Dot & Key

Senior Full Stack Developer Location: Kolkata (Onsite - Work from Office) Role Overview: As the Senior Full Stack Shopify Developer, you will take ownership of our e-commerce and mobile platforms. Youll lead a team of developers (Shopify and React Native), ensuring timely delivery, code quality, and performance. You will also play a key role in architectural decisions, optimizations, and cross-platform integrations. Key Responsibilities: 1. Tech Leadership a. Lead, guide, and mentor a 4-member development team (2 Shopify, 2 React Native developers). b. Conduct code reviews , define best practices, and enforce coding standards. c. Translate product and business needs into well-architected technical solutions. d. Drive sprint planning , task allocation, and daily team standups. 2. Shopify Commerce a. Oversee development on Shopify Plus , including custom theme development using Liquid , Shopify CLI, and js implementations. b. Optimize site performance, SEO, Core Web Vitals, and Lighthouse metrics. 3. Mobile App Oversight a) Supervise development on our React Native mobile app , ensuring consistency, scalability, and quality across iOS and Android. 4. DevOps & CI/CD a. Set up and maintain CI/CD pipelines across web and mobile. b. Ensure smooth deployment, rollback, and version control processes. 5. API & Integration a. Lead the integration of 3rd-party APIs (CRM, payment, analytics, logistics). b. Work on REST/GraphQL-based Shopify Admin & Storefront APIs. 6. Reporting & Strategy a. Regularly report progress, blockers, and opportunities to senior management. b. Recommend architectural and tooling improvements to improve developer velocity. 7. Database and backend: c. Should be working on SQL and NoSQL database to automate the cross functional needs. d. Will work on backend to create APIs for integrating different applications in-and-out of the organisation. Required Skills: a. 6+ years of hands-on development experience, with 4+ years on Shopify Plus . b. Proven experience in leading small development teams . c. Strong proficiency in: i. Shopify (Liquid, js, ThemeKit, Shopify CLI, metafields) ii. Headless frontends (React.js, Next.js) iii. React Native for cross-platform mobile apps iv. REST/GraphQL APIs , CI/CD tools, Git, and performance optimization. d. Sound understanding of agile/scrum processes and task management tools. e. Familiarity with tools like Jira, Bitbucket/GitHub, Vercel, and Firebase. f. Working knowledge of analytics tools (GA4, GTM), and push notifications. g. Should have experience of working with one frontend end backend language respectively followed by knowledge of SQL and NoSQL databases. Qualification and Industry: a. Bachelor’s degree in Computer Science, Information Technology, or a related field is required. b. A Master’s degree or equivalent experience in software engineering, web technologies, or e-commerce is a plus.

Job Title: Brand Manager (Influencer & Collabs) Location: Kolkata, India Experience: 4-6 years Industry: Skincare/Personal Care/Cosmetic Care (Preferred) Job Overview: As the Brand Manager, you will be responsible for developing and executing our marketing strategy. You will identify, engage, and collaborate with influencers who align with our brand values and target audience. Your expertise in the skincare and cosmetic care sectors will be crucial in driving brand awareness and customer engagement. Key Responsibilities: Strategy Development: Design and implement a comprehensive influencer marketing strategy that aligns with overall brand objectives and marketing goals. Influencer Identification: Research and identify potential influencers across various platforms (Instagram, YouTube, etc.) who resonate with our brand and target demographics. Campaign Management: Oversee the planning, execution, and evaluation of influencer campaigns, ensuring they meet performance metrics and budget constraints. Relationship Building: Cultivate and maintain strong relationships with influencers, agencies, and other partners to foster collaboration and long-term partnerships. Content Collaboration: Work closely with influencers to develop engaging content that highlights our products and fits their unique style and audience. Analytics and Reporting: Monitor campaign performance, analyse data, and provide insights to optimize future strategies. Prepare regular reports on key metrics and ROI. Market Trends: Stay up-to-date with industry trends, emerging platforms, and competitor activities to ensure our influencer marketing efforts remain competitive and innovative. Qualifications: Bachelors degree in Marketing, Communications, or a related field. 4-6 years of experience in influencer marketing, preferably within the skincare, personal care, or cosmetic care industries. Proven track record of successful influencer campaigns and a robust network of industry contacts. Strong understanding of social media platforms and digital marketing trends. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and manage multiple projects simultaneously. Creative thinker with a passion for beauty and wellness.

