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Quantique Metadata
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Customer Support Executive

Customer Support Executive

Quantique Metadata

0 - 2 years

1 - 2 Lacs

mumbai

Posted:-1 days ago| Platform:

Apply

Skills Required

outbound workflow management issue resolution customer support executive ups management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Client Communication: Handle inbound and outbound calls, emails, and client interactions in a professional and timely manner.

Coordination & Follow-ups: Coordinate with internal teams to ensure client requests are addressed and closed efficiently.

Workflow Management: Track tasks, update records, and ensure smooth handoffs between teams.

Issue Resolution: Understand client concerns and ensure proper resolution or escalation when required.

Key Qualifications

Freshers with strong communication skills are encouraged to apply.

Good verbal and written communication abilities.

Basic computer knowledge and comfort with emails and calls.

Ability to multitask and manage priorities.

Customer-focused mindset with a positive attitude.

What We Offer:

A strong foundation in customer communication and coordination.

On-the-job learning and mentoring.

Friendly team culture with growth opportunities.

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Quantique Metadata

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Customer Support Executive