3980 Customer Retention Jobs - Page 15

You will be responsible for aggressively driving the sales numbers and achieving the business targets for Retail loan products through cross-selling, while also enhancing and upgrading client relationships. Your main focus will be on retaining and expanding the company's customer base for retail loan products to ensure repeat business and referrals. Maximizing sales through a strong network and relationships, you will develop and maintain strong liaisons with clients to encourage repeat business and referrals. You will be required to ensure that files are processed from the login stage to disbursement, liaising with internal departments such as Operations and Credit for completion. Your role...

As a Key Account Manager, you will play a crucial role in understanding and anticipating evolving customer needs to develop internal strategies. Your responsibilities will include designing impactful solutions tailored to customer challenges, offering proactive business insights to strengthen the customer's market position, and driving revenue expansion while maintaining margins through account mining and opportunity creation. You will be responsible for overseeing execution, tracking project health, and ensuring seamless delivery in coordination with operations. Building and maintaining trust across all customer levels, from operational stakeholders to the C-suite, will be a key aspect of y...

You have an urgent requirement for a Key Account Manager with 12-15 years of experience in the US Market focusing on K12 education technology. The position is based in Mumbai or Chennai. As a Key Account Manager, your core responsibilities will include anticipating evolving customer needs and translating insights into internal strategies. You will design impactful solutions tailored to customer challenges and offer proactive business insights to strengthen the customer's market position. Driving revenue expansion and maintaining margins through account mining and opportunity creation will be crucial. You will oversee execution, track project health, and ensure seamless delivery in coordinati...

Position:- Inbound And Outbound Voice Process Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary :- 12,200 k in hand + Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- Dhanshree: 97657994...

The Assistant Relationship Manager-HL in Rural Banking is responsible for delivering high-quality client service, customer retention, enhancing product sales, and acquiring new clients. Your key role will involve identifying new markets, attracting customers, generating leads through various activities like canopy events, leaflet distribution, and cold calling. You will also be required to service leads provided by sales channels, manage client relationships effectively to achieve product sales and client growth targets. As an Assistant Relationship Manager-HL, you will need to meet individual performance targets for income generation, product sales, and new client growth. Your responsibilit...

Position:- Telecalling Outbound Voice Process Location:- Viman Nagar Pune- 411014 Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 To 16,000 in-hand plus incentives. Linguistics candidate salary - Upto 18k +Incentives Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Shital :- 9822963480

We have an urgent requirement for Key Account Manager Total years of Experience - 12-15 years Market understanding - US Market (With K12) Domain - Ed -Tech Location - Mumbai / Chennai Core Responsibilities: Customer Insight & Foresight Anticipate evolving customer needs and translate insights into internal strategies. Solution Ownership Design impactful, cross-functional solutions tailored to customer challenges. Strategic Influence Offer proactive business insights that strengthen the customers market position. Account Growth & Profitability Drive revenue expansion and maintain margins through account mining and opportunity creation. Delivery Governance Oversee execution, track project heal...

Key Responsibilities: Lead Generation & Conversion - Identify leads, give demos, and close deals. Onboarding - Guide new users through our features and ensure smooth setup. Customer Engagement - Stay in touch with customers, understand their problem, and build long term relationships. Retention & Growth - Work on renewals and upsell to existing customers. Feedback - Share customer feedback with Product & Engineering to shape the product roadmap. Qualifications: Bachelors degree (preferably in Business, Communications, or related fields). 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services. Flu...

About the company Zylu is a fast-scaling SaaS platform helping salons grow smarter through digital tools for booking, marketing, and business operations. We serve salon partners across India and the Middle East, and we're looking for a proactive Customer Success Executive to help drive retention, satisfaction, and growth. What will you do • Own onboarding, activation, and long-term success of salon partners • Train new users on how to use the platform via calls, Zoom, and screen sharing • Track adoption, usage metrics, and take proactive steps to prevent churn • Build relationships with salon owners to identify upsell or referral opportunities • Resolve queries by collaborating with product,...

Meet the Team As part of the Premium Services Team you are at the center of driving customer outcomes for Cisco's multi-architecture portfolio. Exciting opportunity to work on large transformational deals and Services EAs Your Impact Subject matter expert on Technology & cross-Architecture solutions/Services. Understand customers technology landscape (Applications / Infra / Architecture) well & are able to play an advisory role to account teams & customers. You Build Influential Relationships: Working with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships. You ha...

Contact Person- Priya Singh - 9971166934 || priyasingh@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5 LPA to 4 LPA + Incentives + GMC About Policybazaar Policybazaar Policy bazaar insurance aggregator that allows customers to compare, buy, and manage insurance policies from top insurers across the country. We are on a mission to simplify insurance for millions of customers by providing them with transparent, unbiased, and easy-to-understand information. Required Skills: Strong communication skills in Hindi and English. Ability to handle high call volumes and work under pressure. Interview Process: First Round: Telephonic Final Round: In-office interview (Gurugram) Why Join Us?...

Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 20,000/- In hand Required Candidate profile HSC is mandate Job location- Airoli, Navi Mumbai, Maharashtra- 400708 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priyanka:- 7875990932

Job Responsibilities: Onboarding the Hotels, setting up the CRS, POS, channel Manager & booking engine. Maintained good relationships with clients and provided service of high standard and quality. Excellent knowledge and understanding of all OTAs extranets. Working as a revenue manager to increase the revenue of the hotel. Hotel listing on multiple channels/OTAs. Strategic Promotions & Marketing. Reliable connection & expert connectivity managers for booking to answer any question regarding OTA. Respond phones calls/email, respond to tickets and provide excellent customer service in a timely and efficient manner. Take full responsibility for managing a growing customer portfolio. Understand...

Outbound Calls Feedback and Reviews Follow-ups Customer Assistance Customer Relationship Management Quality Assurance Product Knowledge Team Collaboration 2-5 years of exp Strong communication and interpersonal skills 6 days working Required Candidate profile Familiarity with CRM tools and proficiency in using digital communication platforms. Familiar to Amazon ecosystem. A customer-first attitude with a problem-solving mindset Pref: B.Tech 6 days working

description Citytech is looking for a customer-focused Inside Sales Executive IT Solutions to nurture and expand relationships with existing clients. This role focuses on upselling, cross-selling, and maintaining long-term customer engagement to maximize revenue opportunities. If you have strong relationship-building skills and a strategic approach to client retention, this position is for you! Key Responsibilities Maintain and strengthen relationships with existing customers, ensuring continued satisfaction. Identify upselling and cross-selling opportunities to maximize value for clients. Conduct regular check-ins and follow-ups with customers to assess needs and introduce new offerings. Tr...

Overview: Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor s Best Places to Work . At Blue Yonder we are customer-focused, results driven and have a relentless spirit for learning. We are during transforming our service offering from a on-premise model to a SaaS model. We are looking to grow our team of Technical Account Advisors. The Technical Account Advisor is responsible for establishing relationships with key IT and business stakeholders, ensuring both execution against the SaaS engagement and appropriate focus on longer-term customer objectives and value. They maintain ownership of the customers BY SaaS solution environment and ensure timely...

The successful applicant will possess strong critical thinking and decision-making skills. Your work will play a major role in maximizing revenue and mitigating credit risk. The ideal candidate will be excited to collaborate with our finance, operations, and sales departments to manage an effective credit control system and resolve collection issues. You should have experience of interacting and working with customers to ensure their needs are met and their credit fits in with the current risk portfolio. How you will make a difference: Manage portfolio of accounts assigned Manage outstanding debt for assigned client base through collections best practice. Follow up on overdue invoices workin...

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary Upto 22,000 in hand Plus incentives. Required Candidate profile Qualification:- Any Graduate Location:- Kasarwadawali, Thane How To Apply..? To schedule your interview Call, Whatsapp /mail HR Rohan - 7796426964 Perks and benefits Good Salary with unlimited Incentives

About Info Edge InfoEdge's mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to e...

PLEASE READ COMPLETELY & THEN CALL / APPLY Openings for customer service ( blended process ) Qualification: UG or above Experience: Freshers who are an excellent or good communicators can also apply Salary: 17K to 22K Incentives: Performance based Shift: 24/7 ( rotational including night shifts ) Week off: Two rotational Location: Kolkata Cab: One end in odd hours "IMMEDIATE JOINERS ONLY" ( Share your CV on impleojobs@gmail.com / 8920732836 / 8766338003 ) Job responsibilities: * Handling inbound calls, chats & emails. * Solving queries of US or UK customers as per process hired for. * Being polite & friendly with the customers. * Problem solver. * Handling team in the absence of team manager...

About The Role Major Deliverables: Generate leads & business from assigned dealership as well as the open market Maintain a healthy relationship with Dealers for sales objective. Ensuring Post Disbursal Documents (PDD) updation RC, First EMI & Non starter collection & its updation to maintain the portfolio Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc Ensure enhanced sourcing & business at the dealer counter(s) being managed Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team Understanding of customers need and proper guidance / explanation of the ...

International / Domestic Process Job Role - Intermediator Job Location - Jaipur 5 days working 2 rotational week off Rotational shift 24*7 Work From Office Immediate joiner SHARE YOUR CV OR WHATSAPP ME ON HR NAMRATA 91054 36757 Required Candidate profile Required candidates with good communication Graduate and UG both can apply. Freshers and experienced both can apply. Rotational shifts and night shift . Perks and benefits INCENTIVE BONUS PAID LEAVES

Role & responsibilities Handle US based customers. Handle Inbound calls. Provide satisfactory resolution. Maintain KP[I's Preferred candidate profile 2 years experience in customer service. Excellent communication. Immediate joiner If Interested share your cv on Hema.chamoli@techmahindra.com or whtsapp your cv on 9259203144.

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...