117 Voice Support Jobs
Job Alert
Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
4.0 - 9.0 years
Chennai
Work from Office
SUMMARY Summary: The Subject Matter Expert (SME) plays a critical role as the frontline operational support resource between frontline agents and Team Leads within a high-volume, 24/7 contact center environment. This role ensures consistent service quality across inbound and outbound voice, chat, and email channels by providing real-time guidance, resolving escalations, and maintaining adherence to SLAs, compliance standards, and client-specific processes. With deep domain expertise and C1-level English proficiency, the SME drives performance excellence through coaching, process optimization, and data-driven insights. The position requires a proactive, detail-oriented professional who can th...
Posted 20 hours ago
0.0 - 2.0 years
1 - 2 Lacs
Chennai
Work from Office
Interact with customers over a call with strong communication Inbound outbound to generate sales, increase revenue & build customer relationships Ability to handle a pressure over a customer call Required Candidate profile Need immediate joiner Contact : Rishika HR - 9494972099 Perks and benefits ESI PF INCENTIVE
Posted 21 hours ago
0.0 - 2.0 years
Noida, Gurugram, Delhi / ncr
Work from Office
Ready to shape the future of work? At Genpact, we dont just adapt to changewe drive it. AI and digital innovation are redefining industries, and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services an...
Posted 1 day ago
2.0 - 5.0 years
1 - 4 Lacs
Gurugram
Work from Office
Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225
Posted 1 day ago
1.0 - 4.0 years
1 - 4 Lacs
Gurugram
Work from Office
Gurgaon based bpo sales voice process any graduate or undergrad. with or without experience with good comm. skills can apply, 6 days a week working with Day shift rotational off salary 22k-35CTC Contact HR Nidhi-9311340225
Posted 1 day ago
6.0 - 10.0 years
5 - 10 Lacs
Gurugram
Work from Office
Position: Assistant Manager - Service Level: Assistant Manager About Policybazaar: As Indias largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users. Roles and Responsibilities: • Manage operations seamlessly, ensuring timely SLA delivery and high levels of employee and customer satisfaction. • Establish and maintain client relationships to drive engagement and operational efficiency. • Oversee team performance by setting goa...
Posted 1 day ago
0.0 - 4.0 years
Bangalore, All india
On-site
You will be part of an exciting Call Center team with multiple job opportunities available in Bangalore. As a Customer Retention executive, you will be responsible for handling voice and blended processes in the International BPO Voice Support domain. **Key Responsibilities:** - Engage with customers to ensure their satisfaction and retention - Handle customer queries and provide appropriate solutions - Maintain customer relationships through effective communication - Meet targets for customer retention and satisfaction **Qualifications Required:** - Graduation completed - Excellent English communication skills - Willingness to work in rotational shifts (Day/Night) This role offers a competi...
Posted 2 days ago
1.0 - 3.0 years
Chennai
Work from Office
Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their issues in a timely and professional manner. Provide technical support to customers on various products and services related to banking, finance, insurance, healthcare, IT services, medical devices, pharmaceuticals, software solutions etc. Utilize excellent communication skills to build strong relationships with customers and understand their needs effectively. Work efficiently under pressure while maintaining accuracy and attention to detail. Collaborate with team members to achieve common goals and objectives. Desired Candidate Profile 1-3 years of experience in BPO/Call Centre environment...
Posted 2 days ago
1.0 - 3.0 years
3 - 5 Lacs
Mumbai
Work from Office
Job description TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE / CHAT PROCESS Tech Mahindra is seeking motivated individuals for the International Voice and Chat Process. This role is ideal for freshers or entry-level candidates looking to start their career in the BPO sector and engage with global customers. Key Responsibilities: - Voice Process (Freshers Can Apply) -Chat Process (Relevant Chat Experience Mandatory) - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergr...
Posted 2 days ago
0.0 - 1.0 years
2 - 3 Lacs
Kolhapur, Pune
Work from Office
Responsibilities : Monitoring learning progress and interacting with students regularly to ensure their learning is up to date by suggesting tips and solutions. Keep records of all conversations in our database in a comprehensible way. Respond to Student queries in a timely and accurate way, via phone, email, or chat, WhatsApp, etc., Host and facilitate interactive live sessions, focusing on motivational topics, learning strategies, and community building. Create a supportive and dynamic learning community, encouraging peer-to-peer interaction and collaboration. Ensure that users are actively participating in different activities and making good progress. Communicate Students progress and co...
Posted 2 days ago
0.0 - 4.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Voice Process - International & Domestic || 1. International Voice Process (Technical Support) Location : Hyderabad Job Requirements Qualification : Under Graduation / Graduation Up to 1 year of experience in International Voice Customer Support Strong ability to resolve customer concerns via voice Excellent communication and interpersonal skills Salary Package Freshers: 3 LPA Experienced: Up to 5LPA Benefits Cab facility Rotational Shifts 5 days working | 2 rotational offs 2. Voice /Non voice Process Executive Domestic Job Location: Hyderabad Job Type : Full-Time | Work From Office Shift : Day Shift (8:00 AM 8:00 PM) Working Days : 6 Days Working | Rotational Week Off Experience Required: *...
Posted 2 days ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Hello Applicant, Greetings from Job Factory Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Call has to be made between 10am -6 PM As a Customer Support Representative, you will be the first point of contact for our customers. Your primary responsibility is to ensure customer satisfaction by providing timely and efficient support through various channels. This role is ideal for fresh graduates who are eager to start their careers in customer service and are passionate about helping others. Key Responsibilities Respond to customer inquiries via phone, email, and live chat in a professional and courteous manner. Resolve customer issues promptly and accura...
Posted 2 days ago
0.0 - 4.0 years
2 - 3 Lacs
Noida
Work from Office
Note - Shining Stars ITPL does not charge candidates for any job opportunities. Hi Job Seekers Greetings from Shining Stars ITPL We're Hiring: Customer Support Executive | Noida Location Join one of the top Multinational BPOs and kick-start your career in a dynamic, growth-driven environment! Profile:- Customer Support Executive Requirement : Any Undergraduate / Graduate / Fresher / Experience can apply. Location: Noida Working Days: 6 Days a Week Week Off: 1 Rotational Off Salary: 17K CTC - 30K CTC ( Based on last drawn Salary) Eligibility Criteria: Graduate / Undergraduate all can apply. Excellent English communication skills (both verbal & written) Basic computer knowledge Freshers and ca...
Posted 2 days ago
0.0 - 4.0 years
3 - 6 Lacs
Gurugram
Work from Office
Role & responsibilities Handle customer queries through inbound and outbound voice calls. Resolve customer concerns efficiently while ensuring customer satisfaction. Maintain clear and professional communication at all times. Required Skills: Excellent communication skills (verbal and written) in English and Hindi. Ability to handle customer queries efficiently and politely. Patience and empathy to manage difficult or irate customers. Prior experience in a call center or customer support role is a plus. Freshers and experience both can apply Minimum education: UG/Grad both can apply Freshers and Experienced both can apply Salary package 3 Lpa to 6 lpa Willingness to work in rotational shifts...
Posted 2 days ago
0.0 - 1.0 years
Navi mumbai
Work from Office
Job description Greetings from Sutherland!!! We are hiring! Position: International Voice Process - Technical Customer Support. Experience: Fresher to 1 year Job Criteria: Immediate joiners required (Must be able to join by February) Freshers are welcome to apply Required candidate profile: Prospect candidates should have excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about customer service. Shift Timings & Off: 5-day work week with rotational shifts, predominantly night shifts. Additional Information: Work from office one-way cab facility available up to 25km radius from office based on the shift timings. Work Location: 5t...
Posted 2 days ago
0.0 - 5.0 years
1 - 5 Lacs
Chennai
Work from Office
Axis Bank Phones Officer - OMR Road - Chennai Candidates with Excellent English communication only can apply Whatsapp your resume to Ganesa HR 8056659888 (Whatsapp msg only) Please read following points: Education: minimum Graduation completedImmediate joiners only Location: Chennai - OMR Road No cab facility Rotational shifts 24*7 (no night shift for female)Two week offs (Rotational) Active job seekers - Immediate joiners Candidates with Excellent fluency in English only can apply / contact Grade - Officer/ AM Axis Bank India (On-site) #Come As You Are "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply" About Axis Phones: Axis Phones engages with Axi...
Posted 2 days ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
CONTACT - ROBINSON HR (9150516052) Interact with customers over a call with strong communication Inbound outbound to generate sales, increase revenue & build customer relationships Required Candidate profile Qualification: Any Degree,(2023,2024&2025) Freshers (No Backlogs) Male & Female Language Required-(Tamil) with Common English preferred location-Thousand Light, Arumbakkam Perks and benefits PF,ESI & INCENTIVES (training bouns)
Posted 2 days ago
0.0 - 3.0 years
1 - 3 Lacs
Thane, Navi mumbai, Mumbai (all areas)
Work from Office
Process: Customer Support - Inbound Process HSC / Graduate Freshers Good comm.skills required Shift: 8:30AM - 8:30PM (Rotational) 1 rotational week off Salary: Upto 16,000 Inhand | 18K - 20K CTC Interview Process: HR Round Operations Round Required Candidate profile HSC / Graduate Freshers Good comm.skills required Location: Thane Apply Now, Contact For More Details / Information HR Viraj - 7030022572 Perks and benefits Career Growth Opportunity !
Posted 2 days ago
1.0 - 6.0 years
Mumbai, Mumbai suburban, Mumbai (all areas)
Work from Office
Skill: Customer support- (Voice Process & Chat Process-International Process) Education: Any Graduation /HSC Passed with 1 Year exp can apply Experience: 1 to 7 years Work Location: Mumbai, (Vikhroli-MDC2)/(Airoli-MDC7) Shift timings: Night Shift -(24*7) (Rotational week Off ) Work Mode: Work from Office Requirements: Should have excellent Oral and written communication skills. You should be flexible to work in any shift. Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls. Walk customers/ Provi...
Posted 2 days ago
0.0 - 5.0 years
1 - 4 Lacs
Mumbai, Thane, Navi mumbai
Work from Office
Process: - Banking Process - Inbound & Outbound Calling Location: Thane West Requirement: Good Communication Skills Minimum Qualification: HSC (12th Pass) Freshers Welcome Salary: Freshers: Up to 18,000/month Experienced: Up to 22,000/month Rounds of Interviews:- HR round Operations round How to Apply ? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Pratiksha Mob No:- 8698488197
Posted 3 days ago
0.0 - 5.0 years
2 Lacs
Vadodara
Work from Office
Handle inbound/outbound voice calls and chat queries Assist customers with product, prescription, or healthcare-related queries Provide accurate information while following compliance guidelines Maintain proper documentation and call/chat logs
Posted 3 days ago
0.0 - 1.0 years
Chennai
Work from Office
Job description Greetings from Sutherland!!! We are hiring! Position: International Voice Process - Technical Customer Support. Experience: Fresher to 1 year Job Criteria: Immediate joiners required (Must be able to join by February) Freshers are welcome to apply Required candidate profile: Prospect candidates should have excellent verbal and written communication skills in English. Ability to articulate, bright and curious. Passionate about customer service. Shift Timings & Off: 5-day work week with rotational shifts, predominantly night shifts. Additional Information: Work from office Two-way cab facility available up to 25km radius from office based on the shift timings. Work Location: Su...
Posted 3 days ago
0.0 - 4.0 years
2 - 3 Lacs
Chennai
Work from Office
Greetings From Access Healthcare Night Shift Fresher Opportunity! Join International Voice Process : Any UG Degree ( without Arrears ) No experience needed (Training Provided) Night Shift (Flexible) 2-way cabs provided (pickup & drop) Fluent English a must . Interview Mode: Online Work Location : Ambattur / DLF. Saturday and Sunday fixed Week off. Interested Kindly contact : Jershlin - 7550264846 Talent Acquisition - access healthcare
Posted 3 days ago
0.0 - 1.0 years
1 - 3 Lacs
Hyderabad
Work from Office
|| We're Hiring for International Voice Process || Location: Hyderabad Work Mode: 5 Days Work From Office (2 Week-offs) Qualification: Graduates - Full time Undergraduates ( Contract / Permanent) Transport : Available Shifts : