer support head with following requirements. Job Summary: Male or female candidates with diploma or Graduates in Engineering/science/management with 5 years of similar experience. Eexperience in handling customer queries in product based organization preferred. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. In and around Banashankari, Jayanagar, Basavagudi, Chamrajpet, kumarswamy layout . Able to manage the team of sales and service department to ensure customer sationsfaction.

Greetings!!! The Nividous co-founders, with deep roots in the business process automation space, started the company with a passion to help businesses work at their peak efficiency. We, at Nividous, realized quite early that automation must be approached holistically and not siloed. This is the reason why, from day one, we have focused on building an integrated intelligent automation platform that harnesses the power of RPA, AI, and BPM. These three key pillars are natively available in our platform allowing businesses to move beyond siloed automation and automate processes end-to-end. We are proud of the fact that we have 100% customer retention. We ve also been recognized by leading industry analysts across the globe for many consecutive years. Technical Pre-Sales Consultant As a Pre-Sales Consultant you will work closely with sales account managers and partner managers to present/demonstrate Nividous intelligent automation product to prospective customer; Understand customer s requirements and convince customer on Nividous platform s technical ability meet to provide solution through custom demonstration and/or PoC. Also, work with diverse internal teams to resolve any technical queries as well as prepare RFI/RFP/Proposals. A results-driven Technical Pre-Sales Consultant with 4 7 years of experience in pre-sales, solution consulting, or technical sales roles, supporting sales teams through technical solution design, customer engagement, and product demonstrations. Adept at bridging the gap between customer needs and product capabilities, with proven expertise in delivering compelling demos, crafting solution architectures, and ensuring technical feasibility of complex solutions. Core Skills: Solution Consulting: Proficient in understanding customer requirements and mapping them to appropriate solutions, architectures, and product offerings. Demo Development: Skilled in building and delivering customized product demonstrations and Proofs of Concept (POCs) to address specific customer use cases. Technical Presentations: Strong ability to communicate technical value propositions to both technical and non-technical audiences. RFP/RFI Support: Experienced in responding to technical sections of RFPs, RFIs, and providing accurate estimations and solution documentation. Technology Stack: Familiarity with Cloud Platforms (AWS, Azure, GCP), APIs, Databases, ERP/CRM, BPM/Workflow Automation tools and AI technologies. Competitive Analysis: Well-versed in analyzing competing products and positioning technical differentiators. Good Communicator : Excellent Verbal & written communication skills. Communicate in in clear and concisely with customers and internal department stakeholder.Collaborate with sales teams to qualify opportunities and define solution scope. Key Responsibilities : Gather and analyze customer technical requirements. Design solution architecture diagrams and prepare technical proposals. Deliver tailored product demos and technical deep dives. Support Proof-of-Concept (POC) implementation and success validation. Provide feedback to product teams for feature enhancements based on customer interactions. Develop technical collateral: presentations, architecture documents, use case mappings. Support smooth handover to post-sales / implementation teams. Qualification: Bachelor s degree in computer science, Engineering, or related field. Relevant technical certifications in Cloud and Software tools

