3980 Customer Retention Jobs - Page 29

Dear Candidate, Role: VIP Consultant VIP Shaadi About the Team: Personalised Service Think of us as the voice of our customers and their biggest champions. The Personalised Service team handles calls, chats, and emails with one mission making every customer feel heard, valued & special. For our VIP Shaadi members, we go the extra mile (& then some). Whether it's finding the perfect match or calming a concern, were the go-to team when it really matters. Your Mission as a VIP Consultant If you're someone who lives and breathes customer service, loves solving problems, and gets a kick out of making people happy — this is your calling! As a VIP Consultant, you'll work closely with our HNI client...

InstaFinancials is hiring a proactive Customer Success Manager to drive client satisfaction, retention, and growth by managing relationships, ensuring smooth onboarding, maximizing value delivery, supporting sales, and driving customer success. Health insurance Provident fund

Job Title : Manager - Customer Success Location: Salt Lake, Sector 5, Kolkata Shift Timings: 1:15pm to 10:30pm | Alt Saturdays till 6:30pm Employment Type: Full Time On-Site Industry: Telecommunications, Security and Managed IT Salary: Upto 12 LPA Who are we: Salescom Services, a subsidiary of ABI Business Services, owns & operates 2x separate Businesses with annual turnover past 5M current financial year & has been operating for over a decade. ABI, being the parent Company, does trading as V4One ( https://v4one.co.uk ) & also as V4 Consumer ( https://v4consumer.co.uk ) & both have been trading over a decade led by multi-functional teams & leadership. V4One is a full-service B2B technology p...

Job Designation: Executive (Client Acquisition) Location: Koramangala, Bangalore Experience: 1-2 Years Skills: Outbound calls, Customer outbound sales, Telesales, Languages Required: English, Kannada (Fluent). NOTE : Immediate joiners require Key Responsibilities: Manage Customer Onboarding and related activities. Assist in Customer Onboarding and provide solution in case of issues Manage Customer Onboarding communication to internal or external partners Coordinate with the cross functional teams to enable required systems and processes Maintain Customer Onboarding trackers and dashboards Must Haves: Graduate/ Post Graduate from any college Must have 1+ years of work experience in / Ops supp...

Process- Banking customer Service Hsc/Graduate apply Good Communication Fresher/Exp. Salary:- Upto 16,000 In hand Required Candidate profile • Candidate should be willing to work from office. • Work Location: Turbhe Navi Mumbai • Pick up and drop is available till turbhe station If interested WhatsApp HR Mayuresh - 9822643973

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an eco...

About The Role JOB Role- Acquisition of New Client (NTB) through external individual efforts for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates. Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through adherence to products, processes and regulatory requirements Handhold acquired customers for the initial 3 month period to deepen relationship values before passing it to the Branch Banking team Maintaining Avg Quarterly Balance Conducts regular promotional and customer events to generate leads Cross selling of MF, Gold, Insurance and asset products. Job ...

About The Role Experience Level8 to 10 years overall ( 45 years in credit card domain) Key Responsibilities : 1. Data Management & Reporting: Develop and maintain robust MIS (Management Information System) for credit card products. Generate and automate regular reports and dashboards using SAS, SQL, Power BI, and Excel. Perform detailed credit card portfolio analysis, transaction trends, and product performance to provide actionable insights. Ensure timely delivery of accurate analysis reports to stakeholders and senior management. 2. Business Insights & Analytics: Conduct deep-dive analysis on credit card portfolios to identify growth opportunities and risks. Monitor key performance indicat...

About The Role JOB Role- Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates. Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through adherence to products, processes and regulatory requirements Handhold acquired customers for the initial 3 month period to deepen relationship values before passing it to the Branch Banking team Maintaining Avg Quarterly Balance Conducts regular promotional and customer events to generate leads Cross selling of MF, Gold, Insurance and asset products. Job Requirement- Fresher or Graduate with appropriate experience (at least 1 year experience ...

