2431 Customer Retention Jobs - Page 17

Were looking for a Cluster Servicing Manager, you will be responsible for overseeing and nurturing a team of 50-60 direct and indirect members, while also taking ownership of revenue generation from a substantial customer base. Your primary focus will be on fostering a best-in-class client servicing environment, driving revenue growth, and ensuring the team operates at optimal efficiency. Client Experience: Lead the servicing cluster to deliver outstanding client experiences, ensuring every touchpoint reinforces trust and satisfaction. Revenue Ownership: Own the cluster's P&L by identifying revenue growth opportunities and driving strategic upselling initiatives. Team Development: Build, mentor, and empower high-performing teams in a culture of continuous growth, collaboration, and excellence. Client Insight & Feedback: Conduct meaningful client interactions to extract actionable insights on services and products, and channel this feedback to internal teams for improvement. Innovative Solutions: Leverage data-driven insights to design and implement innovative, scalable servicing models that boost operational efficiency and elevate customer satisfaction. Key Skills: Client Engagement & Tele-Sales Expertise: Skilled in handling clients with a consultative approach and applying effective tele sales techniques to drive business outcomes. Analytical Thinking & Problem Solving: Quick thinker with strong problem-solving abilities to address challenges efficiently. Effective Communication: Excellent verbal communication paired with active listening to ensure clear understanding and impactful interactions. Strategic Vision: Forward-thinking with the ability to anticipate customer needs and identify new business opportunities. Team Leadership & Interpersonal Skills: Proven ability to lead, motivate, and collaborate with teams while fostering a positive and productive work environment. Data Analysis & Reporting: Competent in interpreting data and managing reports to support strategic decisions and performance tracking.

•Provide superior Customer Experience on Chat •Maintaining professional attitude toward customers at all times. •Deliver excellent results measured by customer satisfaction, efficiency and quality. Required Candidate profile •Good Communication required . •Freshers / Experienced both can apply. •Graduates/12th pass both can apply. •Comfortable with "Work Form Office". •Hindi, English language required

If you are curious about financial markets, have a flair to think big, and interested in building and managing high growth business, then this is the opportunity for you. We are looking for an AVP/ VP Account Management to drive new business of Indias first and best real-time market data platform - The Cogencis WorkStation, to customers across the Banking and Financial Services, Corporate and other institutional segments. You will be responsible for This role is to oversee a team of Managers and Customer Support Associates and increase the number of subscribers to the Cogencis WorkStation, India's premier and top-of-the-line real-time market data platform, across the BFSI, Corporate, Conglomerate, and Sell Side customer segments within a designated area. This is an end-to-end role with responsibility of team handling, people management, coaching & mentoring and meeting new sales and retention target of Branch. An important aspect of the role is to support team members in establishing connections and conducting initial meetings with senior executives or CXOs level individuals in customer organizations to facilitate opportunities. Ensuring high level of activities and pro-active engagement with decision makers and end-users for achieving sales and retention targets and enforcing adherence to sales discipline and company policy is key. You need to have Excellent Communication, Interpersonal, and Presentation skills. Prior team handling experience is preferred. Excellent selling skills with focus on numbers. Willingness and Ability to learn. Relationship building capability. Good Negotiation and Influencing Skills. Proven experience in developing customer retention strategies. Able to work under pressure and meet the given deadlines. A team player About Us NSE Cogencis is a leading provider of data, news and actionable insights and analytics. Professionals across commercial banks, asset management companies, insurance companies, conglomerates and large corporate use our products to trade, to manage funds and hedge risks. As part of NSE Group and 100% subsidiary of NSE Data, we play an important role in Indian financial market ecosystem. Curiosity is our biggest asset and its in our DNA. Our curiosity to understand the market trends and challenges faced by todays market professional drives us to build and manage the most comprehensive database on Indian financial market, bring exclusive market moving news on our platform and continuously upgrade our analytical capability. It is CURIOSITY that drives everything we do at Cogencis. Together we learn, innovate and thrive professionally. We are an equal opportunity employer, and we strive to create a workplace that is not only employee friendly but puts our employees at the centre of our organisation. Wellbeing and mental health of our employees are a clear priority for us at NSE Cogencis.

