6811 Customer Retention Jobs - Page 17

Role Overview: You will be responsible for managing client portfolios, building relationships with assigned customers, and ensuring their satisfaction with a customer-centric approach. Conducting detailed data analysis to provide insights, planning and conducting meetings with clients, and addressing client queries and concerns will be key aspects of your role. Additionally, you will be expected to develop best practices, become an expert in the product, identify expansion opportunities, and lead a team of operations professionals. Key Responsibilities: - Manage client portfolios and build strong relationships with assigned customers - Conduct detailed data analysis to provide intelligence a...

RoboFoxy, the latest venture by Foxiom, is set to revolutionize the IT industry with innovative solutions combining advanced technology and creativity. We are building a team of passionate professionals to drive this exciting new initiative. Robofoxy Automations Pvt Ltd is a leading home automation company in Kerala, specializing in delivering the latest trends in smart home systems. As a KNX Certified Partner, we offer our clients ease and comfort through top international brands, ensuring an exceptional and long-lasting experience. You are seeking a dynamic and results-oriented Technical Sales and Project Coordinator to join our team. This individual will be responsible for driving sales i...

Role Overview: You will be responsible for developing and maintaining strong relationships with existing customers. Your proactive approach in connecting with clients will be crucial in understanding their needs and ensuring repeat orders. As the primary point of contact for customer inquiries, requirements, and feedback, you will play a vital role in ensuring customer satisfaction. Collaboration with internal teams will be necessary to address challenges promptly and enhance customer experience. Additionally, you will be preparing regular reports on customer feedback, assisting in the development of customer retention strategies, conducting satisfaction surveys, and analyzing data to inform...

We are looking for a proactive and customer-focused Customer Success Executive with 0.6–2+ years of experience. Freshers with strong communication skills and a customer-first mindset are welcome to apply.

One of India's fastest growing consumer health platforms -- Clinikally -- is hiring a E-Commerce Sales Specialist (Location Sector 44 Gurgaon) whiz! Who we are: Clinikally is the first multi-condition health platform in India that provides Telehealth, AI-enabled treatment plans, and doctor-prescribed products in dermatology, nutrition, and wellness. Our treatment plans for condition-specific and healthy skincare, haircare, and overall wellness comprise the most effective cosmeceuticals and deliver unmatched results. We connect users to specialty providers for online consults in under 30 minutes and generate personalized treatment plans with the most effective cosmeceutical and Rx-grade solut...

Customer Service Representative - International Voice Process To schedule an Interview call - HR SHOAIB (+91 7019251229) * Requirements:- - Excellent Communication in English. - Prior experience in US/UK/Australian voice process. - Fluent English Communication Skills (verbal & written) must be clear, confident, and neutral/accent-neutral. - Experienced are welcome to apply!! - Immediate joiners only. * Job Description: As an International Voice Process Associate for a Customer Service Representative domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communic...

Bulk Hiring for International Chat Process Grad/UG with 1yr international chat exp. can apply 5 Days working|| 2 Offs Rotational Shifts | Off Location - Noida CTC Upto 4.2 LPA Both side cab If more info can Call/WhatsApp HR Pooja @9582013131

Bulk Hiring for International Voice and Chat Process Grad/UG with 1yr international exp can apply 5 Days working|| 2 Offs Location - Noida Rotational Shift Salary-3LPA to 4.5Lpa Both side cab if more info can Call/WhatsApp HR Bhumi @ 9899201464

We are hiring for International Process (Retention/Sales) Any Grad/UG with minimum 1year Upselling/Retention can apply. 5 Days Working | 2 Off's Both Side Cabs Salary Upto 6 LPA+ Perks Location:- Gurgaon for more info @HR Rakhi 9899201274

About the job We are seeking a Customer Support Operations to join our team and drive the growth of our rewards based app. You will play a critical role in ensuring smooth experience of users and clients associated with the brand. Responsibilities: Bachelors degree in Business, Operations, or a related field. Strong problem-solving skills and the ability to address customer issues effectively. Proficiency in tools like Excel, CRM software, and analytics platforms. Good verbal and written communication skills. Strong attention to detail and the ability to manage multiple tasks simultaneously. A proactive and solution-oriented mindset. Basic understanding of performance marketing or affiliate ...

LOCATION:AHMEDABAD(GUJARAT) POSITION: INTERNATIONAL E-COMMERCE EXECUTIVE ELIGIBILITY: 0-3 YRS SALARY:1.25 - 3.5 Lpa GRADUATION REQUIRED BUT NOT MANDATORY MUST BE FLEXIBLE TO WORK IN DAY-NIGHT SHIFTS. 5 WORK DAYS ONLY APPLY AT:-8200326423

Job_Description":" About the Role We are seeking a results\-driven Sales Development Executive \Enterprise Sales to drive revenue growth by acquiring new enterprise clients. This role focuses on hunting new business opportunities, generating qualified leads, and closing deals for our cybersecurity solutions. Key Responsibilities Market Analysis \Stay updated on market trends, competitor activities, and industry developments to refine sales strategies. Lead Generation \Leverage multiple channels (emails, cold calls, LinkedIn, events, referrals) to identify and pursue new prospects. Prospect Engagement \Initiate and schedule meetings with CXOs and key decision\-makers to understand client need...

Role Summary The Head of GTM (SaaS Products) is responsible for building and leading the global commercial engine for Bosch MPS SaaS platforms such as FleetME, SCS (cWMS + SDeX), Z.OS, L.OS, and D.OS. The role owns revenue and gross margin targets and ensures successful GTM execution across India, Europe, and North America. Key Responsibilities Commercial Revenue Management Own global ARR, Gross Margin, and billing targets. Convert product readiness into clear segment strategies and revenue plays. Drive pipeline generation, forecasting accuracy, customer retention, and upsell. GTM Strategy System Design Build scalable and repeatable GTM playbooks (PLG, partner-led, enterprise). Establish gov...

