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2.0 - 5.0 years
3 - 4 Lacs
Pune
Work from Office
DepartmentFIG (ROMG) Job Overview: We are looking for a Customer Service Manager (CSM) for our Pune location, focused primarily on backend activities and data-driven customer support. The ideal candidate will possess strong communication skills and prior experience in handling external and internal customer service via multiple channels.Key Responsibilities: Handle customer service operations via phone, email, and social media.Manage data entry, data handling, and reporting tasks efficiently.Support churn management and data management activities.Coordinate with internal teams to resolve customer issues and escalations.Requirements: Proven experience in external and internal customer service.Proficiency in MS Office and strong data management skills.Ability to communicate fluently in English, Hindi, and Marathi.Must be a local resident of Pune.Must own a two-wheeler.2 5 years of experience in the telecom industry, particularly in Data Management and Churn Management, is preferred.
Posted 3 weeks ago
1.0 - 6.0 years
0 - 3 Lacs
Pune
Work from Office
Greetings from Capita We are hiring for Executive Customer Support. Criteria: Undergraduate/Graduate with minimum 6 months of Retention & Upselling experience. Shifts: UK rotational with 2 rotational offs (comfortable with night shifts) Handle customer inquiries via phone calls to resolve their concerns and provide excellent customer service. Provide accurate information on products/services offered by the company to meet customers' needs. Maintain a high level of professionalism while handling difficult situations with empathy and patience. Contact: shruti.sakharkar@capita.com
Posted 3 weeks ago
5.0 - 10.0 years
3 - 5 Lacs
Raipur
Work from Office
Job Description Oversee Service Operations : Lead and manage daily operations of the service department, ensuring high-quality repairs and customer satisfaction. Team Leadership : Recruit, train, and manage service staff, including technicians, service advisors, and support staff, to maintain a high-performing team. Customer Relations : Foster strong customer relationships, handle escalations, and implement processes to improve service quality and customer satisfaction. Financial Management : Develop and monitor the service department budget, manage expenses, and drive revenue through effective service promotions. Performance Tracking : Monitor KPIs for efficiency, service quality, customer retention, and profitability; implement corrective actions as needed. Vendor and Parts Management : Oversee vendor relationships and inventory control, ensuring timely availability of necessary parts and tools. Process Improvement : Drive continuous improvements in service processes to increase productivity, reduce costs, and meet industry standards. Additional Details Working Hours 9 Hours Work Timing 10:00 AM-7:00 PM Job Requirements Gender Male Qualification Graduation Language Hindi-Understand and Speak Excellent English-Understand and Speak Excellent Interview Details Priority Any Slot It will be change with respect to availblity of HOD Type Face To Face Company Details Client Of Cafyo Automobiles | Raipur, CG The company keeps their contact details confidential. You will be contacted once your profile is shortlisted.
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Bilaspur
Work from Office
Job Description Job Title: CRM - Service Job Description The CRM - Service professional is responsible for managing and optimizing customer relations through various service channels using Customer Relationship Management (CRM) systems. The primary goal is to enhance customer experiences, increase customer satisfaction, and drive customer retention. This role involves a combination of technical, analytical, and interpersonal skills to effectively utilize CRM tools and methodologies to deliver exceptional service to clients. Responsibilities Administer and oversee the CRM platform to ensure it meets the needs of the organization and its customers. Analyze customer data and interactions to develop insights and strategies that will enhance customer service and engagement. Collaborate with marketing, sales, and support teams to create a unified approach to customer relationship management. Respond promptly to customer inquiries and issues reported through the CRM system, ensuring timely resolution. Develop and implement metrics and KPIs to measure the effectiveness of customer service strategies. Provide training and support to team members on CRM usage and best practices. Customize and streamline processes in the CRM to improve efficiency and user experience. Engage in continuous improvement initiatives by evaluating customer feedback and identifying areas for enhancement. Maintain up-to-date documentation of customer interactions and service processes within the CRM system. Generate reports and analyze trends to inform management decisions and service improvements. Additional Details Working Hours 8.30 Hours Work Timing 10:30 AM-7:00 PM Job Requirements Gender All Qualification Graduation Language Hindi-Master English-Master Interview Details Priority Any Slot It will be change with respect to availblity of HOD Type Face To Face Company Details Client Of Cafyo Automobiles | Bilaspur, CG The company keeps their contact details confidential. You will be contacted once your profile is shortlisted.
