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6977 Voice Support Jobs

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12.0 - 16.0 years

0 Lacs

hyderabad, telangana

On-site

Greetings from Live Connections! We are looking for a Trainer for Domestic Customer Voice Support at our location in Kondapur, Hyderabad. As a Trainer with 12 years of experience, you will play a crucial role in coaching and developing high-performing voice support teams for our eCommerce client. Your responsibilities will include conducting onboarding and process training for voice support agents, delivering sessions on soft skills and effective communication, monitoring trainee performance, identifying gaps, and providing constructive feedback. You will collaborate with teams to update training materials, track learning outcomes, lead refresher trainings, and support performance improvement plans. To excel in this role, you should have a strong understanding of domestic voice process operations, excellent communication and facilitation skills, and proficiency in English, Telugu, and Hindi. We are looking for someone who is energetic, people-focused, detail-oriented, and passionate about coaching and building successful voice support teams. This is a full-time position with a CTC of up to 4 LPA, based on your experience and qualifications. If you are someone who meets the requirements and is excited about this opportunity, apply now or refer someone who you think would be a great fit for this role. If you are interested in joining our team, please contact zoya@livecjobs.com or call 79955 75019. We look forward to hearing from you!,

Posted 15 hours ago

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0.0 - 5.0 years

0 - 5 Lacs

Mumbai City, Maharashtra, India

On-site

Candidate with excellent communication skills are higly preferred. Role: International Customer Support (Voice) Roles and Responsibilities: Healthcare Customer Service Representative job description typically involves handling patient inquiries, resolving issues, and providing information about healthcare services, while ensuring a positive patient experience and adhering to healthcare regulations Preferred candidate profile: * Candidate with excellent communication.

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4.0 - 8.0 years

0 Lacs

noida, uttar pradesh

On-site

You will be joining R Systems, a company dedicated to shaping the future of technology through the creation of cutting-edge software products, platforms, and digital experiences that drive business growth for our clients. With our product-oriented mindset and expertise in Cloud, Data, AI, and Customer Experience, we deliver innovative solutions to prominent players in the high-tech industry, such as ISVs, SaaS, Internet companies, and key organizations in telecom, media, healthcare, finance, and manufacturing sectors. R Systems is a Great Place to Work Certified in 10 countries, including India, the USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia, and Thailand. As a dynamic, global team, we prioritize continuous learning, collaboration, and innovation, making it a workplace where your contributions are recognized, and your growth, development, and well-being are central to our values. We are looking for individuals with an experience range of 4 to 7 years and a preference for early joiners. The mandatory skills for this role include expertise in Cisco CUCM, Cisco Call Manager, Cisco UCCE, Voice Gateway, Cube, Voice Engineer, Voice Support, cvp, and icm. Your responsibilities will include actively managing and maintaining the voice network infrastructure, which involves hardware, software, and configurations. Additionally, you will be expected to diagnose and resolve technical issues related to voice systems and network infrastructure, monitor network utilization, optimize system performance, and ensure compliance with service level agreements (SLA). Moreover, you will collaborate with IT teams, vendors, and end-users to deliver high-quality voice communication solutions. This role also requires a willingness to work in Night Shifts and from the office, along with a proactive approach to resolving user helpdesk tickets within SLA.,

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12.0 - 16.0 years

0 Lacs

hyderabad, telangana

On-site

As a Trainer for Domestic Customer Voice Support at our client's eCommerce company, you will play a crucial role in coaching and developing high-performing voice support teams. Your primary responsibilities will include conducting onboarding and process training for voice support agents, delivering sessions on soft skills and effective communication, monitoring trainee performance to identify gaps and provide constructive feedback, collaborating with teams to update training materials and track learning outcomes, as well as leading refresher trainings and supporting performance improvement plans. We are seeking a candidate with a minimum of 12 years of experience in training voice support or customer service teams, with a strong understanding of domestic voice process operations. Excellent communication and facilitation skills are essential for this role, along with proficiency in English, Telugu, and Hindi languages. The ideal candidate should be energetic, people-focused, and detail-oriented. If you are passionate about coaching and building high-performing voice support teams, and meet the qualifications mentioned above, we encourage you to apply now or refer someone who would be a great fit for this exciting opportunity.,

Posted 1 day ago

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0.0 - 3.0 years

0 - 0 Lacs

navi mumbai, mumbai city

On-site

Hiring Now for E-commerce (Voice Process) Location: Malad, Mumbai Shift : US Shift (Night Shift) Process: Voice Inbound/Outbound Customer Support Work Mode : Work from Office Who Can Apply We are looking for enthusiastic individuals ready to be the worlds most trusted E-commerce brands. HSC (12th Pass) Freshers & Experienced. Graduates Any stream, Freshers & Experienced. Good English communication skills required. Willingness to work in a night shift environment. Salary Details: 20,000 26,000/month. What You'll Do: -Handle customer queries and resolve issues efficiently over calls. -Deliver a seamless support experience for E-commerce customers. -Maintain call quality and compliance standards. Interested candidates can Call or WhatsApp on given no - 7304533683 Regards, HR. Spurthi Vibrantzz Management Services.

Posted 2 days ago

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3.0 - 7.0 years

0 Lacs

indore, madhya pradesh

On-site

As a team member at TechTurtle Consultant Private Limited, you will be an integral part of a service provider that caters to a diverse clientele, including individuals, corporations, and institutions. Our expertise lies in offering comprehensive trading strategic advice and risk management solutions to clients beyond the borders of India. Operating under the legal framework of the Companies Act 2013, we at TechTurtle are committed to leading with a service-oriented approach. This enables us to proactively understand and cater to the unique requirements of our clients by providing exceptional trading opportunities, financial investment insights, and effective risk management tools. Our core values revolve around excellence, consistency, and accuracy, ensuring that our clients achieve outstanding results and maintain financial peace of mind. Your responsibilities in this role will encompass voice support and live chat interactions with clients, fostering relationships with potential clients, maintaining regular communication with existing clients, managing the sales pipeline, demonstrating proficiency in budget management, and utilizing analytical skills to forecast trends and challenges in lead generation for the business. To excel in this position, you should hold a Master's degree in business administration, marketing, or a related field. Strong communication, negotiation, and interpersonal skills are essential, along with the ability to build and nurture customer relationships within a team environment. Your keen analytical abilities and attention to detail will be crucial in identifying customer needs and customizing solutions accordingly. Adaptability to fast-paced environments, changing market dynamics, and evolving customer demands is key to success in this role. At TechTurtle, we offer attractive perks such as good incentives, international trips, opportunities for career growth, and a supportive working environment. Join us in our mission to provide top-notch service and innovative solutions to our clients, ensuring their financial well-being and success.,

Posted 2 days ago

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2.0 - 6.0 years

0 Lacs

punjab

On-site

Job Description: You are currently seeking confident, fluent English speakers to work as Voice Support Agents in Mohali, India. As a Voice Support Agent, you will be responsible for resolving technical issues via inbound calls from US customers. Your main duties will include delivering real-time voice support for common tech issues, maintaining a professional and empathetic tone, and converting support cases into long-term service contracts whenever possible. Requirements: To be eligible for this role, you must have prior experience in US voice process and the ability to work during EST/PST hours. This is a full-time, permanent position that requires working night shifts. The work location is in person. This position offers you the opportunity to utilize your communication skills and technical knowledge to assist customers effectively and build lasting relationships with them. If you are passionate about providing excellent customer service and possess the required experience, we encourage you to apply for this role.,

Posted 2 days ago

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4.0 - 7.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

About us At R Systems, we are shaping the future of technology by designing cutting-edge software products, platforms, and digital experiences that drive business growth for our clients. Our product mindset and advanced engineering capabilities in Cloud, Data, AI, and Customer Experience empower us to deliver innovative solutions to key players across the high-tech industry. This includes ISVs, SaaS, and Internet companies, as well as leading organizations in telecom, media, healthcare, finance, and manufacturing. We are Great Place to Work Certified in 10 countries where we have a full-time workforce - India, the USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia, and Thailand. This means we are a dynamic, global team that values continuous learning, collaboration, and innovation. Join us and experience a workplace where your contributions are celebrated, and your growth, development, and well-being are at the heart of everything we do!! Exp Range : 4 to 7 Yrs Notice Period : Preferring early joiner Mandatory Skills : Cisco CUCM, Cisco Call Manager, Cisco UCCE, Voice Gateway, Cube, Voice Engineer, Voice Support, cvp, icm Roles & Responsibilities Skills must have -Cisco CUCM, Cisco Call Manager, Cisco UCCE, Voice Gateway, CUBE Willing to working in Night Shifts and work from office. Resolve user helpdesk tickets within SLA. Proactively manage and maintain the voice network infrastructure, including hardware, software, and configurations. Diagnose and resolve technical issues related to voice systems and network infrastructure. Monitor network utilization, optimize system performance, and ensure compliance with service level agreements (SLA). Work with IT teams, vendors, and end-users to provide high-quality voice communication solutions. Show more Show less

