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About Foundever

Foundever® is a global leader in the customer experience (CX) industry. With +150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX. Get to know us at www.foundever.com

Hotel Reservation Executive

Mumbai Suburbs, Mumbai (All Areas)

1 - 4 years

INR 1.0 - 3.0 Lacs P.A.

Work from Office

Full Time

Greetings from Foundever. We are hiring for Customer Service Executive at Our Mumbai office (Chandivali, Andheri East). This is a 5 day working role and will have Rotational Night shifts which will be decided as per the Roaster. Please see below the role requirements and skills required. At least HSC Passed and above with relevant documents 1 or more year experience with Any International Bpo. Candidates with Excellent communication skills Graduate Freshers are also welcome Aspirant should be Flexible with the Rotational weekoffs and Rotational shifts. Contact HR Florica:7861817388 OR Drop your Resume on Florica.rathod@Foundever.com

Operations Manager

Navi Mumbai

10 - 15 years

INR 15.0 - 17.0 Lacs P.A.

Work from Office

Full Time

Candidates should be from BPO/BPM Background Telecom background experience is Preferred Total Experience - 10+yrs Relevant Experience - 1+ yrs (Manager on paper) Education - Any Graduate or 4 years Diploma Shifts - US (24x7) Handling AM's & TL's Location: Airoli, Navi Mumbai College degree in Business Management/Administration or equivalent combination of education and directly related experience 4 or more years of directly related experience, including 2 or more years of supervisory experience. Strong leadership skills with the ability to manage large groups of people. Strong verbal/written communication and facilitation skills. Strong interpersonal skills and experience demonstrating successful customer relationship management. International Voice Experience; having Outbound experience will have an added advantage Shall operate in US shift timings, and would be required to stretch as and when required manager level into Telecom Domain for International contact center, US Appropriate communication and escalation of client issues to multiple levels of site and Operations management Client strategies to meet client/corporate goals and objective

Hiring For International Customer Support Process

Mumbai, Mumbai Suburban, Navi Mumbai

1 - 2 years

INR 0.5 - 2.0 Lacs P.A.

Work from Office

Full Time

Hiring Now: Voice/ Blended Support Executive at Foundever( Sitel) Candidates from Mumbai Location can apply. We are hiring for CSR for Voice/ Chat Process At our Mumbai Office (Chandivali, Andheri East.) This is a 5 Days working role and will have US Shift and UK Shift which will be decided as per the roster. Candidate should be comfortable working in night shift. Please see below the role requirements and skills required. HSC with 6months or above experience into relevant field. Salary: Up to 22k In-hand (Relevant Feild Experience & On Paper Documents) Graduates Fresher can apply. Salary: Up to 20k In-hand (For Fresher) Experience into Chat/ Voice process. Strong Communication, teamwork, time management and problem solving. Strong Analytical, Multitasking and decision-making abilities. Strong Emotional Intelligence Candidates those who are interested to apply. Candidates from Mumbai Location can apply. Connect on call with HR Vidhika Chavan 8999220422 OR Kindly drop your resume on below mail ID vidhika.chavan@foundever.com

Salesforce Administrator

Chennai

3 - 5 years

INR 5.0 - 9.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities Bachelors degree in computer science or equivalent Ample knowledge of Salesforce core functionality and limitations Experience working with SOQL, Visualforce, and Lightning components Experience with Salesforce declarative programming tools such as Process Builder and Flow Builder/Cloud Flow Designer Experience working with data migration and import tools such as Data Loader and Data Import Wizard or Jetstream Hands on experience with Flows and Process builder, ability to articulate on bulk triggers At least one of the following Salesforce certifications: Administrator, Advanced Administrator Ability to manage several ongoing customization projects from end-to-end, including gathering requirements, solution design and development, and finally working with stakeholders to roll out the solution to their teams Highly developed interpersonal and written/spoken communication skills to effectively lead and work with cross-functional teams, primarily Sales, Demand Generation, Client Success, Revenue Operations, and Finance Proven experience building effective CRM-based solutions Be a motivated self-starter that is independent, and a team player focused on excellence Comfortable in a hybrid Agile, Scrum and Waterfall settings Have a general understanding of the Software Development Life Cycle (SDLC) process

Training Manager

Hyderabad

14 - 20 years

INR 0.6 - 0.8 Lacs P.A.

Work from Office

Full Time

Should have experience of 14+ years in L&D Domain Excellent Communication Skills Should be skilled in working with inbound, outbound & blended (voice & email) environment Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching,training , professional development and corrective action plans Managing Customer Service Training Monitor Review Trainer s Performance on monthly basis. Ensuring timely delivery of training batches on floor. Formulating Training procedures, policies and processes. Planning and coordinating necessary training on various tools, compliance, policies and procedures to the team members. Maintain daily training dashboards calendar every month planning of training rooms accordingly. Working closely with the Ops and quality team to use data from floor in training sessions for enhancement of productivity. Mapping Trainers KPI s to ensure good Training output Capturing, Measuring and Analysing CSAT and Related Scores to enhance customer experience. Criteria Should be having BPO experience Should be having experience of Managerial level Should know the KRA of Manager Training Manager Training experience is Mandate Qualification - Graduate in any stream

Senior Workato Developer

Chennai

5 - 8 years

INR 12.0 - 20.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities 5+ years of experience in integration development, with at least 2+ years working with Workato. Strong expertise in Workato recipe development, API management, webhook integration, and custom connector development. Proficiency in RESTful APIs, JSON, XML, SQL, and cloud-based application integrations. Experience with enterprise SaaS applications such as Salesforce, NetSuite, Workday, and other ERP/CRM systems. Knowledge of Workato security best practices, governance policies, and error-handling mechanisms. Ability to translate business requirements into scalable automation solutions with minimal supervision. Strong problem-solving skills with a proactive approach to troubleshooting and optimization. Excellent communication and collaboration skills to work effectively with technical and non-technical stakeholders. Workato certification(s) or equivalent hands-on experience in Workato enterprise projects. Experience with scripting languages such as Python, JavaScript, or Ruby for advanced automation needs. Familiarity with data transformation, ETL processes, and event-driven architecture. Experience working in a mission-driven organization or a passion for social impact.

Team Coach

Navi Mumbai, Maharashtra, India

1 years

Not disclosed

On-site

Full Time

Foundever is Hiring Subject Matter Expert /Team Coach for US ISP Telecom Process for Our Navi Mumbai Location. Roles & Responsiblity Support in the new hire experience classroom including crosschecks and contact handling.Possess knowledge of where learners are in their learning whenever providing support.Facilitate debrief sessions.Observe and support contact handling, observe behaviors such as hold, tool usage, and efficient navigation.Attend and engage in the reinforcement training and contribute when applicable.Support questions through various communication tools.Supervise assigned team to meet or exceed client and corporate goals including C-SAT and FCR, Operational metrics, Quality, Customer satisfaction, Client satisfaction, and Profitability/Productivity.Regular monitoring, coaching and development of agents with the team. Implement agent recognition programs under direction of Manager Site Operations. Share best practices across teams and build spirit of teamwork. Education : HSC /GradExperience : Minimum 1 year of experience as a SME on paperProcess : Experience in Telecom & Non Telecom /Voice /Non-Voice/ Chat Process is mandatory (International)Background : BPO ExperienceShift Window : 24 x 7Weekoffs : Any 2 days in a weekLocation : Airoli Required SkillsStrong leadership abilitiesExcellent communication skillsProblem-solving skillsPreferred SkillsExperience in a similar roleKnowledge of industry best practices

Hiring For US Non Voice Process

Mumbai Suburban, Mumbai (All Areas)

1 - 2 years

INR 0.5 - 2.25 Lacs P.A.

