2431 Customer Retention Jobs - Page 22

Spericorn Technology is a global software development firm that aims to impact the world through technology positively. We are curious-minded IT professionals who have been contributing to reputed organisations and open-source projects for many years globally. We are happy to welcome you to join our talented team and transform ideas into reality. We are looking forward to candidates who can sustain our organisation's quality, commitment, and integrity. We offer services in various cutting-edge technologies, including blockchain and Artificial Intelligence. "A team is a group of people who support each other to achieve great results, and we give utmost importance to teamwork." We are looking for a Business Development Manager who can add more value to our organisation. Proven record of success with the sales cycle for a minimum of 6 years. Willingness to travel and work in a global team of professionals Experience in conducting customer sales calls and presentations. Proven leadership and ability to drive business development team. Excellent communication & negotiation skills. Strong ability to develop healthy business relationships with key decision-makers. Solid experience in lead generation, customer retention and account farming. Strong ability to Develop and implement new sales initiatives, strategies Setting goals and developing plans for business and revenue growth. Researching prospective accounts in target markets. Pursuing leads and moving them through the sales cycle. Developing quotes and proposals for prospective clients. Setting goals for the business development team and developing strategies to meet those goals. Training business development staff. Attending conferences and industry events.

Spericorn Technology is a global software development firm that aims to impact the world through technology positively. We are curious-minded IT professionals who have been contributing to reputed organizations and open-source projects for many years globally. We are happy to welcome you to join our talented team and transform ideas into reality. We are looking forward to candidates who can sustain our organization's quality, commitment, and integrity. We offer services in various cutting-edge technologies, including blockchain and Artificial Intelligence. "A team is a group of people who support each other to achieve great results, and we give utmost importance to teamwork." We are looking for a Business Development Executive who can add more value to our organization. Strong ability to develop healthy business relationships with key decision-makers. Proven record of success with the sales cycle for a minimum of 3 years Strong ability to Develop and implement new sales initiatives, strategies, and programs to capture k Excellent communication & negotiation skills. Solid experience in lead generation, customer retention and account farming Experience in conducting customer sales calls and presentations. Proven leadership and ability to drive business development team Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales. Meeting with managers in the organization to plan strategically. Expanding the customer base by upselling and cross-selling. Understanding key customer individual needs and addressing these. Conducting business reviews using CRM programs

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: MedTech Sales Job Sub Function: Clinical Sales - Surgeons (Commission) Job Category: Business Enablement/Support All Job Posting Locations: Gurgaon, Haryana, India, Ludhiana, Punjab, India Job Description: Helps ensure the completion of key tasks for the support function of the Clinical Sales - Surgeons unit to ensure accuracy, timeliness, and quality of deliverables.Participates in the development of Clinical Sales - Surgeons area implementation plans, activities, and next steps required to close key opportunities.Demonstrates product and procedural knowledge, clinical and procedural excellence, product expertise, and new product introduction experience.Assists in the coordination of product demonstrations and clinical presentations for networking events, conferences, and outside symposiums.Remains aware of product information, best practices and technical troubleshooting in order to best assist with customer needs and to help them suggest appropriate products, services, and/or solutions.Compiles and reviews consumer analytics and market trends to assist in developing data-driven strategies to grow sales and improve customer retention.Demonstrates Johnson & Johnson s Leadership Imperatives and Credo.Job is eligible for sales incentive / sales commissions.