Posted 2 days ago

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1.0 - 5.0 years

0 - 0 Lacs

hyderabad, telangana

On-site

As an IT/Technical Support Engineer at Intellitech IQ Consultancy, located in Hyderabad, you will join a dynamic team dedicated to providing top-notch technical support to clients around the globe. In this role, you will be responsible for diagnosing and resolving IT issues, ensuring the smooth operation of computer systems and IT services for our clients. Your primary tasks will include providing desktop/laptop/software support, resolving hardware and software issues, escalating complex problems when necessary, and delivering exceptional customer service through various communication channels such as chat, voice, and in-person interactions. To excel in this position, you must possess a Bachelor's degree in Computer Science or a related field, along with a minimum of 1-3 years of experience in IT Chat, Voice, and Desktop support. Proficiency in Windows and Mac operating systems, basic applications like MS Office Suite, Outlook Configuration, O365, and Active Directory concepts is essential. You should also have experience in installing/uninstalling software applications on various devices, familiarity with L1 support protocols, and troubleshooting skills. Additionally, knowledge of ticketing tools such as ServiceNow, network protocols, and configurations will be advantageous in performing your duties effectively. The role may require flexibility in working hours, as it involves 24*7 operations and supporting US & UK shifts. At Intellitech IQ Consultancy, we value innovation, excellence, and collaboration, and we welcome individuals who are eager to contribute to our growth and provide outstanding services to our clients. If you are looking for a challenging yet rewarding opportunity in the IT support domain, we encourage you to apply and be a part of our vibrant and expanding team.,

Posted 2 days ago

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1.0 - 3.0 years

0 - 0 Lacs

hyderabad

On-site

Hiring: Customer Support Executive for Voice process Position Details: Function: Customer Support Executive Industry: Banking Employment Type: Direct Employment Work Location: Hyderabad Work Mode: On-site Work Days: 6 Days Working (Rotational 1 Weekly Off) Shifts: 24/7 Rotational Shifts Expertise Required: Experience in Inbound & Outbound Calling Handling Welcome Calls , Renewal Calls , and Customer Service Queries Excellent communication in English,Hindi,Telugu (Candidates knowing 3 languages can apply ) Eligibility Criteria: Education: Graduation is Mandatory Experience: Minimum 6 months - 2 years in customer service preferred Interested Candidates reach out to me Zoya@livecjobs.com 7995575019

Posted 2 days ago

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2.0 - 7.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Hirings for Premium INTERNATIONAL VOICE SUPPORT 12th or grads freshers can apply, salary upto 4.5lpa Experienced into International voice salry upto 6.75 lpa US and UK shifts IMMEDIATE HIRING For more details call HR Deepika: 8951184875

Posted 3 days ago

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

Work From Office Location - Airoli, Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Apply Now! Call or WhatsApp your CV to: HR Prathmesh 9607404867 Interviews booking fastdon’t miss out!

Posted 3 days ago

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0.0 - 5.0 years

3 - 5 Lacs

Gurugram

Work from Office

We are hiring for Voice & Chat Customer Service/Technical Support in Gurgaon Freshers and experienced. Fresher's: 18k - 24k in hand + incentives. Experienced : 30k - 38k in hand + incentives. Share your resume, Sahil, Via WhatsApp 7599810837 Required Candidate profile Rotational shifts 5 days working, 2 days off Work from the office Both side cab Immediate Joiner Only

Posted 3 days ago

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Qualification:- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile:- HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average English Rounds of Interviews: HR round Operations round Note:- If any one can interested ping me on WhatsApp HR Omkar:- 8698879613

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0.0 - 5.0 years

1 - 3 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Process:- ICICI Bank Credit Card Sales Salary - Upto 21k In hand Need Good communication Marathi And Hindi Education - HSC/Graduation Experience and Fresher Both Can apply Required Candidate profile Min qualification- HSC To Apply ! Ping HR Omkar on WhatsApp at HR omkar:- +91 86988 79613 Share your updated resume Interviews scheduled Mon–Sat Perks and benefits Incentives and growth opportunities.