Posted 3 weeks ago
3.0 - 4.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Overview Job Description: Sr. Digital Marketing Executive Position Details Position: Digital Marketing Executive Shift: Day Shift Location: Work from Office Experience: 3-4 Years Roles and Responsibilities * Create and implement effective digital marketing strategies to drive brand awareness, traffic, leads, and sales. * Analyze market trends, customer behavior, and competitor strategies to inform the marketing approach. * Develop and manage high-quality content, including blogs, articles, videos, and social media posts. * Develop and execute social media campaigns to engage users, build the brand, and increase customer retention. Skills and Qualifications * Strong understanding of on-page, off-page, and technical SEO. * Ability to optimize website content for search engines. * Proficiency in creating effective ad campaigns and managing organic engagement. * Knowledge of analytics tools (e.g., Facebook Insights, Twitter Analytics). Benefits * Opportunity to grow in the ever-expanding field of digital marketing. * Stay updated with evolving tools and platforms. * A chance to express creativity while driving business objectives. Tagged as: business development sales strategy client acquisition Before applying for this position you need to submit your online resume . Click the button below to continue. About KBK Business Solutions Job Description: Sr. Digital Marketing Executive Position Details Position: Digital Marketing Executive Shift: Day Shift Location: Work from Office Experience: 3-4 Years Roles and Responsibilities * Create and implement effective digital marketing strategies to drive brand awareness, traffic, leads, and sales. * Analyze market trends, customer behavior, and competitor strategies to inform the marketing approach. * Develop and manage high-quality content, including blogs, articles, videos, and social media posts. * Develop and execute social media campaigns to engage users, build the brand, and increase customer retention. Skills and Qualifications * Strong understanding of on-page, off-page, and technical SEO. * Ability to optimize website content for search engines. * Proficiency in creating effective ad campaigns and managing organic engagement. * Knowledge of analytics tools (e.g., Facebook Insights, Twitter Analytics). Benefits * Opportunity to grow in the ever-expanding field of digital marketing. * Stay updated with evolving tools and platforms. * A chance to express creativity while driving business objectives. Related Jobs Business Development executive KBK Business Solutions Uppal, Hyderabad Full Time 2025-01-25 Business Development executive KBK Business Solutions Uppal, Hyderabad Full Time 2025-01-30
Posted 3 weeks ago
2.0 - 6.0 years
6 - 9 Lacs
Hyderabad
Work from Office
Overview JD - Sales Manager Role Summary Drive business for improving market share, profitability & growth across channels and products for the branch through demand generation, fulfillment and portfolio management with strong focus for growth in affordable segment Role Expectations Driving business through acquiring new customers in the allocated region with focus to improve the affordable reach Nurturing the relationship with all sourcing partners - Connectors, Referral Partners and I Bank Enhancing business through increase in market share of affordable mortgage and deeper geography penetration along with other products i.e. LAP, Gold loan, Fixed deposits and Insurance Ensuring high levels of engagement for effective pre & post customer service. Responsible for login of files and ensuring smooth processing of files using available digital methods Complete control of NPA and Collections / overdue cases sourced Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile Liaison with and manages legal, technical, collection, FI and RCU vendors Strong focus on post onboarding services, customer retention and audit management Key skills Understanding of mortgage related products and credit policies Regulatory, legal and compliance Knowledge relating to the mortgage industry Thorough understanding of market landscape and competitors in the region Selling and negotiation skills Excellent relationship management skills Good articulation and communication skills Role Specifications Years of experience: at least 1 year Education Qualification: Graduation Languages known (if required): Local Location Preferred Industry exposure Mortgage experience required for branches with less than 75% of employees having experience in mortgage industry. For rest experience into BFSI sales like business loans, insurance, commercial vehicle loans, etc. can be looked at Team management experience required (Yes/No) No Reporting to Territory Business Manager Direct Reportees: NA Tagged as: sales manager home loans Before applying for this position you need to submit your online resume . Click the button below to continue. About Pipal Tree Online Pvt Ltd JD - Sales Manager Role Summary Drive business for improving market share, profitability & growth across channels and products for the branch through demand generation, fulfillment and portfolio management with strong focus for growth in affordable segment Role Expectations Driving business through acquiring new customers in the allocated region with focus to improve the affordable reach Nurturing the relationship with all sourcing partners - Connectors, Referral Partners and I Bank Enhancing business through increase in market share of affordable mortgage and deeper geography penetration along with other products i.e. LAP, Gold loan, Fixed deposits and Insurance Ensuring high levels of engagement for effective pre & post customer service. Responsible for login of files and ensuring smooth processing of files using available digital methods Complete control of NPA and Collections / overdue cases sourced Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile Liaison