2431 Customer Retention Jobs - Page 16

Acquisition of New Client (NTB) through external individual efforts for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates. Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through adherence to products, processes and regulatory requirements Handhold acquired customers for the initial 3 month period to deepen relationship values before passing it to the Branch Banking team Maintaining Avg Quarterly Balance Conducts regular promotional and customer events to generate leads Cross selling of MF, Gold, Insurance and asset products. Job Requirement- Fresher or Graduate with appropriate experience (at least 1 year experience in liabilities sales preferred) Hard core sales mentality. Primary motivation from achievement of targets. A hunter by orientation. Should be well groomed and presentable with ambassadorship qualities.

jOB Role- Acquisition of New Client (NTB) through external individual efforts for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates. Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through adherence to products, processes and regulatory requirements Handhold acquired customers for the initial 3 month period to deepen relationship values before passing it to the Branch Banking team Maintaining Avg Quarterly Balance Conducts regular promotional and customer events to generate leads Cross selling of MF, Gold, Insurance and asset products. Job Requirement- Fresher or Graduate with appropriate experience (at least 1 year experience in liabilities sales preferred) Hard core sales mentality. Primary motivation from achievement of targets. A hunter by orientation. Should be well groomed and presentable with ambassadorship qualities.

Acquisition of New Client (NTB) through external individual efforts for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates. Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through adherence to products, processes and regulatory requirements Handhold acquired customers for the initial 3 month period to deepen relationship values before passing it to the Branch Banking team Maintaining Avg Quarterly Balance Conducts regular promotional and customer events to generate leads Cross selling of MF, Gold, Insurance and asset products. Job Requirement- Fresher or Graduate with appropriate experience (at least 1 year experience in liabilities sales preferred) Hard core sales mentality. Primary motivation from achievement of targets. A hunter by orientation. Should be well groomed and presentable with ambassadorship qualities.

Greetings from Ignites Human Capital Services Freshers Experienced Freshesher-30k Experienced:50k call kavya@7849020010 call ruth@9590520040 call suman@7848820047 call hr pooja@9886112704

Develop full understanding of the Apptio suite of products, including: The value proposition and sales messaging Best practices for deployment and maintenance Out of the box reports Support a set of accounts and drive product adoption, renewal and expansion Work with the Professional Services team to ensure all customers successfully complete the onboarding process and a seamless transition occurs to the Customer Success Team Understand Customer’s use cases and ensure that those asks are implemented by working closely with Product Managers, Engineering and Support teams. Ensure customers create an adoption/rollout plan to ensure they are confident in successfully socializing and embedding the Apptio products. Assist the customer with the creation and ongoing adoption of their TBM Roadmap and supporting Use Cases to drive value from Apptio products. Ensure Customer realizes maximum value by providing required support, product training and business reviews which in turn leads to retention Monitor active customer support tickets, working with the support team as needed to ensure timely resolution and escalate as needed. Collaborate with the Turnkey Admin Services (TAS)/Shared Managed Services delivery team to ensure customer technical outcomes and month end processes are accomplished Become a Platform Health Expert, effectively communicating technical knowledge and Operational Excellence to educate customers on best practice and ensure they maintain a healthy platform Conduct regular cadence with the Customer and update them regarding the new features/releases of Apptio Products and helping them understand what value they bring to the table Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Proven experience in B2B SaaS environment delivering against operational metrics focused on outcomes and value, adoption and renewal Excellent communication and relationship-building skills Ability to effectively present information (oral and written) and respond to customer questions in one-on-one and group settings Ability to prioritize and multitask in a fast-paced environment 1-3 years of industry experience At least a 3-year college degree in associated field. Preferred technical and professional experience Experience within IT Finance and/or Technology departments, including Digital or Agile teams Experience with analytics, data insights and visual