About Us : In todays world, where data spreads across various clouds and devices, traditional security measures arent enough. Businesses need a dynamic approach to defend against constant cyber threats and ensure agile data security. Fortanix leads the way in data-centric cybersecurity for hybrid multicloud environments, using advanced cryptography, encryption, and confidential AI solutions. As data breaches become more frequent and traditional defenses fall short, we focus on data exposure management to keep your information safe. Our unified data security platform addresses vulnerabilities in hybrid multicloud environments, defends against threats, and makes it easier to discover, assess, and fix data exposure risks. Whether implementing a Zero Trust model or preparing for the post-quantum computing era, we help businesses worldwide protect their most sensitive data, wherever it is. Our commitment to solving the world s toughest data security challenges has earned Fortanix multiple Cybersecurity Excellence and Innovation Awards, as well as recognition from industry giants such as Microsoft, Intel, ServiceNow, and Snowflake. Our team includes industry leaders and cryptography experts, creating a culture of trust, innovation and collaboration where every voice is valued. Recognized as a Great Place to Work, were looking for passionate individuals to help us shape the future of data security and work towards a safer digital future. Why work with us? Ready to join the revolution? At Fortanix, were more than a team were a force united in our mission to tackle the worlds most formidable data challenges head-on. Our roster boasts industry trailblazers and cryptography virtuosos, fostering a culture of trust and performance where innovation thrives. Recognized as a Great Place to Work, we invite passionate individuals to shape the future of data security alongside us. Dive into a workplace where collaboration knows no bounds and every voice is valued. Together, lets redefine the possibilities of data security and pave the way for a safer digital tomorrow. Job Description: Fortanix is looking for a CSM to ensure customers have a world class experience. As a CSM, youll be the trusted advisor and primary point of contact for a portfolio of customers. Youll be responsible for instrumenting the post-sale customer journey through collaboration with partners in Customer Success Engineers, Support and Sales. Youll also cultivate and maintain strong relationships with customers, ensuring initial value realization as well as successful adoption and use of Fortanix s DSM solutions. What you will deliver: Partner with Fortanix customers to achieve strong returns on customer investment in Fortanix, by delivering, measuring, and communicating ROI over the customer lifecycle Lead and be accountable for customer retention and customer expansion for all customers in your Book of Business. Partner with Fortanix stakeholders in Sales, Product and Engineering to deliver on customer expectations. Help with customer onboarding and training, thus driving adoption. Understand customer requirements, challenges, and the business outcomes they are expecting from their investment. Develop and execute account plans with a focus on increasing product adoption new routes to value. Conduct periodic Business Reviews to ensure strategic alignment for consistent and timely collaboration with customers. Be the primary escalation point for business and technical issues. In partnership with Success Engineers and Technical Account Managers, be an expert on Fortanix products, customer use cases and platform integrations, while staying current with industry trends in crypto, HSMs and confidential computing. Must Have: 3-5+ years of experience in Account Management, Customer Success, or Technical Support Engineering with a successful track record of execution. Experience in leading or enabling change manage

About the Role: The Assistant Manager/Manager/Sr. Manager - Key Accounts is responsible for managing existing customers and winning new ones. The person will report to the National Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Manage existing customers (Account Management) i) Customer retention ii) Annual contract renewal with price increase iii) Collection / DSO management iv) Up-selli

2 Year+ in International Voice Process Only Pune locals It's a walk-in interview next week Please share cv on supreet.imaginators@gmail.com for shortlisting Required Candidate profile Excellent Communication Skills required only

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required

Greetings from Capita We are hiring for Executive Customer Support. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Contact: Veronica.Monteiro@capita.com

Urgent Opening for Airtel Retention Process Need - Fresher or Experience with Good comms Qualification - *Min HSC * Salary - 12k - 14750k Week off - Rotational off Timing - * Day Rotational Shift* Rounds of Interview: HR / OPS Required Candidate profile HSC is mandate Job location - Ghansoli More Detail Contact HR Rohan:- 8177871758

Responsibilities: * Client Visits * Develop sales strategies & analyze markets * Manage customer relationships & retain business * Generate new sales through technical expertise * Acquire customers through effective presentation skills Annual bonus

Role & responsibilities Customer care manager all work Repoting to your senieros and KIA officials Customer Satisfaction and other all works Scoring maintance 0 Complain etc Preferred candidate profile

Job Role - Matured & courteous male/Female to handle the Members/ visitors visiting to the office Ensuring the booking of the members into the desired resorts of Club Mahindra Holidays Efficient to handle the variety of members queries and to satisfy them effectively Ensuring the compliance of the present system/ processes. Excellent in leadership qualities with good in communication into English and Hindi Pleasing personality & excellent telephone etiquettes & netiquettes Should be highly enthusiastic, diligent and excellent to work for long tenure Must have experience of well structured work profile with dire TATs Should do revenue generation by Cross sell and upgrades

Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 22,000 CTC plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali:- 9822197285

-Position:- Tvs and Bajaj Process ( Voice Process) -Location:- Viman Nagar Pune- 411014 -Department:- Customer Service, Outbound Process -Qualification :- HSC or Any graduate / Under graduate -Work From Office -Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary Up To Fresher:-12000 To 14000 + unlimited incentive Salary Up To Experirnce:-14000 To 16000 + unlimited incentive Regional Language:-Up To 18000 + unlimited incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment -How to Apply Quick & Easy Steps Step 1: Prepare a neat, updated CV including your contact info, education, experience, and skills. Step 2: Choose one of these ways to apply: Call directly at +91 77964 27055 to speak with our HR, Mr. Gaurav, and schedule your interview. Send your CV via WhatsApp to the same number for quick processing. HR Contact Details Contact Person: Mr. Gaurav (HR Manager) Phone/WhatsApp: 7796427055

Position:- Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 14,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply Interested candidates can apply quickly and easily by following the steps below: Step 1: Update Your CV Ensure your resume is accurate and includes: Full name Contact details Educational background Work experience Skills and certifications Step 2: Apply via Call or WhatsApp Send your CV directly via WhatsApp or call us at: HR Rushikesh Mobile/WhatsApp : - 9822961821

