Focus Diagnostics

Company Description Focus Diagnostics is committed to providing superior healthcare services. We specialize in Subspecialty Radiology and deliver high-quality and timely reporting using cutting-edge technology and imaging. For 20 years, we have been trusted by leading specialists and now operate 24/7 to ensure accessible, precise diagnostic services whenever needed. Based in Greater Hyderabad Area, our legacy of excellence continues, prioritizing your health around the clock. Role Description This is a full-time, on-site role for a Graphic Designer located in the Greater Hyderabad Area. The Graphic Designer will be responsible for creating visual content including logos, branding materials, and various graphic designs. Tasks include developing design concepts, refining projects, collaborating with team members, and ensuring all designs align with brand guidelines and visual identity standards. Qualifications Skills in Graphics, Graphic Design, and Logo Design Experience in Branding and Typography Strong attention to detail and creativity Proficient in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) Excellent communication and team collaboration abilities Ability to work on-site in the Greater Hyderabad Area Experience in the healthcare industry is a plus Show more Show less

Appointment Management: Efficiently book and manage appointments received through various platforms, including the company website, social media channels, Google My Business, and other online platforms. Ensure accurate scheduling and timely communication of appointment details to customers. Customer Support & Communication: Provide prompt and effective customer support across all communication channels. Handle inbound and outbound calls, addressing customer inquiries, resolving issues, and providing information about services. Manage and respond to customer queries and chats on WhatsApp and other social media platforms in a professional and timely manner. Online Reputation Management: Actively monitor and respond to Google reviews, ensuring a positive online reputation for Focus Diagnostics. Address customer feedback, both positive and negative, courteously and constructively. Digital Presence Management: Create and maintain high-quality backlinks for the company website to improve search engine ranking and online visibility. Manage and update business listings on various online directories and platforms, ensuring consistency and accuracy of information. Monitor and report on the performance of online listings and backlink strategies. General CRM Duties: Maintain detailed records of customer interactions and transactions in the CRM system. Collaborate with the marketing and sales teams to align customer engagement strategies. Identify opportunities to improve customer satisfaction and loyalty. Qualifications: Proven experience in a CRM, customer service, or administrative role, preferably within the healthcare or diagnostic industry. Excellent verbal and written communication skills in English and Telugu. Strong understanding of social media platforms, Google My Business, and online review management. Ability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment. Customer-centric approach with a strong problem-solving attitude. Familiarity with SEO basics and backlink creation is a plus. Show more Show less

Salary: 15000 to 18000 Company Description Focus Diagnostics is committed to providing superior healthcare services with a focus on accuracy, reliability, and patient care. Based in Hyderabad and now operating 24/7, we specialize in Subspecialty Radiology and ensure timely, high-quality reporting using cutting-edge technology and imaging. Trusted by leading specialists for over 20 years, Focus Diagnostics continues its legacy of excellence and accessibility. Role Description This is a full-time on-site role for a Customer Support Executive based in Hyderabad. The Customer Support Executive will be responsible for managing customer inquiries, ensuring customer satisfaction, providing online and technical support, and maintaining excellent customer service standards. Daily tasks will include responding to customer queries, troubleshooting issues, and collaborating with internal teams to enhance the customer experience. Qualifications Customer Support, Customer Service, and Customer Satisfaction skills Proficiency in Online Support and Technical Support Excellent communication and interpersonal skills Ability to work effectively in a fast-paced environment Prior experience in the healthcare industry is a plus Bachelor's degree in a relevant field is preferred Show more Show less