ROLES & RESPONSIBILITIES : Coordination Internal with R&D, quality, plant, dispatch team and customer to deliver order on time to customer. Also interaction with external customer for status of their project deliverables . Complete market & customer mapping for each product and identify the total demand for these product. Tracking Export & Import data and highlighting fluorospeciality product opportunities. Uses of different data basis to prepare the pipe line product information for Innovator pharma and agro Chemical Companies. Identify the products from the pipe line for new customer contacts for existing products and new opportunities. Developing relationship and contacts with all the research wings & sourcing heads of various agro, pharma & chemicals Companies in the region to track the pipe line and the product requirements changes. Making presentation & highlighting technological capabilities of GFL. Coordination with accounts team and customer to have a updated track on payments to be received from customer as on due date highlighting the overdue payments to management. Overlook R&D projects and pilot projects and final commercialization of a product. EDUCATIONAL QUALIFICATIONS : I. Minimum Qualification B.TECH Chemical /M.Sc. Chemistry II. Preferred Qualification - MBA/Ph.D TOTAL YEARS OF EXPERIENCE : 4-5 years of experience in relevant field

Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 45k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya kavya@7849020010 ruth@9590520040

Hiring Alert Tata CLiQ Process (Customer Support - Voice) We are hiring for a leading e-commerce brand Tata CLiQ Location: Turbhe, Navi Mumbai Job Role: Customer Support Executive (Voice Process) Process: Tata CLiQ Voice (V4 candidates preferred) Salary: 17,000 (Take Home), 22,500 (CTC) Require experience candidates only Shift: Day rotational shifts Week Off: Rotational Location: Turbhe, Navi Mumbai Candidate Requirements :- Must be a V4 category candidate Good communication skills (Hindi + Basic English) Freshers/Experienced both can apply (Experience in BPO preferred) Immediate joiners preferred Highlights: Fixed salary on-time Growth opportunity in a branded e-commerce process Supportive work environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha :- 9763458943

As a dynamic and strategic Customer Lifecycle Management (CLM) Specialist/Manager, you will play a crucial role in optimizing the customer journey, enhancing customer retention, and driving customer satisfaction and loyalty. Your responsibilities will include mapping the end-to-end customer journey, analyzing customer data and feedback, developing and implementing strategies to optimize each stage of the customer lifecycle, and collaborating with various departments to deliver a seamless customer experience. You will be tasked with designing and executing customer engagement programs, monitoring customer retention metrics, collecting and analyzing customer feedback, and working with product development teams to implement changes that enhance the overall customer experience. Additionally, you will be responsible for developing and maintaining dashboards and reports to track key customer lifecycle metrics, presenting findings and recommendations to senior management, and continuously refining lifecycle strategies based on performance data and evolving customer needs. To excel in this role, you should possess a Bachelor's degree or higher in Marketing, Business Administration, or a related field, along with proven experience in customer lifecycle management, customer success, or a related role. Strong analytical skills, excellent communication and interpersonal skills, experience with CRM systems and customer lifecycle management tools, and proficiency in data analysis and visualization tools are also essential. Additionally, you should have a background in Media & Gaming Products, strong project management skills, and the ability to work collaboratively across departments and with external partners. Knowledge of customer experience best practices and methodologies will be an added advantage. If you are looking to make a meaningful impact in optimizing customer experiences and driving customer satisfaction and loyalty, this role as a Customer Lifecycle Management Specialist/Manager is the perfect opportunity for you.,

As a Brand Manager for our direct-to-consumer (D2C) website, your primary responsibility is to enhance the performance and perception of the brand. You will be tasked with ensuring a seamless and engaging customer experience on the website, as well as managing CRM initiatives to boost customer retention and loyalty. Your duties will include managing the day-to-day operations of the D2C website, which involves tasks such as content updates, merchandising, homepage banners, and product listings. You will also be responsible for monitoring and reporting key website KPIs like traffic, bounce rate, conversions, and average order value (AOV). Additionally, you will oversee the entire customer journey from landing on the website to checkout and post-purchase follow-ups. To continuously improve the customer experience, you will need to implement customer feedback into website enhancements and collaborate with fulfillment teams to ensure timely and accurate communication regarding orders, returns, and shipping. Analyzing behavioral data to identify drop-off points and proposing solutions to optimize the customer journey will also be part of your role. In terms of CRM strategies, you will be expected to develop and execute campaigns across various channels such as email, SMS, and in-app/push notifications. This includes creating lifecycle campaigns such as welcome series, cart abandonment reminders, re-engagement initiatives, and post-purchase flows. Key attributes required for this role include a customer-obsessed mindset, a results-driven and data-oriented approach, collaborative and proactive communication skills, as well as agility to adapt to a fast-paced and evolving environment. The success of your performance will be measured based on key performance indicators (KPIs) such as website conversion rate, cart abandonment rate, email/SMS engagement metrics, repeat customer rate, and overall customer satisfaction.,