Work from Office

Full Time

Greetings from Foundever!, JOB ROLE: INTERNATIONAL Non Voice SUPPORT. As a Customer Service Representative, your primary responsibility is to ensure a positive and satisfying experience for our customers. This involves addressing inquiries, resolving issues, and providing information about our products or services. Eligibility Criteria: 1.Age of applicant should be Between 20 - 39 years. 2. Minimum Qualification Intermediate (or +2 equivalent). 3. Exceptional written and verbal communication skill in English. 4. Shifts: Rotational shifts (Should be comfortable to work 24/7. Employee Perks: Transport facility: One way home pickup/drop provided depending upon your shift timings. Travel Allowance: Rs.100/day of Work from office. Performance Bonus: Based on your monthly performance. Job Location: ANDHERI (EAST), Mumbai. Note: Drop your updated resume or contact on the number given below. Vidhika Chavan HR Team 8999220422 vidhika.chavan@foundever.com

Senior Technical Program Manager

Hyderabad

10 - 20 years

INR 15.0 - 30.0 Lacs P.A.

Work from Office

Full Time

Job Summary: We are seeking an experienced Senior Technical Program Manager (STPM) to lead and coordinate transformative IT projects across our organization. This role requires a strategic thinker with deep technical expertise, excellent leadership skills, and a strong ability to drive cross-functional teams toward the successful execution of complex IT initiatives. The STPM will be responsible for overseeing project planning, execution, and delivery while ensuring alignment with business objectives and technology strategies. This role will work primarily with IT infrastructure teams and coordinate with project managers in a different department to ensure smooth collaboration and alignment. Key Responsibilities: Program Leadership: Drive the end-to-end execution of large-scale, transformative IT programs, ensuring seamless integration across business and technical teams. Project Coordination: Develop and manage detailed project plans, timelines, and milestones while tracking progress and mitigating risks proactively. Stakeholder Management: Collaborate with business leaders, IT infrastructure teams, vendors, and external partners to align project goals and deliverables with business objectives. Coordinate with project managers from other departments to ensure seamless cross-functional integration. Technical Oversight: Work closely with engineering and architecture teams to provide guidance on technical feasibility, design decisions, and implementation strategies. Risk & Issue Management: Identify, track, and resolve project risks and dependencies to ensure on-time and on-budget delivery. Budget & Resource Management: Develop cost estimates, manage budgets, and allocate resources efficiently to maximize project impact. Agile & Process Optimization: Implement Agile methodologies and best practices to improve program efficiency and team collaboration. Reporting & Communication: Provide regular updates to executive leadership on program status, key metrics, and strategic recommendations. Qualifications & Requirements: 10+ years of experience in IT program/project management, with a focus on large-scale technology initiatives. Strong technical background in IT infrastructure, cloud computing, cybersecurity, enterprise applications, or software development. Proven experience leading cross-functional teams in a fast-paced, dynamic environment. Expertise in Agile, Scrum, and other project management methodologies (certifications such as PMP, CSM, or SAFe preferred). Excellent problem-solving, analytical, and critical-thinking skills. Strong interpersonal and communication skills, with the ability to influence and negotiate with stakeholders at all levels. Proficiency in project management tools and data visualisation tooling such as Smartsheets and PowerBI

Foundever is Hiring For Sales Process

Navi Mumbai, Mumbai (All Areas)

0 - 2 years

INR 0.5 - 2.25 Lacs P.A.