Posted 3 days ago

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

Work from Office

- Process:- ICICI Bank Process - Shift:-10:00 to 7:00 - Average communication required Marathi And Hindi - HSC Freshers are welcomed - Male and Female both can apply - Fresher Salary:- 15k - 16k in-hand Required Candidate profile -Qualification: Min HSC -Freshers/Experienced both can apply. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Omkar:- 8698879613 Perks and benefits competitive salary with unlimited Incentives

Posted 3 days ago

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0.0 - 4.0 years

1 - 3 Lacs

Pune

Work from Office

Position:- Telecalling Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 To 16,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :-8308125422

Posted 3 days ago

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0.0 - 5.0 years

0 - 3 Lacs

Bengaluru

Work from Office

Greetings from Jobshop, Kickstart or Elevate Your BPO Career, Bangalore! Looking to grow in the tech & customer support space with excellent pay, weekends off, and a premium work environment? Contact HR Fouzia at: 7406708000 Hiring across 3 exciting processes for enthusiastic professionals ready to thrive! Open Roles: TSR Technical Support Role CSR Customer Service Representative BCP Backend Customer Process Location: ITPL, Bangalore Work Schedule: 5 Days Working | 2 Consecutive Days Off Commute: 2-Way Cab Provided (Safe & Hassle-Free Travel) Who Can Apply? Freshers: Take-Home Salary: 22,000/month Quarterly Bonus: 3,100 Experienced Candidates: Take-Home Salary: 28,000/month Quarterly Bonus: 3,100 Prior experience in BPO/Voice/Customer Support is a big plus! Hiring Process: 1 HR Screening 2 Operations Round (Quick & Smooth Get selected in 1 day!) Why Join ? Work-life balance with weekend offs Premium ITPL campus with modern amenities Growth-focused roles with regular incentives Secure transport, bonus structure, and supportive leadership How to Apply? DM your CV to 7406708000 (HR Fouzia) on WhatsApp now. Limited roles First come, first placed!

Posted 3 days ago

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0.0 - 4.0 years

3 - 4 Lacs

Pune

Work from Office

Responsibilities: * Manage customer queries via phone & email * Provide timely solutions within SLA guidelines * Collaborate with cross-functional teams on process improvements Health insurance Annual bonus Provident fund

Posted 3 days ago

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0.0 - 5.0 years

3 - 3 Lacs

Bengaluru

Work from Office

Roles and Responsibilities Handle international customer calls to provide exceptional customer service. Resolve customer queries related to products/services in a timely and efficient manner. Collaborate with team members to achieve daily targets and goals. Desired Candidate Profile 0-5 years of experience in BPO voice processing or similar industry. Excellent English language proficiency (written & spoken). Strong listening skills for effective call handling. Ability to work on rotational shifts including night shifts. Interested candidates can share CVs susmitha -8122374882 Sneha- 8240428235 Mehak- 8810962804 Sneha- 8350975223 shashank - 9108282738 Riya - 9555613415

Posted 3 days ago

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1.0 - 6.0 years

1 - 3 Lacs

Chennai

Work from Office

Description: Tele sales / Tele Marketing NOTE : Kindly mention my name " Nivedha " in the entry form or interview form and give me the call once you reach the office. Location: Chennai, Tamil Nadu, India Experience: 1-6 years Preference: Female candidates Working Hours: General shift Job Description: Are you a dynamic and results-oriented individual with exceptional communication skills? We're seeking talented Telemarketing Executives to join our growing team at Casagrande Builder Pvt LTD! As a Telemarketing Executive, you will play a crucial role in generating leads, qualifying prospects, and building relationships with potential customers. You will be responsible for outbound calling, cold calling, and following up on leads to drive sales and achieve company targets. Key Responsibilities: Outbound calling to generate leads and qualify prospects Cold calling to potential customers Following up on leads to drive sales Building and maintaining strong relationships with customers Achieving monthly and quarterly sales targets Providing excellent customer service Required Skills: Excellent verbal and written communication skills Strong interpersonal and relationship-building skills Ability to work in a fast-paced, target-driven environment Persuasive and persuasive communication style Proficiency in using CRM software Preferred Qualifications: Experience in telemarketing or sales Knowledge of the real estate industry Join our team and enjoy a rewarding career with a leading real estate company! Interested Candidates are requested to share your updated resume to nivethapriya@casagrand.co.in and call 7418332502

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1.0 - 3.0 years

0 - 0 Lacs

bangalore

On-site

Greetings from PERSONAL NETWORK !!!! DAILY GOOGLE MEET DRIVES !!!! Spot Offers DAILY !!!! AR CALLER - VOICE HEALTH INSURANCE INTERNATIONAL CALLS ( INBOND CALLS AND OUT BOND CALLS) Salary Upto 5 Lakhs Marathalli, Bangalore 6M years to 3Y Years GRADUATE / BE / MCA / BA 3.5 LPA to 4.5 LPA US shift (Rotational) Pick and drop available upto 20 to 25km Food available. virtual Interview Appointments TOMORROW Contact NUMBER @ pavitra @ 7619218164 KAVYA @ 76191 85930