PFB the address: Key responsibilities: New and Existing Clients Visits/Onboarding Understanding of clients' processes, cut-offs, Potential (Overall/CWH SOW), SKU Type, Shipment Handlings analysis, Palletization etc (Complete FCX Report to all stakeholders Leadership of - Ops/Regulatory Compliance/Fire & Safety/NE for approval before starting pickups and their sign off to start the client). Focussed pickup monitoring for the first 15 days to provide a smooth client experience Customization in FM & sign off from internal & external stakeholders to drive through SOP. Visiting existing clients to review the FM performance, take overall service feedback or there are some operational challenges to execute the pickups. Pickup success rate% monitoring Ensuring daily Successful Pickup 95% Pickup review meetings with the internal ops team on the ops failure and seller failure cases. Proactive approach for executing Pickups on the same day, timely dispatches, slot adherence, Load confirmations, Escalations from Shipper/Ops and rescue Purr at risk. Reviewing previous day performance and sharing the gaps and inefficiencies with the operations team to take the appropriate actions, Additionally having meetings with internal stakeholders to review the trend and enhancement of FM client experience. Ensure the datasets are clean and authentic through regular data scrutiny(Capturing correct contact details and address, also cleaning junk PURs in the system). Process Optimization and Root Cause Analysis: Conduct root cause analysis of recurring issues and propose data-driven solutions to prevent future escalations. Continuously optimize pickup processes to improve efficiency and reduce coordination-related missed pickups. Flexibility in Deployment: Can be temporarily deployed to underrepresented locations during periods of high demand or operational need. Skill Sets: Good & effective communication skills along with proficiency in English/Hindi and regional language Strong problem-solving skills and analytical skills with proficiency in Data analysis (especially Excel) Ability to create, establish, and maintain strong business relationships with clients and internal stakeholders Tenacity to work in stressful & fast paced environment

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required

Hiring Customer Retention Officer for Indore, nashik, Allahabad, Mumbai, Jaipur!!! Job Responsibilities: Collection Sole responsibility of targets basis allocated base on: I. Renewal collection and persistency targets through customer calling or physical visits to customer residences with prior appointment II. Ensure maintenance and sharing of daily customers trackers and conversion thereof, including review with Manager-Collections III. Convince customers and get renewal premium and policy continuation to continue insurance and giving retention tools like mode change/Partial withdrawal/PUA surrender/Loan etc. IV. Timely depositing the cheque at the nearest MLI branch/ bank branch within 24 hours of the cheque collection V. Effectively handling customer escalations, 100% resolution of customer queries & concerns including tracking of service requests raised, providing clarity to required customers on special revival scheme, change in term, short premium bucket to resolve financial constraint and retain customers VI. Ensuring follow up on critical document like Health Declaration Form / tele underwriting/home visits medical/ ECS Mandate/ complaint letters on silent grief and obtaining new contact details getting update through branch operations Preferred candidate profile Graduation in any stream with prior experience in insurance, customer services profile. Prior experience in renewal retention team is an added advantage Knowledge and skills required Ability to handle pressure and work in a competitive environment. Open to learning, Very High Process orientation , Effective communication skills. Should have a personal vehicle and smart phone

