3980 Customer Retention Jobs - Page 25

You will be working for a luxury jewellery brand, where having experience in the international market is essential. Your responsibilities will include: - Being customer-obsessed and establishing trust through your interactions - Identifying opportunities to enhance the Angara experience consistently - Focusing on customer retention, reducing churn, and enhancing customer satisfaction - Providing product options, alternatives, and customizations to meet sales targets - Cultivating customer loyalty for current and future purchases - Acting as the customer advocate and suggesting solutions to enhance our services - Experimenting with new strategies to deliver value to customers - Collaborating ...

As a Banking Operations Manager at Standard Chartered, you will be responsible for overseeing various aspects of branch operations to ensure efficient service delivery and compliance with internal policies and regulatory requirements. Your primary duties will include: - Approving daily transactions for selected products such as travelers cheques, cashiers orders, currency exchange, merchant services, and safe boxes, including transactions exceeding specified teller limits. - Managing service delivery by observing queue times, taking necessary actions to manage customer traffic, ensuring branch premises are maintained to specified standards, and recommending workflow changes for greater effic...

About Company We are a Silicon Valley based company focused on case acquisition for lawyers. Specifically, we focus on mass tort case acquisition, leveraging AI to improve case acquisition. We have a team of senior product, marketing, and engineering leaders from Silicon Valley, India, and Romania with proven experience in launching successful products. We provide a fast-paced environment, work on many exciting problem areas, opportunities to learn and grow, and excellent pay based on performance. Roles and Responsibilities Performance-oriented candidates with a minimum of 2 years of work experience in a US/Canada sales/cross-selling/lead generation process in an International BPO Responsibl...

As a Customer Success Advisor, you will serve as the main point of contact for our clients, ensuring they receive exceptional support and guidance throughout their interaction with our company. Your role involves advocating for customers, identifying growth opportunities, and assisting them in achieving success with our products and services. Your responsibilities will include assisting new customers with onboarding, providing training sessions and resources, and ensuring a seamless introduction to our offerings. Additionally, you will establish and nurture strong relationships with customers, understand their objectives and challenges, and deliver personalized support and proactive solution...

As a Sales Consultant at Hyundai Dealership in Dehradun, your primary responsibility will be assisting customers in selecting and purchasing new vehicles. You will guide customers through the sales process, maintain knowledge of inventory, and complete sales transactions. Your role will also involve ensuring customer satisfaction and retention through high-quality service and effective communication. To excel in this role, you should possess strong interpersonal skills and communication abilities. Experience in Automotive Sales, along with excellent negotiation and sales abilities, will be beneficial. The ability to work both independently and as part of a team is essential for success in th...

We are looking for a dedicated and customer-focused Customer Relationship Manager (CRM) to build and maintain strong relationships with our customers. In this role, you will ensure exceptional customer satisfaction by resolving inquiries, addressing feedback, and offering personalized solutions. You will act as a key liaison between the customers and internal teams to enhance the overall customer experience. Key Responsibilities: Build and nurture strong customer relationships through effective communication. Resolve customer inquiries and complaints promptly and professionally. Collaborate with internal teams including sales, operations, and product management to ensure customer needs are m...

We are seeking a female candidate to join our team for the position of Customer Relationship Manager. Your role will involve handling customer inquiries, complaints, and feedback, processing orders, and preparing reports. You will be responsible for developing customer retention programs, creating and implementing service strategies, and making recommendations for products or services. Building lasting relationships with customers and expanding the customer base will be key aspects of your role. As a Customer Relationship Manager, you will work closely with the sales and marketing teams to keep customers updated with product information and attend exhibitions to reach customers. Additionally...

You are a highly motivated and experienced Sr. Executive - CRM who will be joining our team at the City Center Mall office in Siliguri. With 4 to 8 years of CRM experience, preferably in the real estate or retail sector, you will play a crucial role in managing customer relationships, ensuring their satisfaction, and implementing strategies to drive customer retention for the organization's growth objectives. Your responsibilities will include building and maintaining strong customer relationships, promptly addressing queries and complaints, and serving as the primary contact throughout the customer journey. You will also be tasked with implementing and monitoring CRM strategies, analyzing f...

Role & responsibilities 1. Driving Sales: Responsible for developing, implementing, managing and reporting on plans to improve site metrics by increasing conversion, AOV, and other KPIs Responsible for top-line revenue goals within the established investment budget to achieve P&L goals Manage website content to align with monthly promotions, seasonal promotions and overall marketing strategy 2. Monitoring Brand performance: Secure Margins in line with overall guidance Negotiate budgets, set goals, monitor and report on performance Plan and execute brand campaigns across various platforms and take corrective actions to stay on course of the plan Meet the plan for recognition and awareness of ...

Job Requirements Role/Job Title: Relationship Manager-Home loan Function/ Department: Rural Banking Job Purpose: To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities: Creating sales opportunities for self and team members. Acquisition: focus on lending to new customers, championing the purpose of building a large Home loan book with high yield | Book Quality: maintaining portfolio quality | Maintain highest standards of Customer Service and Compliance | Adopt and promote Digital | Groom and mentor team | Building and relationship with colleagues in other business verticals for X Sell opportunities. Manager...

Responsibilities: * Manage client relationships through regular meetings & communication. * Generate leads, close deals, onboard clients, handle requests. * Coordinate with vendors for smooth operations. * Conduct market research, analyze data. Flexi working Travel allowance Accidental insurance Performance bonus Leave encashment Course reimbursements Job/soft skill training

Job Requirements Role/Job Title: Associate Relationship Manager-Home loan / Loan against property Function/Department: Rural Banking Job Purpose: To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities: Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new clie...

