Customer Support Executive

Salary: 15000 to 18000 Company Description Focus Diagnostics is committed to providing superior healthcare services with a focus on accuracy, reliability, and patient care. Based in Hyderabad and now operating 24/7, we specialize in Subspecialty Radiology and ensure timely, high-quality reporting using cutting-edge technology and imaging. Trusted by leading specialists for over 20 years, Focus Diagnostics continues its legacy of excellence and accessibility. Role Description This is a full-time on-site role for a Customer Support Executive based in Hyderabad. The Customer Support Executive will be responsible for managing customer inquiries, ensuring customer satisfaction, providing online and technical support, and maintaining excellent customer service standards. Daily tasks will include responding to customer queries, troubleshooting issues, and collaborating with internal teams to enhance the customer experience. Qualifications Customer Support, Customer Service, and Customer Satisfaction skills Proficiency in Online Support and Technical Support Excellent communication and interpersonal skills Ability to work effectively in a fast-paced environment Prior experience in the healthcare industry is a plus Bachelor's degree in a relevant field is preferred Show more Show less