5510 Customer Retention Jobs - Page 17

Email Campaign Management: Schedule, manage, and trigger email campaigns. Segment customer databases and implement targeted remarketing strategies. Analyze and report campaign performance and key metrics. Ensure all emails are optimized and comply with industry best practices. SMS Campaign Management: Schedule, trigger, and track SMS campaigns. Measure campaign success and generate performance reports. Push Notification Campaigns: Manage push campaign schedules and triggering across platforms. Analyze engagement data and optimize for better results. WhatsApp Campaigns: Deploy and monitor WhatsApp-based communication strategies. Deliver timely campaign reporting and insights. Customer Journey...

Role: BDE/BDM/Sr. BDM What will do (Essentials) ? Responsible for new business development, renewal and expansion of our existing/new contracts driving revenue growth. ? Identify additional renewal/upgrade opportunities for products and services. ? Generate accurate forecasts and sales activity reports as required. ? Present Products and Services to your client base to generate revenue growth. ? Contact potential clients and explore new business opportunities as per the defined customer segments. ? Focus on customer retention to aid in the achievement of expected performance. ? Arrange and lead product demonstrations. ? Develop quotes and proposals for clients. ? Frequent communication of bu...

Act as the primary point of contact for clients post-inquiry to final execution. Maintain and update the CRM system with accurate client information and interaction history. Build and nurture long-term relationships with clients Required Candidate profile Min 2 years of experience in CRM or client servicing, preferably in the hospitality industry. Excellent verbal and written communication skills in English and Hindi. Perks and benefits Competitive salary based on experience and skills

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 To Apply /Contact For more details HR Omkar:-8698879613 Perks and benefits competitive salary range

About Intangles Intangles is a leading provider of real-time predictive diagnostics and digital twin technology for the automotive and fleet industry. We help customers optimize fleet operations, reduce downtime, and achieve higher ROI through advanced AI-driven telematics solutions. At Intangles, our mission is to empower businesses with actionable insights and ensure seamless adoption of our technology. Role Overview As a Customer Success Manager (CSM) at Intangles, you will be the primary point of contact for our customers, ensuring they achieve maximum value from our solutions. You will drive customer onboarding, product adoption, and long-term success while building trusted relationship...

Join our team! We are currently hiring for the role of Project Management at 99acres.com vertical in Noida About Business: 99Acres99acres.com is Indias leading real estate classified portal (Launched in 2005), is the fastest growing business. Given the fact that real estate was the largest category for advertisements in the print media the potential for online real estate classifieds as a business is immense. Today, with a traffic share of more than 50%, 99acres is the clear leader amongst six major players We are seeking a solution-oriented Campaign Optimizer to drive performance for campaigns running within the 99acres portal. This role is pivotal in ensuring that top developers and channe...

Job description Greetings from KVC CONSULTANTS LTD. We are hiring for Int. Customer Support Non Voice Process in MNC's in Gurgaon/Noida Eligibility: -Only UG/ Grad can apply. Experience - Any Customer Service Also fresher can apply SALARY:- Upto 2.5 LPA 5 days working Rotational shifts -- 24 / 7 --- 2 WEEK OFFS Perks & Benefits To discuss further on the hiring and to get your telephonic interviews scheduled kindly reach out to our' Hr' Aditi- 89826 89969 Zainab- 72229 03998 **NO PLACEMENT CHARGES** Warm Regards, Eshu Yadav HR TEAM KVC CONSULTANTS LTD.

Customer Service Executive – eSIM (Vodafone) Min 12th pass with 6+ months of customer service experience Fluent in English, Hindi, and Marathi Salary: 17,000–18,000 Shift: 10 AM–7 PM Rotational week off Rounds: HR, Operations & Client Required Candidate profile How to Apply! To schedule your interview call or send your CV through WhatsApp Contact HR Mahek :- 7559401618 Perks and benefits Good salary with friendly work culture

About the Role We are seeking a strategic, data-driven, and creatively sharp Retention Lead to own and scale our customer lifecycle marketing and retention efforts. This role is critical in driving engagement, repeat purchases, and reducing churn across our platform. You will be responsible for building personalized customer journeys, spearheading CRM campaigns, and working cross-functionally to boost customer lifetime value and user satisfaction. Key Responsibilities Retention Strategy & Execution Design and implement end-to-end retention strategies including win-back campaigns, dormant user activation, early access initiatives, loyalty efforts, and advocacy-based campaigns. Define full cus...

Analyze market trends and competitor activity to identify growth opportunities.Manage and optimize program budgets to achieve business objectives.Foster strong relationships with key stakeholders Required Candidate profile Proven experience in managing airline loyalty programs or similar roles. Strong understanding of customer behavior, preferences, and trends. Excellent communication, project management and leadership

Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Process:- Kotak Bank Voice Process Qualification :- Graduate to any Postgraduate Work From Office Shifts Timing: - Day Shift Salary:- Versant 4 : Good communication GRADUATE FRESHER : VERSANT-4: 16,750 Take home GRADUATE with 6 MONTHS EXP : VERSANT-4: 18000 Take home Perks and benefits:- High Incentives and growth opportunities. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Conatct Person :- HR Niranjan Mob No:- 8180837031

Outbound calling to customers Selling the services Generating leads via multiple channels Meeting weekly targets Laptop and mobile is a must Required Candidate profile Need good communication skills with English and any regional languages Need to carry outcome driven approach Work towards weekly targets

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...

Customer Success Management & Process ExcellenceDesign, implement and execute scalable customer success workflows and operational processesBuild and maintain customer health scoring systems with early warning indicators for churn riskAnalyze usage patterns and engagement metrics to identify expansion opportunitiesLow/Medium Touch Customer Success ProgramsDevelop and execute educational webinars, customer newsletters, and targeted email campaigns to drive product adoption and engagementBuild comprehensive self-service resources including documentation, tutorials, knowledge base, and community management initiativesCollaborate with Solutions, Sales, Product and Engineering teams to drive custo...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...

About the roleWe want to keep our customers for life To do that, customer success is probably going to be our most important function and we want to treat it like that So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with) We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our p...