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Shagufta 6360065103 or 9964080000 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Shagufta 6360065103 or 9964080000

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Shefali 7975181576 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Shefali 7975181576 Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducation

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0.0 - 5.0 years

0 - 3 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

Work from Office

Job Title: Customer Support Executive Company: Teleperformance Location: Work From office Role Overview: Provide customer support via voice interactions. Ensure resolution of queries with professionalism and accuracy. Respond to Inquiries: Handle customer queries via phone, email, chat, or social media with professionalism and empathy. . Maintain Records: Document interactions, resolutions, and feedback in CRM systems for future reference and analysis. Product Guidance: Educate customers on product features, usage, and updates to enhance satisfaction. Complaint Resolution: Address concerns promptly and follow up to ensure complete resolution. Collaborate Internally: Work with sales, product, and marketing teams to relay customer insights and improve service delivery. Upsell & Retain: Identify opportunities to promote additional services and foster Skills & Qualifications Good communication and active listening skills Strong problem-solving and multitasking abilities Familiarity with CRM tools and help desk software Patience and empathy in handling customer concerns High school diploma required; bachelors degree preferred Prior experience in customer service or support roles is a plus

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Exploring Voice Support Jobs in India

The voice support job market in India is thriving, with many companies outsourcing their customer service operations to the country. Voice support roles involve providing assistance and resolving customer queries over the phone. Job seekers looking to enter this field can find a range of opportunities in various industries.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Mumbai
  5. Delhi

These cities are known for their booming tech industries and are hotspots for voice support job opportunities.

Average Salary Range

The average salary range for voice support professionals in India varies based on experience level. Entry-level positions can expect to earn between INR 2.5-4 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

In the field of voice support, career progression typically involves moving from a Customer Support Executive to a Senior Customer Support Executive, and then to roles like Team Leader or Operations Manager. With experience and additional skills, professionals can advance to roles such as Customer Support Manager or Customer Experience Manager.

Related Skills

Some related skills that are often expected or helpful alongside voice support include: - Strong communication skills - Problem-solving abilities - Empathy towards customers - Knowledge of CRM software - Multitasking skills

Interview Questions

  • What do you understand by voice support? (basic)
  • How do you handle irate customers over the phone? (medium)
  • Can you explain the importance of active listening in voice support? (basic)
  • How would you handle a technical issue that you are not familiar with? (medium)
  • Give an example of a time when you went above and beyond for a customer. (advanced)
  • How do you prioritize your tasks when dealing with multiple customer calls? (medium)
  • Have you ever dealt with a language barrier while assisting a customer? How did you handle it? (medium)
  • What steps would you take to de-escalate a tense situation with a customer? (medium)
  • How do you ensure customer data privacy and security during interactions? (medium)
  • Can you discuss a challenging situation you faced in a previous voice support role and how you resolved it? (advanced)
  • Describe a time when you had to collaborate with other team members to solve a customer issue. (basic)
  • How do you stay updated on product knowledge to assist customers effectively? (basic)
  • What motivates you to work in a customer-facing role like voice support? (basic)
  • How would you handle a situation where a customer is dissatisfied with the company's policies? (medium)
  • How do you handle repetitive queries from customers without losing patience? (medium)
  • Have you ever had to deal with a particularly difficult customer? How did you handle it? (advanced)
  • What strategies do you use to ensure high customer satisfaction ratings? (medium)
  • How do you adapt your communication style when speaking to different types of customers? (medium)
  • Can you provide an example of a time when you had to think on your feet to resolve a customer issue? (advanced)
  • How do you handle stress and pressure in a fast-paced voice support environment? (medium)
  • How do you ensure that you are maintaining a positive and professional tone during customer interactions? (basic)
  • What role do you think feedback plays in improving your performance as a voice support professional? (basic)
  • How do you handle situations where you are unable to provide an immediate solution to a customer's problem? (medium)
  • Can you discuss a time when you had to troubleshoot a technical issue over the phone with a customer? (advanced)

Closing Remark

As you explore voice support jobs in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. By preparing for common interview questions and highlighting your relevant experience, you can confidently apply for voice support roles and kickstart a rewarding career in this field. Good luck!

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