As a Sales Executive, you will be responsible for actively pursuing sales opportunities to meet or exceed the targets set by the company. Your primary focus will be on building and maintaining strong relationships with customers, understanding their needs, and ensuring high levels of satisfaction with our products and services. In this role, you will conduct tours or visits to customers to gather insights into their preferences, trends, and feedback on our products and services. By analyzing customer buying patterns, preferences, and behavior, you will identify opportunities for up-selling, cross-selling, and improving overall performance. It will be essential to segment customers based on demographics, buying behavior, and preferences to tailor sales and marketing strategies accordingly. Addressing customer complaints and concerns promptly and effectively will be a crucial aspect of your role, as you work towards satisfactory resolution and maintain positive relationships. You will also need to liaise with internal departments to ensure the timely dispatch of orders and accurate billing processes. Staying updated on industry trends, competitor activities, and market dynamics will be key to adapting sales strategies accordingly. You will be required to implement strategies to retain existing customers, including loyalty programs, special offers, and personalized services. Regular audits of customer accounts to assess satisfaction levels, identify areas for improvement, and proactively address any issues will be part of your responsibilities. Monitoring the progress of orders from placement to delivery, ensuring accuracy and timeliness, will also be essential. Efficiently planning sales trips to maximize coverage and productivity, as well as maintaining a regular schedule of visits to existing and potential customers to nurture relationships, gather feedback, and drive sales will be critical to your success in this role. This is a full-time position that requires dedication, strong communication skills, and a proactive approach to meeting and exceeding sales targets.,

You will be joining our Business Development Team as an Inside IT Sales Executive based in Gurugram, Haryana. Your primary responsibilities will include acquiring new customers and nurturing existing client relationships through telephonic communication. Your role will involve promoting and selling our IT products and services. If you are enthusiastic about sales and keen on contributing to our company's progress, we welcome your application. Your duties will encompass identifying and approaching potential clients, understanding their requirements, and offering customized solutions aligned with our IT offerings. Additionally, you will be responsible for maintaining strong connections with current customers, ensuring their ongoing needs are fulfilled, proposing additional services, and providing top-notch customer service. To excel in this role, you will need to develop a comprehensive understanding of our products and services to effectively communicate their advantages to customers and address any concerns they may have. Conducting telephonic sales activities such as cold calling, follow-ups, and closing deals to achieve or surpass sales targets will also be a crucial part of your job. As a candidate, you should hold a graduation degree or an equivalent qualification. Furthermore, possessing exceptional verbal and written communication skills is essential to engage with customers effectively. Basic computer knowledge is also required to manage customer databases, send emails, and handle various sales-related tasks.,

As a Customer Service Representative at Hiring Squad, you will be responsible for handling inbound calls from customers inquiring about various insurance products, claims, policies, and services. You will provide accurate information regarding insurance plans, terms, premiums, and coverage, while also assisting customers with policy modifications, renewals, and cancellations. Your key responsibilities will include resolving customer queries and issues related to claims, billing, policy updates, and other insurance-related concerns in a prompt and satisfactory manner. Additionally, you will identify opportunities to cross-sell or up-sell additional products and services to enhance customer loyalty and satisfaction. Maintaining accurate records of customer interactions and ensuring proper documentation in the system will be crucial. You will actively listen to customer feedback, escalate issues requiring further attention, and collaborate with other teams such as claims and underwriting to address customer needs effectively. It is essential to comply with industry regulations and company policies while handling customer interactions. Hiring Squad, headquartered in Mumbai, is an executive search company with a national reach and a dedicated team with over 30 years of experience in staffing, recruitment, training, HR services, outsourcing, and consulting. Our focus is on achieving customer delight through process excellence, quality frameworks, and innovative service delivery to provide unmatched business value for our clients.,

Role: BDE/BDM/Sr. BDM What will do (Essentials) Responsible for new business development, renewal and expansion of our existing/new contracts driving revenue growth. Identify additional renewal/upgrade opportunities for products and services. Generate accurate forecasts and sales activity reports as required. Present Products and Services to your client base to generate revenue growth. Contact potential clients and explore new business opportunities as per the defined customer segments. Focus on customer retention to aid in the achievement of expected performance. Arrange and lead product demonstrations. Develop quotes and proposals for clients. Frequent communication of business reports including sales updates to your respective manager. Explore Cross-selling opportunities. What you bring to the role (Education & Experience) 3-5 years experience in customer-facing environments such as sales, account management or similar roles. Prior quota carrying sales in the fields of at least one of the following: SaaS sales, B2B sales, technology product sales etc. Experience developing new business and enhancing strong client relationships. Demonstrated track record of consistent leading KPIs related to customer acquisition and retention. Graduation is the least qualifying criteria. Knowledge / Skills / Abilities Required 3-5 years of relevant experience in sales. Experience in B2B/SaaS selling will be an added advantage. Ability to successfully generate sales via research, outbound calling, email initiatives etc Detailed understanding of the market and customer behaviours. Tech Savviness. Excellent verbal and written communications skills Social selling. People skills and ability to communicate with multiple stakeholders with varied expectations and objections. Job Types: Full-time, Permanent Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Business development: 1 year (Required) Language: English (Preferred) Work Location: In person,

Develop and implement sales strategies, manage client relationships Monitor market trends, and drive revenue growth in the oil and gas sector. Required Candidate profile Graduate in business/marketing with sales experience, preferably in oil and gas. Strong in communication, negotiation, and strategic planning.