Work from Office

Full Time

Greetings From Foundever!!! Hiring Only for Candidates from Mumbai Location. (Harver and central line) Work Mode - Work from Office Process: Lead Customer Support Voice (Kannada) Salary : Upto 18k In-hand + Performance Incentives. Qualification: HSC + 6 Months Exp OR Graduates (Sales Experience preferred) Working Days: 6 Working days with One Rotational weekly Off. Shift timing: 6am to 12am (Any 9hours shift) Mandatory Language: Kannada,Tamil, Malayalam, Telghu & English Work Location: Chandivali, Post 2 months will move to Mahape (Trans-Harbour line). Transport Facility: Centralized pickup from Andheri and Ghatkopar Station. Excellent Verbal & Written Communication in English. Home pick up and drop window (9pm to 6am). No planned leaves for 6 months. Job Summary: • Ensuring customer satisfaction and fostering positive relationships with our clients. • Responsible for addressing customer inquiries, resolving issues. • Your strong communication skills, problem-solving abilities, and customer-centric approach will be critical in delivering a seamless customer experience. • Real Estate sales process. Candidates from Mumbai Location can apply. Connect on call with HR RAMESH PAL 730343025 OR Kindly drop your resume on below mail ID ramesh.pal@foundever.com

US Banking Voice Process 2 Fix Off (Sat and Sun)

Mumbai

0 - 2 years

INR 0.7 - 2.0 Lacs P.A.

Work from Office

Full Time

US banking voice process Graduate with result hard copay passing Shift timing 4.30 pm to 2.30 am any 9hrs Salary 18k +travelling allowance (2200)+pac Transport Joined date 12 may 2024 Hr Ramesh pal 7303443025 501 b1 boomrang bldg chandiwali pharm rd sakinaka andheri east, mumbai 400072

Microsoft 365 Systems Engineer

Hyderabad

3 - 5 years

INR 5.0 - 9.0 Lacs P.A.

Remote

Full Time

Position Summary: We are looking for a Microsoft / Office 365 Systems Engineer with a strong infrastructure background to support and enhance our Microsoft ecosystem across a high-availability BPO environment. This role will focus on the deployment, management, and support of Office 365 services, hybrid Exchange, Active Directory, and related infrastructure components that are critical to our large-scale, 24/7 operations. The ideal candidate will have hands-on experience in managing enterprise-grade Microsoft environments, a solid understanding of infrastructure resilience and automation, and the ability to thrive in a fast-paced, SLA-driven industry. Key Responsibilities: Microsoft 365 Administration: Design, implement, manage, and support the Microsoft 365 suiteincluding Exchange Online, Teams, SharePoint Online, OneDrive, and Intune—ensuring performance, availability, and scalability in a 24/7 BPO environment. Hybrid and Cloud Infrastructure Management: Administer hybrid Exchange environments, and on-prem SharePoint, along with an understanding of directory synchronization (AAD Connect) Email hygiene solutions: Support and maintain supporting Email technologies such as SPF/DKIM/DMARC to ensure secure mail flow. Collaboration Services Support: Provide operational support and technical integration expertise for additional collaboration platforms such as Adobe Connect, Zoom, Slack, and Google Workspace , ensuring interoperability with Microsoft services and seamless end-user experience. Automation and Scripting: Create and maintain PowerShell scripts to automate administrative tasks such as provisioning, monitoring, reporting, and system health checks. Technical Support and Troubleshooting: Act as a tier-2/3 escalation point for M365 and collaboration-related incidents; troubleshoot complex issues, analyse logs, identify root causes, and provide long-term solutions to issues System Monitoring and Optimization: Monitor service performance and usage, perform capacity planning, and implement improvements to ensure uptime, reliability, and optimal resource utilization. Training and Documentation: Conduct training sessions for IT staff and end users on Microsoft 365 and other supported collaboration platforms; maintain detailed documentation for systems, configurations, SOPs, and user guides. Cross-Functional Collaboration: Work closely with teams such as Networking, Security, and Endpoint Support to support system integrations, voice/collaboration tool stability, and business continuity. Project and Vendor Management: Lead and contribute to projects involving deployment or enhancement of collaboration technologies; coordinate with vendors (e.g., Microsoft, Zoom, Adobe) for issue escalation and service optimization. Availability and Incident Response: Participate in after-hours and on-call support rotations to maintain uninterrupted service availability across all collaboration and communication platforms. Requirements: 3–5 years of experience supporting enterprise Microsoft infrastructure (O365, Exchange, AD, Intune) in a 24/7 environment. Experience working in or supporting IT for BPO, call centres, or similar high-availability, large-user-base environments. Strong skills in PowerShell scripting for automation and reporting. Experience with hybrid identity and directory synchronization (Azure AD Connect). Solid understanding of networking fundamentals (DNS, DHCP, VPNs, firewalls) as they relate to Microsoft services. Ability to manage multiple priorities and support large-scale deployments with minimal downtime. Nice to Have: Microsoft certifications such as: Microsoft 365 Certified: Enterprise Administrator Expert Azure Administrator Associate Security Administrator Associate Experience with Conditional Access, and compliance policies. Experience with change management and ITIL processes.

