Key Responsibilities: Identify and acquire new CASA customers in the branch's catchment area. Meet and complete account opening formalities. Build strong relationships with customers and internal teams. Engage with customers during account opening to offer multiple products (e.g., mobile banking, net banking, RD/FD activation). Cross-sell various banking products Achieve daily, weekly, and monthly customer acquisition targets. Generate leads for family accounts and other cross-sell products. Conduct micro-marketing activities for lead generation. Address customer queries and resolve issues.
Role & responsibilities CASA Sales Current account and Savings account on Bank Payroll. Preferred candidate profile Any Banking sales or CASA sales
*ACCENTURE* Mode of Work- WFO Interview process Versant, CD and OPS Interview Versant Threshold : 58 and above only Location – mumbai and bangalore Shift Timing – Shift will be in any of United States of America time zones Open to work in rotating work week (Mon-Fri, Tue-Sat, Wed-Sun) Overall, Purpose of Job Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes Walk customers/ Provide navigational support on self-service portal Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines Place outbound calls to customers when required in line with Client / Company guidelines Work productively whilst maintaining exceptional call/data quality standards in line with targets Contribute to the team through open and regular communication with peers / supervisors Adhere to all company or departmental policies and procedures (personnel and operational) Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process Maintain regular and punctual attendance in line with company policies and procedures Minimise customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer Good technical aptitude with an ability to learn quickly Excellent verbal and written communication skills Experience Profile Prior international BPO work experience preferred Fresher’s acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs Ability to work under pressure Team worker Positive Attitude Quick Learner Punctual and Disciplined Good Communication skills Customer Focussed Results driven High standards of Integrity Attention to detail
Role & responsibilities Opening for Customer Support in Accenture need good spoken and Fluent English speaking candidates. Preferred candidate profile BPO international Voice process experience , US process , Australian , UK. experience required
Role & responsibilities Install, configure, and maintain Openshift environments Ensure high availability and reliability of the Openshift platform Monitor and optimize cluster performance Hands on Exp on ODF (Ceph storage ) Implement security best practices within the cluster Troubleshoot and resolve issues within the Openshift environment Collaborate with development teams for seamless application deployment Document procedures and provide training to team members Conduct regular backups and disaster recovery operations Must Have Skills: 5-8+ years of experience in administrating Kubernetes or Openshift environments. Strong understanding of containerization technologies Experience with CI/CD tools and practices Knowledge of networking and security within containerized environments Excellent troubleshooting and problem-solving skills Strong written and verbal communication skills
Role & responsibilities Understand the requirements from customers / internal stake holders for implemenng PAM soluon. Implemenng PAM with full high availability and configure the product features Develop and maintain documentaon on implementaon and ongoing projects. Work with cross-funconal teams for onboarding customers, resources & users Perform regular audits on the PAM soluons and maintain compliance in accordance with security policy. Support ISO/PCI/SOC audit with relevant documentaon. Ensure PAM soluons is proacvely monitored for health and smooth operaons Experienced in backup and restoraon of PAM / IAM applicaons Migate vulnerabilies by applying patches, fixes and perform upgrades. Hands-on in configuring and troubleshoong SSO, SAML, AD issues.
Role & responsibilities Mandatory skills : Prompt Engineering and its strategies Should know how LLM works and its hyper parameter ( temperature, top_p) Agentic AI framework like langchain, lang graph, crew ai RAG LLM evaluation and observability Python Deployment on any one of cloud services
Role & responsibilities CASA sales executive Field sales , in bank Preferred candidate profile Banking sales background
Role & responsibilities End-to-end payroll management for up to 5000 employees Statutory compliance (PF, ESI, PT, TDS, Gratuity, Bonus) Payroll reconciliations & MIS reports Employee query resolution on salary/tax/deductions Coordination with HR & Finance teams Preferred candidate profile Strong knowledge of payroll systems (GreytHR/SAP/Oracle) Proficiency in MS Excel & payroll analytics In-depth knowledge of statutory compliance & labour laws