2431 Customer Retention Jobs - Page 23

About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects. As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Job Location: Work from office (Noida Sec-132) Required Skills: Minimum of 1 year of experience in a similar role Strong communication and interpersonal skills to manage relationships with high-net-worth individuals Excellent organizational and time management skills Ability to work collaboratively with internal teams and external stakeholders Good analytical and problem-solving skills to pre-empt and resolve customer issues Experience in the real estate industry is preferred but not mandatory. Why Join Us : This is a unique opportunity to work on innovative and disruptive technology driven business solutions, that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast[1]paced environment and are ready to enhance their skills by learning something new. Being a part of Info Edge, will allow you to unleash your potential and carve your own career. To learn more about Info Edge visit http://www.infoedge.in/ Fixed Day shifts ( Rotational offs) + 5 days WFO Whatsapp Sapna on 9313787329 for more information

About Info Edge Info Edges mission is to create excellent platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behavior, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Jeevansathi.com Jeevansathi is one of the largest and most trusted matrimony websites in India. It has a large presence across all parts of the country and its two decades of existence has left an indelible impact on millions of lives. The platform provides a very secure and convenient matchmaking experience to all its members by ensuring 100% screening, exclusive privacy options, photo protection features and multiple ways of verification amongst other things. Job Objective: The objective of this role is to sell paid services to the already registered members of the platform via online product demonstrations. Job Description: Connect & engage with the registered users (prospective clients or their parents) of jeevansathi.com via a dialer based calling process Conduct online product demonstration to showcase, promote and sell personalized membership of the portal Achieve sales targets by counselling the users and their family members on product features along with related services Sell membership plans over the phone and update all the details accurately in the CRM software Maintain call quality standards as per defined matrices Develop constructive working relationships with focus on HNI users to achieve conversion on higher valued plans Required Skills: Active listening skills Strong convincing skills Client handling skills Comfortable with rotational offs Should be having min 6 months of exp Excellent communication skills Should be available for face to face interview Desired Skills: Prior experience in inside sales/business development/voice process will be preferred Solution oriented with effective problem solving skills Knowledge of various online matrimonial portals will be an added advantage Why Join Us: This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of InfoEdge, will allow you to unleash your potential and carve your own career. Perks and benefits Can avail permanent WFH after 3 months basis performance

Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Process:- Kotak Bank Voice Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Salary:- 12,000 To 18,000 + incentive Freshers and experience both can apply Good communication Marathi And Hindi Perks and benefits:- High Incentives and growth opportunities. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Akshay :- 9822146578

1)Managing multi-level and cross functional teams to achieve organizational goals. 2)Suggest new methods to address customer’s needs. 3)Monitor relationships with existing customers through systems. 4)Review customer-complaint.

Drive quarterly sales targets, upsell to clients, manage key accounts, retain and revive clients, plan sales calls, ensure satisfaction, coordinate dispatch, order booking, and payments as single point of contact. Required Candidate profile Experienced sales professional skilled in client management, upselling, target achievement, and account growth. Strong in follow-ups, retention, and coordination from order to payment

