6811 Customer Retention Jobs - Page 29

Key Responsibilities: Handling Digital Calls ( Call Quality Audit Process Adherence). Query resolution and Service request processing at Digital Calls. Service to Sales/Recruitment lead Generation and Conversion. Ensuring 13M & 25M persistency collection. Retaining customer coming in for Surrender/ECS/FLC/E2R. New Business WIP Management. Statutory Compliance & Branch Risk Rating. Training & Certification. Desired qualifications and experience: Must have a minimum of 2-3 years Insurance experience of which at least 2 yrs in customer service / operations / Finance. Must be a graduate. Knowledge and skills required: Ability to work in a fast paced environment Strong people skills Good co-ordin...

Job Brief: Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports Account Managers also answer client queries and identify new business opportunities among existing customers In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience This position may require occasional travel Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the l...

We are looking for a highly skilled and experienced US Logistics Coordinator / Freight Broker to join our team in Zirakpur. The ideal candidate will have 2-5 years of experience in logistics coordination or freight broking, with a strong background in these areas. Roles and Responsibility Coordinate with clients to understand their logistics requirements and provide effective solutions. Manage and negotiate rates with carriers to ensure cost-effective transportation. Develop and maintain relationships with key stakeholders, including carriers, suppliers, and customers. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with internal teams to ...

We are looking for a highly skilled and experienced US Logistics Coordinator / Freight Broker to join our team in Zirakpur. The ideal candidate will have 2-5 years of experience in logistics coordination or freight broking, with a strong background in these areas. Roles and Responsibility Coordinate with clients to understand their logistics requirements and provide effective solutions. Manage and negotiate rates with carriers to ensure cost-effective transportation. Develop and maintain relationships with key stakeholders, including carriers, suppliers, and customers. Analyze market trends and competitor activity to identify opportunities for improvement. Collaborate with internal teams to ...

Make your career in BPO:- Hiring for fresher and experience Role & responsibilities : Handle Inbound customer queries for UK telecom Customers. Recommend suitable upgrades/services. Maintain high service quality and customer satisfaction. Preferred candidate profile We are looking for energetic, fluent English speakers. Freshers eager to start career in International BPO. Experienced candidates can also apply. Immediate Joiners are required. Candidate from domestic experience can also apply. Customer service/ sales/ up sell any experience will work. Work Details: Shift- Rotational 9 Hours-between 12:30 PM to 01:30 Am IST. Working Days- 5 Days/Week(2 Rotational week off) Work Location- Udyog ...

Position:- Inbound And Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,500 in-hand to 13,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply To schedule your interview Call or send your CV through W...

Shaadi.com hiring for Team Leader - Lucknow Location Role As a Team leader, you will be responsible for managing the team who does post-sales experience and membership renewal of our personalized customers. To be a successful Team leader, you should be proactive, patient, and able to work in a high-pressure environment. Ultimately, a top performing Team Leader is the one who is a product expert and demonstrates exceptional communication, problem solving and customer service skills. What you will do in this role Manage post-sales experience and service of premium members of Shaadi SELECT. Mentor and develop the team. Effectively manage shift operations. Strong Knowledge and Experience on Oper...

Position:- Customer Service Representative - BPO Voice Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- Upto 15,000 in hand + unlimited incentives. Office Time :- 9.30 Am To 6.30Pm Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact: - Hr Saloni -7030023066

Hiring for Fortune 500 companies UG/Freshers- Salary Range 20k to 30k in hand Experience Candidature - salary range 32k to 70k in hand unlimited, uncapped incentive Both side cabs 24/7 shifts limited opportunities available Mob:- ashu, 8744857809 Perks and benefits BOTH SIDES TRANSPORATION AND UNCAPPED INCENTIVES

Lead and manage the entire customer success function, ensuring a seamless and positive experience across all touchpoints - WhatsApp, calls, email, and social platforms. Build and mentor a high-performing customer support team, focusing on training, empathy, and quick problem resolution. Set up SOPs and service workflows to ensure consistent tone, response time, and accuracy in communication. Analyze customer feedback, complaint patterns, and retention data to identify root causes and improve overall experience. Collaborate with production, logistics, and marketing teams to resolve issues, manage escalations, and close feedback loops. Develop and implement customer loyalty and retention progr...

About the Role: We are seeking a highly motivated and customer-focused individual to join our Customer Success Team. With 3+ years of experience in this role, you will be responsible for providing excellent customer support to our clients for our SaaS product. You will be the primary point of contact for customer inquiries and will work closely with the product and technical teams to resolve customer issues. You will also be required to handle inbound inquiries, provide demos to potential customers, on-board them to the system & follow-up on due renewal payments. Responsibilities: Respond to customer inquiries via phone, email and chat in a timely and professional manner Troubleshoot custome...

AVP- Key Account Manager Our Client: Our client, a leading insurtech startup specializes in providing innovative and comprehensive employee benefits solutions, offering a range of customizable packages tailored to meet the unique needs of businesses through their tech-first platform. They are backed by leading global investors and are on their scale up stage. Title: AVP- Key Account Manager Location: Bangalore Education: Graduate Experience: 2+ Yrs About the Role: We're looking for a skilled Key Account Manager (Mid Market) who will be responsible for managing the key accounts of the company and maximizing sales opportunities within them. You will be accountable for ensuring that the targete...

Sunlight Sports Studio is seeking a proactive and solutions-focused Customer Support member to join our team. Responsible for managing customer inquiries, troubleshooting issues, and maintaining our service across various communication channels.

