The Customer Support Executive will be responsible for managing customer queries and complaints. They will also process orders, modifications, and escalate complaints across various communication channels. Our ideal candidate has a patient and empathetic mindset, excellent problem-solving skills, and the ability to work under pressure while maintaining high levels of customer satisfaction. Responsibilities:Customer Support: Handling customer inquiries and complaints across various channels.Order Processing: Processing orders, modifications, and escalations.Customer Satisfaction: Maintaining high levels of customer satisfaction.Required Skills:Customer Service: Excellent interpersonal skills for interacting with customers.Problem-Solving: Ability to identify and resolve customer issues effectively.Patience and Empathy: Understanding and responding to customer concerns with patience and empathy.Communication Skills: Strong verbal and written communication abilities.Time Management: Effective time management skills to handle multiple inquiries simultaneously.Understand customer needs and provide appropriate solutions and attention.Knowledge of Tally Software