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Front Desk Executive And Receptionist

Front Desk Executive And Receptionist

1 - 2 years

|

2 - 3 Lacs

Posted:15 hours ago| Platform:

Apply

Skills Required

front desk front office reception

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

1. Front Desk Operations

Greet and assist visitors, clients, and employees with a warm and professional approach.
Manage incoming phone calls, emails, and inquiries, and route them to the appropriate departments.
Maintain visitor logbooks, ID cards, and ensure adherence to security protocols.

2. Administrative Support

Handle daily administrative tasks such as filing, photocopying, and maintaining office records.
Assist in scheduling meetings, appointments, and conference room bookings.
Manage courier servicesreceiving, dispatching, and tracking packages.

3. Office Management

Ensure the front desk and reception area are clean, organised, and presentable at all times.
Monitor inventory of office supplies and coordinate with the admin team for replenishment.
Support basic facility management tasks like coordinating with housekeeping and vendors.

4. Communication & Coordination

Serve as the first point of contact between the company and external visitors.
Communicate important messages or announcements to staff members.
Coordinate with HR/Admin for onboarding of new employees (welcome, ID cards, basic instructions).

5. Customer Service

Address visitor queries and provide accurate information.
Maintain a friendly, helpful, and positive attitude in all interactions.
Ensure high levels of customer satisfaction through prompt assistance.

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