Customer Relationship Management (CRM) Role & responsibilities : To manage end-to-end customer relationship activities by ensuring timely resolution of customer queries and complaints, driving collections and registrations, and delivering superior service standards that enhance customer satisfaction, loyalty, and referrals. Preferred candidate profile Handle customer queries and complaints within defined TATs, ensuring effective resolution and high satisfaction levels. Proactively follow up with customers for timely collection of demand, interest, TDS, and GST. Coordinate and manage agreement registration processes, ensuring accuracy and regulatory compliance. Maintain detailed customer prof...

We are hiring! Join India's largest Fintech company as a Customer Sales Representative (Voice Process). Freshers with strong communication skills are welcome! Location: Tin Factory / KR Puram / Bommanahalli, Bangalore Work Mode: On-site Position open : Telesales/Customer Support/Loan Recovery/Collection IVR is live 08069 578070 (For Calls Only). Direct HR Support for Escalations: HR Priyanka +91 80731 24512 HR Princia +91 80883 19689 HR Liyana +91 63602 75410 HR Likitha +91 63638 37965 HR Fathima +91 93535 36819 HR Rahul +91 8217265708 Requirements: Education: PUC (Freshers are Welcome) Freshers are welcome. Excellent communication in English and Hindi (mandatory) Knowledge of any regional l...

Role Description: We are seeking a full-time Customer Support Manager/Relationship Manager to join our team in Noida. The role involves providing exceptional assistance to eVanik users, resolving their issues, ensuring a high level of customer satisfaction, and managing subscription renewals. Key responsibilities include troubleshooting technical issues, addressing customer queries, renewals, and delivering solutions that meet user needs. Key Responsibilities: Troubleshoot and resolve technical issues for eVanik users. Handle customer inquiries and concerns promptly and effectively. Ensure customer satisfaction through excellent service and support. Manage and oversee subscription renewals, ...

Process: CIBIL DA - Inbound Voice Process Qualification: Graduate Mandatory Exp.: Min. 6 Months Calling Exp. Age: Up to 35 Years Excellent comm. Required Shift: 9:30AM - 6:30PM Week Off: Sunday Fixed Salary: 25K In-hand Round: HR - OPS - Client Required Candidate profile Qualification: Graduate Mandatory Exp.: Min. 6 Months Calling Exp. Age: Up to 35 Years Location: wagle estate, Thane To Apply / Contact for more information HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity !

At ProMobi Technologies, we are expanding our Customer Success team to keep pace with the rapid growth of Scalefusion, our flagship B2B SaaS product. We are looking for a Customer Success Specialist who is not just passionate about the customer journey but is a true do-er . Someone who is self-driven, ownership-focused, and obsessed with creating value. If you are the kind who gets things done and delivers real outcomes, not just reports, keep reading. What You Will Own & Drive? Build long term relationships with customers, acting as their strategic advisor and voice within the company Drive onboarding, training, product adoption and continued value delivery Identify and execute on upsell, c...

International Voice Process 12th pass and Graduates can apply 5 days working | US Shift Freshers can Apply work experience till2-3 years can apply Location: HSR Layout and BTM 1st stage Perks and benefits PF 2way Cab Free Meals Night Allowence

Responsibilities: Understand customer needs and develop plans to address them Identify key staff in client companies to cultivate profitable relationships Resolve customer complaints quickly and effectively Forward upselling and cross-selling opportunities to the sales team Promote high-quality sales, supply and customer service processes Aim to preserve customers and renew contracts Approach potential customers to establish relationships Gain solid knowledge of competitors

Responsibilities: Understand customer needs and develop plans to address them Identify key staff in client companies to cultivate profitable relationships Resolve customer complaints quickly and effectively Forward upselling and cross-selling opportunities to the sales team Promote high-quality sales, supply and customer service processes Aim to preserve customers and renew contracts Approach potential customers to establish relationships Gain solid knowledge of competitors

The Assistant General Manager / Deputy General Manager- Client Relationship Management will be responsible for overseeing and enhancing the client experience through effective management of documentation, client queries, and engagement processes. Based at Head Office - this role requires excellent communication skills, a strong focus on customer service, and the ability to work collaboratively across departments to ensure client satisfaction and retention. Key Responsibilities: Build & maintain relationships with clients. Escalating & resolving the concerns as raised by Staff or by Clients. Coordinate with Internal Departments to ensure that the business needs are fulfilled effectively. Resp...

Position: Client Support Executive: Job Description: Dsoft Infotech Pvt. Ltd is hiring smart and enthusiastic Client Support Executive. The Candidate having accounting background with good convincing and communication skill in English, Hindi, Gujarati. Well Experienced in client support related to ERP software with installation and routine query addressing approach. Add-on preference for candidates having client servicing exposure in accounting or finance domain. Technical Skills: Proficiency in preparing excel reports and MIS handling etc. Eligibility Criteria: B.Com, M.Com, MBA with Finance or Intermediate CA or Associates degree in accounting or finance. Job Location: Rajkot. Experience: ...

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...

Payroll-Mutual Fund Co Process-Inbound Voice Des-Mutual Fund Advisor Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 21000 Work Location-Thane/Mumbai/Vashi/Belapur Call 9137797705 Hrutika 8080126356 EKta www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs Perks and benefits Medical Allowance + Daily Allowance