{"heading":"Roles & Responsibilities" , "id":1 , "content":" What Youll Do \u2013 Day-to-Day Responsibilities: Define and own the product roadmap aligned with business and guest needs. Collaborate on wireframes and UX to deliver seamless hospitality experiences. Integrate feedback from guests, staff, and data to improve the product. Work with engineering to deliver features aligned with backend systems (e.g., PMS, booking engines). Translate ideas into features that enhance guest satisfaction and operational efficiency. Lead product strategy for the hospitality pricing domain. Partner with cross-functional teams: engineering, sales, marketing, and customer success. Convert customer needs into clear, actionable product requirements. Track market trends and competitors to inform product priorities. Ensure timely delivery of high-impact product improvements. Support sales with value-based product positioning. Engage clients and stakeholders for feedback and adoption. Ensure product delivers measurable value to hospitality clients. Why Your Work Matters \u2013 Impact at Sciative: Play a pivotal role in our expansion into the hospitality vertical. Influence the direction of our product offerings for maximum market fit. Enhance our customer retention and acquisition through effective pricing innovations. Act as a key partner to sales and marketing teams, driving revenue through product excellence. What Youll Gain \u2013 Career Transformation : Be at the forefront of cutting-edge AI pricing solutions in a rapidly growing industry. Gain exposure to end-to-end product ownership with strategic business impact. Collaborate with industry leaders and top-tier clients in hospitality. Shape the future of intelligent pricing in hospitality, positioning yourself as a domain expert. What Were Looking For \u2013 Skills & Experience: Should have worked as Revenue Manager in hotel industry. 5+ years of experience in product management, preferably in a SaaS or hospitality tech environment. Deep knowledge of hotel pricing, revenue management, and industry operations. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Experience in value-based selling and understanding product ROI. Bachelors or Masters degree in Business, Engineering, or a related field. Join Us: Were not just building products \u2014 were building an ecosystem where talent thrives. If youre ready to make an impact, innovate every day, and grow exponentially in your career, apply now and lets shape the future of pricing together. "} We are seeking a highly skilled Product Manager with deep industry expertise in hotel pricing and revenue management. The ideal candidate will have a strong background in hospitality, a sharp understanding of pricing strategies, and a value-selling mindset to articulate how our product drives ROI for hotel clients.

Role & responsibilities 1. Accounts Receivable Monitor status of accounts receivable with Finance Manager, recommend deviation from credit policy in identified cases to the Business Head. In Order to minimize bad debts. 2. Customer Satisfaction Monitor response and resolution time with respect to customer service issues, coordinate with the team for effective resolution and closure. In Order to meet customer requirements for efficient service and repair. 3. Key Account Management Identify key customers biggest challenges and along with the team come-up with tailored service solutions that match their needs. Review current customers and calculate potential of each of them. In Order to ensure high levels of customer satisfaction. 4. Part Inventory, Availability, sales and marketing Initiate and negotiate discussions with customers on parts sale agreement based on customer requirements; get the RO/HQ team to close agreements. In Order to increase coverage in the market and ensure future sales. 5. Site Management Map the Area extensively to identify requirement of site services, Review services provided by technicians and support for resolution of issues, ensure parts availability and warranty claims and deliver as per standards at the site. Better service TAT, Responsiveness and EOS adherence, Competency building, DOS process, Retail excellence. In Order to ensure delivery as per standard at the site. 6. Workshop Administration Ensure standards at workshop are maintained, resources are utilized in an effective manner and SOP are adhered. In Order to ensure smooth running of the workshop, effective resource utilization. 7. Quality Management System Coordinate with other functions within aftermarket to ensure the team is trained on process and procedure so that the customer is satisfied with the services in the first instance, review non - compliance and work with team members to ensure closure of all non compliances. In Order to meet the required quality standards. 8. People Management Find training needs, coordinate with HR team for planning and delivery of soft skills training and technical training. Identify the competency gaps and facilitating competence development for aftermarket team. Administration of performance management process. Engaging & retaining talent. Driving Values & VGAS action plans. Making hiring decisions for any requirement in the COCO aftermarket. In Order to develop a capable and motivated team of professionals. Preferred candidate profile 1. Commercials understanding of Markets & CV business (P&L) 2. Technical and Commercial Knowledge 3. Customer Orientation, Communication, Negotiation and People Management Skill