Endpoint Vulnerability Manager

Hyderabad

7 - 12 years

INR 15.0 - 25.0 Lacs P.A.

Remote

Full Time

Job Summary We are seeking an experienced and results-driven Endpoint Vulnerability Manager to lead our efforts in identifying, managing, and mitigating endpoint vulnerabilities across our enterprise environment. This role requires hands-on expertise in managing enterprise tools like SCCM (System Center Configuration Manager) and Tenable for vulnerability scanning and remediation. The successful candidate will play a pivotal role in safeguarding the organization's endpoint security while ensuring compliance with industry standards and regulatory requirements. Key Responsibilities Vulnerability Management Manage the end-to-end process of endpoint vulnerability detection, prioritization, and remediation. Utilize Tenable to conduct comprehensive scans of endpoint devices, including desktops, laptops, and mobile devices, identifying security gaps and vulnerabilities. Implement patching and configuration updates processes using SCCM and other deployment options to reduce vulnerabilities across the environment. Monitor and report on vulnerability remediation progress and effectiveness. Endpoint Security Strategy Develop and maintain endpoint security strategies that align with organizational risk tolerance and industry best practices. Ensure compliance with security baselines and frameworks, such as CIS Benchmarks and NIST standards. Identify and mitigate risks arising from unpatched systems, misconfigurations, or outdated software. Tool Management and Optimization Partner with the Software Delivery Engineering Manager to ensure configuration and maintenance of SCCM platform is optimal for patch deployment, software updates, and operating system management. In partnership with Security & Compliance and Software Delivery Engineering teams, manage Tenable client compliance in order to optimize Tenable for scanning, reporting, and integration with other security tools. Automate routine tasks and processes to enhance the efficiency of endpoint vulnerability management efforts. Collaboration and Communication Partner with client management, service delivery and infrastructure teams to ensure vulnerabilities are addressed in a timely manner. Provide detailed reporting and dashboards on endpoint vulnerabilities to technical teams and management. Communicate technical concepts to non-technical stakeholders, ensuring clear understanding of risks and remediation plans. Provide and maintain training material and upskill junior engineering staff through remote training in best practice processes and procedures to optimize vulnerability remediation. Compliance and Governance Work with Security and Compliance teams to ensure endpoint vulnerability management practices comply with relevant regulatory standards such as HIPAA, PCI-DSS, or GDPR. Participate in audits and provide required documentation on endpoint vulnerability management activities. Regularly assess endpoint security posture and recommend improvements based on evolving threats. Required Qualifications Education & Experience Bachelors degree in Computer Science, Information Security, or a related field (or equivalent experience). 5+ years of experience in vulnerability management or endpoint security roles, preferably in a large enterprise environment Proven ability to sift through and rationalize large datasets with Technical Skills Strong knowledge of Windows and MacOS operating systems Advanced proficiency and practical application of SCCM and Intune for software deployment, patch management, and OS lifecycle Proficiency with Tenable or similar vulnerability scanning tools (e.g., Qualys, Rapid7) Experience with PowerShell for automating common tasks Understanding of network security concepts and principles. Soft Skills Strong analytical and problem-solving abilities. Excellent communication skills, both written and verbal. Proven ability to manage multiple projects and prioritize tasks effectively. Team-oriented with the ability to work collaboratively across departments. Preferred Qualifications Relevant certifications such as CISSP, CISM, GSEC, or Microsoft Certified: Modern Desktop Administrator. Experience with mobile device management (MDM) platforms Knowledge of ITIL processes and frameworks.

Hiring For international voice executive

Hyderabad

0 - 3 years

INR 2.75 - 3.5 Lacs P.A.

Work from Office

Full Time

Hiring For international Voice executive Job Title : International voice process Location : Hyderabad Shift : Night Shifts Salary : Freshers: 2.6 to 3 LPA Experience: 3 to 3.6 LPA Job Description : We are looking for dedicated individuals to join our team as International Voice - Customer Support Executives with Excellent communication . Eligibility Criteria : Fresher or any BPO related experience. (10+2 undergraduates can apply) Excellent verbal communication skills in English. Ability to work night shifts. Key Responsibilities: Responding promptly to customer inquiries. Handling and resolving customer complaints. Providing information about products and services. Troubleshooting and resolving product issues and concerns. Ensuring customer satisfaction and providing professional customer support. Perks and benefits: Performance-based Monthly & quarterly incentives. Health insurance and other benefits. Two-way transportation. If you meet the above criteria and are eager to join a dynamic team, please send your resume via WhatsApp or call 9032470898. Contact timings: 11 am to 6 pm (Monday - Saturday)

Quality Manager

Navi Mumbai

11 - 15 years

INR 15.0 - 16.0 Lacs P.A.

Work from Office

Full Time

Quality Manager - US Domain (Navi Mumbai) Total Experience - 12+ Years Relevant Experience - 1+ years as a Manager (8+ years into quality management domain) Candidates should be from BPO/BPM background only Candidates from Mumbai/Navi Mumbai location should apply Work from office opportunity 24 x 7 Shifts Job Location: Airoli, Navi Mumbai Summary of Primary Job Responsibilities : Responsible for devising and establishing Quality procedures, standards and specifications Review customer requirements and make sure they are met and Look at ways to reduce waste and increase efficiency. Set up and maintain controls and documentation procedures. Monitor performance by gathering relevant data and produce statistical reports Measure performance and identify any areas of weakness, recommending and implementing improvements Liaise with other managers and staff and provide training, tools and techniques to enable others to achieve quality standards. Assess the effectiveness of changes made. Typical Qualifications: Education: Bachelor's degree in business administration or relevant fields. Experience Target Prior experience in quality assurance as a manager or other related roles. 3 plus years experience in an operations/customer service call center environment. Skills: Strong knowledge of quality assurance standards and methodologies. Excellent managerial, leadership and communication skills. Analytical approach with good numerical skill and understanding of statistical analysis. Keen attention to detail and organizational abilities. Basic knowledge of computers and use of software like MS Office. Knowledge: Demonstrated experience in managing quality/operations teams in a service environment. Demonstrated ability managing and developing large high performance teams of analysts/managers is required. Must have handled large teams in BPO for Voice & Non Voice process Understands the value of confidentiality and sensitivity of tasks at hand Consistently exhibits honesty in giving reliable solutions/answers to clients inquiries and or issues Abilities: Ability to work under pressure in a fast-paced dynamic environment. Clear and logical thinking with an ability to deal with ambiguity. Communicates effectively in a positive manner Excellent Customer Service Skills Demonstrates an ability to be well-organized, efficient and self-disciplined Special Certifications Certification in Lean and/or Six Sigma or equivalent, would be preferred Travel Required Not required.

Microsoft SharePoint Systems Engineer

Hyderabad

3 - 8 years

INR 4.5 - 8.5 Lacs P.A.

