Key Responsibilities: 1. Engage new clients through calls and emails, providing tailored publishing solutions and accurate information to effectively onboard them 2. Cultivate and maintain strong relationships with both current and potential clients to ensure ongoing satisfaction and loyalty 3. Understand client requirements and offer personalized publishing packages that align with their goals 4. Partner with sales and leadership teams to expand and strengthen the client base 5. Keep a well-organized and up-to-date database (CRM/Excel) of prospects and clients 6. Track potential clients and ensure timely follow-ups to drive sales progression 7. Follow and continuously improve standard operating procedures (SOPs) to ensure consistent and efficient client management 8. Collaborate with project managers to ensure the timely delivery and satisfaction of clients on expedited projects Preferred candidate profile 1. Must be a Graduate 2. Can join immediately
Engage and onboard clients via calls/emails, build strong relationships, understand requirements, offer tailored publishing packages, manage CRM data, track leads, ensure timely follow-ups, and collaborate with teams for smooth project delivery. Sales incentives Performance bonus Referral bonus