A Brief Overview The Director of Sales & Marketing - India is a dual-role leader responsible for driving strategic revenue operations and marketing initiatives. Using industry methodologies, this individual will develop and implement processes to optimize business results from lead generation through the end-to-end sales cycle. This includes leveraging existing business and marketing processes, defining requirements for continued optimization and future changes, evaluating gaps, and working with leaders across the organization to find mutually beneficial solutions. This role will lead the development and execution of integrated strategies that align with TriNets business goals, enhance operational efficiency, and accelerate TriNets growth. The ideal candidate is a strategic thinker with a strong analytical foundation, marketing acumen, and a passion for innovation. What you will do Direct and perform all management responsibilities leading a team of people leaders and individual contributors to support revenue functions including field and channel operations, sales support, digital marketing, and customer retention activities. Optimize data-driven processes to support revenue growth and operational efficiency. Implement results focused B2B demand programs and campaigns. Build processes that purify CRM data including lead and opportunity management, workflow automation, contact management, and campaign tracking. Define and monitor KPIs, performance metrics, and reporting frameworks. Champion continuous process improvement and post-implementation audits. Develop and implement marketing strategies that align with business objectives and drive brand awareness and lead generation. Lead and mentor a team of revenue and marketing professionals, fostering a culture of creativity and accountability. Recruit/develop high performing team members, sets clear expectations for and provides timely feedback on individual and team performance; takes corrective action when necessary. Drive new process development and training for colleagues. Analyze market trends and competitor activities to identify opportunities and threats. Manage marketing budgets and optimize ROI through effective resource allocation. Effectively partner, influence, and collaborate with internal stakeholders across all business channels to ensure seamless integration of revenue and marketing strategies. Performs other duties as assigned Complies with all policies and standards Education Qualifications Bachelors Degree Human Resources or business degree required Masters Degree Human Resources or business degree preferred Experience Qualifications Typically 15+ years Sales experience including sales operations and support required Typically 5+ years Growth marketing and lead generation experience Typically 3+ years Management experience required Typically 3+ years PEO industry experience preferred Skills and Abilities Demonstrated success in leading analytically rigorous sales and marketing initiatives that care for end-to-end cross-functional processes. Strategic leadership and vision, setting long-term goals and actionable plans. Align team objectives with organizational goals and customer needs. Lead a global workforce with aligned goals and outcomes. Connect departments for functionality and efficiency, across a global workforce. Represent as the India leader of Sales and Marketing for consistency. Communicate effectively with senior leadership and teams. Manage SLAs, troubleshoot bottlenecks, and drive efficiency. Ensure KPI targets are achieved across a global workforce. Apply AI/automation tools to drive productivity at scale. Identify, hire, and retain top talent. Provide coaching, mentoring, and professional development. Create career paths for employees to progress into more complex work. Deliver a seamless, prospect-first experience, across all touchpoints including top of funnel activity and prospect leads. Measure performance, track key metrics, and interpret data. Use data to optimize processes, enhance speed to quote, and improve employee performance. Proven leadership ability in creating and maintaining a work environment where others are motivated/inspired to take action and deliver sales and marketing excellence. Ability to work on issues of diverse impact where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Travel Requirements 25% Work Environment Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. This position is 100% in office.

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

Desired Candidate Profile 1 year of experience 18 months of experience is Mandatory(international voice process) Graduates only Shift:UK,US shift Language:ENGLISH, work location: whitefield Bangalore call hr pooja@9886112704 call hr Anusha@7815982900 call hr monica@7848820049 call hr suman@7848820047

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

About Rentokil PCI About the Role: The Manager - Key Accounts is responsible for managing existing customers and winning new ones. The person will report to the National Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Manage existing customers (Account Management) i) Customer retention ii) Annual contract renewal with price increase iii) Collection / DSO manageme

Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location : Mumbai,Pune,Bengaluru,Hyderabad,Chennai,delhi

Customer Relationship Executive - NCV Finance - Other OEM - Motor Finance - Sales Key Objective of the Job: A Business Development Manager who effectively manage DSE interactions, channel partners and the open market. BDMs responsibilities also include to collaborate with internal stakeholders, including operations & credit teams to ensure efficient loan application processing. Key Deliverables: Lead Generation Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Undergraduate/Graduate in any stream. Commerce Graduate preferred. Specialized job competencies: Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioral Competencies Execution Excellence Customer Centricity Hiring Parameters: Candidates from commerce graduate stream preferred. Should be comfortable to move in the market. Should have learning attitude. Should have bike and license. Good knowledge of RTO (UV) Should have Product Knowledge (UV)

Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the finance schemes to the customers Daily sharing of MIS with case wise status of the leads given by dealership Minimum Nos. expected as per productivity matrix. Login to conversation to maintain the targeted ratio. Location - mumbai,delhi,pune,bangalore,hyderabad,chennai