Job Summary: We are seeking a proactive and strategic Customer Relationship Manager to enhance our client interactions and manage relationships at Unitary Properties. The ideal candidate will excel in lead management, client communication, client on boarding, follow-up processes, customer retention, transaction management, client feedback collection, relationship building, and client documentation. Role & responsibilities Maintain effective client communication, providing timely and accurate information. Oversee client onboarding, ensuring a smooth transition and satisfaction from the start. Implement and manage follow-up processes to keep clients engaged and informed. Develop strategies for customer retention, focusing on building long-term relationships. Handle transaction management, ensuring all financial dealings are accurate and transparent. Maintaining clients data files, reports with all their details. Collect and analyze client feedback to improve services and client satisfaction. Build strong client relationships through consistent and personalized interactions. Maintain and update client documentation to ensure all records are current and accurate. Manage lead generation and conversion processes to ensure a steady flow of potential clients. End to End CRM experience. Qualifications: Bachelor's degree in Business Administration, Marketing, or a related field. Strong communication and interpersonal skills. Excellent organizational abilities, and a knack for building and maintaining strong client relationships. Proficiency in High-rise software. Experience: The candidate should have 4-8 years of experience in customer relationship management in the Real Estate sector. Attributes: Candidates should demonstrate strong analytical abilities to interpret data and make informed decisions. Creative thinking and problem-solving skills, and a proactive, results-driven attitude. Interested candidate can share your resume on sneha@unitaryproperties.com

Assistant Branch manager is responsible for overall customer satisfaction and the operational efficiency of branch. Required Candidate profile An excellent organizational ability and skills to multitask with strong business acumen. A Strong communication and interpersonal skills. An ability of strong stakeholder management.

Job Overview: We are seeking a dynamic and strategic Customer Lifecycle Management (CLM) Specialist/Manager to join our team. The CLM Specialist/Manager will be responsible for developing and implementing strategies to optimize the customer journey, enhance customer retention, and drive customer satisfaction and loyalty. This role requires a strong understanding of customer behavior, excellent analytical skills, and the ability to collaborate effectively with various departments to deliver a seamless customer experience. Key Responsibilities: Customer Journey Mapping and Analysis: Map the end-to-end customer journey to identify key touchpoints and opportunities for improvement. Analyze customer data and feedback to understand customer behavior and preferences. Strategy Development and Implementation: Develop and implement strategies to optimize each stage of the customer lifecycle, from acquisition to retention and advocacy. Collaborate with marketing, sales, and customer success teams to ensure alignment and execution of lifecycle strategies. Customer Engagement and Retention: Design and execute customer engagement programs, including onboarding, education, and loyalty initiatives. Monitor and analyze customer retention metrics to identify trends and areas for improvement. Develop and implement strategies to reduce churn and increase customer lifetime value. Customer Feedback and Improvement: Collect and analyze customer feedback through surveys, qualitative and quantitative research, and other channels. Identify areas for product or service improvement based on customer insights. Work with product development and other relevant teams to implement changes that enhance the customer experience. Performance Tracking and Reporting: Develop and maintain dashboards and reports to track key customer lifecycle metrics. Present findings and recommendations to senior management and other stakeholders. Continuously refine lifecycle strategies based on performance data and evolving customer needs. Collaboration and Communication: Provide training and support to internal teams on customer lifecycle best practices and tools, if necessary. Qualifications: Bachelor s degree or higher in Marketing, Business Administration, or a related field. Proven experience in customer lifecycle management, customer success, or a related role. Strong analytical skills with the ability to interpret data and make data-driven decisions. Excellent communication and interpersonal skills. Experience with CRM systems and customer lifecycle management tools. Strong project management skills with the ability to manage multiple initiatives simultaneously. Ability to work collaboratively across departments and with external partners. Experience in Media & Gaming Products Proficiency in data analysis and visualization tools (e.g., Excel, Tableau). Knowledge of customer experience, best practices, and methodologies.

Marketing Manager Description The Marketing Officer for Industrial Coatings is responsible for developing and executing marketing strategies to promote and grow the companys range of industrial coatings. This role involves conducting market research, identifying potential customers, and developing marketing campaigns to support sales efforts. The officer will work closely with sales, technical teams, and external stakeholders to ensure alignment and delivery of business goals. Responsibilities Key Responsibilities: Market Research & Analysis: Conduct market analysis to understand industry trends, customer requirements, and competitive landscape in the industrial coatings sector. Identify potential market opportunities and target segments for coatings, including fire retardant, anti-corrosive, and Bio Surfactants. Track and report on the effectiveness of marketing initiatives, providing insights and recommendations for improvements. Marketing Strategy Development: Develop comprehensive marketing strategies to promote industrial coatings to new and existing markets. Develop product positioning and messaging that differentiates the coatings from competitors and resonates with key customer segments. Work with cross-functional teams (R&D, sales, and technical teams) to create compelling product value propositions. Campaign Management: Plan, coordinate, and execute marketing campaigns across various channels, including digital marketing, print, and trade shows. Collaborate with external agencies and vendors to design promotional materials such as brochures, presentations, and online content. Oversee and manage the companys website and social media presence to boost online visibility and generate leads. Sales Support: Partner with the sales team to create marketing materials and presentations tailored to specific client needs. Provide training and support to sales staff on marketing strategies, new product launches, and customer engagement tactics. Support the development of lead generation and customer retention programs to drive business growth. Brand Development: Maintain and enhance brand image by ensuring consistent and effective communication of the company s coatings solutions. Monitor competitor activities and positioning, making adjustments to the companys messaging and strategies where necessary. Assist in the organization and participation of industry events, conferences, and trade exhibitions to promote products and gather customer feedback. Customer Engagement & Feedback: Engage directly with customers to gather insights and feedback on product performance, needs, and satisfaction levels. Coordinate market surveys and customer satisfaction assessments, customer feedback to inform product development and improvement initiatives. Develop case studies and testimonials from satisfied customers to build brand credibility and attract new clients. Key Skills & Competencies: Strong understanding of the industrial coatings market, including fire retardant, anti-corrosive, and specialty coatings. Excellent analytical skills and ability to interpret market trends and customer insights. Proficiency in digital marketing, content creation, and lead generation. Strong communication and interpersonal skills to work effectively with internal teams and external partners. Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment. Experience in B2B marketing, especially within the industrial/manufacturing sectors. Qualifications Bachelor s degree in Marketing, Business Administration, or a related field. 3+ years of experience in marketing industrial coatings or similar industrial products. Proven track record in developing and executing successful marketing strategies and campaigns. Familiarity with digital marketing tools, CRM systems, and market research techniques. Experience with trade shows, product launches, and customer relationship management. CTC - Up to 8 LPA Hiring organization Pulse HRM Employment Type Full-time Job Location Kolkata Date posted October 17, 2024 Valid through November 17, 2024 PDF Export Export as PDF Apply now Position: Marketing Manager Name * E-mail * Phone * Letter Add CV & Documents Add Phone Send Application Thank you for submitting your application. We will contact you shortly!

About Rentokil PCI About the Role: The Key Accounts Manager is responsible for managing existing customers and winning new ones. The person will report to the National Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Manage existing customers (Account Management) i) Customer retention ii) Annual contract renewal with price increase iii) Collection / DSO manageme

About Rentokil PCI About the Role: OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in Partner Kit are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically. In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner. Approval of conveyance amount for assigned technicians Promote the highest grooming standards (uniform, Safety shoes, PPEs) Advance Operations Conduct PMI Pest Audit as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on a weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates. Key Result Areas: 100% completion of PMI Pest Audit as per icabs- QSRs & Small branch accounts Material consumption target to be met 100% as per Branch AoP target TPA and Development plan completion as per target- 100% Ensure Call Out complaint per technicians are less than 3 per month, and analyse and re-train Technicians with more than 3 complaints per month. 100% Trained and qualified Technicians as per Technical Training Guideline (L-1 TAT 30 days; L-2 within 9-months of Joining) Self learning and development- Above 90% score in online assessment. Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planni

