5510 Customer Retention Jobs - Page 16

Hiring for US and UK Brands Need Excellent Communication Skills UG/Grad with experience and freshers eligible salary upto 9 LPA/unlimited performance based incentives 5 days working/2 days offs loc ; Gurgaon/Noida MOB : 9818489759 PRATHAM

Duration 3 Months Stipend - Paid To ensure active management of clients & achieve the target Investment. To be responsible for identifying customer needs, assessing their risk appetite and providing them investment options. To provide regular updates to the clients regarding the market changes and subsequent changes to the portfolio. To achieve healthy revenues without compromising on clients profitability with clear focus on client servicing. To conduct regular Client Meetings & update the same in the meeting tracker. To assist clients with their query & concern related to trade, portfolio & their account. To assist new client acquisition, building new relationships and increasing depth in ...

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - Shift Timings: Rotational shifts and rotational offs For More Details Call : HR Anusha @9901198053 (Call or whatsapp ) Email ID : anushaa@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide solutions to customer queri...

Job Description: Customer Relationship Manager Company: A Leading BFSI Client of WorkBridge Consulting Services Location: Navi Mumbai Vertical: CRT (Customer Service) Number of Vacancies: 120 Employment Type: Full-Time (Work from Office) Role Overview We are hiring enthusiastic and customer-focused individuals for the position of Customer Relationship Manager under the Customer Service (CRT) vertical. The role involves handling customer queries through voice process and ensuring a high standard of customer satisfaction. Eligibility Criteria Qualification: Graduation (Full-time or Part-time) Experience: 0 to 2+ years (Freshers welcome) Languages: Proficiency in English & Hindi Working Days: 5...

Handle inbound customer calls for queries, complaints, or service support. Resolve issues efficiently and provide accurate information. Maintain customer satisfaction through effective communication and problem-solving. Escalate unresolved issue Required Candidate profile Excellent communication skills in English. Comfortable to work in the Night Shift Polite, patient, and customer-oriented approach. Ability to work in a fast-paced environment. Perks and benefits 5 days working 2 days rotational off Cab Facility

Hiring for International Voice Process Inbound Customer Service Voice process US Shifts Qualification: 12th & above with excellent communication skills Freshers 5 Days Working Salary: 21,000- 25000 in-hand Connect with us @Sarvesh 8800596442 Required Candidate profile Qualification: Any Graduate / UG exp Good communication skills(Verbal& written) Good comprehension skills ability to clearly understand and state the issues customers present Immediate joiner Perks and benefits Both side cabs incentive Medicare facility

Position:- Inbound And Outbound Voice Process Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary :- 16,000 k in hand + Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact:- HR Dhanshree - 97657...

The Customer Success Manager (CSM) plays a pivotal role in ensuring the successful use of "SuvarnaSetu Business App" by clients who have subscribed to the same and their retention. The primary objective is to drive customer satisfaction, engagement, and usage of the app, ultimately contributing to customer retention and business growth. This role requires a proactive and customer-centric individual who can drive customer success through effective communication, relationship-building, and a deep understanding of the SuvarnaSetu Business App's value proposition. Adaptability, problem-solving skills, and a passion for customers delight are key attributes for success in this role. The ideal cand...

Hiring for one of the leading bank, Require one year banking experience ctc 6.60 LPA Under graduate with one year experience can apply 6.60 lpa Graduate with one year banking experience can also apply whats up cv or call Himanshu@9289877542

Hiring: Customer Support Executives (Work From Office) Company: Niftel Communication Department: Customer Support Mode: Work from Office (WFO) Work Hours: 24/7 rotational shifts with rotational week offs Day roattional shift for females. --- Job Role As a Customer Support Executive, you will be handling both voice and chat-based customer queries, providing professional and timely solutions. --- Salary Details * Freshers: 13,000 to 15,000 (In-hand) * Experienced: Based on last drawn in-hand salary and relevant experience --- Perks & Benefits * Fixed monthly salary * Growth opportunities within the company * Supportive work environment * Yearly increments and added allowances based upon perfor...

