The Customer Support Executive will be responsible for managing customer queries and complaints. They will also process orders, modifications, and escalate complaints across various communication channels. Our ideal candidate has a patient and empathetic mindset, excellent problem-solving skills, and the ability to work under pressure while maintaining high levels of customer satisfaction. Responsibilities: Customer Support: Handling customer inquiries and complaints across various channels. Order Processing: Processing orders, modifications, and escalations. Customer Satisfaction: Maintaining high levels of customer satisfaction. Required Skills: Customer Service: Excellent interpersonal skills for interacting with customers. Problem-Solving: Ability to identify and resolve customer issues effectively. Patience and Empathy: Understanding and responding to customer concerns with patience and empathy. Communication Skills: Strong verbal and written communication abilities. Time Management: Effective time management skills to handle multiple inquiries simultaneously. Understand customer needs and provide appropriate solutions and attention. Knowledge of Tally Software
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