We are looking for a proactive and empathetic Customer Success Associate/Executive to ensure our users have a seamless and impactful experience on the platform. You will be the voice of the user, helping them navigate our services, resolve issues, and achieve their career goals. Key Responsibilities: Serve as the primary point of contact for users, guiding them through assessments, course enrollments, mentorships, and job applications. Provide timely and effective support via chat, email, and calls. Monitor user engagement and proactively reach out to ensure successful onboarding and continued usage. Collect feedback and collaborate with product and tech teams to improve platform features. Assist in organizing and supporting career events, webinars, and mentorship sessions. Maintain detailed records of user interactions and report on common issues or trends. Educate users about new features, updates, and best practices for maximizing platform benefits. Required Skills & Qualifications: Bachelors degree in any discipline; preference for backgrounds in communication, psychology, HR, or education. 1–3 years of experience in customer success, support, or community management (preferably in EdTech or HRTech). Excellent communication skills in English (spoken and written); multilingual abilities are a plus. Strong problem-solving skills and a user-first mindset. Familiarity with CRM tools, ticketing systems, and basic data reporting. Ability to work independently and collaboratively in a fast-paced environment. Preferred Attributes: Passion for career development, education, and helping others succeed. Experience working with students, job seekers, or professionals in transition. Comfort with tech platforms and willingness to learn new tools quickly. What We Offer: A mission-driven work environment focused on impact and innovation. Opportunities for growth and skill development. Competitive compensation and flexible work arrangements. A supportive team culture that values empathy, initiative, and collaboration.

LocationMumbai DesignationVoice Process- CRM Experience0-2 Years Job description Role & responsibilities Making inbound/outbound calls to customers Follow-up with customers to ensure their issues are resolved satisfactorily Providing information as per customer query related to the customer Resolving customers issues in a timely manner Escalating issues to the appropriate department Preferred candidate profile We are looking for Fresher to 2 Years Good Communication skills required Proficiency in basic computer bachelors degree preferred.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: MedTech Sales Job Sub Function: Clinical Sales - Hospital/Hospital Systems (Commission) Job Category: Professional All Job Posting Locations: Gauhati, Assam, India, Kolkata, West Bengal, India Job Description: Helps establish and implement programs and innovative initiatives for the organization to advance Clinical Sales - Specialty Physicians initiatives.Contributes to projects, programs, or processes for the Clinical Sales - Specialty Physicians area.Integrates methods based on analyses of trends and the competitive landscape to continually improve the organizations Clinical Sales - Specialty Physicians strategy.Generates growth initiatives within the clinical sales area by reviewing consumer analytics and communicating data-driven sales and customer retention strategies.Attends to cases in customer accounts and advises physicians on clinical attributes or techniques associated with products.Implements growth initiatives and improves competitive positioning through innovative sales and customer retention strategies.Understands and applies Johnson & Johnson s Credo and Leadership Imperatives in day-to-day interactions with team.This job is salaried.Job is eligible for sales incentive / sales commissions.

Partner with the sales organization to effectively communicate to the CPA community, ADP and Non-ADP client base the value of R&D tax credit. Assist with the establishment of team goals across the BI organization, and effective measuring/communicating of performance against established goals to drive continuous improvement in delivering services to the client Provide coaching, counseling and direction to direct reports to ensure their continued professional growth and development Help define, support, and modify process change in Business Incentive functions. Collaborate with other Leaders to ensure consistency of methods, processes and procedures Design, develop, and present new ideas to further increase revenue on shared growth opportunities Focused on generating interest in Tax Credit products for existing clients through add-on opportunities and across ADP Focused on Customer Retention, Client Satisfaction and support of Sales effort with prospective clients Responsible for managing elevated client expectations and proactively understanding client issues that may have an impact on the success of the project. Responds to escalated project issues and works to resolve issues appropriately Develop and maintain effective client relationships and builds appropriate improvement and action plans to address issues and satisfaction Demonstrate strong facilitative leadership skills, change management, business/finance, process analysis, and project management experience which is essential to success Partner with the sales organization to effectively communicate to the CPA community, ADP and Non-ADP client base the value of R&D tax credit. Assist with the establishment of team goals across the BI organization, and effective measuring/communicating of performance against established goals to drive continuous improvement in delivering services to the client Provide coaching, counseling and direction to direct reports to ensure their continued professional growth and development Help define, support, and modify process change in Business Incentive functions. Collaborate with other Leaders to ensure consistency of methods, processes and procedures Design, develop, and present new ideas to further increase revenue on shared growth opportunities Focused on generating interest in Tax Credit products for existing clients through add-on opportunities and across ADP Focused on Customer Retention, Client Satisfaction and support of Sales effort with prospective clients Responsible for managing elevated client expectations and proactively understanding client issues that may have an impact on the success of the project. Responds to escalated project issues and works to resolve issues appropriately Develop and maintain effective client relationships and builds appropriate improvement and action plans to address issues and satisfaction Demonstrate strong facilitative leadership skills, change management, business/finance, process analysis, and project management experience which is essential to success A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. Weve received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition Ethics at ADP:

Grade I - Office/ CoreResponsible for providing support to indirect customers within an area of technical expertise, optimising the use of tools and applying technical knowledge to support client-based service needs. The scope of the role will influence the grade - this can include financial accountability, geographical scope, leadership responsibilities and overall level of responsibility. Entity: Customers & Products Sales Group Are you ready to join a team that s driving the future of lubricants & beyond and setting new industry standardsDiscover how our diverse and passionate people at Castrol are shaping the industry - and how you can be part of this journey. We re seeking talented experts who share our passion for innovation and excellence. Bring your unique perspective, collaborative spirit, and challenge our thinking as we continue to lead the way in the lubricants market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization. Apply now! Castrol is a global leader in lubricants and part of the bp Group, one of the world s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, relentless innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets. At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of nurturing top talent for leadership roles, both locally and globally. We are currently looking for Distribution Sales Specialist - Coimbatore and details mentioned below: Let me tell you about the role! > Purpose of the Distributor sales specialist role is to drive Volume, Turnover & Overdue by acquiring and retaining Industrial customers through Indirect Channel. > The role will also ensure profitable revenue growth in the designated territory through effective implementation of Company sales strategy through the indirect channel. > The role is responsible to manage set of Distributors in given territory including their financial health for business, What you will deliver ! > Develop and deliver the annual territory plan including Volume, Turnover, Overdue, Customer retention and acquisition for each distributor in the territory ensuring the plans are aligned with the overall business strategy. > Ensure long term growth by driving prospecting strategy for the territory and for the distributors, including data gathering, competitor and market knowledge, customer and relationship management and tender/offer. > Handle distributor business reviews including financial health of distributor. Drive distributor and his team to help achieve business goals. > Ensure capability development, critical metric setting, Review and monitoring of Distributor Sales Representatives. Handle Local relationship with Sales Solution providers (wherever applicable). Ensure robust talent management process at distributor level > Ensure that the distributors implement outstanding customer service by, Identifying critical customer needs and match our Value Proposition to those needs, Execution of agreed activities and service levels to increase Customer and Company objectives and value, Handle customer relationships through the distributor and resolve issues if any, HSSE and Ethical compliance, Develop DB capability for customer acquisition & Management > Establish relationship with all critical customers. Handle customer business reviews to communicate and prove value delivery and reinforce relationships. > Develop Distributor mid term Business plan in alignment with Distributor and team leader. Ensure detailed plan > Support organisation in developing appropriate strategy/ offer by proving appropriate competitor information, market trends, industry developments etc and being voice of customers > Drive standardisation of our sales offers in line with our basic customer offer. >Ensure that all activities conducted through 3rd parties or intermediaries in territory comply fully with our BP Code of Conduct and local competition legalisation. Ensure compliance with country regulations, BP Group, Segment and regional policies and standards. > Act in a manner consistent with the BP Values & Behaviours by leading through our values, building enduring capability and growing value by closely adhering to safe, Ethical & compliant behaviour for all activities in the market including company processes for Distributor Claim Management Education Minimum Graduate Engineering with business degree preferred Experience 7 + years of experience in handling B2B customers and B2B distributor management. Candidates with good understanding of Industrial sectors will be preferred Skills & Proficiencies Customer relationship management Sales analysis Relevant knowledge of Manufacturing Industry Territory management - Skillful Ability to handle Distributor network and handling indirect sales representatives. Ability to lead and Empower team to achieve company objectives - Mastery Ability to implement company offers, programmes with the help of distributor partners Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Commercial Acumen, Customer Profitability, Customer value proposition, Digital fluency, Internal alignment, Managing strategic partnerships, Negotiation planning and preparation, Offer and product knowledge, Partner relationship management, Sector, market, customer and competitor understanding, Territory Management

