Hire and Higher is a recruitment and staffing company that connects businesses with talented professionals across various industries, specializing in finding the right fit for companies looking to hire.
Mumbai, Navi Mumbai, Pune
INR 3.0 - 6.0 Lacs P.A.
Work from Office
Full Time
Immediate Joiners Wanted! Hiring for Customer Support - US Telecom (Voice || Blended) Eligibility: Graduate Freshers HSC + 6 Months BPO Experience HSC + 3-Year Diploma Shift : US Shift - Evening & Night (Rotational) 5 Working Days | 2 Rotational Transportation : Home Pick-up & Drop Rounds : HR -> Versant -> Ops Marksheets & Passing Certificates Mandatory Key Responsibilities: Handle customer queries, complaints, and feedback via calls, emails, chat, and social media (if applicable). Provide timely and accurate responses, ensuring high customer satisfaction. Resolve product or service issues by clarifying the customers concern, determining the cause, and offering a suitable solution. Escalate complex issues to the appropriate internal teams as needed. Maintain records of customer interactions, transactions, comments, and complaints. Stay updated with product knowledge, company policies, and support procedures. Assist with onboarding and training of new customers when required. Collaborate with cross-functional teams (Sales, Operations, Tech, etc.) to improve customer experience. Manage communication across different time zones and handle global customer queries efficiently.
Mumbai, Navi Mumbai, Pune
INR 2.5 - 3.25 Lacs P.A.
Work from Office
Full Time
We're Hiring! || Immediate Joining 94201 15156 || 77966 51011 || 77966 71011 We are looking for Freshers and Experienced Candidates to join our team across multiple roles! Client Name: IDFC, HDFC, ICICI, BOB, BOI, Axis, HSC, TCHFL, L&T, BHFL, Unity and more. Industries: Banking, Finance, Stock Market, Asset Management, Real Estate, and more Qualification: HSC or Graduate (Freshers & Experienced) Salary: Up to 27,000 CTC Languages: English, Hindi, Marathi, Tamil, Telugu, Malayalam, Kannada, Gujarati etc Interview Process: HR Round = Manager Round = Versant Test Shift: Fixed Day Shift (9 hours) - 9.30 AM to 6.30 PM Location: Navi Mumbai Interested Candidates can Call: 94201 15156 || 77966 51011 || 77966 71011 Hire & Higher
Navi Mumbai, Pune
INR 3.75 - 5.5 Lacs P.A.
Work from Office
Full Time
WE'RE HIRING! for Voice || Semi-Voice || Blended Voice || Non-voice || Chat Process in Pune. Qualification: HSC Pass Minimum 6 months of International BPO Experience Salary: Up to 5,00,000 CTC Languages: English Interview Process: HR Round Manager Round Versant Test Shift: Evening/Night Shifts - Rotational Shifts HSC/Graduation Marksheets and Certificates required. Contact Us Today! +91 94201 15156 +91 77966 51011 +91 77966 71011 Hire & Higher Kickstart your career with us ! Roles and Responsibilities Handle customer queries via phone calls, emails, and chats with a focus on providing excellent customer service. Resolve issues promptly and professionally to ensure high levels of customer satisfaction. Work in a fast-paced environment with multiple priorities and deadlines. Collaborate with team members to achieve common goals and objectives. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 1-5 years of experience in an International Voice Process or similar industry (BPO/Call Centre). Strong communication skills for handling international voice processes (US/UK). Ability to work in a blended process environment where both automation and human interaction are required. Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.
Navi Mumbai, Pune, Mumbai (All Areas)
INR 3.0 - 5.0 Lacs P.A.
Work from Office
Full Time
WE'RE HIRING! Location: Pune Immediate Joining ! Voice || Chat || Blended process Qualification: HSC Pass Graduate Freshers and Experienced Salary: Up to 5,00,000 CTC + unlimited Incentives Languages: English - Excellent Communication Skills Interview Process: HR Round Manager Round Versant Test Shift: Rotational Shifts (9 Hours) Contact Us Today +91 94201 15156 +91 77966 51011 +91 77966 71011 HSC/Graduation Marksheets and Certificates compulsory. Hire & Higher
Navi Mumbai, Pune, Mumbai (All Areas)
INR 2.5 - 5.0 Lacs P.A.