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. To build awareness of SHE (Safety, Health & Environment) To prepare detailed annual Operating plan segment-wise for tapping new market opportunities To achieve revenue target of the base/branch with consistent performance through the months To ensure profitable business performance and expansion of Rentokil PCI s services in selected segments. To Ensure corporate credit policy is implemented within stipulated timelines To convert the built-up data base into business and look for expansion and development of new business Effective execution of systems and processes as per the guidelines to optimize the base/branch operations. This includes Operations, Finance and inventory systems, and speed apps To analyze competitor s activity and plan strategies to meet the challenges and report timely to the Reporting authorities To ensure on-time Service delivery every time with precision and at Pace To identify service GAPs and ensure non- recurrence of the same by implementing continuous monitoring, audit and improvement plans. Effective customer contact management and customer relations to achieve the target customer retention of both RBU and CBU. Effective management in optimizing sales and service colleague to increase productivity. To monitor and control on cost such as manpower, chemical/material consumption and investment and use of equipment s. To manage general administration of the base/branch as per the policies and guidelines. To work closely with other functions and conduct regular base/branch meetings to review the performance of all team members Build capability of base/branch teams and manage sales & service colleague retention To ensure and comply all statutory requirements are met on time To ensure effective budgeting to yield a good ROI at the base/branch. KEY DELIVERABLES Base/Branch KPI s Faster Response 2/24: 98/100, Root cause analysis and CVC P&L Base/Branch Target and Service Productivity Achieving Gross sales, jobbing and product sales targets Achieving Total Sales revenue Customer retention Customer Voice Counts Your Voice counts progress Sales & Service/contract colleagues retention Managing DSO/Collections. CORE COMPETENCIES Deliver results : Need to deliver what s required Act Commercially : Uses business thinking Manage Self : Manage own emotions Coach and Develop : Coach and Develop by giving practical support Work with Others : Work with Others being a team player Display leadership : Display leadership through communicating expectations & direction. Bachelor s Degree (or its equivalent) in a related area and at least 5 years Sales & Operations experience Should be an excellent individual performer with prior experience of team handling Should have experience in Sales, O

Requirements for International voice Process: *Excellent Communication skills *5 Days Working *Rotational shift *HSC- 6 month experience required *Graduate - Fresher/Experienced * immediate joiners HR Arti 9522754537 Required Candidate profile Excellent communication is required 6 months experience is mandate undergraduate or graduate both can apply

Summary We are looking for a detail-oriented and proactive professional to lead audit, compliance, and risk initiatives within the renewals and customer retention domain. The role focuses on ensuring regulatory adherence, process improvements, and governance across customer communication, payments, and journey flows. It also includes cross-functional project execution, automation, and internal control development to enhance operational efficiency. Responsibilities – Audit & Compliance (40%) Conduct deep-dive audits and compliance reviews for payments, communication, and surrender processes. Present key findings and mitigation plans to senior stakeholders. Maintain the operational loss database and ensure adherence to IRDAI reporting and internal compliance systems. Monitor journey flows, identify operational gaps, and coordinate with teams for resolution. Ensure timely closure of compliance observations; escalate critical issues in governance forums. Customer Communication & Payments (40%) Design and track Standard Internal Controls (SICs) to strengthen intent-based communication and process accuracy. Lead process improvement initiatives using feedback from internal stakeholders and distribution partners. Drive automation and system enhancement initiatives in collaboration with IT and Risk functions. Analyze data for root cause identification and track efficacy of solutions implemented. Ensure seamless coordination with cross-functional teams for initiative execution. Project Management & Governance (20%) Drive re-engineering of processes based on customer/distributor feedback. Deploy targeted communications to improve customer and partner experience. Support regulatory compliance through ongoing reviews and governance mechanisms. Track project progress and report outcomes in management committees. Requirements – Graduate or Post-Graduate in Management preferred. 4–5 years of relevant experience, with at least 2 years in Operations or Customer Service. Exposure to operational audits, risk assessment, and regulatory compliance. Hands-on understanding of payments processes, automation, and system enhancements. Prior managerial experience with strong documentation and communication skills.