Position:- Inbound And Outbound Voice Process Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary Up To Fresher :- 12 K To 14 k Salary Up To Experience :- 14 K To 16 K Salary Up To :- Regional Language 18 K Unlimitd Incentive. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply: Its quick and easy! Step 1 Send Your CV: Send your updated resume through WhatsApp to the HR contact below. Step 2 – Schedule Your Interview: You can also call directly to book a suitable time for your interview. Contact for Applications: HR Name: Gaurav Phone/WhatsApp :- 7796427055

Walk-In Interview Customer Support Executive (Non-Voice Process) All the candidates will be provided work from home after 3 months Are you looking to kick-start or grow your career in customer support Here is your opportunity to join a leading brand! Interview Date: 17th July 2025 Interview Location: Jayanagar 4th Block, Bangalore Process: Email & Chat Support (Non-Voice) Job Role: Customer Support Executive Non-Voice Process Work Location: Tin Factory, Bangalore Shift: Day Shift Working Days: 6 Days a Week (1 Rotational Off) Age Limit: Below 30 Years Cab Facility: Not Provided Salary Details: Freshers: 17,000 in-hand | 21,000 CTC Experienced Candidates: Up to 20,000 in-hand | 24,000 CTC Perks: Work from Home option after 3 months for all candidates Great opportunity to work with a reputed organization Skill enhancement in written communication and customer service Language Requirement: Good proficiency in English (written communication is a must) [Hiring for Male candidates only currently] Interested Candidates: Call HR Sushmitha at +91 9844278620 or share your cv through watsapp to schedule your interview today!

You will be joining our team as a Customer Retention Executive, where your primary responsibility will be to proactively engage with customers who have purchased GPS trackers from our ecommerce website. Your goal will be to encourage them to renew or recharge their services, ultimately aiming to retain existing customers, increase revenue, and deliver exceptional customer service. Your key responsibilities will include contacting customers through various channels such as phone, email, or SMS to discuss renewal or recharging of their GPS tracker services. You will also be required to present customers with renewal options, pricing details, and any ongoing promotions. Addressing customer inquiries and issues related to GPS tracker services, negotiating and finalizing renewal agreements, updating customer information in our CRM system, achieving or surpassing monthly renewal targets and revenue objectives, as well as collaborating closely with the customer service team to address and resolve customer complaints will also be part of your role. To qualify for this position, you should ideally possess 1-2 years of experience in customer retention, sales, or a similar field. Strong communication and negotiation skills, excellent customer service abilities, the capacity to handle customer complaints effectively, adaptability to a fast-paced work environment with changing priorities, basic computer proficiency including knowledge of CRM software, and a track record of meeting or exceeding sales targets are all essential requirements. Desirable skills for this role include prior experience in the GPS or telematics industry, familiarity with GPS tracker services and technology, and certifications in sales, customer service, or related areas. This full-time position will require your presence in person at the work location. If you find yourself suitable for this role and meet the aforementioned qualifications, please coordinate by reaching out to 7427811320 or sending an email to jobs@fetaca.com.,

The key responsibilities for this position include managing customer retention programs, loyalty campaigns, and engagement activities. You will be responsible for building and nurturing long-term relationships with customers, addressing customer feedback, ensuring timely resolutions, and enhancing customer satisfaction scores. Additionally, you will drive brand recall and repeat customer business by working closely with the Marketing & Sales Team for customer engagement strategies. The desired candidate for this role should be a Graduate/Post Graduate with excellent communication and people skills. A customer-centric approach and problem-solving mindset are essential qualities for this position. Exposure to CRM tools would be an added advantage. This is a full-time job position that offers benefits such as Provident Fund. A certification in nursing is preferred but not mandatory for this role. The work location for this position is in person.,

You will be leading a team of branch staff to drive consistent business development, customer acquisition, and retention. Your main responsibilities will include achieving business and revenue targets, ensuring quality service to customers, operational adherence, and maintaining the asset quality of the portfolio. The ideal candidate should be a graduate or post-graduate with a minimum of 3 years of experience in Microfinance or Financial Services industries. Alternatively, individuals who have taken VRS or retired from Nationalized or Commercial Banks are also encouraged to apply. This position is based across various locations in India and is with Muthoot Fincorp Limited.,