Work from Office
Full Time
We are Hiring !! Call or Whatsapp - +91 9420115156 // 7796651011 // 7796671011 Description We are seeking Customer/Technical Support Executives with 0-5 years of experience to join our team. The ideal candidate will have very good communication skills, and the ability to work independently and as part of a team. The Technical Support Analyst will be responsible for providing technical support to our customers and resolving technical issues in a timely and efficient manner. Responsibilities Provide Customer/technical support to customers via phone, email, and chat Troubleshoot and resolve customer queries/technical issues Document and track customer issues in a ticketing system Escalate complex issues to senior technical support staff Collaborate with cross-functional teams to resolve customer issues Skills and Qualifications Bachelor's degree 0-5 years of experience in Customer Support or any related field Excellent communication and customer service skills Ability to work independently and as part of a team Strong problem-solving skills
Navi Mumbai, Pune, Mumbai (All Areas)
INR 3.0 - 5.0 Lacs P.A.
Work from Office
Full Time
We are Hiring !! Call or Whatsapp - +91 9420115156 // 7796651011 // 7796671011 Description We are seeking Customer/Technical Support Executives with 0-5 years of experience to join our team. The ideal candidate will have very good communication skills, and the ability to work independently and as part of a team. The Technical Support Analyst will be responsible for providing technical support to our customers and resolving technical issues in a timely and efficient manner. Responsibilities Provide Customer/technical support to customers via phone, email, and chat Troubleshoot and resolve customer queries/technical issues Document and track customer issues in a ticketing system Escalate complex issues to senior technical support staff Collaborate with cross-functional teams to resolve customer issues Skills and Qualifications Bachelor's degree 0-5 years of experience in Customer Support or any related field Excellent communication and customer service skills Ability to work independently and as part of a team Strong problem-solving skills
Navi Mumbai, Pune, Mumbai (All Areas)
INR 2.75 - 5.0 Lacs P.A.
Work from Office
Full Time
WE'RE HIRING! Location: Pune Immediate Joining ! Voice || Blended Industries: Telecom Qualification: HSC with 1 year International voice/blended experience. Graduate Freshers Salary: Up to 5,00,000 CTC + Unlimited Incentives Languages: Excellent communication skills in English language. Interview Process: HR Round Manager Round Versant Test Shift: Fixed Day Shift (9 Hours) Contact Us Today! +91 94201 15156 +91 77966 51011 +91 77966 71011 Kickstart your career with us ! Pune || Immediate Joining HSC/Graduation Marksheets, Offer letter-Relieving letter and Payslips required. Best, Hire & Higher
Mumbai, Navi Mumbai, Pune
INR 2.75 - 5.5 Lacs P.A.
Work from Office
Full Time
We are Hiring !! Call or Whatsapp - +91 9420115156 // 7796651011 // 7796671011 Description We are seeking Customer Support Executives with 0-5 years of experience to join our team. The ideal candidate will have very good communication skills, and the ability to work independently and as part of a team. The Technical Support Analyst will be responsible for providing technical support to our customers and resolving technical issues in a timely and efficient manner. Responsibilities Provide Customer/Technical support to customers via phone, email, and chat Troubleshoot and resolve customer queries/technical issues Document and track customer issues in a ticketing system Escalate complex issues to senior technical support staff Collaborate with cross-functional teams to resolve customer issues Skills and Qualifications Bachelor's degree 0-5 years of experience in Customer Support or any related field Excellent communication and customer service skills Ability to work independently and as part of a team Strong problem-solving skills
Pune
INR 3.75 - 5.0 Lacs P.A.
