3980 Customer Retention Jobs - Page 20

Inbound customer service related to credit cards Partial cross selling of credit card schemes and product offerings *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer Plz enquire about the CIBIL score of candidate Required Candidate profile Transport - Centralized Pick up and drop services from Thane station Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational weekoff

Inbound customer service related to credit cards Partial cross selling of credit card schemes and product offerings *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer Plz enquire about the CIBIL score of candidate Required Candidate profile Transport - Centralized Pick up and drop services from Thane station Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational weekoff

Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Salary : 19k in hand 22ctc 1k attendance bonus Required Candidate profile 1k language bonus (Marathi and Gujrati) ROI : Amcat / Hr / Ops / Client Quality: Versant 3

Inbound customer service related to credit cards *Qualification - HSC OR GRADUATE WITH 6 months or more BPO inbound voice customer service experience Plz enquire about the CIBIL score of candidate. Check if candidate has any loan defaults in the past Required Candidate profile Tentative time window - 7:30 A.M. TO 10.30 P.M. (any 9 hour shift with a 1 hour break in this window) 2 Rotational week off *Salary- 22.4K in hand Transport - Centralized Pick up and drop.

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

Process: Retention process Shift : any 9 hour shift between 9am - 9 pm 6 days working Week off : 1 rotational Minimum qualification : Graduation (mandatory) Experience: Min Graduate with 6 months of on paper experience Required Candidate profile Marathi knowledge compulsory. Basic English fluency required Salary : 17700 net take home +1300 language bonus = 19,000 Rounds of Interview : Amcat / Hr / Ops / Client Quality: Versant 3

Process - Inbound customer service and partial cross selling of credit card schemes and product offerings Qualification - HSC OR GRADUATE WITH 6 months or more BPO voice customer service experience DAY SHIFT ROTATIONAL - 6.30 A.M. TO 10.30 P.M. Required Candidate profile Interview Rounds - HR - AMCAT - OPS - CLIENT (Amcat with SVAR score of 60 is mandatory before client round) Transport - Centralized Pick up and drop services from Thane station

Process - Inbound customer service and partial cross selling of credit card schemes and product offerings Qualification - HSC OR GRADUATE WITH 6 months or more BPO voice customer service experience DAY SHIFT ROTATIONAL - 6.30 A.M. TO 10.30 P.M. Required Candidate profile Interview Rounds - HR - AMCAT - OPS - CLIENT (Amcat with SVAR score of 60 is mandatory before client round) Transport - Centralized Pick up and drop services from Thane station

Need 200 candidates for tele sales process / Location Pune for health insurance process Job Role - -Insurance Sales process -Need versant 4 candidates -Fresher & Exp both can apply. -Any sales exp-Min 3-6 months Required Candidate profile -Shift timings 10 am to 7 pm / 11 am to 8 pm / one day rotational week off

Need 200 candidates for tele sales process / Location Pune for health insurance process Job Role - -Insurance Sales process -Need versant 4 candidates -Fresher & Exp both can apply. -Any sales exp-Min 3-6 months Required Candidate profile -Shift timings 10 am to 7 pm / 11 am to 8 pm / one day rotational week off

We are seeking a dynamic and results-driven Customer Success Manager to join our team in Chennai. The ideal candidate will be responsible for building and nurturing long-term client relationships, ensuring exceptional customer satisfaction, and driving overall client success. If you thrive in a fast-paced environment and are passionate about delivering value to clients, wed love to hear from you. Key Responsibilities Act as the primary point of contact for assigned clients, ensuring smooth onboarding and continued engagement. Build and maintain strong client relationships, providing strategic guidance to help clients achieve business goals. Monitor customer health metrics and proactively res...

About The Role Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120...

Hiring – Email Support *Location: Airoli, Mumbai *Eligibility: • Graduate • Fresher / Min. 1 yr in Customer Service Email • Good English Communication *Shifts: Day • 5 Days Working | 2 Rotational Offs *Salary: Up to 3 LPA HR Krapanshi 9111762733 Required Candidate profile • Graduation mandatory • Freshers OR Minimum 1 year experience in Customer Service • Excellent English communication skills • Must provide all educational & experience documents • Immediate Joining.