Job Title: Assistant Project Manager NPD Location: Kolkata Company: Dot & Key Skincare Position Summary We are seeking a highly organized and execution-focused professional to join our team as a Assistant Project Manager – NPD. This role is critical to ensuring the seamless execution of product launches across categories, serving as the operational core of the NPD process. You will be responsible for managing timelines, coordinating with cross-functional teams, and overseeing all executional aspects from ideation to launch. The ideal candidate brings a strong sense of ownership, attention to detail, and the ability to proactively solve problems in a fast-paced environment. Key Responsibilities • Drive end-to-end project execution of NPD initiatives, ensuring all key milestones are met within defined timelines. • Liaise with cross-functional teams including R&D, Packaging, Marketing, Design, and Procurement for real-time updates and approvals. • Manage timely submission, review, and approval of all development elements including packaging, formulation, and documentation. • Maintain and update project trackers, documentation repositories, and launch schedules with high accuracy. • Provide weekly project reports to internal stakeholders and flag any risks to timelines or dependencies. • Ensure marketing readiness including sample availability, shoot coordination, and briefing alignment. • Oversee production readiness and facilitate smooth handover to the supply chain team. • Conduct thorough quality checks and facilitate internal product reviews prior to sign- off. • Support market research and category benchmarking to inform development strategies. Qualifications & Experience • Bachelor’s degree in Business, Science, or a related field. • 2–3 years of experience in an NPD, operations, or project management role within the beauty, personal care, or FMCG sector. • Proficiency in Microsoft Excel; exposure to project management tools like Monday.com, Asana, or Smartsheet is advantageous. • Exceptional coordination, follow-up, and organizational skills. • Strong written and verbal communication for reporting, documentation, and stakeholder management. • Familiarity with product development processes, documentation (BOMs, INCI lists, etc.), and regulatory checklists is a plus.

Job Title Assistant Manager B2B Logistics Job Location Kolkata Job Type – Permanent Work Experience – 3-7 Years Department – Supply Chain Job Summary: The Asst. Manager - B2B Logistics is responsible for managing and optimizing the logistics operations for B2B clients, mainly appointment-based delivery, ensuring efficient transportation, timely delivery, and superior customer satisfaction. This role involves overseeing supply chain activities, coordinating with internal teams and external partners, and identifying opportunities to enhance logistics processes. Job Responsibilities: 1. Logistics Operations Management Plan, execute, and monitor end-to-end logistics activities to ensure smooth delivery of goods to B2B clients, mainly appointment-based delivery of Modern trade, General Trade, e-commerce & Quick Commerce. Develop and maintain delivery schedules to meet client requirements. Understanding and experience of Fleet Management. Ensure the appointment-based delivery of Modern trade, General Trade, e-commerce & Quick Commerce as per agreed TAT. 2. Client Relationship Management Act as the primary point of contact for B2B clients to address logistics-related queries and concerns. Collaborate with clients to understand their logistics needs and ensure timely and accurate fulfilment. Build and maintain strong relationships to ensure client satisfaction and retention. 3. Vendor & Partner Coordination Liaise with third-party logistics providers, transporters, and other vendors to negotiate contracts, manage costs, and ensure service quality. Monitor the performance of logistics partners and resolve any issues promptly. 4. Process Optimization & Reporting Identify inefficiencies in the logistics process and recommend improvements to enhance operational efficiency. Implement best practices for cost control, route optimization, and load management. Generate regular reports on logistics performance, costs, and KPIs for senior management review. 5. Compliance & Risk Management Ensure compliance with relevant regulations, safety standards, and company policies. Identify and mitigate risks associated with transportation, warehousing, and supply chain operations. 6. Team Management & Training Supervise and guide logistics staff, ensuring alignment with company goals. Conduct training sessions to enhance team performance and maintain a high standard of operations. Qualifications: Bachelor’s degree in B.Tech or Commerce background, MBA in supply chain management, business administration preferred. Proven experience in logistics management, particularly in appointment-based delivery of Modern trade, General Trade, e-commerce & Quick Commerce. Excellent communication and interpersonal skills. Proven experience in managing vendor relationships. Proficiency in logistics management software and tools.

Customer Support Assistant Manager Job Overview: The Customer Support Assistant Manager at Dot and Key is responsible for overseeing and enhancing the customer support function within the organization. This role involves managing a team of customer support representatives, developing strategies to improve customer satisfaction, and ensuring that the support team delivers high-quality service in line with company standards. Key Responsibilities: 1) Team Management: Lead, mentor, and motivate the customer support team. Conduct regular performance reviews, provide feedback and professional development. Manage scheduling, staffing and resource allocation to meet support demand. 2) Customer Experience: Develop and implement strategies to improve overall customer satisfaction and loyalty. Analyze customer feedback and support metrics to identify areas of improvement. Handle complex or escalated customer issues and timely resolution. 3) Process Improvement: Evaluate and enhance customer support processes and procedures. Implement best practices and innovative solutions to improve efficiency and effectiveness. Monitor and report on key performance indicators (KPIs) to track team performance and customer satisfaction 4) Training and Development: Design and deliver training programs for new and existing team members Ensure the team is knowledgeable about company products, services and policies. Promote a culture of continuous learning and improvement. 5) Collaboration: Work closely with other departments, such as Sales, Product, and Marketing, to ensure a cohesive approach to customer service. Provide feedback to product and development teams based on customer insights and support trends. 6) Reporting and Analysis: Prepare and present regular reports on customer support activities, trends, and performance metrics. Utilize data to make informed decisions and drive strategic initiatives. 7) Compliance and Standards: Ensure that the customer support team adheres to company policies, procedures, and industry regulations. Maintain a high standard of professionalism and service excellence. Qualifications: Bachelors degree in Business Administration, Communications, or a related field. At least 4-6 years of experience in customer support, with 2 years in a managerial or supervisory role.

Job Title: Replenishment Supervisor Quick Commerce & Dark Store Operations Location: Kolkata Department: Supply Chain Employment Type: Full-Time Experience: 2-4 Years About the Role: We are seeking a proactive and detail-oriented Replenishment Supervisor to oversee inventory replenishment for our quick commerce and dark store operations in Kolkata. As part of a fast-growing D2C brand, you will ensure optimal stock levels, timely replenishment, and operational efficiency across our micro-fulfilment centres to meet customer demand. Key Responsibilities: Inventory Replenishment: Monitor inventory levels at dark stores and coordinate timely stock replenishment to avoid stock-outs or overstocking. Analyze sales trends, fast-moving SKUs, and consumption patterns to ensure demand-based inventory flow. Vendor Coordination & Inbound Planning: Liaise with central warehouse, vendors, and logistics teams to manage inbound schedules. Track shipments and ensure timely receipt and storage at dark stores. Stock Accuracy & Audits: Conduct regular cycle counts and stock audits to ensure system and physical stock match. Identify and resolve inventory discrepancies in collaboration with warehouse and procurement teams. Operational Supervision: Supervise a team of store executives/associates handling replenishment, picking, and put-away. Implement and monitor SOPs for replenishment and storage. Reporting & Analysis: Maintain daily/weekly replenishment trackers, fill rate reports, and out-of-stock dashboards. Recommend process improvements based on replenishment KPIs and root cause analysis. Key Requirements: Bachelor’s degree in Supply Chain, Logistics, Business, or related field. 2–4 years of experience in inventory/replenishment planning, preferably in Q-commerce or D2C retail. Hands-on experience with WMS/IMS systems and Excel-based reporting. Strong analytical skills and a data-driven approach to decision making. Ability to work in a fast-paced, high-growth environment. Prior experience in managing dark stores or micro-fulfilment centres is a plus. What We Offer: Opportunity to work with a high-growth D2C brand redefining retail. A dynamic and agile work environment with growth and learning opportunities. Competitive compensation. Role & responsibilities Preferred candidate profile

Location: Kolkata Department: Merchandising / Supply Chain Experience: 46 years Reporting to: GM Supply Chain Role Overview: We are looking for a dynamic Merchandising & Procurement Specialist with strong sourcing experience in China and Thailand. The ideal candidate will be responsible for identifying reliable suppliers, negotiating costs and timelines, ensuring quality compliance, and managing end-to-end procurement processes to support our product development and business goals. Should be strong in compliance. Key Responsibilities: Supplier Identification & Management Identify, evaluate, and onboard new vendors in Asian Markets (China and Thailand) across relevant categories Build long-term strategic relationships with key suppliers Regularly assess supplier performance on quality, cost, and delivery Product Development & Merchandising Coordination Work closely with design and product teams to translate concepts into tangible products Source samples, evaluate materials, and finalize product specifications Track trends in international markets to support innovation and merchandising inputs Negotiation & Costing Negotiate best possible pricing, MOQs, payment terms, and lead times Perform cost analysis to ensure margin targets are met Procurement Operations Raise POs, track production status, and ensure timely delivery of goods Coordinate with logistics partners for shipping and customs clearance Maintain documentation including contracts, PI, invoices, and BOE Compliance & Quality Control Ensure supplier adherence to product quality, legal, and ethical standards Conduct/facilitate QC inspections before shipment Travel Periodic travel to China and Thailand (as required) for trade shows, factory audits, and product development Qualifications & Skills: Graduate/Postgraduate in International Business, Supply Chain, Merchandising, or relevant field 46 years of experience in international sourcing and procurement Hands-on experience with vendors in China and Thailand is a must Strong understanding of sourcing practices, cost structures, and logistics Excellent negotiation and communication skills Proficiency in Excel, procurement tools, and working knowledge of import/export documentation Mandarin or Thai language proficiency is a plus Preferred Industries: Beauty & Personal Care | Fashion & Accessories | Lifestyle Products | FMCG | D2C

Job Title: Company Secretary Company Name: Dot & Key Skincare (A Nykaa Brand) Experience: 3 to 5 Years Location: Kolkata Industry: FMCG / Personal Care / Skincare / D2C Functional Area: Legal, Regulatory, Secretarial, Compliance Employment Type: Full Time, Permanent Education: CS (Company Secretary) Job Description: Dot & Key is looking for a qualified Company Secretary (CS) with 35 years of experience to manage the company’s legal and secretarial responsibilities. This is a critical role ensuring timely compliance, governance, and regulatory support in a high-growth, dynamic environment. Key Responsibilities: Ensure statutory and regulatory compliance under Companies Act, FEMA, and SEBI regulations (if applicable) Handle all ROC filings, returns , and maintenance of statutory registers Organize Board Meetings, AGM/EGMs , draft notices, resolutions, and maintain minutes Manage shareholder communications , share transfers, and ESOP-related documentation Act as the compliance liaison with ROC, RBI, MCA, and other regulatory authorities Support in contract vetting , legal documentation, and governance processes Work closely with Finance, Legal, and Founders on compliance and audit-related matters Desired Candidate Profile: Qualified Company Secretary (CS) with 3–5 years of experience Prior experience in an FMCG / D2C / startup environment preferred Strong knowledge of Companies Act, FEMA, MCA compliance , and RBI reporting Excellent communication, drafting, and coordination skills Detail-oriented and able to handle responsibilities independently Perks and Benefits: Opportunity to work with one of India’s fastest-growing skincare brands Collaborative culture, learning-driven environment Competitive salary and benefits Role & responsibilities

Job Description Job Title: Accounts Executive / Senior Executive Sales Accounting Department: Finance & Accounts Location: Kolkata Experience: 4-5 years (preferably in eCommerce B2B & B2C sales accounting) Reporting To: General Manager Finance Qualification: B.Com / M.Com / CA Inter (Preferred) Role Overview: We are looking for a detail-oriented and proactive Accounts Executive / Senior Executive with hands-on experience in sales accounting in the eCommerce sector (B2B & B2C). The ideal candidate should have experience working with Tally ERP, Unicommerce, and other warehouse/inventory management platforms. The role demands ownership of accurate sales recording, GST compliance, reconciliation, and team coordination to ensure timely reporting and controls. Key Responsibilities: Ensure daily booking of sales invoices in warehouse management software like Unicommerce and integration with Tally. Ensure timely recording of sales across various eCommerce platforms in Tally, maintaining platform-wise accuracy. Ensure accurate and periodic sales booking closures in coordination with the GST return cycle (GSTR-1, 3B, 9). Handle and ensure compliance related to GST, e-Invoicing, and reconciliation between books and GST portal. Create and maintain branch transfer entries and gate pass challans accurately in Tally. Assist in establishing and monitoring internal financial controls related to sales and warehouse accounting. Lead and guide a small team of junior accountants to ensure smooth operations and timely completion of tasks. Regularly prepare and share sales reconciliation reports and unresolved issues with senior management. Coordinate with the warehouse, operations, and IT team to streamline invoicing and platform-wise order reconciliations. Support statutory audit and internal audit processes with timely and accurate information related to sales data. Ensure timely completion of purchase entries in accordance with GRN, keep track of stock in transit, and on a sample basis, pick any invoice to check whether the GRN is done as per all required supportings for correctness of booking. Candidate Profile: Education: B.Com / M.Com / CA Inter (Preferred) Experience: 4-5 years of experience in eCommerce sales accounting (B2B & B2C) Skills Required: Sound knowledge of Tally ERP, Unicommerce, and other warehouse/inventory management tools Good understanding of GST laws and e-invoicing norms Strong reconciliation and reporting skills Team leadership and coordination ability Intermediate to advanced Excel skills Detail-oriented and ability to work with tight deadlines Effective communication skills with cross-functional teams

Job Description Job Title: Manager / Assistant Manager Indirect Taxation Department: Finance & Accounts Location: Kolkata Experience: 5+ years (minimum 4 years in GST-related work) Reporting To: General Manager – Finance Qualification: CA preferred (Inter-qualified candidates with relevant experience may also apply) Role Overview: We are looking for a highly skilled and motivated professional for the role of Manager/Assistant Manager – Indirect Taxation, responsible for overseeing end-to-end GST compliance, audits, reconciliations, and internal controls for a multi-state, multi-GST registration environment. Candidates with experience in eCommerce (B2B & B2C) businesses and hands-on exposure to real-time tax issues are preferred. Key Responsibilities: • a. GST Compliance & Filings • Liaise with GST consultants for timely preparation and filing of GSTR-1, GSTR-3B, GSTR-9/9C, and other applicable returns. • Collect and review data from various departments and ensure accurate and timely submission across multiple GST registrations. • b. Reconciliation & Reporting • Perform monthly reconciliation of GSTR-1 vs books vs e-Invoice portal and GSTR-2B vs books vs GST portal. • Analyze and reconcile input tax credit (ITC), ensuring accurate claiming and timely rectification of mismatches. • Prepare and maintain tax schedules and MIS reports for internal and statutory audits. • c. Vendor and Departmental Coordination • Coordinate with vendors to resolve GST discrepancies in invoices, input credits, and portal data mismatches. • Handle GST departmental audits, queries, assessments, and ensure timely submission of required documents. • d. Internal Controls & Process Improvements • Review and strengthen internal controls related to GST data flows and accounting. • Identify gaps, recommend improvements, and work with internal teams to automate tax processes where feasible. • e. E-Invoicing & E-Way Bill Management • Ensure compliance with e-invoicing regulations including timely generation and validation through ERP systems. • Monitor E-way bill issuance and ensure alignment with invoicing and dispatch documentation. • f. Cross-Functional Collaboration • Work closely with supply chain, operations, accounts payable/receivable, and IT teams to resolve tax-related issues and ensure compliance across departments. Candidate Profile: Education: Chartered Accountant (CA) preferred CA Inter/M.Com/B.Com with strong relevant experience may also be considered. Experience: 5+ years of relevant experience in GST compliance, audits, reconciliations, and departmental dealings Exposure to eCommerce, B2B & B2C operations, and multi-state GST environment is a strong advantage Working knowledge of ERP systems (e.g., SAP & Tally, GST Reconciliation Third Party Tools ) Skills Required: • In-depth knowledge of GST law and procedures • Strong command over MS Excel and data handling tools • Excellent communication, coordination, and problem-solving skills • Ability to manage multiple deadlines and stakeholder expectations What We Offer: • Opportunity to lead and own GST processes in a growing, professionally driven organization • Exposure to a wide spectrum of real-time taxation scenarios in a tech-driven, multi- business environment • Dynamic work culture and scope for professional growth

Job Title: Warehouse Outbound Executive Location: Kolkata, West Bengal Department: Supply Chain Reports To: Warehouse Manager Job Summary: We are seeking a highly motivated and experienced Warehouse Outbound Executive to manage and streamline warehouse logistics, focusing on efficient receipt (inbound) and dispatch (outbound) of goods. The ideal candidate will ensure accurate inventory control, timely shipments, vendor coordination, and team supervision to meet operational SLAs and drive customer satisfaction. Key Responsibilities: Inbound Operations: Oversee receiving, inspection, and put-away of goods. Verify incoming shipments with purchase orders and coordinate with procurement for discrepancies. Ensure accurate and timely GRN (Goods Receipt Note) entry in WMS/ERP systems. Coordinate with transporters and suppliers for smooth delivery schedules. Monitor unloading efficiency and manage dock operations. Outbound Operations: Supervise picking, packing, staging, and dispatch of customer orders. Ensure timely and accurate shipment planning as per delivery timelines. Liaise with courier partners and transporters to ensure proper documentation and tracking. Maintain optimal load planning and vehicle utilization. Inventory & Compliance: Conduct cycle counts and reconciliation to maintain stock accuracy. Ensure adherence to SOPs and safety protocols across operations. Handle documentation and reporting for audits and compliance (GST, E-way bills, etc.). Team & Performance Management: Lead a team of warehouse staff and ensure productivity targets are met. Train and mentor new joiners and ground staff. Monitor KPIs such as TAT, order accuracy, shrinkage, and damage rates. Requirements: Education: Graduate (preferably in Logistics, Supply Chain, or related field); Experience: 35 years in warehouse/logistics operations with hands-on experience in inbound/outbound processes. Skills: Strong knowledge of warehouse management systems (WMS) and ERP software. Familiarity with transport management and documentation. Leadership and people management skills. Problem-solving and decision-making ability under pressure. Good communication and coordination skills. Preferred Qualifications: Experience in e-commerce, FMCG, retail, or 3PL operations. Exposure to lean warehousing, Kaizen, or Six Sigma methodologies. Working knowledge of Excel and data analysis.