Junior Accountant – Focus Diagnostics Location: [Hyderabad/Punjagutta] Employment Type: Full-time Experience: 1–2 years Department: Finance & Accounts Key Responsibilities: Maintain accurate day-to-day financial transactions including sales, purchases, payments, and receipts. Assist in preparing ledgers, balance sheets, and financial statements under supervision. Record journal entries and reconcile bank statements monthly. Handle billing and invoicing for diagnostic services; ensure timely follow-ups on outstanding payments. Monitor petty cash usage and ensure daily reconciliation. Coordinate with vendors for bills, payments, and documentation. Support internal and external audits by preparing necessary documentation. Maintain GST records, prepare basic returns under supervision, and assist in tax compliance tasks. Collaborate with the front office and operations teams for payment and billing accuracy. Ensure data entry in accounting software (Tally/Zoho/QuickBooks) is up-to-date and error-free. Required Skills: Bachelor’s degree in Commerce, Accounting, or Finance. Basic knowledge of accounting principles and financial reporting. Proficiency in MS Excel; familiarity with accounting software is a plus. Strong attention to detail and numerical accuracy. Ability to handle confidential information with integrity. Good communication and teamwork skills. Why Join Focus Diagnostics? Work in a fast-growing healthcare brand Opportunities to learn healthcare finance Supportive team and training environment To Apply: Email your resume to hr@focusdiagnostics.in Let me know if you want to tailor it more towards freshers or with a specific software focus. Tools

Junior Accountant – Focus Diagnostics Location: Punjagutta, Hyderabad Department: Finance & Accounts Experience: 1–2 years Employment Type: Full-time About the Role: Focus Diagnostics is seeking a detail-oriented and motivated Junior Accountant to support our finance team. You will play a key role in maintaining accurate financial records, assisting in daily accounting tasks, and ensuring compliance with internal and external audit standards. Key Responsibilities: Assist in day-to-day accounting operations, including data entry, ledger maintenance, and voucher processing. Prepare and post journal entries, ensuring proper documentation and approvals. Reconcile bank statements, vendor statements, and accounts payable/receivable regularly. Support monthly, quarterly, and year-end closing processes. Assist with GST, TDS, and other statutory filings under the guidance of the senior accountant. Maintain organized financial records and supporting documentation for audits. Follow up with vendors and branches for invoice clarifications and payment updates. Help prepare internal financial reports and MIS statements for management review. Handle petty cash management and daily cash flow tracking for the assigned branch. Ensure adherence to company policies and financial controls. Desired Skills & Qualifications: Bachelor’s degree in Commerce (B.Com) or Finance-related field. 0–2 years of accounting experience (preferably in a healthcare or service industry). Basic knowledge of accounting principles, GST, and TDS. Familiarity with Tally, MS Excel, and accounting software. Good analytical, organizational, and time-management skills. Strong attention to detail and ability to maintain confidentiality. Effective communication skills in English and Telugu (preferred). Why Join Us? Be a part of one of South India's most trusted healthcare diagnostic brands. Exposure to multi-branch accounting and healthcare finance practices. Growth opportunities within a dynamic and expanding organization.

Job Title: Senior HR Executive Location: Punjagutta, Hyderabad Department: Human Resources Reports to: HR Manager / CEO Experience: 4+ years in HR (preferably in healthcare/diagnostics industry) About Focus Diagnostics: Focus Diagnostics is a leading diagnostic and healthcare service provider with a legacy of trust since 2004. With branches across Telangana, Andhra Pradesh, and Karnataka, we are committed to providing high-quality, timely, and accessible diagnostic solutions. Key Responsibilities: Talent Acquisition & Onboarding Lead end-to-end recruitment cycle for mid to senior-level roles. Liaise with department heads to understand manpower needs. Conduct screening, interviews, and onboarding formalities. Employee Engagement & Welfare Design and execute employee engagement initiatives. Handle grievance redressal and employee counseling when needed. Promote and maintain a positive work culture. HR Operations & Compliance Maintain and update employee records and HRMS data. Ensure statutory compliances including ESI, PF, Shops & Establishments Act, etc. Support audits and prepare HR documentation and reports. Performance Management Coordinate the annual appraisal and goal-setting processes. Assist in performance reviews and identify training needs. Track employee KPIs and probation evaluations. Policy Implementation Implement and monitor HR policies across branches. Ensure policy awareness and compliance among staff. Propose revisions to improve HR processes and employee satisfaction. Desired Skills & Qualifications: Bachelor’s/Master’s degree in HR or related field (MBA preferred). 4–7 years of proven HR generalist experience. Strong knowledge of labor laws and compliance. Excellent interpersonal, communication, and leadership skills. Proficiency in MS Office, HRMS tools, and documentation. Why Join Focus Diagnostics? Be part of a fast-growing healthcare brand with a human-first culture. Opportunities for continuous learning and growth. Collaborative environment across 3 states and 35+ branches.