Remote

Full Time

About the Role We are seeking a highly skilled and proactive SharePoint Engineer to join our global IT team. This role will support both SharePoint Online and On-Premises environments, along with Power Automate, Power Apps, and Microsoft Dataverse , to empower collaboration, automation, and data integration across the business. As part of a large-scale BPO organization, you will play a key role in enabling secure, scalable, and efficient digital workplace solutions for thousands of users across multiple regions. Key Responsibilities SharePoint Online Management Administer, configure, and maintain SharePoint Online environments, including site collections, document libraries, content types, and permission structures. Oversee the full lifecycle of SharePoint sitesfrom creation and usage governance to decommissioning. Monitor system health, performance, and usage metrics, proactively resolving issues and optimizing performance. Ensure compliance with corporate governance policies and best practices for content management and collaboration. SharePoint On-Premises Administration Manage on-prem SharePoint farms (2013/2016/2019), including upgrades, patching, backup/restore, and infrastructure health. Handle hybrid configurations, ensuring a seamless user experience across cloud and on-prem environments. Work on a project team to transition on premises content to SharePoint Online Power Automate Administration Design, implement, and maintain Power Automate flows that automate business processes and enhance productivity. Troubleshoot and optimize existing workflows for performance, reliability, and compliance. Collaborate with business teams to develop automation solutions that meet operational requirements. Power Apps Administration Develop, deploy, and manage custom Power Apps solutions that integrate with SharePoint, Dataverse, and other business systems. Maintain and enhance apps based on evolving user needs and feedback. Ensure applications are secure, performant, and user-friendly. Microsoft Dataverse Administration Administer Dataverse environments and manage custom tables, relationships, business rules, and data policies. Integrate Dataverse with Power Platform solutions to facilitate seamless data access and automation. Monitor data integrity, access control, and platform scalability. Security & Compliance Implement and maintain security best practices across SharePoint and Power Platform environments. Enforce governance, access control, data retention, and auditing policies. Support compliance initiatives and respond to internal/external audits as required. Support & Troubleshooting Provide Tier 2/3 support for SharePoint Online, SharePoint On-Prem, Power Automate, Power Apps, and Dataverse. Resolve technical issues and ensure timely resolution of incidents and service requests. Deliver end-user training and create documentation to support adoption and best practices. Required Technical Skills Minimum 3+ years of experience as a SharePoint Administrator or similar role. Hands-on experience with SharePoint Online and SharePoint On-Premises. Strong expertise in Power Automate , Power Apps , and Microsoft Dataverse administration and development. Experience designing and managing SharePoint site collections , document libraries , and permissions models . Proficient with Microsoft 365 tools and services: OneDrive, Teams, Outlook, and Exchange Online . Familiarity with PowerShell , PnP PowerShell , and automation scripting for administration tasks. Understanding of data modelling and relational structures in Dataverse. Familiarity with Power BI , including basic report integration with SharePoint and Dataverse. Solid grasp of security , compliance , and governance in the Microsoft cloud ecosystem. Preferred Qualifications Microsoft certifications (e.g., MS-700, PL-900, PL-100, PL-400, or equivalent). Experience in enterprise-scale BPO or IT service management environments. Familiarity with third-party SharePoint management tools (e.g., ShareGate, Metalogix). Knowledge of hybrid identity and authentication models (Azure AD Connect, ADFS). Key Competencies Strong analytical and troubleshooting skills. Ability to communicate complex technical information to non-technical users. Self-starter with excellent time management and organizational skills. Collaborative mindset with a focus on service delivery and user satisfaction.

Hiring candidates For Accounts Payable

Hyderabad

1 - 3 years

INR 3.0 - 3.5 Lacs P.A.