Job Description: Senior Executive- Performance Marketing Position: Senior Executive- Performance Marketing Location: Kolkata Experience: 3-5 years Reports to: Manager - Marketing Job Summary: We are looking for an experienced Senior Executive Performance Marketing to drive high-impact paid marketing campaigns and optimize customer acquisition strategies for our D2C brand. The ideal candidate has a proven track record of handling large-scale ad budgets (1 Cr+ monthly), executing ROI-driven performance marketing strategies, and scaling revenue growth across multiple digital platforms. Key Responsibilities: Paid Media Strategy & Execution: Plan, execute, and optimize high-budget performance marketing campaigns (Google Ads, Meta Ads, YouTube, Programmatic, and other paid channels – for sales and conversion campaign). Continuously monitor and optimize campaigns to improve ROAS, CAC, and LTV. Develop audience segmentation and retargeting strategies to enhance conversion rates. Scale paid campaigns while maintaining profitability and brand positioning. Budgeting & Performance Tracking: Manage and allocate a 1 Cr+ monthly ad budget efficiently across platforms to maximize returns. Monitor key metrics and provide weekly and monthly performance reports. Adjust campaign strategies based on real-time data insights and market trends. Data Analysis & Optimization: Leverage Google Analytics, Meta Business Manager, and other tracking tools to analyse customer behaviour and campaign performance. Implement A/B testing strategies for ad creative, landing pages, and audience targeting. Identify bottlenecks in the conversion funnel and optimize customer journeys. Creative & Ad Optimization: Work closely with the creative team to develop high-performing ad copies, videos, and landing pages. Test different creative, messaging, and ad formats to improve engagement and conversion rates. Stay updated on the latest trends in ad creative, competitor strategies, and platform updates. Required Qualifications & Skills: Education & Experience: Bachelor’s/Master’s degree in Marketing, Business, or a related field. 3-5 years of experience in Performance Marketing, preferably in a D2C or E-commerce environment. Proven experience managing 1 Cr+ monthly ad budgets across multiple channels for sales objective. Key Skills: Expertise in Google Ads, Meta Ads, YouTube Ads, and Programmatic Advertising. Strong analytical skills with proficiency in Google Analytics Hands-on experience with Excel, Google Sheets Experience in performance-driven creative testing and conversion rate optimization (CRO). Strong problem-solving abilities with a growth mind set. Excellent stakeholder management and communication skills.

Job Title: Accounts Executive AR/AP Reconciliation Experience Required: 3–4 years Preferred Industry: E-commerce (added advantage) Location: [Insert Location] Reporting To: [Insert Reporting Manager Title] Key Responsibilities Accounts Receivable (AR) Reconciliation: Perform periodic reconciliation of customer accounts, ensuring all receipts are correctly matched against invoices. Reconcile receivables from payment gateways (Razorpay, Paytm, CC Avenue, etc.) and logistic partners for COD sales collection, identify discrepancies, and coordinate with relevant stakeholders to resolve them. Monitor outstanding receivables, follow up on pending collections, and ensure timely resolution of mismatches. Accounts Payable (AP) Reconciliation & Payment Scheduling: Obtain periodic vendor ledgers and statements, reconcile balances, and highlight differences for timely closure. Process vendor invoices and payments, ensuring proper approvals, documentation, and compliance with company policies. Prepare and maintain timely payment schedules for all vendors to ensure smooth cash flow and avoid delays. Track debit/credit notes from vendors and customers, ensuring proper accounting and timely closure in books. Debit/Credit Notes Management: Validate reasons for issuance of debit/credit notes (short supply, defective goods, pricing differences, etc.). Ensure accurate accounting treatment of debit/credit notes in AR and AP ledgers. Liaise with business and operations teams to verify claims and assign accountability. GST & Compliance Coordination: Coordinate with internal departments for reconciliation of GST input/output with accounting entries. Ensure compliance with statutory requirements for invoices, debit/credit notes, and GST reporting. Assist in GST reconciliations with vendors/customers in case of mismatches. Cross-functional Coordination: Work closely with Sales, Supply Chain, Finance, and Customer Service teams to resolve open reconciliation issues. Act as the point of contact for vendors/customers for reconciliation queries and dispute resolution. System & Reporting: Maintain accurate records of all reconciliations performed and issues resolved. Prepare periodic reports on open AR/AP items, ageing analysis, and reconciliation status. Use Tally software extensively for day-to-day accounting; SAP working knowledge is preferable. Key Skills & Competencies Strong knowledge of Accounts Receivable and Accounts Payable processes, including reconciliation. Hands-on experience with Tally ERP; exposure to SAP will be an advantage. Experience in payment gateway reconciliation and understanding of e-commerce financial processes preferred. Good understanding of debit/credit note accounting in AR/AP. Ability to prepare and manage vendor payment schedules . Working knowledge of GST rules and reconciliation. Strong analytical and problem-solving skills with attention to detail. Ability to coordinate with multiple departments and external stakeholders. Proficiency in MS Excel for reconciliation and reporting. Qualifications Graduate in Commerce (B.Com) / Postgraduate (M.Com, MBA – Finance) preferred. 3–4 years of relevant experience in AR/AP reconciliation and accounting operations. Prior experience in E-commerce or FMCG/Retail industry will be an added advantage. Why Join Us? Opportunity to work in a fast-growing e-commerce business with strong learning exposure. Hands-on involvement in critical finance processes and cross-functional coordination. Growth-oriented environment with scope for career advancement.