with and manages legal, technical, collection, FI and RCU vendors Strong focus on post onboarding services, customer retention and audit management Key skills Understanding of mortgage related products and credit policies Regulatory, legal and compliance Knowledge relating to the mortgage industry Thorough understanding of market landscape and competitors in the region Selling and negotiation skills Excellent relationship management skills Good articulation and communication skills Role Specifications Years of experience: at least 1 year Education Qualification: Graduation Languages known (if required): Local Location Preferred Industry exposure Mortgage experience required for branches with less than 75% of employees having experience in mortgage industry. For rest experience into BFSI sales like business loans, insurance, commercial vehicle loans, etc. can be looked at Team management experience required (Yes/No) No Reporting to Territory Business Manager Direct Reportees: NA
Posted 3 weeks ago
1.0 - 6.0 years
5 - 12 Lacs
Chittaurgarh, Gurugram, Jaipur
Work from Office
Handles client interactions, resolves queries, builds strong relationships, ensures customer satisfaction, and supports retention and growth. Must have excellent communication and problem-solving skills. Call-8769827142
Posted 3 weeks ago
0.0 - 1.0 years
0 Lacs
Gurugram
Work from Office
Role & responsibilities Support in running Retention marketing campaigns across WhatsApp, SMS, RCS, Email, and in-app notifications to keep users engaged. Work with the creative team to come up with ideas for messages, visuals, and hooks that can grab users' attention. Help in maintaining trackers and dashboards using Google Sheets or other data visualisation tools. Assist in setting up A/B tests (trying two versions of a message) and reviewing results to understand what works better. Work with data team to ensure campaigns are well-organized and reach the right users, using clean and properly tagged data. Good to have skills: Experience or knowledge of Clevertap Required Skills & Qualifications: Pursuing or recently completed an MBA degree in Marketing, Business Administration, or related field or diploma in these fields, Strong verbal and written communication skills, Good analytical and problem-solving ability, Beginner to intermediate level Excel & Google Sheet, A user-centric mindset and keen attention to detail. Internship Duration - 6 months
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
Location:- 2nd Floor, Brahma Rooftop Hotel Building, Opp to Podar School Katraj-Navale Bridge Road Pune 411046 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - 12.00pm To 8.30pm Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,000 in-hand to 15,000 CTC plus incentives. Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact::- HR Shubham :- 9158966430
Posted 3 weeks ago
2.0 - 7.0 years
6 - 9 Lacs
Bhubaneswar, Mumbai
Work from Office
We are looking for a highly driven Customer Success professional to nurture long-term client relationships, drive Share of Business (SOB) growth, and ensure high customer retention in our IoT-enabled SaaS ecosystem. You will be the primary point of contact for assigned accountsensuring successful onboarding, maximizing value realization, and identifying opportunities for upselling, cross-selling, and subscription renewals. This role demands a strategic thinker with strong relationship management skills, a deep understanding of subscription-based business models, and experience with customer success best practices in a tech environment. Role & responsibilities 1. Onboarding & Integration Lead seamless onboarding for new customers, aligning the product with business objectives. Provide tailored guidance to accelerate time-to-value and product adoption. 2. Share of Business (SOB) Growth Identify and pursue opportunies to expand product usage within existing accounts. Develop and execute upsell/cross-sell strategies aligned with customer goals. Ensure customers are aware of relevant product features, updates, and add-ons. 3. Customer Retention & Renewals • Maintain high retention by building trust and delivering consistent value. Own the renewal lifecycle, proactively engaging with clients ahead of renewal dates. Monitor customer health metrics and mitigate churn risks with data-driven action plans. 4. Relationship Management Foster strategic, long-term relationships with key stakeholders and decision-makers. Conduct regular business reviews to assess satisfaction and uncover expansion potential. 5. Customer Advocacy Act as the voice of the customer internally champion their needs with product and support teams. Provide actionable insights to help shape product roadmaps and enhancements. 6. Proactive Engagement & Support Conduct regular check-ins and usage reviews to drive continued product engagement. Troubleshoot issues promptly and coordinate with technical teams when needed. 7. Data & Insights Use analytics to track customer engagement, usage, and satisfaction. Report on key metrics such as SOB growth, churn rate, and renewals to inform leadership. 8. Training & Enablement Deliver training and resources to ensure customers are equipped to fully leverage the platorm. Share best practices and success stories to inspire deeper adoption. Preferred candidate profile Sales Acumen: Proven track record of identifying and closing upsell/cross-sell opportunities. Experience managing contract renewals is a plus. Relationship Building: Excellent communication and interpersonal skills with the ability to build rapport with both technical and business stakeholders. Analytical Mindset: Strong data analysis skills to interpret customer behaviour and inform strategies. Customer-Centric Attitude: A proactive, empathetic, and solutions-oriented approach to client challenges. Tech Savvy: Comfort with SaaS products and plaorms, and the ability to support customers in using technology effectively.
