3980 Customer Retention Jobs - Page 14

Description External To source customers for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates. Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through Process. Qualifications External Post-graduate or graduate with appropriate experience (at east 1 year experience in liabilities sales preferred) Hardcore sales mentality. Primary motivation from achievement of targets. A hunter by orientation. Should be well groomed and presentable with ambassadorship qualities

KRAs: Cash Management Cash/Non-cash transactional activities Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Maintaining speed and accuracy of transactional processes. Sensation of the use of other business opportunities. Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth Redress customer needs pertaining to cash, DDs, cheque deposits, general information. Speed and accuracy of transaction. Exploitation of other business opportunities sensed.Providing quality of experience that will ensure retention and positive word-of-mouth. Experience, Qualifications & Qualities Experience of 1-2 years only. The experience ...

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: POSITION: AREA SALES MANAGER Area Sales Manager is a middle management position thats responsible for the sales and bu...

Sales Manager Education Loan CONSUMER LOANS, RETAIL LENDING About the Business Group The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India. About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. It requires strategic planning and executi...

Sales Manager PL DSA CONSUMER LOANS, RETAIL LENDING About the Business Group The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India. About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. It requires strategic planning and execution to bo...

Experience in Customer Handling, Mostly a presales role where they have to connect to the customers face to face. Coordinate with customers and resolve their queries Build & maintain relationships with a high standard of customer satisfaction. Required Candidate profile Any Graduate Experience in Customer Handling & Servicing Fluency in English & Kannada, Excellent communication Exp from Hospitality, Real Estate, Banking with prior experience in client facing role

Your Mission: Elevate Customer Relationships and Drive Sales Excellence As an Inside Sales Representative, you will be the driving force behind growing and maintaining customer relationships in the digital era. Your responsibilities include: Utilize your (Inside) Sales experience and passion for virtual tools to identify sales and close sales opportunities and address customer needs through digital channels. Develop solid account plans, identify key stakeholders, and collaborate with the Inside Sales team to ensure a comprehensive approach to customer engagement. Embrace a technology-enabled selling approach, ensuring outstanding customer experience through accurate information, training, an...

RL - Wheels:Sales Manager - New Car - Branch About the Business Group: The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India. About the Role: Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers. They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee. Details of the Role: Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels R...

RL - Wheels:Sales Manager - New Car - Open About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India. About the Role Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers. They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee. Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Report...

RL - Wheels:Sales Manager - New Car - Open About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India. About the Role Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers. They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee. Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Report...

RL - Wheels:Sales Manager - New Car - Open About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India. About the Role Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers. They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee. Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Report...

RL - Wheels:Sales Manager - Used Car About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India. About the Role Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers. They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee. Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (B...

Sales Manager PL DSA CONSUMER LOANS, RETAIL LENDING About the Business Group The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India. About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. It requires strategic planning and execution to bo...

Sales Manager Branch Personal Loan CONSUMER LOANS, RETAIL LENDING About the Business Group The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India. About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. It requires strategic planning and e...

Understand the Companys quality assurance policies & processes Ensure that all external and internal requirements are met before our products and services reach our guests Responsible for inspecting procedures and identifying mistakes or non-conformity issues Oversee the quality standards and efficacy of the overall program to ensure utmost in customer satisfaction Understand customer behaviour, demographics, interaction, feedback channels, etc. Analyse and maintain the Companys online/offline reputation via various tools Timely reporting of all reputation data Coordination between different teams for suggested improvements Facilitate immediate issues and provide guest resolution Implement v...

Key Responsibilities Manage and grow relationships with existing corporate clients, acting as their primary point of contact. Understand client needs and design tailored gifting solutions to meet business objectives. Drive repeat business by ensuring client satisfaction and long-term partnerships. Collaborate with internal teams (design, operations, finance) to deliver seamless client experiences. Identify opportunities to upsell and cross-sell products and services to existing accounts. Ensure timely communication, proposal sharing, and project delivery. Track account performance, client feedback, and ensure targets are met consistently. What Were Looking For 4+ years of experience in B2B s...

Zenoti is seeking a Vice President of Product Management who will play an instrumental role in scaling the Product Management team and realizing our vision of becoming the definitive wellness platform. The VP will be pivotal in shaping the future of Zenotis product offerings, leading a rapidly expanding team, and ensuring that our solutions resonate with our customers and the market at large. Key Responsibilities: Play a key role in rapidly scaling the Zenoti Product Management team to support and advance our vision of a complete wellness platform. Hire, lead, and coach a rapidly growing team of Product Managers, fostering a culture of innovation and customer-centricity. Constantly evaluate ...

Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue. Drive demos, walk-through and solution reviews with customers. Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Configure Zenoti to meet customer business scenarios Identify risks based on current product capabilities; define and implement mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfact...

Your responsibilities will include: Building value-based customer relationship Gathering intelligent product feedback and recommendations from the customers Developing customer focused processes for ensuring customer success Applying domain expertise to close deals Ensuring high user adoption of customer success management application Implementing best practices to improve customer success Ensuring smooth onboarding handoff Skills youll need: A passion for customer success and laser focus on providing customer value. 3 - 6 years of overall experience in dealing with customers. Ability to understand, articulate, interact with, and manage customer expectations Open to travel to customer locati...

Asking plenty of questions so you understand not only how something works, but also why it matters to the people using it Writing beyond the obvious and educating customers on Why and How. For this, you will write screen overlay help (WalkMe), train bots to answer common How To questions, and script help articles. Acting as the customers champion and figuring out the best way to get customers the information they need Contributing to the discussions and development of in-house writing style guides of all help artifacts Wed love to hear from you if you are: Someone with 3-6-years of experience in the industry . A self-starter . You must be a highly motivated individual who believes in taking ...

Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue. Drive demos, walk-throughs and solution reviews with customers. Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Configure Zenoti to meet customer business scenarios Identify risks based on current product capabilities; define and implement mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfac...

Greetings from Ignites Human Capital Services Graduate Freshers Experienced Freshers 30k Experienced:38k call hr anusha@7815982900 call Anjum@7795311458 call aditi@7795311459

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...

Role & Responsibilities Own end-to-end customer success strategy, ensuring retention, adoption, and growth across enterprise and mid-market accounts. Lead onboarding and implementation to deliver a smooth customer journey from contract signing to go-live. Partner with Product, Sales, and Support teams to drive continuous value and improve customer outcomes. Establish governance and QBR (Quarterly Business Review) processes with key accounts. Build and manage a high-performing Customer Success team with clear KPIs (renewals, NRR, adoption metrics). Develop scalable playbooks for onboarding, health monitoring, and escalation handling. Provide executive-level reporting on customer health, risk ...

The ideal candidate for this position should have 0-2 years of experience and fall within the age bracket of 25-40 years. It is essential to possess a strong command of MS Office, particularly Excel. Responsibilities include planning and executing strategies for customer retention and loyalty. You will be expected to address customer problems and concerns, ensuring their satisfaction. Collaboration with various departments within the organization is crucial for resolving customer issues efficiently and implementing retention plans. Managing the customer database and leading customer engagement initiatives are key aspects of this role. The position is based in Hyderabad. To apply for this pos...