About the Role We are seeking a dynamic and detail-oriented Chartered Accountant with 5+ years of experience to oversee the financial health and compliance of Dot & Key. The ideal candidate will be responsible for managing end-to-end finance operations, statutory compliance, financial planning, and strategic decision-making support for business growth. Key Responsibilities Financial Planning & Analysis (FP&A): Prepare and analyze monthly, quarterly, and annual financial statements and MIS reports. Budgeting, forecasting, and variance analysis to support management decisions. Accounting & Reporting: Supervise day-to-day accounting and ensure books of accounts are accurate and up to date. Ensure timely closing of accounts as per Indian Accounting Standards (Ind AS). Handle consolidation of accounts for group entities if required. Compliance & Audit: Manage statutory audits, internal audits, and tax audits. Ensure compliance with Direct Tax, GST, FEMA, and other regulatory requirements. Liaise with external auditors, consultants, and regulators. Taxation: Oversee income tax, GST returns, and assessments. Optimize tax planning strategies while ensuring full compliance. Treasury & Cash Flow Management: Monitor working capital, cash flow forecasting, and fund management. Coordinate with banks for credit facilities, forex, and treasury operations. Process & Controls: Implement internal controls and SOPs across finance and accounting processes. Ensure adherence to corporate governance standards. Business Partnering: Support senior management in strategic decision-making with financial insights. Evaluate financial feasibility of new projects, expansions, or investments. Desired Candidate Profile Qualified Chartered Accountant (CA) with 58 years of post-qualification experience . Strong background in accounting, taxation, audit, and compliance. Experience in FMCG, manufacturing, or D2C/e-commerce industry preferred. Hands-on knowledge of ERP systems (SAP/Oracle/Tally or similar). Excellent analytical, communication, and leadership skills. Ability to manage multiple priorities in a fast-paced environment.

Inventory Management: Ensure accurate inventory levels through regular audits and cycle counts. Implement inventory control procedures to minimize loss and maximize accuracy. Coordinate with procurement and sales teams to forecast inventory needs. Planning of stock allocation as per region-wise split shared by all channels. Planning of stock transfer and end to end tracking till GRN. Prevention of OOS- Proactive monitoring of stock qty at middle mile and last mile and accordingly share plan to procurement for further stock flow. Coordination with procurement regarding stock planning for all channels and planning of further distribution. Operational Oversight: Oversee daily warehouse operations to ensure smooth and efficient workflows. Develop and implement operational policies and procedures. Monitor key performance indicators (KPIs) and implement strategies for improvement. TAT of Order processing - Monitoring of TAT of orders processed at the warehouse Order Fulfillment: Oversee the order picking, packing, and shipping processes to ensure timely and accurate deliveries. Optimize order fulfillment processes to improve efficiency and customer satisfaction.

Job Title: Production Planning & Control Executive / Officer Third Party FMCG Department: Supply Chain / Operations / Production Reports To: PPC Head Location: Satara, Pune Employment Type: Full-time Job Summary: The PPC Executive for Third-Party FMCG Manufacturing is responsible for end-to-end production planning, coordination, and control between the brand owner and third-party manufacturers. This role ensures production aligns with market demand, inventory targets, and timely delivery while managing vendor capacities, material flow, and production schedules efficiently. Key Responsibilities: 1. Production Planning & Scheduling: • Develop production plans based on sales forecasts, demand planning, and market requirements. • Prepare monthly, weekly, and daily production schedules in coordination with third-party manufacturers. • Monitor production status and ensure adherence to agreed timelines and output. 2. Vendor Coordination (Third-Party Management): • Act as a bridge between internal teams (procurement, PPC, demand planning, quality, logistics) and third-party units. • Share production plans and forecasts with third-party partners. • Track and follow up on production progress, highlighting and resolving bottlenecks. 3. Material Planning & Availability: • Ensure timely dispatch and availability of raw and packaging materials at third-party locations. • Coordinate with procurement and logistics teams to manage inbound material flow. • Monitor consumption vs plan and reduce material wastage or shortages. 4. Inventory Control: • Maintain optimum inventory of RM/PM and finished goods at third-party locations. • Ensure adherence to FIFO and FEFO systems. • Monitor and minimize aging inventory, stock-outs, and excess holding. 5. Quality & Compliance Coordination: • Coordinate with Quality Assurance to ensure production meets company quality standards. • Ensure documentation and compliance with regulatory requirements (FSSAI, ISO, etc.). 6. Data Reporting & MIS: • Prepare and share production MIS, daily reports, and dashboards with stakeholders. • Analyse production data to identify trends, deviations, and improvement areas. • Maintain ERP or planning system records for production, materials, and inventory. 7. Cost & Efficiency Monitoring: • Identify and highlight inefficiencies, delays, or overconsumption at third-party sites. • Work with vendors to improve output, reduce losses, and enhance planning accuracy. Qualifications & Skills: • Bachelors Degree in Chemical, Food, Production, or related field. 25 years of experience in production planning/control, preferably in FMCG and third-party manufacturing setups. • Proficiency in ERP systems (SAP, Oracle, or similar). • Good understanding of FMCG production processes, material planning, and contract manufacturing models. • Strong communication, follow-up, and coordination skills. Preferred Experience: • Exposure to working with co-packers / contract manufacturers. • Familiarity with fast-moving product lines (e.g., food, personal care, home care). • Knowledge of regulatory and quality norms in FMCG. Key Performance Indicators (KPIs): • Schedule adherence (%) • On-time production vs plan • Inventory accuracy and turnover • Downtime and delay reports • Production efficiency at third-party units • Waste and overconsumption control