About The Role JOB Role- Acquisition of New Client (NTB) through external individual efforts for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates. Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through adherence to products, processes and regulatory requirements Handhold acquired customers for the initial 3 month period to deepen relationship values before passing it to the Branch Banking team Maintaining Avg Quarterly Balance Conducts regular promotional and customer events to generate leads Cross selling of MF, Gold, Insurance and asset products. Job ...

About The Role JOB Role- Acquisition of New Client (NTB) through external individual efforts for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates. Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through adherence to products, processes and regulatory requirements Handhold acquired customers for the initial 3 month period to deepen relationship values before passing it to the Branch Banking team Maintaining Avg Quarterly Balance Conducts regular promotional and customer events to generate leads Cross selling of MF, Gold, Insurance and asset products. Job ...

About The Role JOB Role- Acquisition of New Client (NTB) through external individual efforts for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates. Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through adherence to products, processes and regulatory requirements Handhold acquired customers for the initial 3 month period to deepen relationship values before passing it to the Branch Banking team Maintaining Avg Quarterly Balance Conducts regular promotional and customer events to generate leads Cross selling of MF, Gold, Insurance and asset products. Job ...

About The Role JOB Role- Acquisition of New Client (NTB) through external individual efforts for Current Account, Savings Account Products of the bank. Customers to be sourced from individuals, small businesses, trusts, associations, societies, corporates. Revenue Generation, Customer Acquisition, Customer Retention, Cost Efficiency Through adherence to products, processes and regulatory requirements Handhold acquired customers for the initial 3 month period to deepen relationship values before passing it to the Branch Banking team Maintaining Avg Quarterly Balance Conducts regular promotional and customer events to generate leads Cross selling of MF, Gold, Insurance and asset products. Job ...

Primary Responsibilities: Business Financials Lead Engagement Liaison with Business to understand their manpower requirement priorities resourcing accordingly Responsible to provide trained manpower to Business and is productive within 3 weeks of joining to the respective location One to one interaction with individual staff for their queries Managing Low Performers PIP Responsible for executing engagement interventions to enhance Trust Index To coordinate and evaluate the effectiveness of the workforce engagement strategy To establish benchmarks and targets against which future improvements can be made Hiring CRO FIO other supporting vertical as well with in TAT Customer Both Internal Exter...

Senior Customer Success ManagerCustomer Success 3-5 FullTime Kolkata Senior Customer Success Manager Join us as a Senior Customer Success Manager - in our Customer Success Team at Kolkata office to get the opportunity to do the best work of your career and make a profound impact in our journey of enabling retail in India. What Youll Achieve: We are seeking a highly experienced and motivated Senior Customer Success Manager to join our dynamic team. The successful candidate will have a minimum of 3 years of experience in the Customer Success department, with a proven track record of managing and retaining high-value clients. As a Senior Customer Success Manager, you will be responsible for ens...

Key Responsibilities: 1. Client Relationship Management Build and maintain strong, long-lasting client relationships. Serve as the primary point of contact for assigned clients, addressing their needs and inquiries promptly. Understand client requirements and offer suitable products or services. 2. Business Development Identify opportunities to grow business within existing client accounts. Assist in acquiring new clients by supporting the sales team with relationship-building activities. Participate in client meetings, presentations, and negotiations. 3. Service Excellence Ensure timely and accurate resolution of client issues and complaints. Coordinate with internal teams to deliver a seam...

Were looking for a Campaign & Retention Manager to join our growth team and play a pivotal role in shaping the customer journey for one of the fastest-growing healthtech brands. About the Role As a key member of the marketing team, youll lead the design and execution of targeted lifecycle campaigns across email, SMS, push, WhatsApp, and in-app channels focused on improving engagement, retention, and repeat purchases. Your insights will power smarter segmentation, meaningful personalization, and stronger long-term customer relationships. What You'll Be Doing Build and execute end-to-end CRM campaigns across all lifecycle stages Drive retention, repeat purchases, and loyalty through targeted c...

Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 1 year of experience in Voice - Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply Key Skills Required: Customer Handling and Inbound Call Management Understanding of CSAT, AHT, and BPO Metrics Excellent verbal communication in English Ability to deliver results under pressure CTC : Up to 4.22 LPA CONTACT: Chanchal- 9251688424

As a Sales Manager, your primary responsibility will be to drive sales and achieve business targets for the assigned area. You will need to execute the defined strategy to meet branch performance goals, maintain a demand funnel, and build strong relationships with clients to forecast and meet sales targets efficiently. It will also be crucial to manage the growth and profitability of the branch by staying informed about the market and adjusting sales strategies accordingly. Expanding and retaining the company's customer base for home loans will be key, requiring you to develop strong liaisons with clients and channel partners. You will need to create a diverse source mix for sourcing channel...

As a Sales Representative in our company, you will be tasked with driving sales and fostering growth within a designated geographic area. Your responsibilities will include market penetration, showcasing a self-driven attitude, and a strong desire to sell. We are seeking candidates with experience in selling surgical devices, industrial sales, or personal protection equipment to hospitals. Your role will also involve promoting accountability, developing new opportunities, managing customer relations, and ensuring customer retention. Collaboration with internal stakeholders is key to your success in executing sales strategies in the assigned market. You will work closely with business partner...

The job requires you to focus on customer retention and provide end-to-end customer care. You will be responsible for ensuring customer satisfaction and ratings by proactively addressing customer inquiries. Handling customers on a daily basis and maintaining response times are key aspects of this role. Fluency in speaking Malayalam, Tamil, and English is required. This is a full-time position that offers benefits such as health insurance and Provident Fund. The work schedule is during the day shift. You must be proficient in Malayalam and Tamil languages. The work location is in person.,

As a Business Development Executive, you will be responsible for driving revenue growth through new business development, contract renewals, and expansion of existing contracts. You will identify opportunities to renew and upgrade products and services, while also generating accurate forecasts and sales activity reports. Presenting products and services to clients, exploring new business opportunities, and focusing on customer retention will be key aspects of your role. Your role will involve arranging and leading product demonstrations, developing quotes and proposals, and exploring cross-selling opportunities. You will be expected to communicate frequently with your manager by providing bu...

The Customer Relationship Manager (CRM) in any industry is responsible for maintaining and enhancing relationships with customers to ensure long-term satisfaction and loyalty. This role focuses on improving the overall customer experience, driving customer retention, and optimizing sales opportunities by delivering personalized service and managing customer interactions throughout the ownership journey. You will also coordinate between sales, service, and marketing teams to ensure customer needs are met effectively. Key Responsibilities: Customer Engagement & Relationship Management: - Build and maintain strong, long-lasting relationships with customers to enhance loyalty and satisfaction. -...

As a Customer Service Team Lead in the beauty industry, you will be responsible for leading, mentoring, and supervising the Customer Representative team to achieve sales and customer service goals. Your key responsibilities will include developing and implementing strategies to increase customer retention, reorders, and satisfaction. You will monitor team performance, set individual and group targets, and provide regular feedback to ensure high service standards. Collaborating closely with the sales and marketing teams, you will align customer service strategies with business growth objectives. Analyzing sales trends, customer feedback, and team performance will be essential to drive continu...

As the Chief Revenue Officer (CRO) at Ginesys, you will play a pivotal role in leading the transformation of the company towards a cloud-first SaaS model. With a focus on customer retention and expansion, you will drive revenue optimization by deepening customer relationships, maximizing customer lifetime value, and implementing seamless retention and expansion strategies. Collaborating with Marketing and Sales leadership, you will create a cohesive revenue approach while directly overseeing the customer success function to ensure recurring revenue growth and long-term partnerships. Your responsibilities will include owning the existing customer revenue lifecycle, developing strategies to ma...