Position : Customer Success Manager US B2B SaaS Location: Bangalore (HSR Layout) Time Zone - Night Shift (Hybrid Model) Experience: 5+ years in US Process Salary : Negotiable Job Description : What You'll Do Be the face of the company post-sale leading customer relationships and ensuring ongoing value delivery. Identify and pursue upsell/cross-sell opportunities, partnering with Sales to close. Lead customer onboarding and implementation, ensuring smooth handoffs and successful adoption. Conduct weekly/biweekly syncs and Quarterly Business Reviews (QBRs) to track progress, align on goals, and maintain executive buy-in. Ensure timely resolution of customer queries with in-depth product knowledge and a problem-solving mindset. Drive advocacy through referrals, testimonials, case studies, and co-marketing initiatives. Orchestrate executive dinners, micro-events with Sales to deepen engagement and foster trust. Collaborate closely with Product, Operations, and Sales to deliver a seamless and high-impact customer experience. Continuously gather product feedback and market insights to help shape our roadmap. What We're Looking For Minimum 5 years of experience in a Customer Success or Account Management role in B2B SaaS targeting the US market. Proven track record managing mid to high ACV accounts ($60K$200K) with strong stakeholder engagement. Strong background in engineering services sales, SaaS, or AI-driven business solutions. A mindset defined by customer obsession, speed, and ownership you go the extra mile. Excellent communication, relationship-building, and organizational skills. Bonus: Experience working with AI-powered products or in fast-paced startup environments. Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required

Company: Turito Company Overview Turito pioneers quality education online and on-campus, led by seasoned educators with 30+ years' experience. Operating globallyincluding India, the US, Singapore, and the Middle EastTurito provides premier learning. Offering accessible content and a modern environment, our tech-integrated platform empowers students to learn from experts, fostering personalized success. Location: Hyderabad Position Title: Relationship Manager Role Overview As a Relationship Manager at Turito, you will be the primary liaison between parents and the organization, ensuring a seamless and engaging experience throughout the student journey. This role requires a proactive, empathetic, and solutions-oriented professional who thrives in a fast-paced environment and is committed to delivering exceptional customer service. Shift Timings - Aus Shift 7am to 4pm UK Shift 3pm to 12am Key Responsibilities • Act as the single point of contact for assigned parents and students, ensuring consistent communication and support • Own the entire customer lifecyclefrom onboarding to engagement and retention • Coordinate smooth transitions between sales, academic, and support teams • Conduct regular check-ins to track student progress and gather feedback • Address concerns and resolve escalations with empathy and efficiency • Maintain accurate and up-to-date records in Zoho CRM • Identify and act on opportunities for upselling, renewals, and referrals • Collaborate with internal teams to enhance service delivery and customer satisfaction • Share customer insights to inform product and operational improvements Key Skills & Competencies • Strong sense of ownership and accountability • Excellent interpersonal and relationship-building abilities • Effective multitasking and time management skills • Proactive problem-solving and critical thinking • High emotional intelligence and customer empathy • Clear and professional verbal and written communication • Familiarity with CRM tools, especially Zoho CRM • Ability to thrive in a dynamic, customer-centric environment Requirements • Bachelor’s degree in any discipline • 2–4 years of experience in a client-facing or relationship management role, preferably in EdTech, education, or customer experience