Position: Executive / Senior Executive Packaging Location: Head Office, Kolkata Education: Full-time PGDP in Packaging from IIP Experience: 34 years (Preferred: Skincare / Personal Care / FMCG industry) About the Role We are looking for an enthusiastic and detail-oriented Packaging Executive to support our packaging team at Dot & Key. The role involves day-to-day coordination, development, and execution of packaging activities to ensure high-quality, innovative, and brand-consistent packaging across product categories. Key Responsibilities 1. Packaging Development & Coordination Assist in developing and executing primary and secondary packaging solutions as per product briefs. Support in evaluating rigid (bottles, jars, caps) and flexible (tubes, sachets, cartons) packaging formats. Coordinate with vendors for samples, trials, and approvals. 2. Artwork & Design Management Work with internal design teams and external agencies to release packaging artworks. Oversee proofreading, colour shade approvals, and artwork release for production. 3. Quality & Testing Support Assist in conducting basic compatibility checks and packaging trials. Ensure packaging meets quality standards and functional requirements during production. 4. Documentation & Process Management Prepare and maintain packaging-related documents, specifications, and artwork trackers. Support in creating and updating Key Line Drawings (KLDs) and packaging instructions. 5. Cross-Functional Collaboration Work closely with procurement, manufacturing, R&D, and marketing teams for smooth project execution. Provide timely updates on project status and artwork/packaging approvals. Preferred Skills & Competencies Good understanding of packaging materials and development processes. Knowledge of artwork release cycle and vendor coordination. Strong organizational skills with attention to detail. Ability to multitask and work collaboratively in a fast-paced environment. Good communication and follow-up skills.

Role Overview: We are seeking a highly skilled and proactive IT Operations Manager to oversee our companys IT infrastructure, systems, and daily operations. This role involves ensuring smooth functioning of IT services, managing IT support, maintaining security standards, and optimizing systems to support business growth. The IT Operations Manager will collaborate across departments to align IT strategies with business needs and lead a team of IT professionals/vendors. Key Responsibilities: 1. IT Infrastructure & Systems Management Oversee the performance, availability, and security of all IT systems (networks, servers, cloud, and applications). Manage system upgrades, backups, disaster recovery, and business continuity planning. Ensure high uptime and minimal disruption of IT services. 2. IT Operations & Support Lead IT helpdesk operations to resolve user issues promptly. Monitor system performance and troubleshoot network/server/software issues. Maintain inventory of could and on-prem infra, hardware, software, and licenses. 3. Security & Compliance Implement IT policies, data protection, and cybersecurity measures. Conduct regular security audits, patch management, and risk assessments. Ensure compliance with data protection regulations (IT Act, ISO standards, DPDP, etc.). 4. Vendor & Stakeholder Management Manage relationships with IT vendors, service providers, and consultants. Negotiate contracts and ensure SLAs are met. Collaborate with business teams to understand IT requirements and deliver solutions. 5. Leadership & Strategy Lead and mentor IT operations staff. Define KPIs and monitor IT performance metrics. Develop and implement IT operational strategies aligned with company goals. Required Skills: a. 8+ years of IT operations experience, with at least 3 years in a managerial role. b. Strong knowledge of IT infrastructure (networking, cloud platforms, servers, databases). c. Hands-on experience with ERP, CRM, and enterprise applications. d. Knowledge of cybersecurity frameworks and compliance standards. e. Excellent problem-solving, project management, and leadership skills. f. Experience in FMCG/Retail/E-commerce domain. g. Familiarity with Shopify, CRM, ERP integrations, and SaaS environments. h. ITIL, PMP, or CISSP farmwork knowledge is preferred. Qualification and Industry: a. Bachelor’s degree in Computer Science, Information Technology, or a related field is required. b. A Master’s degree or equivalent experience in software engineering, web technologies, or e-commerce is a plus. c. FMCG/Retail/eCommerce Industry background is required.