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Process Executive - Voice || Blended

1 - 5 years

3 - 5 Lacs

Posted:1 month ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

WE'RE HIRING! for Voice || Semi-Voice || Blended Voice || Non-voice || Chat Process in Pune. Qualification: HSC Pass Minimum 6 months of International BPO Experience Salary: Up to 5,00,000 CTC Languages: English Interview Process: HR Round Manager Round Versant Test Shift: Evening/Night Shifts - Rotational Shifts HSC/Graduation Marksheets and Certificates required. Contact Us Today! +91 94201 15156 +91 77966 51011 +91 77966 71011 Hire & Higher Kickstart your career with us ! Roles and Responsibilities Handle customer queries via phone calls, emails, and chats with a focus on providing excellent customer service. Resolve issues promptly and professionally to ensure high levels of customer satisfaction. Work in a fast-paced environment with multiple priorities and deadlines. Collaborate with team members to achieve common goals and objectives. Maintain accurate records of all interactions with customers using CRM software. Desired Candidate Profile 1-5 years of experience in an International Voice Process or similar industry (BPO/Call Centre). Strong communication skills for handling international voice processes (US/UK). Ability to work in a blended process environment where both automation and human interaction are required. Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.

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Hire And Higher

Recruitment & Staffing

Talent City

50-100 Employees

9 Jobs

    Key People

  • Jane Doe

    CEO
  • John Smith

    CTO

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