Work from Office
Full Time
We are hiring for an international Chat || Blended|| Voice processes in Pune. Call : +91 7796671011 || 7796651011 || 9420115156 As a Customer Services Advisor, youll deliver high-quality, customer-focused support via live chat, addressing billing, products, services, and technical queries. Youll own customer interactions from start to finish — resolving issues, providing accurate information, and converting moments of truth into moments of delight. Key Responsibilities * Handle inbound customer queries (billing, rate plans, service activations, credits, complaints) via live chat. * Understand and assess customer needs, responding clearly and concisely. * Maintain warm, professional relationships while achieving efficiency and sales targets. * Contribute to profitability through upselling and cross-selling. * Follow schedules, adhere to compliance, and maintain work ethics. * As you gain experience, expand your role and skill set to support wider business requirements. Skills & Competencies * Excellent verbal and written communication. * Strong listening and objection handling abilities. * Persuasive, diligent, and solution-focused. * Team player with a collaborative approach. * Skilled in MS Office and adept with live chat platforms. * Experience in customer service or the telecoms industry required. * Upselling or proactive sales experience on live chat is mandatory. Call : +91 7796671011 || 7796651011 || 9420115156
Pune
INR 3.75 - 5.0 Lacs P.A.
Work from Office
Full Time
We are hiring for an international Chat || Blended|| Voice processes in Pune. Call : +91 7796671011 || 7796651011 || 9420115156 As a Customer Services Advisor, youll deliver high-quality, customer-focused support via live chat, addressing billing, products, services, and technical queries. Youll own customer interactions from start to finish — resolving issues, providing accurate information, and converting moments of truth into moments of delight. Key Responsibilities * Handle inbound customer queries (billing, rate plans, service activations, credits, complaints) via live chat. * Understand and assess customer needs, responding clearly and concisely. * Maintain warm, professional relationships while achieving efficiency and sales targets. * Contribute to profitability through upselling and cross-selling. * Follow schedules, adhere to compliance, and maintain work ethics. * As you gain experience, expand your role and skill set to support wider business requirements. Skills & Competencies * Excellent verbal and written communication. * Strong listening and objection handling abilities. * Persuasive, diligent, and solution-focused. * Team player with a collaborative approach. * Skilled in MS Office and adept with live chat platforms. * Experience in customer service or the telecoms industry required. * Upselling or proactive sales experience on live chat is mandatory. Call : +91 7796671011 || 7796651011 || 9420115156
Mumbai, Navi Mumbai, Pune
INR 2.75 - 5.5 Lacs P.A.
Work from Office
Full Time
We are Hiring !! Call or Whatsapp - +91 9420115156 // 7796651011 // 7796671011 Description We are seeking Customer Support Executives with 0-5 years of experience to join our team. The ideal candidate will have very good communication skills, and the ability to work independently and as part of a team. The Technical Support Analyst will be responsible for providing technical support to our customers and resolving technical issues in a timely and efficient manner. Responsibilities Provide Customer/Technical support to customers via phone, email, and chat Troubleshoot and resolve customer queries/technical issues Document and track customer issues in a ticketing system Escalate complex issues to senior technical support staff Collaborate with cross-functional teams to resolve customer issues Skills and Qualifications Bachelor's degree 0-5 years of experience in Customer Support or any related field Excellent communication and customer service skills Ability to work independently and as part of a team Strong problem-solving skills
Mumbai, Navi Mumbai, Pune
INR 3.75 - 6.0 Lacs P.A.
Work from Office
Full Time
Immediate Joiners Wanted! Apply Now Limited Slots! 9420115156 || 7796651011 || 7796671011 Hiring for International Telecom (Voice || Blended || Chat Process) Location: Pune DOJ: Immediate Eligibility: HSC with 1 year of International BPO experience Shift: AUS Early Morning Shifts (Rotational) 5 Working Days | 2 Rotational Offs Salary: Upto 6 LPA + Uncapped Incentives Transportation: Home Pick-up & Drop Age Limit: 18 42 Years Rounds: HR Versant Ops Marksheets & Passing Certificates Mandatory Apply Now – Limited Slots! 9420115156 || 7796651011 || 7796671011
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