5510 Customer Retention Jobs - Page 27

About the Business Group The Commercial Vehicle and Construction Equipment (CVCE) department is a part of Retail Lending business of the bank which offers CVCE Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new CVCE loans Customers and explore additional funding avenues for existing CVCE customers They have to source CVCE business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (Business) M/ ...

Job Description As a Specialist in Customer Success, you will be a key driver of long-term value for our customers. You will proactively engage with a portfolio of clients to provide strategic and tactical guidance, ensuring they maximize the value they get from the Freshworks suite of products. Your primary goal is to build strong relationships, become a trusted advisor, and ensure our customers achieve their business objectives, leading to higher product adoption and retention. This role is ideal for a customer-centric individual with a talent for problem-solving and a passion for technology, who thrives on helping others succeed. Roles & Responsibilities 1. Proactive Customer Engagement &...

" Key Account Manager Higher Education and Skills (HE) - English Region: West India Department: Higher Education and Skills (HE) English Reports to: Lead Key Account Management, South Asia Location: Mumbai Contract Type: Permanent Purpose of the Role To manage and grow strategic relationships with high-value Higher Education and Skills (HE) networks across India and South Asia, driving adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills (HE) English portfolio. Key Responsibilities Key Account Management Manage a portfolio of high-value customers and HE g...

Process:- Kotak Bank Voice Process Qualification :- Graduate to any Postgraduate Work From Office Shifts Timing: - Day Shift Salary:- Versant 4 : Good communication GRADUATE FRESHER : VERSANT-4: 16,750 Take Home GRADUATE with 6 MONTHS EXP : VERSANT-4: 18000 Take Home Perks and benefits:- High Incentives and growth opportunities. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Namrata: 8624868754

JOB DESCRIPTION POSITION: TEAM LEADER / ACCOUNT MANAGEMENT / RELATIONSHIP PERSONNEL PURPOSE OF ROLE: Ensure smooth claims processing for customers. Lead a team of helpdesk personnel including implants, semi-implants, account management and document pickup team. Designation Function Team Leader Roles and Responsibilities: Review the reports sent by the team members and take necessary actions (issues with respect to claim registrations) based on the report. Coordinate with front end team and help in getting the claims registered. Conduct weekly/monthly one on one review with the team members to understand their concerns and help simplify the process. Review the claims dump along with front end...

Responsibilities: * Manage customer success from onboarding to retention * Ensure client satisfaction through regular communication * Drive software sales within domestic & Indian markets

Role & responsibilities Own day-to-day relationships for assigned clients. Schedule and lead regular cadence calls to drive NPS governance with clients. Track client issues, status, and resolution turnaround time. Escalate major concerns to operations teams and collaborate with them to resolve them. Monitor client satisfaction and collect feedback regularly. Collaborate with the operations team to update and document SOPs per client and specialty. Help maintain and organize specialty guides and cheat sheets. Identify process gaps or undocumented nuances during operations and feed them into SOP updates. Join weekly production review calls and answer operations teams queries. Assist in designi...

The Store Manager plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.Ensure customer needs are met, complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.May require a bachelor's degree or its equivalent of at le...

RESPONSIBILITES : - The overall objective of the Relationship Manager is to facilitate and increase the conversion % of the center by convincing the patients about the USPs of Ferty9 and it being the best possible option for their pregnancy. To be comprehensively aware of all the procedures & prices relating to IVF treatment To effectively communicate and convey to the patients about our USPs. To convince the patients on the ability of our company, transparency, and ethics To follow up with IVF advised patients to ensure that they take up procedures with us. To be a part and analyze & present the data on conversion and the related work to the Center Manager. To ensure that the patient gets t...

The Store Manager plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.Ensure customer needs are met, complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.May require a bachelor's degree or its equivalent of at le...

Position Title: Customer Success Team Leader Location: Makarba, Ahmedabad (On-Site) Ahmedabad Candidates Preferred We are looking for an experienced and proactive Customer Success Team Leader to manage and guide our customer success team. The ideal candidate should have strong leadership skills, excellent communication in English, and a proven ability to drive customer satisfaction, retention, and team performance. Role & Responsibilities Lead, motivate, and mentor a team of Customer Success Executives to ensure high-quality customer interactions. Monitor team performance metrics and provide regular coaching, feedback, and performance reviews. Handle escalated customer issues, ensuring promp...

Responsibilities: * Manage customer queries via phone, email & chat * Ensure client satisfaction through timely resolutions * Collaborate with teams on process improvements Please Contact HR at 7906337810 Office cab/shuttle Provident fund Food allowance Annual bonus

Job Description - Direct Marketing Channel Designation : Sr. Relationship Manager/Executive Relationship Manager Compensation/CTC Package: 2.2L to 6 L CTC per annum + Heavy Incentives based on sales performance + Opportunity to Travel to exciting locations Nationally and Internationally + Fast Track promotions 3 promotion cycle in a year. Roles & Responsibilities: * Fix customer appointments and visit potential customers for new business. * Make the customer understand about the various benefit available in the plan & check whether it meets customer requirements. *Self-sourcing of customer leads from own natural market to sell Life insurance products. *Customer Leads when provided are to be ...