Posted 3 weeks ago
1.0 - 3.0 years
5 - 6 Lacs
Chennai
Work from Office
Customer Success Associate- ProManage About Pro-Manage: Pro-Manage is a pioneering tech- and AI-based Marketing-as-a-Service platform developed to serve multi-location enterprise clients increase, manage and measure digital engagement opportunities with prospects and customers, leveraging several valuable business and technology partnerships with global leaders such as Google GMB/Chat, Microsoft Bing, Meta WhatsApp/Instagram, Knowlarity Cloud telephony and others. Pro-Manage is a powerful and sophisticated marketing SaaS platform that has attracted highly regarded brands as its clients: DHL, Apollo Pharmacy, Naturals, Caratlane, Lighthouse Learning, Eurokids, GoColors, Shriram Finance, Muthoot Finance, Sterling Resorts, City Union Bank, FedFina, CADD Center. Pro-Manage is developed using advanced technologies, design thinking, continuous discovery, agile development and product management methodologies. The cross-functional Pro-Manage team uses integrated customer-centric product-led marketing and growth paradigms designed to attract and retain targeted customers, maximizing life-time value and minimizing customer acquisition efforts and costs. Pro-Manage is developed and offered by Sulekha, one of Indias largest digital business and consumer brands that has transformed local services ecosystem through a AI-based need fulfillment and monetization platform that generates millions of qualified, parameterized service requests to local service SMBs every day in 40 cities. Pro-Manage aspires to be the dominant, industry-leading and technologically the most sophisticated marketing SaaS platform in India with 500+ enterprise customers in the next two years. Pro-Manage and Sulekha have three of the most well-regarded firms as its investors: Norwest Venture Partners (Palo Alto, US), Mitsui (Tokyo), and GIC (sovereign wealth fund of Singapore). Languages Required: Must be fluent in English and Hindi Roles & Responsibility: Provide business insight to senior stakeholders and help define customer experience; Serve as advocate for software and assist clients with questions and/or concerns; Identify ways to improve onboarding, customer support, and account management processes; • Escalate and resolve issues in a timely manner; Become a SME where it relates to software; Develop trusted relationships with new and existing clients and ensure satisfaction with software product. QUALIFICATIONS & EXPERIENCE Excellent time management skills; 2+ years of experience within client service/support/success role. Great verbal and written communication skills; Basic knowledge in Excel & Word. Proven ability to develop and maintain strong client relationships; Client and team-oriented attitude Any Graduation is fine Personal skills Result- and outcome-orientation High degree of enthusiasm, dynamism and drive to succeed Capacity of hard work and perseverance Maturity to collaborate with peers to achieve overall success Capability to nurture and motivate direct reports to high success Whats in it for you? Its not just a job. Its where you would work hands-on to make a meaningful impact on your life and brand Sulekha, creating a huge value in the lives of Indians, and creating an education revolution by positively impacting the lives of millions of students and tutors across the country. Sulekha’s growth is powered by its forward-looking innovation-driven structure and a start-up culture of participation, learning, and experimentation. We guarantee you a vast scope to learn, the opportunity to experiment, acquire multi-faceted skills, gain exposure to the latest technologies, and thus become a top-notch developer/ thought leader in the digital tech space in record tim
Posted 3 weeks ago
1.0 - 6.0 years
5 - 9 Lacs
Mumbai
Work from Office
About The Role Job Role Handle a team of Relationship Managers in the Region to Focus to open new liability accounts (CASA) and source TDs for LC segment Target holding company & group company accounts of existing clients Customer interaction to pitch digital banking propositions and get them "digital active" Focus on activation hooks and converting inactive accounts to active accounts as per defined criteria"s like CA, Cash Management Services, FX, Trade etc. KRA mainly to focus on generation of NTB liability references and conversion Responsible for imparting training and also closely handholding Relationship Managers, in terms of acquisition and managing customer relationship Job Requirements Excellent written and oral communication skills Should have sales orientation Basic banking knowledge Customer retention An immense interest in developing relationship with the customers Team handling experience Application Excellent written and oral communication skills