LocationMumbai DesignationVoice Process- CRM Experience0-2 Years Job description Role & responsibilities Making inbound/outbound calls to customers Follow-up with customers to ensure their issues are resolved satisfactorily Providing information as per customer query related to the customer Resolving customers issues in a timely manner Escalating issues to the appropriate department Preferred candidate profile We are looking for Fresher to 2 Years Good Communication skills required Proficiency in basic computer bachelors degree preferred.

A keen analytical mind and advanced problem-solving skills, coupled with a commitment to extraordinary customer experience Positive attitude and a passion for technology Proven aptitude in managing multiple tasks in a fast-paced, dynamic environment Display strong teamwork and interpersonal skills At least one year of Customer Support experience Ability to work 40 hours per week Ability to prioritize workload that leads to successful outcomes through multiple channels: phone, chat, email Excellent English-language communication skills, both written and verbal Hunger to learn and grow Rudimentary understanding of what products and services Weave offers Background in technology, computer skill...

Working in the adoption services team, you will partner with customers to lead the implementations for feature add-ons and enhancements to customers Zenoti solution. Work with customers to understand their business requirements, define scope, plan and implement enhancements and adoption of Zenoti software features to streamline their operations and drive increased revenue. Independently handle customer adoption procedures while delivering excellent customer service. Lead demos, training, conduct walk-throughs and solution reviews through excellent customer presentations. Drive proofs of concept and pilots for high-priority and complex customers. Proactively identify and mitigate significant ...

Leading and managing the CX teams to focus on the key Customer Service Drivers: Easy to Do Business with Timely Delivery of Documents Pro-Active Notification Exception Management Efficient claim handling Ensure service delivery alignment with agreed client SLA s. Ensure that the CS teams adhere to service standards for: Coordinating relevant stakeholders to perform LnS shipment process. Resolving issues/query from relevant stakeholders. Responding to customer enquiries. Monitor data integrity of systems. Responsible for cross sell/up sell, customer retention. Follow up on Outstanding payments. Implementation of new customers into the CX and COE; ensure proper SOPs/IOPs are established and ma...

The Base Manager/Branch Manager is responsible to generate new business opportunities and to ensure implementation of operations strategy & plan in order to set up a best in class, cost effective service delivery and achieve assigned P&L targets. Also has to maintain High level of engagement in cost management, people management and customer management. Additionally, he must deliver relentless execution of on time service with precision and at pace, and continuous process of optimising the resource. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: SALES, OPERATIONS & CRM ...

Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot o...

Job Title: Customer Support Executive (Multilingual) Company: Deconstruct Location: HSR Layout Shift Timing: 10:00 AM 7:00 PM Week Off: Rotational Job Type: Full-Time About Deconstruct: Deconstruct is a dynamic and fast-growing brand committed to delivering high-quality skincare solutions rooted in transparency and science. We value exceptional customer experiences and are looking for talented individuals to join our support team and be the voice of Deconstruct for our valued customers. Role Overview: We are hiring passionate and customer-centric Customer Support Executives who are fluent in English, Hindi, and Tamil OR English, Hindi, and any 2 regional languages (Kannada, Telugu, Tamil). T...

About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet societ...

Sales Manager PL DSA CONSUMER LOANS, RETAIL LENDING About the Business Group The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India. About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. It requires strategic planning and execution to bo...

Job Title: Business Development Head ESDM (Electronic Systems Design and Manufacturing) Location: Bangalore, India Experience: 10+ Years Department: Business Development, L&T Electronic Product & Systems (L&T EPS) Reports to: ESDM Business Head Job Summary: We are seeking a dynamic and strategic Business Development Head ESDM to lead the customer acquisition, market expansion, and revenue growth initiatives for our Electronic Systems Design and Manufacturing (ESDM) business. The role involves identifying new business opportunities, strengthening customer relationships, shaping go-to-market strategies and collaborating closely with operations and design teams to deliver best-in-class solution...

Roles and Responsibilities Manage customer retention through effective communication, issue resolution, and process improvements. Identify and resolve customer complaints in a timely manner to ensure high levels of satisfaction. Collaborate with internal teams to implement process changes that enhance customer experience and reduce churn rates. Develop strong relationships with customers by understanding their needs and providing personalized solutions. Analyze data to identify trends and areas for improvement in the customer retention process. Desired Candidate Profile 0-2 years of experience in banking or finance industry (preferably). Strong knowledge of home loans, lap (loan against prop...