About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: 1.Hands-On Data Analysis & Insights Generation Perform in-depth, hands-on analysis of business data to uncover trends, opportunities, and risks affecting KPIs such as conversion rates, sales, customer retention, and operational efficiency. Independently query, extract, and manipulate large datasets using SQL to answer complex business questions. Use statistical techniques and advanced analytics methods (e.g., predictive modeling, segmentation) to support strategic decision-making. 2. Business-Driven Recommendations & Impactful Storytelling Translate raw data into actionable insights and develop clear, compelling recommendations for business teams. Drive measurable improvements in business performance by identifying optimization opportunities across marketing, operations, sales, and product functions. Excellent communication is non-negotiableyou must be able to simplify complex data, build strong narratives, and effectively present insights to non-technical stakeholders and senior executives. 3. Data Visualization & Reporting Design, develop, and automate scalable reports and dashboards using Power BI to track and communicate business performance. Ensure data accuracy, consistency, and clarity in reports to empower teams to make informed decisions. Provide real-time insights and deep dives to address business challenges proactively. 4. KPI Management & Performance Optimization Collaborate with business teams to define, refine, and monitor key business KPIs. Actively track performance metrics, diagnose variances, and suggest corrective actions. Continuously optimize analytics processes to enhance efficiency and accuracy. 5. Cross-Functional Business Partnership Serve as a trusted analytics partner across marketing, operations, sales, and product teams. Work closely with stakeholders to understand business needs, translate data into actionable strategies, and influence decision-making. Effectively communicate technical findings in a clear and compelling way to both technical and non-technical audiences. 6. Process Improvement & Best Practices Identify opportunities to imp rove data workflows, analytics processes, and reporting efficiencies. Advocate for a data-driven culture by proactively sharing insights and best practices across teams. Technical and Functional Skills: Bachelors degree in Analytics, Data Science, Business, Statistics, or a related field. Advanced degrees are a plus. 6+ years in analytics, business intelligence, or insights roles, preferably in retail or eCommerce. Advanced proficiency in SQL for querying and analyzing large datasets. Strong experience in Python & Excel. Preferable to work onCRM data. Hands-on experience in creating dashboards and reports using Power BI or similar visualization tools. Excellent verbal and written communication skills with the ability to translate data insights into clear, actionable recommendations. Proven ability to present insights and recommendations to diverse audiences, including senior executives Familiarity with analytics tools such as R, or Tableau, Adobe Analytics, Google Analytics is good to have Experience in eCommerce metrics, such as website traffic, customer journey analysis, or digital marketing performance. Knowledge of advanced analytics techniques like predictive modeling or segmentation. Demonstrated ability to independently lead analytics projects from ideation to execution. Strong business acumen and a deep understanding of how analytics can drive organizational value. Exceptional problem-solving and critical-thinking abilities. A proactive and collaborative mindset, with a focus on continuous improvement

Roles and Responsibilities: To achieve set targets and contribute to development and growth of business performing the role of an Account Manager, Collect with the key parameters. Candidate should be able to talk to the Entire Sales team with in the network on daily basis and update the feedbacks to the HOD. Plan new/existing contacts for customer retention, penetration and proactively meeting customer's requirements/problem resolution. Work with other internal departments/teams to resolve customer queries/issues to meet customer satisfaction/service levels. Collect & Communicate market/competition information and implement business development initiatives. Candidates with less experience could be considered only if they have an exceptional sales track record. Corporate Sales, B2B Concept. Candidate Must be from corporate sales Background. At least 4-5 Years working experience. Must have Two wheeler with Valid License. Good Communication Skill & Good Personality. Will be responsible for Generating New Business in the assigned territory. Will be responsible for Increasing the Market Share of the Company in the assigned territory. Cross Selling of all Products Market Intelligence / Market Survey. Ensuring Smooth Collection with all the Customers. Retention of Existing Clients. Yield Management / Good interpersonal skill / Good presentation Skill. Aggressive on field sales. Educational Qualification : Graduation/ MBA (Regular)