Job Title: Guest Service Executive Location: Hitech City, Hyderabad. Experience: 1-3 Years Employment Type: Full-time Job Description: We are seeking a warm, proactive, and service-oriented Guest Service Executive for our upcoming Focus Wellness Center . As the first point of contact, you will play a pivotal role in delivering an exceptional wellness experience to our clients. Your responsibilities include greeting and assisting guests, managing appointment bookings, guiding them through our wellness offerings, and handling inquiries with professionalism and care. You will also coordinate with therapists and wellness professionals to ensure seamless service delivery. The ideal candidate should have excellent communication skills, a customer-first mindset, and a polished, welcoming demeanor. Prior experience in a wellness center, hospitality, or healthcare setting is preferred. Key Skills: Customer service, communication, grooming, hospitality etiquette, appointment scheduling, basic computer knowledge. Join us in creating a peaceful, rejuvenating environment where guests feel valued and cared for. To apply, contact: hr@focusdiagnostics.in Contact: 9121377123

Job Title: Customer Service Executive Location: Hitech City, Hyderabad. Experience: 1-3 Years Employment Type: Full-time Job Description: We are seeking a warm, proactive, and service-oriented Guest Service Executive for our upcoming Focus Wellness Center. As the first point of contact, you will play a pivotal role in delivering an exceptional wellness experience to our clients. Your responsibilities include greeting and assisting guests, managing appointment bookings, guiding them through our wellness offerings, and handling inquiries with professionalism and care. You will also coordinate with therapists and wellness professionals to ensure seamless service delivery. The ideal candidate should have excellent communication skills, a customer-first mindset, and a polished, welcoming demeanor. Prior experience in a wellness center, hospitality, or healthcare setting is preferred. Key Skills: Customer service, communication, grooming, hospitality etiquette, appointment scheduling, basic computer knowledge. Join us in creating a peaceful, rejuvenating environment where guests feel valued and cared for. To apply, contact: hr@focusdiagnostics.in Contact: 9121377123

Company Description Focus Diagnostics, your trusted partner in health, specializes in subspecialty radiology and advanced diagnostic services. With over 20 years of experience, we provide round-the-clock diagnostic care, using state-of-the-art equipment like high-resolution MRI and CT scans to ensure timely and accurate results. Serving locations across Telangana, Andhra Pradesh, and Karnataka, we are committed to delivering high-quality, patient-centered care. Role Description This is a full-time, on-site role in Kompally for a Front Office Executive. The Front Office Executive will be responsible for greeting and assisting patients, managing appointments, handling front desk operations, and ensuring an excellent customer experience. Daily tasks include answering phone calls, managing patient inquiries, and coordinating with medical staff. The role requires effective communication and organizational skills. Qualifications Interpersonal Skills and Customer Service skills Proficiency in Receptionist Duties and Front Office management Excellent Communication skills Ability to handle high-pressure situations and multitask effectively Prior experience in a healthcare setting is a plus Basic knowledge of medical terminology is beneficial

Job Description – Accounts Executive (Focus Diagnostics) Focus Diagnostics is seeking a detail-oriented and proactive Accounts Executive to join our finance team. The ideal candidate will be responsible for managing daily accounting operations, maintaining financial records, preparing reports, and ensuring compliance with internal and statutory guidelines. Key Responsibilities: Handle day-to-day accounting tasks including journal entries, billing, and reconciliations Maintain accurate records of financial transactions Manage accounts payable and receivable processes Assist in monthly, quarterly, and annual financial reporting Coordinate with internal departments and external auditors Ensure timely filing of GST, TDS, and other statutory returns Monitor branch-wise petty cash usage and invoice tracking via ITDose Requirements: Bachelor’s degree in Commerce or related field 2+ years of experience in accounting, preferably in the healthcare/diagnostics sector Proficiency in MS Excel and accounting software Strong attention to detail and organizational skills Join us to be part of a growing and trusted diagnostics network.

