We have opening for the counsellors , who will typically be responsible for communicating with prospective learners, understanding their needs, and ensuring a smooth student connect and sales process. The role includes but is not limited: • Responsible for making/taking calls and regular follow ups for student engagement and sales conversion. Converting negative leads into positive leads through a series of interactions (call/WhatsApp/emails). • Providing in-depth product information to prospective learners, this includes counselling through phone, email, chat. • To update the details pertaining to lead discussions real-time on CRMs. • Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. • Responsible for student engagement, providing timely support and information to the student/ parents. • Responsible for providing post sales services to the enrolled student, understand, coordinate and address any parent/students pending service issue to increase the customer satisfaction. • To demonstrate a familiarity with available sales process, tools, data management and the ways in which it can support the counselling process Qualifications- 1+years of experience in tele calling. Team type- Sales/service. Industry preference Education / Teaching/ Training/ BPO/ Ecommerce. Minimum Bachelors degree Key Skills • Clear and effective Communication, presentation and persuasion skills with active listening • Interpersonal skills: Excellent stakeholder management • Self-Management skills: Self-motivated, enthusiastic and carries a positive attitude • Data analysis & prioritization skills • Experience is using data entry / ERP software
1 To generate revenue by ensuring achievement of business targets. 2. Maintain a good relationship with the key decision-makers for release of advertisement in both commercial and government Dept. 3. Working on development of exit clients and new clients of all advertising segments 4. The daily call rate should be maintained 5. Creating briefs according to clients needs. 6. Coordinating with Creative team 7. Carrying out research on clients to understand their marketing strategy 8. Market coverage in terms of meeting clients and Advertising Agencies 9. To maintain and develop strong relationships with existing clients by understanding their requirements, their yearly spends and providing them with excellent client servicing. 10. Should have thorough understanding of media business strategy & advertising business development
5+ years of experience on translation (Hindi- English ) 4+ years experience on content writing Must have experience as research analysis.
Role & responsibilities This position will be responsible for creating, executing, and manage paid/unpaid acquisition campaigns. You will be responsible for analyzing data to pull insights and inform decisions across all acquisition channels to booth growth. Build and manage acquisition campaigns across various channels including social, SEM, and display to drive revenue and increase ROI. Analyze and optimize campaign performance based on data-driven insights and strategy using quantitative analysis. Identify marketing performance issues and pinpoint the root cause analysis with the help of analytics tools such as Google Analytics. Effectively communicate complicated analyses by developing easy-to-use reporting or visualization dashboards (demand funnel, marketing planning and budgeting, marketing ROI, operational efficiency, campaign impact, awareness, events, and strategic KPIs). Understand new and relevant KPI metrics requirements for performance management and optimization purposes. Work with creative and marketing teams to test strategies and innovation. Deliver quantifiable improvements in ROI and cost per conversion (CPA) across all channels. Preferred candidate profile Previous work experience in a quantitative marketing role managing strategy and execution on social, search, or other performance-oriented channels. In-platform execution experience setting up campaigns in Facebook ads manager, Google Ads, and Google AdWords. Experience in a mobile automation / CRM tools will be helpful Deep understanding of data or data modelling and able to objectively identify insights for sharing with stakeholders. Exceptional analytical skills to identify opportunities within complex data and where these can be operationalized. Proven track record of building and scaling acquisition campaigns with a strong focus on ROI. Outstanding presentation skills. Excellent written and verbal communication skills. Strong project management skills. Critical thinker and creative. Bachelors/Post Graduate degree in Marketing or relevant field. About Us: Amarujala.com and the app have a reach of over 65+ million unique worldwide visitors and more than 300 million video views per month. It has an active social media presence, with over 8.5 million Facebook followers, 4.5 million YouTube subscribers, 1 million Instagram followers and, 2.1 million Twitter followers. AUW offers AmarUjala mobile app in the Hindi language for both Android and Apple users to make it easier for the audience to consume the content. What can you expect in return? An incredibly supportive, open & innovative environment Lots of ownership, learning & superb growth A great brand in the vernacular space
Key Responsibilities: Brand Collateral Management: Understanding and execution of branding materials such as flex, standees, banners, posters, danglers, creatives, etc. Ensuring timely production and dispatch of branding assets as per the requirement of various units. On-ground Event Execution: Independently plan and execute on-ground events from conceptualization to vendor management, logistics, branding, and execution. Ensure brand visibility and consistency across all touchpoints during events. Pan-India Coordination: Act as the central point of contact between the central brand team and all unit teams across India. Coordinate with unit heads and local marketing teams for execution of branding activities, campaigns, and events. Collate and track branding requirements, progress, and feedback from units. Creative & Communication Management: Liaison with the creative team/agency for timely delivery of creatives. Ensure brand guidelines are followed in all communications and designs. Tracking & Reporting: Maintain robust tracking systems for project timelines, task completion, vendor delivery, and budget utilization. Prepare detailed reports and MIS on branding activities, event outcomes, and campaign performances. Regularly follow up with units for work progress, requirement fulfilment, and closure. Key Skills & Competencies: Excellent knowledge of branding materials and production processes. Strong understanding of event planning and ground-level execution. Proven ability to manage multiple stakeholders and coordinate across geographies. Highly organized with a keen eye for detail and strong follow-up mechanism. Good command over Excel, PowerPoint, and report generation tools. Creative thinking and solution-oriented mindset. Qualifications & Experience: Graduate/Postgraduate in Marketing / Mass Communication / Event Management or related field. 68 years of experience in branding, activations, or event management (preferably with a media house or brand agency). Willingness to travel when required.
