6811 Customer Retention Jobs - Page 24

We are looking for a highly skilled and experienced Customer Retention Specialist to join our team at Talentpop App. The ideal candidate will have a strong background in customer retention and experience working with customers. Roles and Responsibility Develop and implement effective customer retention strategies to increase customer satisfaction and loyalty. Build and maintain strong relationships with existing customers to identify their needs and provide tailored solutions. Collaborate with cross-functional teams to resolve customer complaints and issues promptly. Analyze customer data to identify trends and areas for improvement in the customer retention process. Create and execute targe...

Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 45k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya call anjum@7795311458 call monica@9886112583 call harshitha@7848820045 call manish@7848820049 call muthamma@9886112583

Customer Service Executive (International Voice) ? Location: Malad / Thane Mode: Work From Office Process: US / UK / Australian Voice Shift: Rotational Night Shifts Salary: ?18,000 ?42,000 Joining: Immediate Joiners Only Role Overview We're looking for confident, articulate, and customer-centric individuals to join our International Customer Service team. If you have excellent English communication skills and enjoy speaking with global customers, this role is perfect for you. What You Will Do Handle inbound & outbound international customer calls Provide accurate information and resolve queries efficiently Maintain service quality & meet performance metrics Update customer records and follow...

We are looking for a highly skilled and motivated Customer Success Manager to join our team in Mumbai. The ideal candidate will have 0-2 years of experience, a strong passion for customer success, and excellent communication skills. Roles and Responsibility Partner with Account Executives to build growth strategies and work on renewal and upsell conversations. Collaborate closely with product, engineering, sales, and marketing teams to integrate the customer voice into key discussions. Own the onboarding process, conduct hands-on training, answer business/strategy questions, and share methodologies and insights. Plan and execute success plans and business reviews with client executives. Teac...

Key Responsibilities: Facilitate smooth onboarding processes, ensuring new customers fully understand and leverage our products and services. Maintain regular communication with clients, providing proactive support and addressing inquiries promptly to ensure high levels of customer delight. Identify and pursue opportunities to cross-sell and upsell relevant products, ensuring customer needs are comprehensively addressed. Effectively manage revenue collection, ensure timely payments, and conduct rigorous follow-up for overdue invoices, maintaining revenue assurance. Regularly track and report customer feedback and satisfaction levels, highlighting areas for service improvement. Collaborate cl...

Responsibilities: Regular Payment follow-up over email and call and other platforms Manage CRM database & lead generation Collaborate with sales team on customer engagement strategies Analyze customer data for insights & improvement opportunities Provident fund

Process: DMart Ready - Inbound Customer Service (Voice) Eligibility: - Min HSC Pass - Freshers welcome - Age Limit: Up to 35 years - Salary: 14k - 20k Inhand - Shift: Any 9 hr Between 7:00AM - 10:00PM | 1 Rotational Off Required Candidate profile Rounds of interview: Hr / Ops / Amcat test Location: wagle estate, Thane To Apply / Contact for more information HR Rashi - 9545856223 Perks and benefits Career Growth Opportunity !

Process: CIBIL DA - Inbound Voice Process Qualification: Graduate Mandatory Exp.: Min. 6 Months Calling Exp. Age: Up to 35 Years Excellent comm. Required Shift: 9:30AM - 6:30PM Week Off: Sunday Fixed Salary: 25K In-hand Round: HR - OPS - Client Required Candidate profile Qualification: Graduate Mandatory Exp.: Min. 6 Months Calling Exp. Age: Up to 35 Years Location: wagle estate, Thane To Apply / Contact for more information HR Rashi - 9545856223 Perks and benefits Career Growth Opportunity !

Job Title: International Voice & Chat Process (Customer Support / Technical Support / Technical Sales) Job Location: Jaipur (Work From Office) Job Description: We are hiring for International Voice and Chat Process professionals for Customer Support, Technical Support and Technical Sales profiles. Eligibility Criteria: Freshers can apply Minimum 6 months experience in Customer Service preferred Job Details: CTC: Up to 4 LPA (Depending upon interview performance) Shift: Night Shift Working Days: 5 days working, 2 days weekly off Work Type: Work From Office Benefits: Two-way cab facility Relocation candidates are welcome Accommodation and relocation bonus available for outstation candidates Co...

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...

Handling customer queries

Process: SBI PR - Customer Support (Non-Sales) Criteria: Graduation (Freshers welcome) Min. 6 months of relevant exp. Age: 21 years above Good comm. skills mandatory Lang. Requirement: Telugu, Kannada ,Malayalam Salary: up to 25,000 Required Candidate profile Min HSC Pass Age: 19-35 Year Immediate Joiners Only ! To Apply..? Conatct for more details HR Shruti - 7030022495 Perks and benefits Career Growth Opportunity !

Roles and Responsibilities **Position for a social media giant** Multiple roles available call center Candidate should have excellent problem solving capabilities and lateral thinking skills. Good Knowledge of Audit and Evaluation function. Analytical bent of mind. Ability to handle pressure and a natural go better. Ability to lead associates and drive Quality culture. Understanding of the Business situation and capability to address issues. Patience while giving feedback, Open to change, Multi-tasking skills, Inter personal skill. Must be able to conduct audits for trainees during training and OJT (over and above floor audits). Driving quality initiatives in the team. Take care of Attendanc...