Job Title: Telecaller (Outbound Voice Process) Location: Viman Nagar, Pune 411014 Work Mode: Work From Office Shift: Day Shift Qualification: HSC / Any Graduate / Undergraduate Experience: Freshers can apply Languages: Marathi & Hindi (Good), English (Average) Salary: Up to 13,000 + Unlimited Incentives Linguistic candidates: Up to 16,000 + Incentives Benefits: Rotational week off Attractive incentive structure Interview Rounds: HR Round Operations Round How to Apply: Call or WhatsApp your CV to HR Aditya – 8308125422

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k call muthamma@9886112583 call Anjum@7795311458 call aishwarya@7795311104 call mayur@9343402211 call hr Indu@7848820046 call aditi@7795311459 call Mayur 9343402211 Muthamma 9886112583 Indushree V 7848820046 Renuka 7483101122 Anusha 7815982900 suman 7848820047 Sowmya C H 8088720040 Ruth 9590520040 misha 7848820042 pooja 9886112704 Ishita 7829423175 Kavya 7849020010 kashish 7816842400 Harshitha 7848820045 manish 7848820049 Taniya 7848820048 Umar 7815882100 akshatha 7848820050 Anjum 7795311458 shobitha 7816042500 Nandith 9019223789

UK Voice - Inbound Sales, Retention, Collections Location: Work From Home (WFH) Note: First 3 months of training will be conducted at the Pune office (WFO - Training) Roles & Responsibilities: - Inbound Sales: Handle inbound calls, promote products, and convert inquiries into sales. - Retention: Manage customer accounts, resolve issues, and retain customers. - Collections: Communicate with customers to collect payments and address concerns. Eligibility Criteria: - Qualification: Graduate or Undergraduate. - Experience: Minimum 6 months of international experience in a BPO. - Communication: Excellent verbal and written communication skills in English. - Availability: Immediate joining. Key De...

Process: Bpo Telecaller - Inbound & Outbound Process Salary: 12,200 + Unlimited incentives Freshers and experience both can apply Day shift / Rotational Week off Required Candidate profile Min qualification- HSC Basic English Communication / Marathi & Hindi It's easy! Just call or send your Resume via WhatsApp HR Atharva :- 9607128841 Perks and benefits High Incentives and growth opportunities.

We are on the lookout for smart, hardworking, go-getters who thrive in a fast-paced environment that requires a high degree of personal accountability, initiative and follow-through. You should have a passion for our product, an eagerness to learn and a strong commitment to serving our growing customer base. The candidate will execute the Customer Retention Strategies and will be responsible for improving the overall experience for users in an effort to maximize user retention, engagement and monetization. Job description - Responsible for program development and execution, including segmentation, testing, and deployment, and continually evaluate these for improvements. - Maintain Marketing ...

Job Role: We are seeking skilled Senior Customer Support professional who can manage both inbound and outbound customer interactions, providing exceptional service, resolving queries, upsell services and ensuring customer satisfaction. 01) Interact with customers on telephone either for inbound or outbound process. 02) Provide accurate information and resolve issues efficiently. 03) Upsell services or products to customers. 04) Maintain accurate records of customer interactions and solutions provided in the CRM system. 05) Maintain a high level of professionalism in all communications with customer. 06) Escalate unresolved issues to the appropriate internal teams. 07) Ensure timely follow-up...

What You'll Do Get involved in the entire customer lifecycle from on-boarding through the account growth phase Provide product training to enable the customers to realize the potential of Zeapl Identify product usage gaps and provide actionable solutions to the customers Build value-based relationships with customers and create Zeapl champions at enterprise end Conduct Strategic Business Reviews to understand customer lifecycle milestones, communicate the value of our product, showcase ROI & drive desired customer outcomes through a consultative approach Identify opportunities of upselling and cross-selling to increase ACV Identify appropriate business use cases where Zeapl can be deployed E...

Skills:. IT Recruitment, About The Role : Development, Posting,. Great opportunity for MBA freshers.. Job Summary. We are looking for Sharp & Active candidate .. Responsibilities and Duties Managing every aspect of the employment process, including orientation,IT Recruitments .. Freshers can apply.. Benefits. Five days working.. Free meal.. Schedule. Day shift. Ability To Commute/relocate. Mohali, Punjab:Reliably commute or planning to relocate before starting work (Required). Education. Bachelor's (Preferred). No of openings:-3. Must have LinkedIn Id..

Job description : - As a Client Servicing, incumbents primary responsibilities include, but are not limited to : - A Post Graduate Degree in Marketing would be an added advantage. - Proven track record with specific success stories. - Experience in handling government clients is preferred - Acting as a liaison between clients and the agency, ensuring effective communication and meeting all client requirements. - Cultivating strong relationships with clients, understanding their advertising and communication needs, and ensuring they are met to their satisfaction. - Overseeing the agencys accounts across all disciplines and delivering comprehensive solutions. - Preparing proposals and quotatio...

Job Responsibilities: - Manage client portfolios and build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude. - Conduct detailed analysis of data sets to provide intelligence and meaningful insights. - Plan and conduct periodic meetings with the clients, to ensure growth-oriented engagements. - Review client queries and concerns and take relevant actions and interventions to ensure seamless client experience. - Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes. - Become an expert in [Product] and educate customers on the use a...

Role And Responsibilities Promote and sell life insurance policies to prospective clients through direct channels Understand client needs and recommend suitable insurance products Build and maintain relationships with clients to ensure customer satisfaction and retention Provide excellent customer service by addressing client inquiries and resolving any issues Meet and exceed sales targets and contribute to the overall growth of the organization Stay updated with industry trends, product knowledge, and regulatory requirements Candidate Qualifications Previous Sales Experience: Proven success in a sales role, preferably in insurance or financial services. Experience in life insurance sales is...

What you will do: 1.Be part of a 24x7 SMB Retention Team 2.Triage issues coming from various channels such as phone, chat, email or web portal (Blended process) 3.Prioritize customer urgency and issues 4.Search and reuse information from internal information repositories 5.Log all incidents, requests and customer interactions into the case management system 6.Drive issues through the organization with urgency 7.Assess customer sentiment at all stages during the communication 8.Communicate verbally or in writing with the appropriate level of etiquette, timeliness and professionalism 9.Understand the business impact of issues 10.Stay calm under stressful conditions while driving issues forward...

Job Description As a Customer Success Rep II at Honeywell, your role will involve building and maintaining strong relationships with customers to ensure their satisfaction with products and services. You will be the main point of contact for customers, addressing their inquiries, concerns, and escalations. Collaboration with cross-functional teams to drive customer onboarding, adoption, and upsell opportunities is a key aspect of your responsibilities. Responsibilities - Serve as the primary point of contact for assigned customers, fostering strong relationships and understanding their needs - Proactively identify growth opportunities and drive customer retention - Provide exceptional suppor...

UK Voice - Inbound Sales, Retention, Collections Location: Work From Home (WFH) Note: First 3 months of training will be conducted at the Pune office (WFO - Training) Roles & Responsibilities: - Inbound Sales: Handle inbound calls, promote products, and convert inquiries into sales. - Retention: Manage customer accounts, resolve issues, and retain customers. - Collections: Communicate with customers to collect payments and address concerns. Eligibility Criteria: - Qualification: Graduate or Undergraduate. - Experience: Minimum 6 months of international experience in a BPO. - Communication: Excellent verbal and written communication skills in English. - Availability: Immediate joining. Key De...

What You'll Do Get involved in the entire customer lifecycle from on-boarding through the account growth phase Provide product training to enable the customers to realize the potential of Zeapl Identify product usage gaps and provide actionable solutions to the customers Build value-based relationships with customers and create Zeapl champions at enterprise end Conduct Strategic Business Reviews to understand customer lifecycle milestones, communicate the value of our product, showcase ROI & drive desired customer outcomes through a consultative approach Identify opportunities of upselling and cross-selling to increase ACV Identify appropriate business use cases where Zeapl can be deployed E...