Making inbound/outbound calls to customers Follow-up with customers to ensure their issues are resolved satisfactorilyProviding information as per customer query related to the customer We are looking for Fresher to 2 Years Good Communication skills required Proficiency in basic computer bachelors degree preferred.

We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. - Provide delightful customer experience through back end services - Solving customer queries on baggage HR connect Ms. Prity 84483 50054 Required Candidate profile - Excellent communication skills - Immediate Joiner - Salary - Upto 30k + Incentive - Should be flexible in 24*7 shifts. Promising career progression Best in industry compensation Transport facility

*Job Summary: As a Relationship Manager for our co-working space company, you will be the key point of contact for our members and clients. Your role is to build strong, lasting relationships by understanding their workspace needs, providing excellent service, and helping them maximize the benefits of our flexible office solutions. You will work closely with sales, operations, and community teams to ensure a seamless member experience and contribute to the growth of our community. Key Responsibilities: Manage and nurture relationships with current and prospective co-working space members. Understand clients business needs, workspace preferences, and growth plans to recommend appropriate services and memberships. Act as the first point of contact for member inquiries, ensuring timely resolution of issues and high satisfaction. Coordinate with operations and community teams to deliver exceptional workspace experiences and resolve service requests. Identify opportunities to upsell or renew membership contracts, meeting or exceeding revenue targets. Organize and participate in community events and networking sessions to engage members and enhance community spirit. Maintain accurate records of client interactions and membership data using CRM tools. Conduct regular check-ins and feedback sessions to gauge member satisfaction and gather insights for improvement. Support marketing and sales initiatives by sharing client feedback and market trends. Monitor competitor offerings and industry trends to provide insights for service innovation.Role & responsibilities Preferred candidate profile

Position:- BPO Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,200 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :- 8308125422

Role & Responsibilities: CRM Executives are responsible for managing interactions and relationships with customers. They ensure positive customer experiences, enhance loyalty, and maximize customer lifetime value. They handle customer queries and complaints, gather customer feedback, and identify opportunities to introduce additional products or services to existing customers. They also utilize CRM software to organize and manage customer data. They are responsible for planning CRM strategies designed to attract and retain customers while expanding the brands reach and boosting consumer loyalty. Preferred Candidate Profile: A bachelor’s degree in business, marketing, or a related field is advantageous. CRM Executives should have effective communication skills, both written and verbal. They should understand and empathize with customer needs and concern. Quick and effective problem-solving skills are essential. Proficiency in using CRM software and other customer management tools is vital. The ability to adapt to different customer personalities, scenarios, and challenges is a key attribute for success in this role. Efficiently managing time to handle multiple customer interactions and tasks simultaneously is a valuable skill in a dynamic customer service environment. Perks and Benefits: Competitive salary package. Bonus Scheme. Health insurance. Funding of educational programs. Other benefits can include flexible work schedules, parental leave, or occasional free lunches

Pitch premium pet food, onboard pets, collect feedback, handle online orders, resolve queries, boost NPS, and coordinate doctor consultations—deliver top-notch care & build lasting bonds with pet parents. Required Candidate profile Females preferred

Location:- 2nd Floor, Brahma Rooftop Hotel Building, Opp to Podar School Katraj-Navale Bridge Road Pune 411046 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,000 in-hand to 15,000 CTC plus incentives. Rounds of Interviews:- HR round Operations round How to Apply: Take the first step toward your new career by scheduling an interview today! Call or Send your CV/Resume via WhatsApp to: HR Shubham :- + 9158966430