Role : Executive Inside Sales- Mumbai (Onsite) Are you? Interested in working for an international and diverse company? Interested in developing your career in a leading Printing, Coding and Marking industry? Looking for a friendly and supporting team? If so, read on! It s likely you have purchased or used a product touched by Videojet Technologies this week. From freshness dating to track and trace coding, our technologies help ensure products sold across the globe, in the food, beverage, pharmaceutical, and industrial marketplaces are authentic and safe for consumers to use. We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. In this role, a typical day will look like: Forecast and achieve sales of consumables revenue month over month from existing customers from assigned territory. Ensure completion of the daily customer connect targets defined in the system and enter up-to-date information into the system to generate the customer insight for service organization. Find opportunities with existing customers to drive revenue. Promote Videojet consumable offers to our customers and provide competitive quotations. Follow up with customers to finalize price and issuance of purchase order. Coordinate with field service associates for required support to maximize sales revenue. Track and monitor key performance indicators including retaining and regaining customers. Drive customer retention through timely customer connect to understand any dissatisfaction. Co-ordinate & follow-up with respective Videojet internal stakeholder to resolve any customer dissatisfaction pertaining to printer performance, service quality issue or order processing. Escalate the matter wherever required. Actively pursue any opportunities to deliver a better customer service experience, always ensuring service levels are met or exceeded. Build relationships with customer to ensure customer loyalty & hence minimize losses. The essential requirements of the job include Focused to drive revenue growth by customer retention. Able to continually call customers, build rapport & create value for Videojet offerings. Ability to process data and act to drive organization goals. Customer-Oriented - builds trust through strong work ethics and customer-focused attitude. Your EDUCATION OR BACKGROUND EXPERIENCE WILL INCLUDE: Education Degree / Diploma in Science / Technical field. Min 3 years of relevant experience in B2B sales. Knowledge of CRM preferably SFDC Languages - English, Hindi. Tamil or Telugu proficiency preferred. WHY VIDEOJET: Videojet is a global organization of more than 3,200 professionals, dedicated to serving our customers through teamwork, cooperation, innovation and the continuous pursuit of excellence in all business. We offer a wide range of exciting career opportunities for those who seek a challenging, fast-paced, results-oriented environment where personal contributions are recognized and rewarded. Videojet Technologies Inc is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. EQUAL OPPOTURNITY: Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. OUR CULTURE: More important than what we do is how we operate together as a team across our global organization. Each of our businesses has a unique local culture which is inspired by variety of perspectives our diverse team members bring to the table. However, Veralto and all our businesses share the same foundation comprised of our values and passion for continuous improvement through the Veralto Enterprise System that enables our teams to bring our unifying purpose to life around the world. OUR VALUES: We serve humanity with purpose and integrity We unlock ingenuity for customer success We deliver results as a team We continually improve for enduring imp If you ve ever wondered what s within you, there s no better time to find out. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. Videojet is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we re Safeguarding the World s Most Vital Resources and building rewarding careers along the way. If you ve ever wondered what s within you, there s no better time to find out. Unsolicited Assistance We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that comply with Oracle methodologies and practices. Performs standard duties and tasks with some variation to implement Oracle products and technology to meet customer specifications. Career Level - IC2 Career Level - IC2 Standard assignments are accomplished without assistance by exercising independent judgment, within defined policies and processes, to deliver functional and technical solutions on moderately complex customer engagements.

Do you ever wonder what happens inside the cloud DigitalOcean, headquartered in New York and Cambridge, is a fast-growing technology company serving a thriving and passionate global community of developers. Our mission is to simplify cloud computing for every developer. We tackle some of the most complex and exciting technological challenges at a scale few companies can match. We want people who are passionate about driving growth and maximizing value for customers DigitalOcean is seeking a Senior Growth Account Manager who will play a critical role in expanding relationships with our existing customers and unlocking their full potential with our products and services. The ideal candidate will focus on driving account growth through strategic planning, identifying and acting on upsell and cross-sell opportunities, and ensuring maximum satisfaction and value realization for each customer. What You ll Be Doing: Account Growth: Own and grow a portfolio of existing customer accounts by developing and executing tailored strategies that align with customer needs and drive revenue expansion. Onboarding and Engagement: Onboarding process for new accounts to ensure a seamless start, setting the stage for long-term growth. Maintain consistent, meaningful engagement through regular check-ins, updates, and meetings. Primary Point of Contact: Serve as the main relationship manager for business and high-value customers, focusing on nurturing long-term, trust-based partnerships that foster growth. Growth-Oriented Collaboration: Work closely with support teams to identify opportunities for account growth, including contract renewals, feature adoption, upsell, and cross-sell initiatives. Customer Success & Retention: Drive customer retention by understanding customer goals, offering solutions tailored to their needs, and ensuring they derive maximum value from DigitalOceans offerings. Feedback and Advocacy: Act as a customer advocate by collecting and relaying feedback to Product and Engineering teams, enhancing the overall customer experience and aligning our solutions to drive growth. Performance Monitoring & Metrics: Track, analyze, and report key metrics related to customer growth, health, and retention, providing data-driven insights to inform strategies and optimize performance. What We ll Expect From You: 5-7 years of experience in growth account management or sales, with a strong focus on growth and expansion within existing customer bases SaaS and Cloud Infrastructure experience Proven ability to develop and execute account growth strategies that drive revenue expansion Strong organizational and prioritization skills, with a track record of managing and growing multiple accounts simultaneously Excellent communication skills:written and verbal, with an ability to build and maintain relationships focused on growth outcomes Deep understanding of upselling and cross-selling techniques, with an ability to identify and act on growth opportunities effectively Self-starter who works independently to achieve growth targets and exceeds customer expectations Why You ll Like Working for DigitalOcean We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This is a Hybrid role #LI-Hybrid