The Customer Success Associate role is a full-time on-site position based in Jaipur. As a Customer Success Associate, your main responsibilities will include engaging with customers, providing support to ensure their satisfaction, maintaining customer retention rates, and analyzing customer feedback. Your daily tasks will involve promptly responding to customer inquiries, resolving issues efficiently, monitoring customer satisfaction levels, and implementing effective retention strategies. To excel in this role, you should possess strong skills in customer engagement, customer support, customer satisfaction, and customer retention. Additionally, you must have excellent analytical abilities, along with outstanding communication and interpersonal skills. Collaboration within a team environment is essential for success in this position. Previous experience in the consulting industry would be advantageous. Ideally, you should hold a Bachelor's degree in Business, Marketing, Communications, or a related field. If you are passionate about delivering exceptional customer service, adept at problem-solving, and enjoy working in a dynamic team setting, this role could be a perfect fit for you.,

You will play a key role in contributing to the development of sales, marketing, and customer retention for the assigned area, product line, and market segment, focusing on customer accounts to achieve sales targets. It is essential to stay informed about general market developments, standards, and requirements to ensure effective performance in your role. Your responsibilities will include pursuing sales leads, visiting existing and potential customers, assessing their needs, and recommending suitable products and services. You will be responsible for generating and pursuing sales leads, managing customer interactions, order bookings, responding to inquiries, negotiating prices and delivery times, and finalizing sales orders to meet revenue targets within your assigned territory. Additionally, you will evaluate products and solutions, maintain product catalogs, and support sales targets by emphasizing the value and advantages of the offerings to customers. Building and maintaining positive relationships with customers, including residential and commercial developers, builders, contractors, PSU, and Railways, will be a crucial aspect of your role. You will also be required to identify and appoint business partners as needed, ensuring their effective training to achieve defined targets in business projections. Desired qualifications for this position include a B.E./B. Tech in Electrical or Electronics Engineering, with 3-8 years of relevant experience. A strong understanding of electrical engineering, power systems, sales and marketing processes, contract handling, and the sales cycle is essential. Proficiency in selling through builders and contractors, experience in working with tenders, and familiarity with technology and engineering environments are preferred. Knowledge of electricity metering and allied products, tendering processes, order execution, and contract handling is also beneficial. Ideally, candidates with prior experience in Punjab, Haryana, Himachal Pradesh, Chandigarh, and J&K regions are preferred. You should be adept at monitoring competitor activities, analyzing market share, and staying informed about market trends to make informed business decisions. The position is based in Chandigarh and Chennai. Secure, established in 1987, is a multinational solutions provider specializing in revenue management, power quality, and energy efficiency. Our focus is on helping users of energy in homes and workplaces reduce energy waste and costs. By providing products and services that enable users to measure, monitor, and control their energy consumption, we aim to deliver value to our customers and promote comfortable living environments.,

Designation - Wealth Manager Qualification - Graduates Job Description 1. To identify and acquire the customers 2. Maintaining the relationship with the customers. 3. Retention of customers 4. To cross-sell the investment party products 5. To ensure reaching the revenue target. Acquiring new and prospective customers Understanding the requirements of the prospect. Providing clients with advice that helps them to sort out their problems in investment. Ensuring future business from those prospective customers in the long run. 1. Generate revenues and AUM for the company as per the expectation. 2. Give high-priority service to the customers as per the company processes. 3. Advise clients on a range of products, viz., equity, Mutual Funds , PMS in stocks and securities broking, derivatives, bonds, and all the products promoted by the company