Job Title: HR Executive Location: Punjagutta, Hyderabad. Experience: 3-5 Years (Diagnostics/Healthcare Industry Preferred) Job Description: Focus Diagnostics is seeking an experienced HR Executive with a strong background in diagnostics/healthcare to manage HR operations, recruitment, employee engagement, and compliance. The role involves end-to-end hiring for technical and non-technical positions, ensuring statutory compliances (PF, ESI, Gratuity), handling employee grievances, performance management, and implementing HR policies aligned with NABL guidelines. The ideal candidate should be proactive in talent acquisition, foster a positive work culture, and streamline HR processes to support branch operations effectively. Strong interpersonal skills and the ability to work closely with department heads are essential. Key Skills: Recruitment, HR Operations, Statutory Compliance, Employee Relations, Performance Appraisals, Diagnostics HR Policies, MIS Reporting.

Job Title: HR Executive Location: Punjagutta, Hyderabad. Experience: 3-5 Years (Diagnostics/Healthcare Industry Preferred) Job Description: Focus Diagnostics is seeking an experiencedHR Executive with a strong background in diagnostics/healthcare to manage HR operations, recruitment, employee engagement, and compliance. The role involves end-to-end hiring for technical and non-technical positions, ensuring statutory compliances (PF, ESI, Gratuity), handling employee grievances, performance management, and implementing HR policies aligned with NABL guidelines. The ideal candidate should be proactive in talent acquisition, foster a positive work culture, and streamline HR processes to support branch operations effectively. Strong interpersonal skills and the ability to work closely with department heads are essential. Key Skills: Recruitment, HR Operations, Statutory Compliance, Employee Relations, Performance Appraisals, Diagnostics HR Policies, MIS Reporting.

We are seeking a dynamic Customer Support Executive to manage patient inquiries, appointment bookings, and service-related support for Focus Diagnostics. The role involves handling WhatsApp, calls, and social media queries with professionalism and empathy. You will coordinate with internal teams to ensure timely updates on test reports, offers, and packages. Strong communication skills, basic computer knowledge, and a customer-first attitude are essential. Prior experience in healthcare or diagnostics customer service is preferred. Join us to be the friendly voice that ensures a seamless and satisfying experience for every patient. Show more Show less

Job Title: Customer Care Representative Location: Hyderabad (Punjagutta) Company: Focus Diagnostics Job Description: We are looking for a proactive and customer-focused Customer Care Representative to handle patient inquiries, appointment bookings, and service-related queries efficiently. You will be the first point of contact for our customers, ensuring a seamless and professional experience across phone calls, WhatsApp, and in-person interactions. Key Responsibilities: Respond to customer calls, WhatsApp messages, and walk-ins with prompt and courteous service. Book appointments, provide test/package information, and assist in report-related queries. Coordinate with lab teams to ensure timely report delivery and service follow-ups. Handle customer feedback, complaints, and escalate issues when required. Maintain accurate records of customer interactions and ensure high satisfaction levels. Requirements: Graduate with 1-2 years of experience in customer service, preferably in diagnostics or healthcare. Excellent communication skills in English, Telugu, and Hindi. Strong organizational and problem-solving abilities. Familiarity with CRM tools, WhatsApp Business, and basic MS Office.