Supplier Management - Build and maintain strong supplier partnerships to ensure reliability, quality, and value. - Negotiate contracts, pricing, MOQs, lead times, and payment terms - Drive cost efficiency through alternate sourcing, consolidation, and value engineering initiatives - Identify and mitigate potential supply chain disruptions - Work closely with R&D, Quality, Regulatory, and Production teams to ensure technical and compliance specifications are met. - Ensure timely availability of materials to meet production schedules and new product development timelines - Conduct supplier audits in coordination with Quality and Regulatory teams. Herbal raw materials, Spice oleoresins, essential oils and other value-added ingredients - Develop and implement efficient sourcing strategies - Cost/scenario analysis and benchmarking - Market intelligence on herbs of interest - Develop and implement long-term procurement strategies aligned with business goals (cost, quality, sustainability, traceability). Development of supply chain and backward integration for critical herbs - Supply chain intelligence and suggest suitable change - Monitor commodity price trends, climatic and geopolitical risks affecting key crops and geographies. - Identify and mitigate potential supply chain disruptions. - Strategic cultivation plan for selected herbs - Develop company identity at the locations of cultivation - New vendors introduced - Price variance Other purchases and special projects - Develop and implement efficient sourcing strategies - Cost/scenario analysis and benchmarking - Material availability as per plan Documentation & Compliance - Maintain updated records of supplier certifications (e.g., organic, fair trade, ISO, FSSAI), COAs, traceability, and other regulatory requirements. - Ensure adherence to internal SOPs and global food safety regulations (e.g., FSMA, EU directives 4+ years of experience in the strategic sourcing or procurement of botanical/raw plant-based ingredients. Knowledge on statutory requirements. Deep knowledge of herbs, spices, extracts, essential oils, and global sourcing regions. Strong negotiation, analytical, and vendor management skills. Exposure to ERP systems (SAP, Oracle, etc.) and procurement tools. Understanding of organic certification, sustainability practices, and traceability is a plus. Willingness to travel for supplier audits and procurement trips.
We are seeking a detail-oriented and proactive Quality Analyst to join our Customer Service team. The Quality Analyst will monitor and evaluate customer interactions to ensure service quality and compliance with company standards, identify areas for improvement, and provide actionable feedback to enhance overall customer experience. Role & Responsibilities: Monitor and evaluate inbound and outbound calls for quality, compliance, and adherence to company policies and procedures. Analyze call recordings and customer interactions to assess agent performance. Provide timely and constructive feedback to agents to improve call quality and customer satisfaction. Develop and maintain quality assurance documentation including scorecards, reports, and performance metrics. To identify training needs based on quality trends. Track key performance indicators (KPIs) and prepare regular reports for management. Participate in root cause analysis of quality issues and recommend corrective actions. Ensure compliance with regulatory requirements and company standards during calls. Support continuous improvement initiatives to enhance customer service delivery. Qualification: Bachelors degree in Business, Communications, or a related field preferred. Key Area: 1. Proven experience (2+ years) as a Quality Analyst or similar role in a call center environment. 2. Strong understanding of call center operations and customer service best practices. 3. Excellent analytical and problem-solving skills. 4. Strong attention to detail and ability to maintain accuracy. 5. Effective communication and interpersonal skills. 6. Proficient in MS Office (Excel, Word, PowerPoint) and quality monitoring tools. 7. Ability to work under pressure and meet deadlines. 8. Should be good both Hindi and English
Qualification - M.com /B.com /CA Inter Age -25-38 Experience 3 – 10 Year Location -Meerut Must have experience as Internal Auditor
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