Role & responsibilities- Core Competencies • Customer-Centric Mindset: Prioritize customer satisfaction by understanding and resolving issues with empathy and care. • Digital Solution Selling: Proficiency in consultative selling, cross-selling, and upselling Adobes SaaS solutions to meet customer needs. • Retention Strategy & Churn Reduction: Expertise in identifying at-risk customers, designing personalized retention strategies, and increasing customer lifetime value through proactive engagement. Customer Engagement & Relationship Management: Build meaningful relationships across multiple touchpoints, ensuring a positive and seamless experience. • Effective Communication: Ability to explain...

Process- Tata CFAB IB (customer service) Exp- Fresher and Exp both can apply Good communication skills Salary: upto 18,000 in hand Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile Graduation is mandate Job location - Millenium Business Park, Mahape, Navi Mumbai - 400710 More Detail Contact HR Mahek - 7030021782 Perks and benefits Competitive salary

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k call muthamma@9886112583 call anjum@7795311104 call shaina@7848820047 call hr Indu@7848820046 call aditi@7795311459 call Mayur 9343402211 Muthamma 9886112583 Indushree V 7848820046 Renuka 7483101122 Anusha 7815982900 suman 7848820047 Sowmya C H 8088720040 Ruth 9590520040 misha 7848820042 pooja 9886112704 Ishita 7829423175 Kavya 7849020010 kashish 7816842400 Harshitha 7848820045 manish 7848820049 Taniya 7848820048 Umar 7815882100 akshatha 7848820050 Anjum 7795311458 shobitha 7816042500 Nandith 9019223789

Urgent Opening for Airtel Retention Process Need - Fresher or Experience with Avrage comms Qualification - Min HSC Salary: 14750 In hand Week off - Rotational off Timing - Day Rotational Shift Rounds of Interview: HR / OPS Required Candidate profile HSC is mandate Job location - Ghansoli, Navi Mumbai More Detail Contact HR Mahek - 7030021782

Shaadi.com hiring Customer Success & Renewals Executive (English + Telugu/Malayalam). Handle client queries, subscription renewals, upselling, and ensure customer satisfaction. Min 1 yr experience in Customer Service/ Renewals. Bangalore location Required Candidate profile Energetic, fresher or experienced customer service professional with good communication, sales aptitude, customer engagement skills, and interest in matchmaking services HR Ms . Durga- 91 80721 35893

As a key player in scaling the SME lending franchise in a key market, your role is crucial to driving sustainable growth and profitability. Your responsibilities will include: - Developing and executing comprehensive business strategies for the South India region, with a focus on growth, profitability, and market share expansion within the CP-Small segment. - Conducting market analysis to identify new business opportunities and expand the SME lending portfolio. - Implementing innovative solutions and strategies to enhance customer acquisition and retention. - Collaborating with product specialists to ensure competitive and customer-centric product offerings that align with market demands. - ...

As a Branch Manager for Life Insurance in Wardha, you will play a crucial role in leading and driving the business to ensure sustainable growth and profitability. Your responsibilities will include: - Leading and managing the branch team to achieve business objectives and meet sales targets. - Driving new customer acquisition and ensuring high customer retention rates. - Recruiting, training, and developing sales teams specialized in life insurance distribution. - Building strong relationships with customers, stakeholders, and channel partners. - Monitoring business performance and ensuring compliance with company policies and regulatory guidelines. - Analyzing market trends and implementing...

Handle inbound customer calls for airline services, resolve queries, ensure customer satisfaction, retain clients, maintain accurate records, use CRM tools efficiently, and support upselling while meeting quality and performance targets HR-9951958438 Required Candidate profile Proactive professional with strong communication and problem-solving skills, adaptable to dynamic work environments, eager to contribute to organizational growth and achieve targets efficiently

As a product manager you will be responsible for defining market requirements and packaging the features into product releases. You will interact with development leads, product architects, product managers and key customers. A strong technical background is required. Job duties include gathering requirements from existing and potential customers, writing functional requirements documents, building agile product backlogs, and managing the delivery of amazing Zenoti features release after release. Your job will require you to work through the entire product cycle as the advocate for end-users and customers. Join our team to do the best work of your career. What skills and experiences do I nee...

Solution and configure Zenoti to meet customer s business processes Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Extract, transform and load data across systems into Zenoti Identify significant risks, unknowns, and define and drive mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction Stay up-to-date with product knowledge, business flow, sales process and market dynamic. Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experience Maintain complete documentati...

Contact customers to remind them of their outstanding payments, using scripts and call guides provided the company Negotiate payment arrangements with customers, taking into account their financial situation and the company's policies and procedures. Required Candidate profile Candidate must have strong communication and negotiation Experience in collections or outbound calling preferred. Ability to meet targets and manage payment follow-ups. HR connect - +91 78140 65191

Design Cafe is hiring a Sales Manager for Mumbai for its (Chembur Center ) Address: Plot bearing C.T.S. No. 653/5(pt), 659A & 660 of, Waman Tukaram Patil Marg, Borla, at, Chembur, Mumbai, Maharashtra 400088 Minimum Experience - 3 plus years in inside sales or similar Industry Preference : If you are from Interior Design Firms,Real Estate, Ed tech,Retail, Automotive Role - Individual Contributor Roles & Responsibilities: Build pipeline and build strong relationships with prospects Own the experience we give every prospective customer from the first time they interact with us Responsible for achieving sales targets by working with a talented group of interiors designers Provide world-class cus...