5510 Customer Retention Jobs - Page 18

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

Selected intern's day-to-day responsibilities include: 1. Owning overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction 2. Establishing a trusted and strategic advisor relationship to help drive the continued value of our products and services 3. Maintaining and developing customer success strategies and best practices, as well as customer support content 4. Communicating effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learning 5. Maintaining existing customer succ...

Handle inbound and outbound calls related to loans and subsidies Address customer inquiries regarding loan products, application processes, status updates Guide customers through the application process, including filling out forms and explaining required documentation. Assist customers in understanding eligibility criteria, interest rates, and loan terms. Escalate complex issues to higher authorities or specialized departments when necessary. Accurately input customer information into the CRM system Maintain detailed records of customer interactions, comments, and complaints. Provide clear, concise, and accurate information to customers. Keep customers informed about the status of their app...

Develop and implement effective airline loyalty management strategies to enhance customer engagement. Conduct market research and analyze industry trends to identify growth opportunities. Required Candidate profile Proven experience in the employment firm or recruitment services industry, preferably in airline loyalty management. Strong understanding of customer relationship management principles.

- Working on counseling and customer handling. - Working on retaining & up-selling. - Working on day to day calls to schedule the classes. - Calling interested students and pitching them about the products. - Providing in-depth information to prospective learners includes counseling through email, phone, chat, and social media, etc. - Resolving candidate queries relating to the course. - Identifying references through the existing learner's database to increase the sales pipeline.

Job Description: Assistant Manager - Marketing Location: Mumbai Key Responsibilities: - Develop and execute Retention and Nurturing strategies and initiatives - Working with various stakeholders across multiple teams (including product, tech, marketing, etc) and managing multichannel marketing campaigns - Monitoring performance of each channel-Notification, Email & SMS, and customer cohorts and taking surgical actions - Performing analysis like sales funnel analysis, content effectiveness measurement, etc. to improve the effectiveness of CRM channels - Develop insights and identify opportunities to drive revenue growth - Develop and implement new strategies to drive objectives like lead nurt...

Request you to please share resume-anjali.dhantoliya@indiamart.com Roles and Responsibilities- Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 2-3 face-to-face client meetings daily to drive engagement and retention.

Immediate Joiners Only Job Description: We are looking for a detail-oriented and proactive Customer Success Executive to manage client accounts and ensure their satisfaction with our products and services. The ideal candidate will be responsible for maintaining strong relationships with clients, facilitating subscription renewals, and ensuring timely sharing of invoices while monitoring payments to ensure everything is up to date. The Customer Success Executive will play a key role in customer retention and overall satisfaction. Key Responsibilities: Serve as the primary point of contact for client accounts, maintaining strong and long-lasting relationships. Monitor client account performanc...

Request you to please share resume-anjali.dhantoliya@indiamart.com Roles and Responsibilities- Lead and manage a 3-tier team of 20+ Executives, Team Leaders, and Business Managers. Plan, forecast, and achieve fortnightly/monthly client retention and revenue targets. Build strong, professional relationships with clients and ensure prompt issue resolution. Hire, train, and retain team members with tailored development plans and ongoing skill enhancement. Provide consultative support to clients, offering tailored digital marketing solutions. Conduct 2-3 face-to-face client meetings daily to drive engagement and retention.

Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 2, 3 in-per...

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

Engineering Manager Company Chat360 About Us Chat360 is a technology startup, backed by a $150M group, that offers a Generative AI-powered customer engagement platform for enterprises across geographies We work with 250+ Global Brand Leaders to consultatively leverage the latest AI technology to help generate more leads, enhance customer retention, and automate customer support and marketing initiatives through platforms like WhatsApp, Facebook, Google, etc We have successfully processed over 100 million chats and positively impacted 10+ industries The founding team consists of alumni from the London Business School and IIT The journey will be challenging and exciting, with plenty of opportu...

Develop and implement effective airline loyalty management strategies to enhance customer engagement. Conduct market research and analyze industry trends to identify growth opportunities. Collaborate with cross-functional teams to design Required Candidate profile Proven experience in managing complex projects related to airline loyalty management or a similar field. Strong understanding of customer relationship management principles and marketing automation

Job Requirements Job Description: Job Title: CRM Manager - Customer Loyalty Job Category: Watches & Wearables - Marketing Department: Marketing - E-commerce Location: Bengaluru, Karnataka, India Titan, a leading brand in the watches and wearables industry, is seeking a highly motivated and experienced CRM Manager to join our team. As the CRM Manager, you will be responsible for developing and implementing strategies to enhance customer loyalty and retention. This is a key role within our Marketing and E-commerce department, and you will have the opportunity to work with a dynamic and talented team. Key Responsibilities: - Develop and implement CRM strategies to increase customer loyalty and ...

Process :- Telecaller, Inbound, Outbound Calling Qualification :- HSC or Any graduate / Under graduate Work From Office Shift Time: 9.00 AM To 6.00 PM Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,000 in-hand to 15,000 in hand + incentives. Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp/mail Contact:- HR Shubham:- 9158966430 mail id:-Shubham.suryawanshi@credicus.co

Hiring for customer support, Technical support executive for voice/ chat/email for international BPO. only Work from office. salary: 27 K to 45K CTC Qualification: UG/PG/Fresher shift: Rotational Location: Jaipur/Lucknow/Noida

As a Branch Manager, your role involves overseeing the operations and growth of the branch to ensure the defined performance targets are achieved. Your key responsibilities include: - Branch Process Management: - Execute the defined strategy to achieve branch performance targets. - Create a demand funnel and meet sales forecasts by maintaining strong client relationships. - Manage branch growth and profitability by staying competitive and adjusting sales strategies. - Expand and retain the customer base for affordable home loans through strong client/channel partner relationships. - Develop direct and indirect sourcing channels for a defined source mix. - Capitalize on business opportunities...

Role Overview: As a Relationship Manager in Corporate and Investment Banking at DBS, your main responsibility will be to manage and sustain a portfolio of Corporate customers by building long-term relationships based on efficient and reliable support for their business. You will collaborate with product groups and colleagues both in India and overseas to enhance the Local and MNC client base and increase wallet share from new and existing customers. Your role will also involve risk assessment of facility clients through continuous monitoring and collaboration with various departments to ensure seamless delivery to clients. Key Responsibilities: - Manage relationships with a portfolio of corp...

Key Responsibilities Sales and service objectives Maximize sales performance to achieve given revenue targets of the branch and zone through liability products [Current /Savings /Term deposits], wealth management products and asset related products (secured, unsecured) Ensure effective Relationship Management by monitoring the movement of the top customers of the branch, devise and implement a customer acquisition and retention programme. Improve product per customer holding. Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions. Provide support for new product launches, and champion new sales initi...