Role? Drive sales, onboard users, engage customers, renew & upsell, and share feedback with What we need? 1+ yrs in Sales/CS, fluent in English + 2 regional languages, people skills, CRM experience. Appy here: https://forms.gle/6NpAL7VMTQwv2k1WA Flexi working Work from home Sales incentives Performance bonus

Key Responsibilities (KRA): Sales Target Achievement: Drive sales and meet monthly/quarterly targets. Customer Relationship Management: Build and maintain strong relationships with clients, resolving issues as needed. Market Development: Identify and explore new business opportunities within the assigned territory for secondary also map the market of Competitors and make action plan according to the same. Product Promotion: Effectively promote products and provide demos to clients. Sales Reporting: Submit timely sales reports and maintain accurate records. Key Performance Indicators (KPI): Achievement of sales targets (revenue, units sold). Customer acquisition and retention. Sales growth (q...

Berger Paints India Ltd ( British Paints Div ) is looking for Key Accounts Manager Construction Chemicals to join our dynamic team and embark on a rewarding career journey Relationship Management: Developing strong relationships with key clients by understanding their business needs, goals, and challenges This involves regular communication, conducting meetings, and building rapport with key stakeholders Account Development: Identifying opportunities for account growth and expansion within the key accounts This may involve cross-selling or upselling additional products or services, identifying new business opportunities, and developing strategies to increase revenue and market share Customer...

Roles and Responsibilities Manage customer relationships through regular communication, ensuring high levels of satisfaction and retention. Identify opportunities for cross-selling and upselling life insurance products to existing customers. Develop strategies to improve persistency rates by reducing policy lapses and increasing renewals. Collaborate with internal teams to resolve customer issues and improve overall service delivery. Analyze market trends and competitor activity to stay ahead in the industry.

Skill required:Inside Sales - Customer Acquisition Strategy & Implementation Designation:Associate Job Location:Hyderabad Qualifications:Any Graduation Years of Experience:3-5 What would you do Intelligent Sales and Customer Operations provides an end-to-end, integrated, seamless solution across marketing, sales and service. The solutions enable clients to drive sustainable growth by enhancing their capabilities to deliver consistent, hyper-relevant experiences across the customer lifecycle. In the Inside Sales team you will provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule "first meetings" for sales/pre-sales, ...

Job Title: Customer Success (TL) Location: Mumbai Department: Digital Business Reports To: Head -Digital Business Work Exp: 6 to 8 years (TL) BFSI Domain Experience: Yes; Mandatory Broking Domain Experience: Yes; Mandatory Role Summary Experienced, results-driven stock market and investment markets professional with strong relationship skills to drive customer engagement and accelerate revenue generation. This role primarily involves engaging proactively with customers through tele-calling for intervention and re-marketing, with the goals of improving campaign conversions, boosting trade activation, and driving revenue growth. A key focus will be on deepening client engagement and activation...

Role: Customer Success Manager (Education) Location: Bangalore (2-3 Days WFH) notice : 1month Experience : 7+ Years. Comms Excellent Needed and Sharp. Experience & Skills Required: Strong expertise in Adobe tools (mandatory) Background strictly in the Education sector Ideally a professor/teacher or someone who deeply understands the students’/kids’ mentality Excellent understanding of Adobe products with the ability to effectively pitch and assist students

About The Role Acquisition of New Client (NTB) through external individual efforts for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates. Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through adherence to products, processes and regulatory requirements Handhold acquired customers for the initial 3 month period to deepen relationship values before passing it to the Branch Banking team Maintaining Avg Quarterly Balance Conducts regular promotional and customer events to generate leads Cross selling of MF, Gold, Insurance and asset products. Job Requiremen...

Acquisition Relationship Manager-AGRI-FIN-PROJECTS (AF)-Marketing Branches Operations Incumbent will be mainly responsible for sourcing and identifying new relationship for the bank Understanding of working capital products Ensure high degree of customer service Manage field investigations, development and formulation of appraisal notes and scrutinizing the legal dimensions of the proposals all across the region Identifying and developing channel partners for achieving business volumes consistently and profitably Same Posting Description for Internal and External Candidates Same Posting Description for Internal and External Candidates

Develop & Implement the Brand promotion & Marketing strategy Developing & implementing integrated marketing strategies & campaign plans Promote organizational products & services through public relations initiatives Contact HR TINA@7207835467

About The Role JOB ROLE Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance. Speed and efficiency of service given Sales targets for banks and investment products. Going beyond the professional need of the customer by providing other products. Enhancement of customer value Cross-sale of asset products Back-up to relationship managers holding HNI relationship Customer acquisition through referrals JOB REQUIREMENT Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew Thorough understanding of banking Customer Retention Cost ...

About The Role (JD) for the Customer Service Manager (CSM) role in Pune: Job TitleCustomer Service Manager (CSM) – L1/L2 LocationPune, India DepartmentFIG (ROMG) Experience2–5 years Job Overview: We are looking for a Customer Service Manager (CSM) for our Pune location, focused primarily on backend activities and data-driven customer support. The ideal candidate will possess strong communication skills and prior experience in handling external and internal customer service via multiple channels. Key Responsibilities: Handle customer service operations via phone, email, and social media. Manage data entry, data handling, and reporting tasks efficiently. Support churn management and data manag...

About The Role JOB ROLE Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance. Speed and efficiency of service given Sales targets for banks and investment products. Going beyond the professional need of the customer by providing other products. Enhancement of customer value Cross-sale of asset products Back-up to relationship managers holding HNI relationship Customer acquisition through referrals JOB REQUIREMENT Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew Thorough understanding of banking Customer Retention Cost ...