Designation - Wealth Manager Qualification - Graduates Job Description 1. To identify and acquire the customers 2. Maintaining the relationship with the customers. 3. Retention of customers 4. To cross-sell the investment party products 5. To ensure reaching the revenue target. Acquiring new and prospective customers Understanding the requirements of the prospect. Providing clients with advice that helps them to sort out their problems in investment. Ensuring future business from those prospective customers in the long run. 1. Generate revenues and AUM for the company as per the expectation. 2. Give high-priority service to the customers as per the company processes. 3. Advise clients on a range of products, viz., equity, Mutual Funds , PMS in stocks and securities broking, derivatives, bonds, and all the products promoted by the company

The Senior Customer Success Manager plays a crucial role in the success of Contlo, a pioneering AI marketing platform dedicated to empowering modern businesses through generative AI technology. As a customer-centric individual with a passion for AI, your primary responsibility will involve ensuring the seamless onboarding and retention of customers, particularly in the D2C and Ecommerce sectors. Your responsibilities will include guiding new customers through the onboarding process, conducting training sessions to maximize platform utilization, and developing a deep understanding of customers" objectives and challenges. Serving as the main point of contact for customer inquiries and concerns, you will proactively engage with customers to identify opportunities for enhanced value and optimization. Collaboration with cross-functional teams such as Sales, Product, and Support is essential to advocate for customer needs and drive product improvements based on customer feedback. Your qualifications should include a Bachelor's degree in Business or Marketing, 5-6 years of customer-facing experience, strong interpersonal and communication skills, and a customer-focused mindset. If you are detail-oriented, organized, and have a background in SAAS startups with exposure to the D2C/Ecommerce industry, we invite you to bring your expertise and dedication to our team at Contlo. Join us in shaping the future of AI-driven marketing and customer success.,

Job Title: Assistant Manager/Manager/Sr. Manager-CRM Job Summary: The Customer Relationship Manager will oversee and manage relationships with clients, ensuring a high level of customer satisfaction in the real estate sector. The role involves coordinating with sales, marketing, and operations teams to provide a seamless customer experience, managing client communications, and resolving any issues that arise.Job Responsibility: Managing Collection process. Resolving customer queries. Informing outstanding dues to clients for their units and receiving payments. Relevant experience in CRM Operations. MIS preparation related to possession. Required Candidate profile: Real estate experience. Good communication & computer skills. willingness to learn & Adaptability. Excellent Mails, Letters Drafting Skills & MS Excel. Salary Range - Best in the industry. Experience: -Min 05-10 yrs. in Residential and Commercial Location Greater Noida West Qualification: Graduate / Master Being from a real estate background and hands on 4QT/Far vision (ERP) would be added advantage. If interested share your resume at Hr@sayahomes.in 9899080388/9811249263

Walk-in Interview | Bigbasket Voice Process (Call Support) | Bangalore Note: Only Male candidates are eligible to apply Work from Home Option After 3 Months Interview Date: Thursday, 17th July 2025 Interview Location: Jayanagar 4th Block, Bangalore Company: Bigbasket Job Location: Tin Factory, Bangalore Role: Customer Support Executive (Voice Process) Job Highlights: Voice Process (Inbound/Outbound Customer Calls) 6 Days Working | 1 Rotational Off Salary: 17,000 20,000 In-Hand + Incentives Work from Home option after 3 months No Cab Facility Language Requirement: Excellent spoken English & Hindi or English & Kannada is mandatory Male Candidates: Between 6:00 Am to 12:00 Am (midnight) (Any 9-hour shift) Key Responsibilities: Handle customer calls professionally, providing prompt and accurate assistance. Troubleshoot customer issues related to orders, services, and delivery. Maintain call records and update CRM systems accurately. Escalate complex or unresolved calls to the appropriate team. Meet individual performance metrics and quality benchmarks. Candidate Requirements: Education: 10+2 / Graduate / Post Graduate Communication: Strong spoken English with a clear and professional tone Problem-solving: Ability to think quickly and resolve issues over the phone Personality: Positive attitude, patience, and a customer-first approach Age Limit: Up to 32 years Important Note: It is mandatory to call before attending the interview for document checklist, interview briefing, and other essential details. Contact: Falak (HR Lead) Phone: 9844278670