Position: Accounts Executive / Accounts Officer Location: Hyderabad Experience: 2–5 years in Accounting & Finance Key Responsibilities: Maintain accurate books of accounts and financial records. Handle daily accounting operations, including journal entries, invoices, and bank reconciliations. Manage accounts payable/receivable and vendor payments. Prepare GST returns, TDS filings, and other statutory compliance reports. Assist in monthly, quarterly, and annual financial closing. Coordinate with auditors for audits and financial reviews. Generate MIS reports for management decision-making. Requirements: Bachelor’s degree in Commerce/Accounting (M.Com preferred). Strong knowledge of Tally ERP / accounting software. Good understanding of GST, TDS, and other tax regulations. Excellent attention to detail and numerical accuracy. Ability to work independently and meet deadlines. Why Join Us? Be part of a trusted healthcare brand with over 20 years of excellence in diagnostics, offering growth opportunities and a supportive work culture. Industry Hospitals and Health Care Employment Type Full-time

ChatGPT You said: Write the JD for front office Executive for focus Diagnostics punjagutta location ChatGPT said: Here’s a professional Job Description (JD) for Front Office Executive at Focus Diagnostics – Punjagutta: Job Title: Front Office Executive Location: Focus Diagnostics, Punjagutta, Hyderabad Department: Customer Service / Operations Employment Type: Full-time About Focus Diagnostics: Focus Diagnostics is a leading diagnostic center committed to delivering accurate, reliable, and patient-friendly healthcare services. We aim to make healthcare seamless with advanced technology, compassionate service, and a focus on preventive care. Key Responsibilities: Greet and assist patients/visitors in a professional, courteous manner. Manage front desk operations including patient registration, appointment scheduling, and billing support. Handle phone calls, inquiries, and coordinate with various departments for smooth workflow. Maintain patient records, update CRM/software systems, and ensure data accuracy. Guide patients regarding test preparation, package details, and offers. Coordinate with doctors, technicians, and the operations team for timely services. Ensure waiting area/front desk cleanliness and maintain a welcoming environment. Manage daily cash collections, payment receipts, and submit reports to accounts. Handle customer grievances politely and escalate issues when necessary. Qualifications & Skills: Graduate in any discipline (preferably with experience in healthcare/hospitality). 1–3 years of experience in front office/customer service roles (healthcare experience preferred). Good communication skills in English, Telugu, and Hindi. Proficiency in MS Office & medical/CRM software. Pleasant personality, patient-handling skills, and ability to multitask. Strong organizational and problem-solving abilities. What We Offer: Competitive salary with performance-based incentives. Training & growth opportunities in healthcare operations. Supportive and professional work environment.

Location: Focus Diagnostics, Punjagutta Department: Finance & Accounts Reports To: Accounts Manager / Finance Head Role Overview The Accounts Officer will be responsible for managing day-to-day financial transactions, maintaining accurate books of accounts, ensuring compliance with statutory requirements, and supporting the finance team in reporting and audits. This role is critical in maintaining transparency and efficiency in the financial operations of Focus Diagnostics. Key Responsibilities Handle daily accounting entries including payments, receipts, journal entries, and bank reconciliations. Maintain and update ledgers, trial balance, and other financial statements. Process vendor bills, staff reimbursements, and ensure timely payments. Monitor accounts receivable and follow up with clients/corporates for outstanding dues. Ensure compliance with GST, TDS, PF, ESI, Professional Tax, and other statutory filings. Support internal and external audits with required documentation. Prepare monthly MIS reports, expense summaries, and variance analysis. Assist in payroll processing and employee-related reimbursements. Coordinate with branch managers for revenue reconciliation and daily collections. Maintain confidentiality and integrity of all financial data. Required Skills & Competencies Strong knowledge of accounting principles, GST, TDS, and statutory compliances. Hands-on experience with accounting software (Tally ERP / Zoho Books / or similar). Proficiency in MS Excel (VLOOKUP, Pivot Tables, Reconciliations). Analytical mindset with attention to detail. Good communication skills for vendor and internal team coordination. Ability to meet deadlines and work in a fast-paced healthcare environment. Qualifications & Experience Bachelor’s degree in Commerce / Accounting / Finance. (M.Com or CA Inter preferred). 2–4 years of experience in accounting, preferably in healthcare, diagnostics, or service industry. Familiarity with diagnostic center billing and healthcare financial practices is an added advantage. What We Offer Competitive salary and benefits package. Opportunity to grow within a leading diagnostics brand. Exposure to modern financial systems and healthcare compliance. Collaborative and professional work environment.

