Bastionex

Role & responsibilities Key Responsibilities: 1. Marketplace Management: Manage product listings, price updates, promotions, and stock status across all marketplaces (Amazon, Flipkart, Myntra, Meesho, Tata Cliq, etc.). Ensure all listings are live, updated, and correctly mapped to categories. 2. Order & Inventory Coordination: Monitor orders daily and coordinate with the warehouse and dispatch team for timely fulfillment. Track stock levels on marketplaces and Unicommerce (or other inventory panels) to avoid overselling or stockouts. 3. Product Listings & Content: Upload new products with accurate titles, descriptions, bullet points, and keywords. Work with the content and design team to ensure images and details meet platform guidelines. 4. Performance Tracking: Analyze product performance, sales reports, and customer feedback to identify trends and improvement areas. Monitor marketplace dashboards for performance metrics (Buy Box, cancellation rate, late dispatch rate, etc.). 5. Campaigns & Promotions: Coordinate for deals, coupons, and promotional events (Big Billion Day, Great Indian Sale, etc.). Ensure correct setup of discounts and offers on marketplaces. 6. Customer Issue Handling: Track returns, wrong product claims, and customer complaints raised on marketplaces. Coordinate with the customer support and warehouse team for quick resolution. 7. Reporting: Share daily / weekly reports on sales, returns, and marketplace performance with management.