4 Workflow Management Jobs
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3.0 - 7.0 years
Chennai, All india
On-site
As a Customer Service Manager at our company, you will play a crucial role in leading our customer service team to ensure exceptional service and strong customer relationships. Your responsibilities will include: - Managing and overseeing the daily operations of the customer service department. - Developing and implementing strategies to enhance customer service experience and increase satisfaction. - Setting clear team goals and motivating team members to achieve them. - Recruiting, mentoring, and developing customer service agents to excel through encouragement and empowerment. - Maintaining an orderly workflow based on priorities. - Monitoring and improving customer service KPIs such as r...
Posted 1 week ago
0.0 - 3.0 years
1 - 5 Lacs
Vadodara
Work from Office
About the Role We are looking for a SharePoint Application Support Executive to ensure smooth operations of multiple SharePoint 2013 applications. In this role, the ideal candidate will be responsible for providing functional support, assisting with UAT for migrated applications, and collaborating with business teams to resolve day-to-day issues. The candidate will also have the opportunity to work on 1,718 live SharePoint applications in a dynamic business environment, gain hands-on experience in application support, UAT, and user coordination, and grow their expertise in SharePoint technologies and IT support processes. Key Responsibilities: SharePoint Application Support (L1/L2) Provide d...
Posted 3 weeks ago
5.0 - 7.0 years
Bengaluru, Karnataka, India
On-site
Key Responsibilities: A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to lead the engagement effort of providing high quality and value adding consulting solutions to customers at different stages from problem definition to diagnosis to solution design development and deployment You will review the proposals prepared by consultants provide guidance and analyze the solutions defined for the client business problems to identify any potential risks and issues You will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms You will also coach and create...
Posted 3 weeks ago
9.0 - 11.0 years
Bengaluru, Karnataka, India
On-site
Key Responsibilities: A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to lead the engagement effort of providing high quality and value adding consulting solutions to customers at different stages from problem definition to diagnosis to solution design development and deployment You will review the proposals prepared by consultants provide guidance and analyze the solutions defined for the client business problems to identify any potential risks and issues You will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms You will also coach and create...
Posted 3 weeks ago
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