Responsibilities: * Manage marketing & sales ops: lead generation, campaign execution, analytics tracking. * Collaborate with cross-functional teams: product dev, customer success.

Candidates Must Reside in Pune . Great opportunity to become an entrepreneur. Job Profile - Business Associate Job Role - Acquiring Customers , Retaining Customers and Client Branding. Contact HR - 7058198803 IMMEDIATE JOINERS ONLY

- HSC Pass To Any Graduate - Freshers can apply - Salary between 12 to 16k in-hand + Incentives - Hindi communication / Average English - Rotational week off Location:- Kasarvadavali, Thane *Note-Centralized pick up and drop from thane station * Required Candidate profile To schedule your interview Call or send your CV through WhatsApp (number mentioned below)- HR Pratiksha:-8698488197 Mail id :- pratiksha.shirtode@credicus.co Perks and benefits * High Incentives and growth opportunities.*

Location : Lower Parel, Mumbai. Service recovery is a customer grievance handling unit. The potential candidate will be responsible to handle IRDA complaints, PMO office, IGMS, Branches, call centre/e-mail/chat, customer walk ins and Sr. Management escalations. What does the job entail? Responsible for resolving customer queries and service requests received through email Ensure service interactions are dealt with promptly including service recovery Responsible for closing HNI Policy Servicing FR raised with TAT Responsible for ensuring Maturity and Annuity credits happen to customers on due dates by co ordinating with customers and stakeholders for submission and process of requests on time Drive targets for ensuring HNI/NRI Unclaimed balance Drive targets for reducing email FRs by curbing trigger of incorrect FR /Co ordinating with customer for faster closure of FRs Deliver best in class customer experience in the service interactions leading to improved VOC Identify gaps in existing processes and work with various project teams to drive improvements Ensure SLA's, TAT's, Productivity and Quality metrics are met as per defined targets Essential conditions: Education: Graduation Work exp: 2+ years into BFSI Sector Service Recovery Work related skills: Good in Excel, process of cross-functional departments and effective communication skills. For more information: Komal B./ HR Team Phone/WhatsApp: +91 93289 59079 Email : komal@tekpillar.com

Location : Lower Parel, Mumbai. Service recovery is a customer grievance handling unit. The potential candidate will be responsible to handle IRDA complaints, PMO office, IGMS, Branches, call centre/e-mail/chat, customer walk ins and Sr. Management escalations. What does the job entail? Responsible for resolving customer queries and service requests received through email Ensure service interactions are dealt with promptly including service recovery Responsible for closing HNI Policy Servicing FR raised with TAT Responsible for ensuring Maturity and Annuity credits happen to customers on due dates by co ordinating with customers and stakeholders for submission and process of requests on time Drive targets for ensuring HNI/NRI Unclaimed balance Drive targets for reducing email FRs by curbing trigger of incorrect FR /Co ordinating with customer for faster closure of FRs Deliver best in class customer experience in the service interactions leading to improved VOC Identify gaps in existing processes and work with various project teams to drive improvements Ensure SLA's, TAT's, Productivity and Quality metrics are met as per defined targets Essential conditions: Education: Graduation Work exp: 2+ years into BFSI Sector Service Recovery Work related skills: Good in Excel, process of cross-functional departments and effective communication skills. For more information: Komal B./ HR Team Phone/WhatsApp: +91 93289 59079 Email : komal@tekpillar.com