Customer Centricity 1. Ensure wing to wing resolution of social media cases with utmost accuracy and deliver best in class service, Final resolution to be communication to customers 2. Ensure Real Time Response on social media platform basis customer sentiments and ensure business reputation is maintained 3. Raise red flags for high aging cases and Highlight intra and inter dept errors for resolution 4. To be sensitive towards complaints and the stricter timelines, should co-ordinate with cross functions to get necessary resolution, requires follow-ups and influencing decisions 5. Liaison with Sales, marketing, Risk, Product, pricing, and collection for the deviations, Service Nos and change...

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. To build awareness of SHE (Safety, Health & Environment) To prepare detailed annual Operating plan segment-wise for tapping new market opportunitie...

Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 25,000/- In hand Required Candidate profile HSC is mandate location- Airoli, Navi Mumbai Contact for more information (Call / Whatsapp) HR Altaf - 7030022471 Perks and benefits Career Growth Opportunity!

3 to 3.2LPA with variable 15 % of annual CTC 9 hrs (including 1 hour break) 6 days working rotational shift & 1 rotational off Excellent communication Skills. – ( ENGLISH AND HINDI: MANDATORY) Preferable experience in Voice Process Required Candidate profile PUC / Graduation Any Customer Support exp - (6 Months - 2 Yrs) Freshers are also eligible Rotational week off Handling Escalations Experience from Insurance industry is added advantage

About the Role: We are looking for a dynamic and results-driven Account Manager with 2+ years of experience in the SaaS or IT Software industry, focusing on B2B clients across the GCC and Middle East region. The ideal candidate will have a strong track record in account management, client retention, upselling, and cross-selling. Key Responsibilities: Manage and grow relationships with existing B2B clients across the GCC and Middle East region Drive renewals, retention, and build strong long-term partnerships Identify opportunities to upsell and cross-sell SaaS solutions to meet client business needs Serve as the main point of contact for client escalations, queries, and ongoing account suppo...

About TargetBay: TargetBay is a fast-growing eCommerce marketing automation SaaS company based out of Chennai and Atlanta. Clients use our products to increase their online sales through our personalized email marketing and reviews technologies. We have over 3,000 eCommerce companies using our product. Job Summary: We are seeking a skilled Retention Specialist to join our dynamic SAAS product company. As a Retention Specialist, you will play a crucial role in driving customer loyalty and maximizing user retention. Your primary responsibility will be to develop and execute effective strategies to engage, support, and retain our existing customer base. You will work closely with the customer s...

Job Title: Customer Support Executive US Telecom Process (Chat Support) Job Location: Pune Work From Office (WFO) Process: US Telecom – Chat Support Experience Required: Minimum 1 Year of experience in International BPO / Customer Support CTC: Up to 4.4 LPA Shift: US Shifts (Night Shift) Working Days: 5 Days Working (2 Days Rotational Off) Job Description: We are hiring Customer Support Executives for a US Telecom Chat Process. The role involves handling customer queries through live chat, resolving service issues, billing questions, and ensuring a seamless customer experience. Desired Candidate Profile: Minimum 1 year experience in International BPO / Customer Support Excellent written Engl...

Job Title: Customer Support Executive US Telecom Process (Voice & Chat) Job Location: Noida – Work From Office (WFO) Process: US Telecom – Voice & Chat Support Experience Required: Minimum 6 Months of experience in International BPO / Customer Support CTC: Up to 5 LPA Shift: US Shifts (Night Shift) Working Days: 5 Days Working (2 Days Rotational Off) Job Description: We are hiring Customer Support Executives for a US Telecom Process. The role involves handling inbound customer queries via calls and chats, resolving service issues, billing inquiries, and providing excellent customer experience. Desired Candidate Profile: Minimum 6 months experience in International BPO / Customer Support Exce...

VACANCY FORM Position Vacant : Customer Relationship Executive (Real Estate) No. Of Vacancy : 1 Reporting : Reporting to CRM Head Organization Name : Sanya Infrastructure Pvt. Ltd. Company Profile (Industry, Size, Products/Services, Standing in India/World etc.) Sanya Group is an ISO 9001-2000 diversified group engaged Real Estate, Hospitality, Medical Facilities, Diagnostics Centers and FMCG goods. The Group is into a JV with leading national brand Godrej for a residential project Godrej Summit in the prime and fast growing Sector-104, Gurugram, adjacent to the Dwarka - Expressway. A proud owner of the elite 5 star hotel Courtyard by Marriott in Gurugram, the Group is also developing Housin...

Adobe CS sales process for JAIPUR Communication :- C1 & Above Experience :- 6 Months Exp., 1 year or more (on papers) SALARY - Upto 32K (Inhand)+ 2K (PLI) Shifts :- Rotational Shifts 24x7 Both Side CAB (Hiring zone) Work Mode :- Work From Office

Maitrayee Medico is looking for Customer Support Manager to join our dynamic team and embark on a rewarding career journey We are looking for a highly skilled and experienced Customer Support Manager to join our team at Maitrayee Medico. The ideal candidate will have a strong background in customer support and management, with excellent communication and problem-solving skills. Roles and Responsibility Manage and oversee the customer support team to ensure high-quality service delivery. Develop and implement effective customer support strategies to enhance customer satisfaction. Collaborate with cross-functional teams to resolve complex customer issues and improve overall customer experience...

Territory Mgr II in Mumbai, - Parker Hannifin External Careers Job Description Territory Manager will be responsible for driving EPM sales of a range of products including Chemlok adhesives, mold release agents, primers, and specialty coatings within the geographic territory of West India. This role focuses on both maintaining and expanding the customer base through direct and distribution channels and delivering the planned sales Matrices. Key responsibilities include identifying and converting prospective customers, generate healthy Sales Pipeline to support growth, conducting product trainings for distributors and end-users, and fostering long-term customer relationships. The role also in...