Chief Revenue Officer (CRO)Location : Hyderabad Experience: 8+ Years Role Summary: The Chief Revenue Officer (CRO) oversees all revenue-generating functions within the organization, including sales, marketing, customer success, pricing strategy, and strategic partnerships. This role is responsible for aligning teams around clear revenue objectives, driving grow th, optimizing the sales process, and maximizing profitability. Key Responsibilities: Revenue Growth: Develop and implement strategic plans to achieve aggressive revenue targets. Oversee revenue forecasting, budgeting, and financial planning processes. Sales Leadership: Directly manage sales teams, set goals, and drive accountability for performance. Create robust sales processes, playbooks, and methodologies to ensure consistent growth. Marketing Alignment: Ensure alignment between sales and marketing teams to optimize lead generation, nurturing, and conversion processes. Oversee development of compelling go-to-market strategies. Customer Success & Retention: Oversee the customer success function to improve retention, reduce churn, and increase upsell/cross-sell opportunities. Continuously enhance customer lifetime value and satisfaction. Pricing & Monetization: Lead pricing strategies and initiatives, ensuring pricing models align with market demand and profitability objectives. Strategic Partnerships: Identify, negotiate, and maintain strategic alliances and partnerships to expand market opportunities and revenue streams. Data-Driven Decision-Making: Leverage analytics to inform strategic decisions, track performance metrics, and quickly adapt revenue strategies. Qualifications: Bachelors degree (Masters preferred) in Business, Marketing, Finance, or related field. Minimum 8+ years of senior management experience, ideally with progressive responsibility in sales, marketing, or revenue operations. Proven experience scaling revenues and achieving aggressive growth targets. Strong analytical skills with proficiency in CRM, forecasting tools, and data-driven decision-making Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.,

Hiring Alert Tata CLiQ Process (Customer Support - Voice) We are hiring for a leading e-commerce brand Tata CLiQ Location: Turbhe, Navi Mumbai Job Role: Customer Support Executive (Voice Process) Process: Tata CLiQ Voice (V4 candidates preferred) Salary: 17,000 (Take Home), 22,500 (CTC) Require experience candidates only Shift: Day rotational shifts Week Off: Rotational Location: Turbhe, Navi Mumbai Candidate Requirements :- Must be a V4 category candidate Good communication skills (Hindi + Basic English) Freshers/Experienced both can apply (Experience in BPO preferred) Immediate joiners preferred Highlights: Fixed salary on-time Growth opportunity in a branded e-commerce process Supportive work environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh :- 9822643973

Leading by example to provide support and direction to a team of Customer Renewals Associates Providing a focused and friendly service to all customers, providing quotations and assisting with queries, taking messages where appropriate Assume ownership of the enquiry made until such time the issue is fully resolved. Deliver a quality customer retention service at IRIS, ensuring customer expectations are exceeded Communicate quotations, advising the most appropriate in terms of price and cover to meet the client's needs Responding to enquiries from clients received by email/phone ensuring that all information required by clients is obtained and communicated in a timely manner Maintaining the system for raising renewals and ensuring they are actioned before the renewal date Maintaining an acceptable level of product knowledge by keeping up to date with product developments Provide and coordinate proactive customer communications and tracking of customer activities and other duties as assigned. Preferred candidate profile The ideal candidate should have prior experience in Renewals process with team management. Candidates should be willing to work in UK Shift (2 PM to 11 PM) with Any Graduation. 5 days working (Mon - Fri) Candidate should be interested to work from Chennai Office (Nungambakkam) One Way cab (Drop) Facility will be provided for female candidates only

Process:- Tata motors Finance process. Salary : 17000/- in hand -HSC OR GRAD +min 3 months any sales experience -Shift timing: 9:30am - 6:30pm -Fixed Sunday off -Need immediate joiner Required Candidate profile HSC is mandate Job location - Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Neha:- 9168991284

Process: Reliance General Insurance (RGI) Need - Fresher or Experience with Good comms Qualificatio - Min HSC Salary- 19000 Take home Week off - Rotational off Timing-Day Rotational Shift Rounds of Interview: HR / OPS Required Candidate profile Qualification: Min HSC Work Location: Kapurbavadi junction, Majiwada Thane (w) 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Akshay:- 9822146578