Posted 3 weeks ago
0.0 - 5.0 years
1 - 3 Lacs
Pune
Work from Office
Position:- Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Outbound Calling Executive Qualification :- Minimum HSC Work From Office Shifts Timing: - Day Shift only Preferred candidate profile Hindi Good communication Salary: 10000 to 12,200 (Depends on interview) in-hand plus incentives monthly. Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- Contact Us If you have any questions, inquiries, or are interested in opportunities with our organization, feel free to reach out to us. HR Contact Name : Mr. Rushikesh Phone :- 9822961821
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Rajkot
Work from Office
JOB ROLE Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance. Speed and efficiency of service given Sales targets for banks and investment products. Going beyond the professional need of the customer by providing other products. Enhancement of customer value Cross-sale of asset products Back-up to relationship managers holding HNI relationship Customer acquisition through referrals JOB REQUIREMENT Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew Thorough understanding of banking Customer Retention Cost Efficiency Through Process
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Bengaluru
Work from Office
JOB ROLE Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance Speed and efficiency of service givenSales targets for banks and investment products Going beyond the professional need of the customer by providing other products Enhancement of customer valueCross-sale of asset productsBack-up to relationship managers holding HNI relationship Customer acquisition through referrals JOB REQUIREMENT Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew Thorough understanding of banking Customer Retention Cost Efficiency Through Process
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Mumbai
Work from Office
JOB ROLE Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance Speed and efficiency of service givenSales targets for banks and investment products Going beyond the professional need of the customer by providing other products Enhancement of customer valueCross-sale of asset productsBack-up to relationship managers holding HNI relationshipCustomer acquisition through referrals JOB REQUIREMENT Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skewThorough understanding of banking Customer Retention Cost Efficiency Through Process
Posted 3 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
Pune
Work from Office
JOB ROLE Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance Speed and efficiency of service givenSales targets for banks and investment products Going beyond the professional need of the customer by providing other products Enhancement of customer valueCross-sale of asset productsBack-up to relationship managers holding HNI relationshipCustomer acquisition through referrals JOB REQUIREMENT Equal blend of service and sales orientation In absence of equality, prefer sales orientation as a skewThorough understanding of bankingCustomer Retention Cost Efficiency Through Process
Posted 3 weeks ago
1.0 - 5.0 years
3 - 15 Lacs
Gurgaon, Haryana, India
On-site
Job Overview: Frankfinn is seeking Sales Associates to promote and sell their aviation courses. This role involves outbound sales calls, lead generation, and converting potential customers into enrolled students for their aviation programs. Responsibilities: Make outbound calls to students to promote Frankfinn's aviation and hospitality courses. Understand student interests and needs through effective communication. Brief students about various courses offered by Frankfinn and their potential career benefits. Invite students to attend free career counseling sessions at our institutes. Follow up with students in a timely manner to discuss their interests and address any concerns. Generate leads and contribute to achieving team targets. Maintain accurate records of all interactions with students. Collaborate with the admissions team to ensure a smooth admissions process Requirements: 0-5 years experience in Outbound Telecalling, Tele-Sales, or Lead Generation Education: Minimum 12th pass (Graduate or Undergraduate) Age range: 18-30 years Gender: Male or Female Excellent communication and interpersonal skills Fluency in English and Hindi (mandatory) Strong persuasion and convincing skills Ability to work independently and in a team Target-oriented with a positive attitude Composition & Benefits: Salary: 2.25 - 4.2 lacs per annum Work schedule: Monday to Saturday, (Sundays off) Office hours: 10 AM to 7 PM. Opportunity to work in a dynamic and growth-oriented environment.