Job Description - Direct Marketing Channel Designation : Sr. Relationship Manager/Executive Relationship Manager Compensation/CTC Package: 2.2L to 6 L CTC per annum + Heavy Incentives based on sales performance + Opportunity to Travel to exciting locations Nationally and Internationally + Fast Track promotions 3 promotion cycle in a year. Roles & Responsibilities: * Fix customer appointments and visit potential customers for new business. * Make the customer understand about the various benefit available in the plan & check whether it meets customer requirements. *Self-sourcing of customer leads from own natural market to sell Life insurance products. *Customer Leads when provided are to be ...

Unique Spaces is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyaltyManaging and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation Analyzing customer data and behavior to identify trends, insights, and opportunities for improvementCreating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectivesEnsuring the accuracy and comp...

We are seeking a meticulous and experienced Authoriser to manage high-value transactions and ensure operational excellence at the branch This role involves servicing walk-in customers, generating leads, cross-selling ficial products, and ensuring strict compliance with regulatory and audit requirements The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination Service walk-in customers across all segments with professionalism and efficiencyGenerate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and GoldEnsure regulatory and procedural compliance across all branch op...

We are seeking a meticulous and experienced Authoriser to manage high-value transactions and ensure operational excellence at the branch This role involves servicing walk-in customers, generating leads, cross-selling ficial products, and ensuring strict compliance with regulatory and audit requirements The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination Service walk-in customers across all segments with professionalism and efficiencyGenerate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and GoldEnsure regulatory and procedural compliance across all branch op...

Role & responsibilities customer handling and sales Age- 21- 33

Location: Bengaluru Department: Sales & Account Management Reports To: Head of Sales Job Summary: The Key Account Manager will be responsible for managing relationships with assigned key accounts, renewals, driving upsell, cross-sell opportunities, and expanding the business within assigned accounts/portfolio. The ideal candidate will play a crucial role in customer retention and revenue growth by understanding client needs and aligning them with the company s offerings. Key Responsibilities: Account Management: Maintain and nurture relationships with key accounts to ensure customer satisfaction and retention. Upsell and Cross-sell: Identify opportunities to upsell and cross-sell products an...

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the Role You would help employees and employers use their he...

Job_Description":" Job Summary: We are looking for a motivated and customer-centric Services Success Manager to lead service delivery and drive customer satisfaction throughout the lifecycle of professional services engagements. You will be responsible for ensuring clients receive maximum value from our solutions while helping coordinate internal teams to deliver on promised outcomes. Key Responsibilities: Serve as the primary point of contact for customers throughout their services engagement lifecycle. Drive customer success by ensuring timely and successful delivery of services aligned with client goals. Collaborate with sales, product, and implementation teams to ensure smooth hand offs ...

Whats the opportunity Our products are built on Windows .NET and SQL Server and managed in AWS. Our web Ux stack is built on jQuery and some areas use AngularJS. Our middle tier is in C# and we build our infrastructure on an extensive set of Restful APIs. We build native iOS and Android apps and are starting to experiment with Flutter and Dart. We use Python extensively for select infrastructure components and Tableau for analytics dashboards. We use Redshift, Aurora, Redis Elasticache, Lambda, and other AWS and Azure products to build and manage our complete service, moving towards serverless components. We deal with billions of API calls, millions of records in databases, and terabytes of ...

RL - Wheels:Sales Manager - CVCE About the Business Group The Commercial Vehicle and Construction Equipment (CVCE) department is a part of Retail Lending business of the bank which offers CVCE Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new CVCE loans Customers and explore additional funding avenues for existing CVCE customers They have to source CVCE business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL...

Selling HDFCBank's products to new customers Onboarding of customers Handling customer queries and resolving complaints Achieving daily/monthly sales targets Ensuring KYC/AML compliance 2050 Playbook is the recruitment partner for HDFC Bank. Annual bonus Provident fund

Roles and Responsibilities Purpose of the Role To ensure collection efficiency, contributing to company's overall growth. Role Description 1. Responsible to call customer and remind for payment. 2. Responsible to act as a bridge between field executives and team leaders 3. Responsible for constantly follow up Arrears payment 4. Work consistently to rectify billing error 5. Responsible for Analysis and feedback of unpaid accounts 6. Follow up for reactivation of inactive accounts. Key Result Areas To contribute towards company's profitability by ensuring 100% collection both in terms of customer and value resulting to a sustained business with desired customer satisfaction. Desired Candidate ...