5510 Customer Retention Jobs - Page 33

Responsibilities & Key Deliverables Develop and implement the service strategy roadmap, including dealer profitability, customer retention, operational excellence and channel strategy. Design service process frameworks and KPIs for service workshops and network partners (Primary and Secondary) Lead digital transformation projects (Salesforce, Power BI, Qlik) across the aftersales value chain CRM, service process automation, remote diagnostics, and connected vehicle data. Collaborate with IT and product teams to define system requirements and workflows for digital service platforms (CRM, DMS, mobile apps, service dashboards, Power BI). Create and deploy SOPs and governance mechanisms across t...

RL - Wheels:Sales Manager - Used Car About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (Business) M/ SM/ AV...

Support building of the Go to Market Strategy for the challenger brand. Action out the booking, installation, and successful nurturing of Wood finish Tinting Machines across outlets in the territory. Engaging in identifying the ideal customer base to facilitate the propecting and lead generation. Creating the value matrix and strategizing the sales funnel for the product. Identify and curate the sales strategy for the challenger product in a competitive market. Devise a suitable product demand generation methodology. Design the content marketing strategy suitable to the product and target population. Identify and institutionalize the performance indicators /metrics to measure sales progress....

Selling HDFCBank's products to new customers Onboarding of customers Handling customer queries and resolving complaints Achieving daily/monthly sales targets Ensuring KYC/AML compliance UpGrad is the official recruitment partner for HDFC Bank. Annual bonus Provident fund

Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 25,000/- In hand Required Candidate profile HSC is mandate location- Airoli, Navi Mumbai Contact for more information HR Nisarg - 7796426783 Perks and benefits Teamwork makes the dream work !

Process- One Assist - Voice Process Experience- Fresher/Experience Salary : 16000 to 19000 inhand Average comms Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - EPTL, Thane More Detail Contact HR Rutuja - 9822687351(WhatsApp/Call)

International Voice Process (US Shifts) Salary – 2.5 LPA to 6.3 LPA Shifts – US Rotational Working Days – 5 days working Experience – Freshers and Experienced Requirement – BPO exp. Notice Period – Immediate joiners Contact – Divyanshi(8905115503)

OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for the execution of services. Responsible for Resi, SA, and SMEs. Job Responsibilities: A. Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and servic...

Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and strategic partner. Customer Advocacy & Success Planning: Understand customer goals, develop success plans, and align API solutions to drive business value. Product Adoption & Optimization: Monitor usage patterns, identify opportunities for expansion, and provide best practices to maximize API adoption. Proactive Engagement & Issue Resolution: Act as the voice of the customer within Vonage, collaborating with support, product, and engineering teams to address challenges and improve the customer experience. Renewals & Expansion: Identify upsell and cross-sell opportunities to...

Meet the Team As part of the Premium Services Team you are at the center of driving customer outcomes for Cisco''s multi-architecture portfolio. Exciting opportunity to work on large transformational deals and Services EAs Your Impact Subject matter expert on Technology & cross-Architecture solutions/Services. Understand customers technology landscape (Applications/Infra/Architecture) well & are able to play an advisory role to account teams & customers. You Build Influential Relationships: Working with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships. You have ...

Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot o...

Join Vonage and help us innovate cloud communications for businesses worldwide! About Vonage API Vonage API is a global leader in Communications Platform as a Service (CPaaS), enabling businesses to seamlessly integrate messaging, voice, video, and authentication capabilities into their applications. Our mission is to power meaningful conversations and connections through innovative cloud communications solutions. Why this role matters: As a Junior Customer Success Manager (CSM) at Vonage API, you will play a critical role in ensuring our customers achieve their business objectives through our API solutions. You will be responsible for driving adoption of our communication APIs, fostering st...