Work from Office

Full Time

Hiring For Accounts payable Job Title : Accounts payable specialist Location : Hyderabad Shift : Night Shifts Salary: Experience: 3.1 to 3.5LPA Job Description : The accounts payable specialist undertakes a variety of financial and non financial task to help guarantee proper disbursements of funds according to the organizations expenditure cycle. primarily working in accounts payable, enter invoices, disburses funds and understands GAAP accounting practices. Eligibility Criteria : Graduate 1.3 years or more experience with accounts payable or general accounting. Team player with a strong work ethic proactive orientation who can anticipate needs is assertive and highly accountable, with an mature and positive attitude. Excellent verbal communication skills in English. Ability to work night shifts. Key Responsibilities: Keeping track of all payments and expenditures, purchase orders, invoice and statements etc. Reconciling processed work by verifying entries and comparing system reports to balance. Maintaining historical records. Paying vendors by scheduling pay checks and ensuring payments is received for outstanding credit. generally responding to all vendor inquiries. Continuing to improve the payment process. Perks and benefits: Performance-based Monthly & quarterly incentives. Health insurance and other benefits. Two-way transportation. If you meet the above criteria and are eager to join a dynamic team, please send your resume via WhatsApp or call 9032470898, 9032679227 Contact timings: 11 am to 6 pm (Monday - Saturday)

Accounts Payable Executive

Hyderabad

1 - 3 years

INR 2.5 - 3.5 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Please find the below JD for HRG (Home River Groups) LOBs Accounts Payable (AP), Client Accounting (CA), Cash Apps, HOA We Usually target people who holds atleast 12 months of experience and also who holds an experience into accounts payable, accounts receivable, bank reconciliation, vendor reconciliation,P2P (process to procurement),Auditing, CA dropout students, accounting, financing, and banking. Preferred candidate profile Accounts Payable (non-voice) 2-way cab 5:30pm-2:30am shift exp less than 15 months exp more than 15 months – Rounds of interview HR Screening Socrative – English Grammer assessment (cutoff – 70%) Harver chat – 40% cutoff Harver voice – 75% cutoff Product interview – question will be asked based on their previous work experience. OPS interview – will check the stability and communication.

Lead Generation Executive

Navi Mumbai

1 - 2 years

INR 0.5 - 2.25 Lacs P.A.

Work from Office

Full Time

( Job Title: Lead Generation Executive (Voice) Real Estate Location: Now: Andheri (Chandivali) After 1 Month: Mahape, Navi Mumbai Industry: Real Estate Salary: Up to 20,000/month + 1,500 Travel Allowance (while at Andheri) Job Description: Were hiring Lead Generation Executives for our real estate sales team. The role involves making outbound calls, generating leads, and scheduling appointments. *Requirements: HSC with 6+ months experience OR Graduate (preferred) Good English communication skills (must) Real estate experience preferred Confident and target-driven Basic computer knowledge Job Details: 6-day work week with 1 rotational off 9-hour shift between 8 AM to 10 PM No planned leaves for the first 6 months Only candidates from Mumbai Central or Navi Mumbai preferred Apply now with your updated resume! Vidhika Chavan HR Team 8999220422 vidhika.chavan@foundever.com

Zendesk Developer

Chennai

5 - 8 years

INR 9.0 - 19.0 Lacs P.A.

Hybrid

Full Time

Role & responsibilities 5+ years of experience in Zendesk development, administration, and integration. Proficiency in Zendesk Apps Framework (ZAF), JavaScript, APIs, and Liquid markup. Strong understanding of Zendesk Support, Guide, Chat, and Explore. Experience integrating Zendesk with Salesforce, Slack, or other CRM and communication tools. Solid understanding of ticketing workflows, automation, macros, and triggers. Experience with reporting and analytics using Zendesk Explore. Familiarity with SAML, SSO, OAuth, and other authentication mechanisms. Strong problem-solving skills and ability to work in a fast-paced environment.

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Foundever

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Outsourcing and Offshoring Consulting

Miami FL

10001 Employees

179 Jobs

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