Posted 3 weeks ago
1.0 - 5.0 years
3 - 15 Lacs
Gurgaon, Haryana, India
On-site
Job Overview: Frankfinn is seeking Sales Associates to promote and sell their aviation courses. This role involves outbound sales calls, lead generation, and converting potential customers into enrolled students for their aviation programs. Responsibilities: Make outbound calls to students to promote Frankfinn's aviation and hospitality courses. Understand student interests and needs through effective communication. Brief students about various courses offered by Frankfinn and their potential career benefits. Invite students to attend free career counseling sessions at our institutes. Follow up with students in a timely manner to discuss their interests and address any concerns. Generate leads and contribute to achieving team targets. Maintain accurate records of all interactions with students. Collaborate with the admissions team to ensure a smooth admissions process Requirements: 0-5 years experience in Outbound Telecalling, Tele-Sales, or Lead Generation Education: Minimum 12th pass (Graduate or Undergraduate) Age range: 18-30 years Gender: Male or Female Excellent communication and interpersonal skills Fluency in English and Hindi (mandatory) Strong persuasion and convincing skills Ability to work independently and in a team Target-oriented with a positive attitude
Posted 3 weeks ago
0.0 - 3.0 years
3 - 15 Lacs
Gurgaon, Haryana, India
On-site
Job Profile: We are seeking ambitious MBA to join our team as Sales Associates and Customer Support Associates. Your primary responsibilities will include handling outbound/inbound/regional/e-mail/chat processes based on the assigned client and process. You will engage with customers, promote products/services, and provide exceptional customer support, applying the business acumen developed during your MBA studies. Key Responsibilities: Handle outbound/inbound/regional/e-mail/chat processes as assigned by the client. For Sales Associates: Utilize MBA-level strategic thinking to contact potential customers, present products/services, and explain their features and benefits. Apply advanced sales techniques and business strategies to follow scripts, engage with customers, and overcome objections. Meet or exceed sales/customer satisfaction targets, contributing to the growth of the client's business through data-driven decision-making. Build and maintain customer relationships by providing exceptional service, leveraging your understanding of customer relationship management. Maintain accurate records of customer interactions, sales, and support tickets in the CRM system, applying data analysis skills. Key Skills and Requirements: MBA degree from recognized University Both Fresher & Experienced candidates can apply. Excellent verbal and written communication skills in English; additional regional languages are a plus. Strong analytical and problem-solving skills developed through MBA coursework. Ability to understand customer needs and effectively present solutions using business strategy principles. Proficiency in data analysis and interpretation, with familiarity in using CRM systems. Capability to work in a target-driven environment and achieve sales/customer satisfaction goals.
Posted 3 weeks ago
1.0 - 5.0 years
1 - 5 Lacs
Thane, Maharashtra, India
On-site
To lead and drive the sales and recruitment efforts within a designated agency or branch, ensuring the achievement of business objectives by building and nurturing a high-performing team of insurance advisors, maintaining productivity levels, and upholding the brand's integrity and compliance standards. Key Responsibilities: To recruit a team of insurance advisors as per the corporate strategy. To ensure and maintain the levels of productivity as prescribed. To focus on developing various business segments as per the sales strategy. To train Insurance Advisors with the help of the dedicated training team. To uphold the brand image and ensure compliance with internal and external regulations. Measures of Success: Achievement of sales targets and other parameters such as retention. Activation of advisors monthly. Qualifications: Any Graduate/Post Graduate. Skills Required: Sound knowledge of IRDAI regulations. Good communication skills. Good understanding of underwriting and operation processes. Strong training and motivation capacity.