Abbott Healthcare Pvt. Ltd is looking for Key Accounts Manager - Thrombis to join our dynamic team and embark on a rewarding career journey. A Key Accounts Manager is responsible for managing and nurturing relationships with key clients or customers of a company. Their primary focus is on building long - term partnerships, maximizing customer satisfaction, and driving business growth within the key accounts. Here are some key responsibilities and tasks associated with the role of a Key Accounts Manager : Relationship Management : Developing strong relationships with key clients by understanding their business needs, goals, and challenges. This involves regular communication, conducting meeti...

Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the company's reputation

JR REQ --Java react --- 5-10years -- All persis locations---:Lekha Ramavat ---persistent Location - Chandigarh,Dadra & Nagar Haveli,Daman,New Delhi,Diu,Goa,Haveli,Jammu,Lakshadweep,Nagar,Puducherry,Sikkim

1.95 LPA + 3K Night shift allowance+ post training incentive based on process Night Shift Excellent communication Skills US English - Voice process, neutral accent. Preferable experience in Voice Process Required Candidate profile PUC/Graduation (Non Technical and No Hotel Mgmt Candidates) Typing Skills Freshers are also eligible 0-2 exp preferable in Voice Process

The role is responsible for product management, value proposition, market strategy, product positioning, development, scaling up of product and developing new /enhanced services or features in Unified Collaboration domains. The objective is to ensure an increase in product and service profitability, revenue, and market competitiveness of the product. This is a tactical role which contributes in defining the direction of the operating plans based on the business strategy, with a significant mid-term impact on business unit overall results. Responsibilities: Define product requirements & lead/own product development from concept to launch (with accountability for product delivery). Ownership o...

Position:- Customer Service Representative - BPO Voice Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- Upto 15,000 in hand + unlimited incentives. Office Time :- 9.30 Am To 6.30Pm Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact: - HR Aditya:- 830812542...

Position:- Inbound And Outbound Voice Process Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary :- 16,000 k in hand + Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Dhanshree: 97657...

Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 Contact Details:- HR Kshitij Contact No:- 9763458943 (Call/WhatsApp) Perks and benefits competitive salary range

We seek a dynamic Sales Engineer with strong technical expertise & a passion for sales. Responsible for understanding customer needs, providing technical support, & offering tailored solutions while coordinating effectively with the engineering team. Required Candidate profile B.Tech/BE with strong product knowledge, communication & negotiation skills, target-driven, willing to travel, & ability to understand technicalities for effective client solutions. Freshers welcome.

Roles and Responsibility Develop and implement effective customer relationship strategies to enhance customer satisfaction. Build and maintain strong relationships with customers, identifying their needs and providing tailored solutions. Collaborate with cross-functional teams to resolve customer complaints and issues promptly. Conduct market research to identify trends and opportunities for growth. Analyze customer feedback to improve products and services. Provide exceptional customer service, ensuring high levels of customer loyalty and retention. Job Requirements Minimum 3 years of experience in customer relations or a related field. Strong communication and interpersonal skills are esse...

Process:- Kotak Banking Process - Sales Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Qualification :- Graduate to any Postgraduate Work From Office Shifts Timing: - Day Shift Salary:- Versant 4 : Good communication GRADUATE FRESHER : VERSANT-4: 16,750 Take home GRADUATE with 6 MONTHS EXP : VERSANT-4: 18000 Take home Perks and benefits:- High Incentives and growth opportunities. How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Conatct Person :- HR Niranjan Mob No:- 8180837031

Job Title : Customer Relationship Manager (CRM) Department : Customer Relationship Management Location : Chennai Company : Casagrand Builder Pvt. Ltd. About Casagrand Casagrand is a leading real estate enterprise committed to building aspirations and delivering value. With over 20 years of excellence, we are known for delivering high-quality residential and commercial spaces that redefine customer satisfaction. Our CRM team plays a pivotal role in ensuring post-sales service excellence and fostering long-term customer trust. Key Responsibilities Customer Handling Be the primary point of contact for customers post-booking until handover. Ensure a seamless customer journey by addressing querie...

Make outbound calls to customers to confirm service visits. Verify and update customer information in the CRM Communicate clearly and professionally to ensure customers understand the appointment details. Handle basic customer queries