Roles and Responsibilities: To achieve set targets and contribute to development and growth of business performing the role of an Account Manager, Collect with the key parameters. Candidate should be able to talk to the Entire Sales team with in the network on daily basis and update the feedbacks to the HOD. Plan new/existing contacts for customer retention, penetration and proactively meeting customer's requirements/problem resolution. Work with other internal departments/teams to resolve customer queries/issues to meet customer satisfaction/service levels. Collect & Communicate market/competition information and implement business development initiatives. Candidates with less experience could be considered only if they have an exceptional sales track record. Corporate Sales, B2B Concept. Candidate Must be from corporate sales Background. At least 4-5 Years working experience. Must have Two wheeler with Valid License. Good Communication Skill & Good Personality. Will be responsible for Generating New Business in the assigned territory. Will be responsible for Increasing the Market Share of the Company in the assigned territory. Cross Selling of all Products Market Intelligence / Market Survey. Ensuring Smooth Collection with all the Customers. Retention of Existing Clients. Yield Management / Good interpersonal skill / Good presentation Skill. Aggressive on field sales. Educational Qualification : Graduation/ MBA (Regular)

Roles and Responsibilities: To achieve set targets and contribute to development and growth of business performing the role of an Account Manager, Collect with the key parameters. Candidate should be able to talk to the Entire Sales team with in the network on daily basis and update the feedbacks to the HOD. Plan new/existing contacts for customer retention, penetration and proactively meeting customer's requirements/problem resolution. Work with other internal departments/teams to resolve customer queries/issues to meet customer satisfaction/service levels. Collect & Communicate market/competition information and implement business development initiatives. Candidates with less experience could be considered only if they have an exceptional sales track record. Corporate Sales, B2B Concept. Candidate Must be from corporate sales Background. At least 4-5 Years working experience. Must have Two wheeler with Valid License. Good Communication Skill & Good Personality. Will be responsible for Generating New Business in the assigned territory. Will be responsible for Increasing the Market Share of the Company in the assigned territory. Cross Selling of all Products Market Intelligence / Market Survey. Ensuring Smooth Collection with all the Customers. Retention of Existing Clients. Yield Management / Good interpersonal skill / Good presentation Skill. Aggressive on field sales. Educational Qualification : Graduation/ MBA (Regular)

Key Objective of the Job: Timely recovery of dues, maintaining customer relationships, monitoring accounts, and ensuring compliance with legal and company policies to meet collection targets and mitigate financial risks.Top of FormBottom of Form Key Deliverables: a)Collection Activity Achieve assigned collection targets for SLCV&PV (in the 0-3 range) b)Customer Management Ensure that the daily visit and the customer target is met Ensuring regular contact with existing clients to maintain company's presence c)Adherence to the Process Should adhere to the laid down processes Accept Challenges Should be able to work under challenging environment d)Document management Ensure all collection documents are submitted correctly and on-time Education Qualification: 12th Pass/ Graduate Specialized job competencies: Functional Competencies 1) Communication Skill 2) Negotiation Skill 3) Market/Industry Knowledge 4) Knowledge of Collections (Policy, Procedures & Scheme) Behavioral Competencies Execution Excellence Customer Centricity Fostering Synergy Hiring Parameters: Should have patience Should be comfortable in moving in fields Prefer local candidate Should have two wheeler license Location - mumbai,delhi,pune,bangalore,hyderabad,chennai.

Manage customer outreach and drive showroom visits; Invite customers to visit our showroom; Maintain records of follow-ups, status updates; Tracking of customer responses, scheduling follow-ups; Enhance customer engagement. Required Candidate profile - Proficient in MS Excel and Google Spreadsheet

Drive sales growth by strategic partnership, client acquisition; Build relationships with HNWIs, designers, architects; Analyze market trends, identify new opportunities; Execute growth initiatives and strategies; Track performance metrics

1)Dmate(i.e. Trading Accounts acquisition) 2)Cold calling 3)Responsible for achieving targets assigned by org. on a monthly basis. Other Benefits: Multiple Incentives + Foreign Trips Required Candidate profile Interested can share CV on jyoti.mehta@tradebulls.in or WhatsApp on 7304501604

Greetings from Capita We are hiring for Executive Customer Support. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Contact: shruti.sakharkar@capita.com - 9833078560 Job location - CAPITA - B-1. SEZ bldg, Behind Tower no. 8, Magarpatta, Pune, India