Posted 3 weeks ago
1.0 - 4.0 years
3 - 8 Lacs
Mumbai, Maharashtra, India
On-site
As an Account Management Associate, you ll help your book of clients to access the full suite of research solutions Third Bridge offers. You will proactively contact investment professionals and/or consultants within our client base on a day-to-day basis, building rapport and credibility to drive end-users towards our services. With training and support from your close-knit team, you ll gain a deep understanding of our products, our clients preferences and needs, and ensure they can access the most relevant investment research when they need it most. With a helping not selling approach, you ll drive account growth by identifying relevant content or connecting them to industry experts to optimise their usage and increase our mindshare. You ll keep our systems up to date with client user preferences and other pertinent account data to help you and the wider team deliver a tailored content delivery service. In this role, you will: Support Account Managers on renewals and cross-sell opportunities by working closely with them to execute on territory and account plans to achieve strategic goals. Identify and engage inactive or potentially new users across priority accounts and to increase utilisation of Third Bridge offerings Maintain constant dialogue with clients to understand their research processes and gather feedback on Third Bridge s services Support clients by offering training and demo sessions on how to use Third Bridge s services. Maintain and update team structures, client user preferences, client investment coverage sectors and geographies, and pertinent account and contact data in our systems, ensuring tailored content and service delivery to exceed client expectations Collaborate with internal stakeholders - legal, marketing, research, sales and product teams, to ensure client requests are executed quickly and effectively Address and/or triage inbound client questions and requests; assess solutions and next steps alongside the Account Manager and execute the agreed approach Qualifications Qualifications Bachelor s degree 2 to 4 years of account management and/or client support experience, preferably in a similar industry in B2B domain Strong communication, active listening, interpersonal and presentation skills Has remarkable upselling, cross-selling & farming experience with existing client accounts Well honed skills to build trusted working relationships with key contacts in your clients Highly motivated with a track record of consistent achievement of quota(s) for at least 1 year Effectively leverages internal resources, tools and systems daily Experience applying industry and product knowledge in written and verbal client communications Successful past adoption and effective use of internal workflows, processes and technologies to accomplish work objectives Portrays sales drive, intellectual curiosity and a passion for learning Easily adaptable to changing, ambiguous and fast-paced environments Strong time management skills with the ability to multitask and prioritise work Familiarity with Salesforce.com as well as Microsoft Office and G-Suite tools Additional Information How will you be rewarded Competitive Compensation: Enjoy a competitive salary reflective of your skills and experience. Time Off: Benefit from 18 days of paid time off (PTO), 8 fixed holidays, 1 floating holiday, and 8 casual leaves. PTO increases with tenure. Learning & Development: Receive a personal development reimbursement yearly for customized learning programs. Additionally, a dedicated budget supports studies and job-related qualifications. Health & Well-being: Access private medical insurance, maternity benefits, and engage in various events promoting mental health. Life Cover: Automatically enrolled in Life Insurance cover from your date of hire, providing coverage 4x the annual CTC. Flexibility: Work from Anywhere program, hybrid work options, and flex days, offered at the company s discretion and subject to annual review. Snacks & Refreshments: Stay energized with daily snacks, tea, and coffee provided. CSR Days: Contribute to social responsibility with 2 CSR days annually - take time off to volunteer. Equal Opportunity Employer: Third Bridge is proud to foster diversity and inclusion. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local laws.
Posted 3 weeks ago
2.0 - 3.0 years
1 - 1 Lacs
Solapur
Work from Office
We are looking for a front office executive who can handle incoming patient and sales effectively. He/She need to be good with communication, influnece patinets to make decision to enroll for right tretament leading to good revenue. Required Candidate profile Any Graduate with good sales skills. Good communication and Negotiation skills. Able to drive revenue independently
Posted 3 weeks ago
2.0 - 3.0 years
1 - 1 Lacs
Chandrapur
Work from Office
We are looking for a front office executive who can handle incoming patient and sales effectively. He/She need to be good with communication, influnece patinets to make decision to enroll for right tretament leading to good revenue. Required Candidate profile Any Graduate with good sales skills. Good communication and Negotiation skills. Able to drive revenue independently
Posted 3 weeks ago
0.0 - 3.0 years
0 Lacs
karnataka
On-site
The job requires you to be responsible for the sales of products in the assigned region. You will need to follow up with prospective clients in coordination with the Purchase/Technical follow-up Team to successfully close deals. Additionally, you will play a crucial role in retaining existing customers by providing solutions for their customized requirements and developing new customers through phone calls and other marketing strategies. It will be your responsibility to formulate business development strategies in order to expand business in the assigned region. You will need to analyze competitors" products and marketing strategies to fine-tune your own approach. Meeting and setting targets will be an essential part of your role, and you will be required to travel frequently within the assigned territory to establish and maintain strong relationships with key persons of customers. The ideal candidate should have 0-3 years of experience in a similar role. The job is based in Bengaluru and falls within the Renewable Energy and Semiconductor Manufacturing industry.,
Posted 3 weeks ago
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