Manage insurer & client coordination, handle policies, endorsements, and claims, resolve escalations, build strong broker/client relations, lead servicing team, ensure seamless delivery & represent company in insurer meetings. Provident fund

Credit Card Product - MIS Team Manager DepartmentCredit Card-Marketing HO Experience Level4 to 7 years overall (23 years in credit card domain is preferred) Grade M4-M5 Key Responsibilities : 1. Data Management & Reporting: Develop and maintain robust MIS (Management Information System) for credit card products. Generate and automate regular reports and dashboards using DEX, SAS, SQL, Power BI, and Excel. Perform detailed credit card portfolio analysis, transaction trends, and product performance to provide actionable insights. Ensure timely delivery of accurate analysis reports to stakeholders and senior management. 2. Business Insights & Analytics: Conduct deep-dive analysis on credit card portfolios to identify growth opportunities and risks. Monitor key performance indicators (KPIs) such as spend patterns, customer retention, delinquency rates etc. Support product teams in pricing strategies, credit risk evaluations, and campaign performance. 3. Data Integrity & Quality: Ensure data accuracy and consistency across all reporting systems and databases. Collaborate with IT and data engineering teams to resolve data discrepancies and system issues. 4. Stakeholder Collaboration and Team management: Work closely with product managers, risk teams, and marketing teams to support data-driven decision-making. Present insights and findings in a clear, concise manner to technical and non-technical audiences. Lead a team of 3-5 people. 5. Process Improvement: Identify and implement opportunities for process automation and efficiency improvements. Stay updated on best practices and emerging tools in data analytics and reporting. Qualifications & Skills: Technical Expertise: Proficiency in DEX, SAS, SQL, Power BI, and advanced Excel (including pivot tables, macros, and complex formulas) is a must. Strong understanding of data visualization principles and dashboard creation. Industry Knowledge: 23 years of hands-on experience in the credit card domain, with exposure to product performance and portfolio analysis. Familiarity with credit card lifecycle processes, customer segmentation, and regulatory compliance. Analytical & Problem-Solving Skills: Exceptional ability to interpret complex data and present actionable insights. High attention to detail and accuracy in data analysis. Soft Skills: Excellent communication and presentation skills. Ability to manage multiple tasks and meet tight deadlines in a fast-paced environment. Preferred Qualifications: Experience with advanced analytics tools or programming languages (e.g., Python, R). Certification in data analytics tools like DEX, SAS, Power BI, or SQL is a plus.