Location: Punjagutta, Hyderabad Department: Customer Support / Front Office Reports to: Branch Manager / Customer Experience Manager 🎯 Role Overview The Customer Care Executive will be the first point of contact for patients at Focus Diagnostics. The role is responsible for handling inquiries, booking appointments, resolving patient concerns, and ensuring an excellent patient experience across all touchpoints. 🛠️ Key Responsibilities Greet patients and visitors warmly, creating a welcoming experience at Focus Diagnostics. Handle inbound/outbound calls, WhatsApp, and email queries related to diagnostic tests, packages, pricing, and appointments. Schedule, confirm, and follow up on patient appointments. Provide accurate information about health checkup packages, test preparations, and reports collection. Maintain patient records in the system with accuracy and confidentiality. Coordinate with the lab, radiology, and collection teams to ensure smooth patient service. Handle billing, payments, and provide receipts/invoices. Manage patient feedback and escalate unresolved concerns to higher management. Promote preventive health packages, special offers, and membership plans. Support the branch in achieving patient satisfaction and business growth targets. 📚 Requirements Graduate in any discipline (preferred: healthcare, science, or customer service background). 1–3 years of experience in customer service/front office (healthcare/diagnostics/hospital experience preferred). Strong communication skills in English, Hindi, and Telugu (or local language). Computer proficiency (MS Office, CRM/ERP systems). Excellent interpersonal skills, patience, and a service-oriented mindset. 🌟 Key Skills Patient Handling & Communication Appointment Scheduling & Follow-ups Problem Solving & Complaint Handling Multitasking & Time Management Sales Orientation (upselling health packages) Empathy & Professionalism 💼 What We Offer Competitive salary + incentives on package conversions. Training & growth opportunities within Focus Diagnostics. Employee health benefits. A professional, patient-first work culture.

Job Description – Audiometrist Location: Focus Diagnostics – Hyderabad, Telangana (Punjagutta, Kompally & Kajaguda) Position: Audiometrist Employment Type: Full-time About Focus Diagnostics Focus Diagnostics is a leading healthcare and diagnostic centre committed to providing accurate, affordable, and patient-friendly diagnostic services. We are expanding our team and looking for a skilled and compassionate Audiometrist to join us in delivering high-quality hearing assessment and care. Roles & Responsibilities Conduct hearing assessments and audiometric tests for patients of all age groups. Perform Pure Tone Audiometry (PTA), Tympanometry, Speech Audiometry, OAE, and other hearing tests as required. Accurately record, interpret, and maintain patient test results. Provide counselling to patients regarding hearing loss, test outcomes, and follow-up steps. Assist in recommending further medical evaluation, ENT consultation, or hearing aid support when necessary. Maintain calibration and upkeep of audiology equipment as per standards. Ensure compliance with clinical safety protocols and Focus Diagnostics policies. Educate patients and attendants about preventive hearing care and safe hearing practices. Collaborate with ENT specialists, physicians, and diagnostic staff for integrated patient care. Qualifications & Skills Diploma / Bachelor’s Degree in Audiometry, Audiology, or related field. Certification and license (as applicable under state regulations). Minimum 1–2 years of experience in audiometry testing (freshers with internship experience may also apply). Strong knowledge of audiological testing procedures and equipment handling. Good communication and counselling skills in English, Telugu, and Hindi (preferred). Patient-focused, empathetic, and professional attitude. What We Offer Competitive salary & performance-based incentives. Opportunity to work with advanced diagnostic equipment. Professional growth through training and workshops. Supportive and collaborative work environment. 📩 How to Apply: Interested candidates can share their CV with the subject line “Application for Audiometrist – Focus Diagnostics” at hr@focusdiagnostics.in or WhatsApp at 9121377123 .