Key Account Manager Higher Education and Skills (HE) - English Region: South India Department: Higher Education and Skills (HE) English Reports to: Lead Key Account Management, South Asia Location: Hyderabad Contract Type: Permanent Purpose of the Role To manage and grow strategic relationships with high-value Higher Education and Skills (HE) networks across India and South Asia, driving adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills (HE) English portfolio. Key Responsibilities Key Account Management Manage a portfolio of high-value customers and HE groups, acting as the primary relationship manager. Develop and execute Account Plans to retain and grow business from key accounts. Build long-term, trust-based relationships with Higher Education and Skills (HE) decision-makers and influencers. Fulfil the account management tasks for accounts identified as Platinum, Gold, Silver and Bronze and monitor progress. Customer Engagement & Delivery Ensure effective onboarding of new partner Higher Education and Skills (HE) and smooth delivery of English exams and learning services. Coordinate with Exams Operation, Propositions, and Customer Services teams to resolve operational issues. Lead regular check-ins, review meetings, and feedback loops with Higher Education and Skills (HE). Sales & Business Development Identify opportunities for upselling and cross-selling within managed accounts. Meet/exceed KPIs on revenue, customer retention, and satisfaction. Work with the Lead and regional colleagues to engage large Higher Education and Skills (HE) chains with multi-city presence. Reporting & Data Management Maintain accurate account records and pipeline updates using CRM tools. Monitor account performance and provide regular updates to the Lead and other stakeholders. Use customer insights to inform product and service development discussions. Collaboration Coordinate with Marketing to tailor campaigns for account-specific needs. Work closely with colleagues across South Asia, including those in Nepal, Maldives, Sri Lanka, and Bangladesh, to align on best practices and Higher Education and Skills (HE) engagement strategies. Participate in regional forums and team learning initiatives. Work closely with Academic team of CUP for portfolio account management. Qualifications & Experience Essential: Bachelors degree in Business, Education, or related field. 5+ years of experience in account management, business development, or B2B client relationship roles. Experience in the education or services sector, especially working with Higher Education and Skills (HE) or institutional clients. Strong communication and presentation skills, both verbal and written. Ability to manage multiple stakeholders and projects in a dynamic environment. C1 Level of English in CEFR Desirable: Familiarity with the English language education ecosystem in India. Understanding of international Higher Education and Skills (HE) curricula (e.g., Cambridge, IB, etc.). Experience with CRM tools (e.g., Salesforce, Dynamics). Exposure to working with multi-location or pan-India accounts. Skills & Competencies Relationship Management Customer-Centric Approach Strategic Sales Thinking Strong Organizational & Time Management Skills Problem Solving & Resilience Proficiency in Digital Tools & CRM Collaboration & Teamwork Travel Requirements Frequent travel within India to meet and support key Higher Education and Skills (HE) accounts (as per business needs and travel policy). Apply Now

Key Account Manager Higher Education and Skills (HE) - English Region: West India Department: Higher Education and Skills (HE) English Reports to: Lead Key Account Management, South Asia Location: Mumbai Contract Type: Permanent Purpose of the Role To manage and grow strategic relationships with high-value Higher Education and Skills (HE) networks across India and South Asia, driving adoption of English language Learning and Assessment products and services, enhancing customer satisfaction, and contributing to revenue and impact targets for the Higher Education and Skills (HE) English portfolio. Key Responsibilities Key Account Management Manage a portfolio of high-value customers and HE groups, acting as the primary relationship manager. Develop and execute Account Plans to retain and grow business from key accounts. Build long-term, trust-based relationships with Higher Education and Skills (HE) decision-makers and influencers. Fulfil the account management tasks for accounts identified as Platinum, Gold, Silver and Bronze and monitor progress. Customer Engagement & Delivery Ensure effective onboarding of new partner Higher Education and Skills (HE) and smooth delivery of English exams and learning services. Coordinate with Exams Operation, Propositions, and Customer Services teams to resolve operational issues. Lead regular check-ins, review meetings, and feedback loops with Higher Education and Skills (HE). Sales & Business Development Identify opportunities for upselling and cross-selling within managed accounts. Meet/exceed KPIs on revenue, customer retention, and satisfaction. Work with the Lead and regional colleagues to engage large Higher Education and Skills (HE) chains with multi-city presence. Reporting & Data Management Maintain accurate account records and pipeline updates using CRM tools. Monitor account performance and provide regular updates to the Lead and other stakeholders. Use customer insights to inform product and service development discussions. Collaboration Coordinate with Marketing to tailor campaigns for account-specific needs. Work closely with colleagues across South Asia, including those in Nepal, Maldives, Sri Lanka, and Bangladesh, to align on best practices and Higher Education and Skills (HE) engagement strategies. Participate in regional forums and team learning initiatives. Work closely with Academic team of CUP for portfolio account management. Qualifications & Experience Essential: Bachelors degree in Business, Education, or related field. 5+ years of experience in account management, business development, or B2B client relationship roles. Experience in the education or services sector, especially working with Higher Education and Skills (HE) or institutional clients. Strong communication and presentation skills, both verbal and written. Ability to manage multiple stakeholders and projects in a dynamic environment. C1 Level of English in CEFR Desirable: Familiarity with the English language education ecosystem in India. Understanding of international Higher Education and Skills (HE) curricula (e.g., Cambridge, IB, etc.). Experience with CRM tools (e.g., Salesforce, Dynamics). Exposure to working with multi-location or pan-India accounts. Skills & Competencies Relationship Management Customer-Centric Approach Strategic Sales Thinking Strong Organizational & Time Management Skills Problem Solving & Resilience Proficiency in Digital Tools & CRM Collaboration & Teamwork Travel Requirements Frequent travel within India to meet and support key Higher Education and Skills (HE) accounts (as per business needs and travel policy). Apply Now

Roles and Responsibilities Manage customer relationships through effective communication, ensuring high levels of satisfaction and retention. Handle customer complaints and queries in a timely and professional manner, resolving issues promptly. Develop strong understanding of customers' needs and preferences to deliver personalized service. Collaborate with internal teams to resolve complex issues and improve overall customer experience. Analyze data to identify trends and opportunities for growth, making recommendations for process improvements. Desired Candidate Profile 3-7 years of experience in CRM management or related field (BFSI industry preferred). MBA/PGDM degree from a reputed institution (any specialization). Proven track record of excellent query resolution skills with ability to handle multiple tasks simultaneously. Strong knowledge of MS Office applications, particularly Excel.

RL - Wheels:Sales Manager - CVCE About the Business Group The Commercial Vehicle and Construction Equipment (CVCE) department is a part of Retail Lending business of the bank which offers CVCE Loans to all categories of customers Pan India. About the Role Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new CVCE loans Customers and explore additional funding avenues for existing CVCE customers. They have to source CVCE business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee. Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (Business) M/ SM/ AVP Location Mumbai Reporting (Matrix) Key Responsibilities Business Goals & Profitability Responsible to ensure achievement of volume targets of CVCE loans Business with right business mix of New and Used with required channel mix, yield and fee with higher throughput from each off roll resource Audit, Compliance, and Risk Management Responsible for driving PDD collection and ensuring that thresholds are not breached Ensure risk and compliance through quality customer sourcing, timely and satisfactory closure of all regulatory points Sales and Channel Development Meet existing CVCE customers to understand their repeat funding requirement and onboard New to Bank CVCE customers to drive volumes Responsible for ensuring end-to-end processing of cases by liaising with cross functional departments Establish relationships and enhance engagement with branches and channel partners Each relationship to be pitched with liability relationship and getting SI from existing and opening of new accounts Adoption of Siddhi Application to enhance efficiency in Sales Team Improve contribution of PSL in portfolio Customer Experience Oversee fulfilling customer journey with seamless processing and offering a host of banking solutions leading to customer delight. Make Axis Bank the financier of first choice by ensuring best in class TAT Responsible to increase customer retention and engagement to improve Net Promoter Score and customer satisfaction. Collaboration and People Priorities Ensure minimum RO attrition by providing timely guidance Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments Qualifications: Graduation/post-graduation from a recognized institute 0-2 years of work experience (secured loans preferred) Role Proficiencies Strong sales orientation Adept at communication (English and local language) and interpersonal skills Proficiency in managing clients, partner relationships, diverse stakeholders and channels Ability to align with objectives and new initiatives of the bank Skill in managing team efficiently and productively Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset

Position Title: Manager- Performance Marketing Ecommerce Position Type: Regular - Full-Time Requisition ID: 37163 We are passionate about food. But we re even more passionate about our People! About the role : We re looking for a data-driven, creative, and execution-focused Manager - Performance Marketing to lead customer acquisition, retention, and revenue growth across quick commerce platforms like Blinkit, Zepto, Instamart, and others. This role will be key to scaling our CPG brand s digital shelf presence through high-ROI campaigns and strategic on-app activations with major eCommerce partners. You will plan, execute, and optimize paid marketing initiatives across digital channels to drive traffic, conversions, and revenue. A strong focus will be placed on customer retention, frequency, and lifecycle value, with tailored strategies to engage first-time users, win back inactive users, and nurture high-value cohorts. Roles and Responsibilities & Key Deliverables: Strategy and Planning: Define and lead the digital growth roadmap for key eCommerce partners (Blinkit, Zepto, Swiggy, etc.). Develop and implement full-funnel marketing strategies that support rapid customer acquisition and retention. Identify and test new customer acquisition channels (affiliate, influencer, referral, etc.). Collaborate with the broader marketing team (SEO, content, social media) to ensure integrated campaign execution. Campaign Management & Execution: Manage and optimize On App performance marketing campaigns across various customers - Blinkit/Swiggy/Zepto/ Flipkart etc. Responsible for Developing & executing compelling ad copy, creatives, and landing page experiences that drive conversions in liaison with our digital marketing team. Implement and manage tracking and attribution models to accurately measure campaign performance. Own performance metrics: CAC, ROAS, LTV, AOV, and conversion rate. Leverage customer platform tools for A+ content, sponsored listings, and in-app placements. Data Analysis & Reporting: Monitor, analyze, and report on key performance indicators (KPIs) such as CPA, ROAS, conversion rates, click-through rates, and customer acquisition cost. Utilize analytics platforms (e.g., Google Analytics, platform-specific dashboards) to extract actionable insights and identify areas for improvement. Reviewing monthly performance reports with the customer team to optimize costs and drive actional insights for future events. Build dashboards and reporting tools to track KPIs and partner performance. Conduct A/B testing and experimentation to optimize campaigns and improve conversion rates. Merch & Activations Planning: ;Build a roadmap for building relevant events and BAU marketing for Ecommerce customers. Explore and test new assets and tactics to drive incremental growth. Work closely with the product and merchandising teams to align marketing efforts with product launches and promotions. Off App Collaborations: Work with digital marketing team to develop and implement robust strategies for Collaborative Ads leveraging customers First Party Data, including the creation of affinity cohort-based campaigns to enhance conversion rates. Collaborate with customers to develop impactful digital video campaigns during festive seasons, utilizing First Party Data to precisely target audiences and drive brand awareness. Collaborate on influencer marketing initiatives and manage customer-facing social media presence to increase engagement and drive traffic to McCain s landing pages. Vendor Management: Manage and nurture relationships with external agencies and vendors to support campaign execution and overall business goals. Monitor and evaluate vendor performance monthly, ensuring delivery against agreed-upon KPIs and service-level objectives. Commercial Hygiene: Closely work with Internal Finance Associate and Customer s finance function to drive reconciliations as per the agreed commercials for rolling out marketings plans. Quarterly signoff of NDC with customers and ensuring timely approvals of claims as per terms. About You: MBA (Marketing ) with work experience- 5-8 Years in FMCG - Ecommerce & Performance marketing Digital Marketing Knowledge is a must to have & working in Q-com/handling Q-com is added advantage Ability to analyze data to extract meaningful business insights Strong business planning and presentation skills Ability to identify Growth opportunities and convert to business results. Apply Now if you are looking to be part of a flourishing and energetic environment! Join a recognized brand known throughout households across the globe! McCain Foods is an equal opportunity employer. As a global family-owned company, we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity, resilience, and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law. McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms), please let us know and we will work with you to find appropriate solutions. Your privacy is important to us. By submitting personal data or information to us, you agree this will be handled in accordance with McCain s Global Privacy Policy and Global Employee Privacy Policy , as applicable. You can understand how your personal information is being handled here . "

Responsibilities: 1. Manage client relationships for long-term success 2. Meet revenue targets through retention & renewals 3. Generate leads through cold calling & inside sales 4. Convert Inbound leads and queries Health insurance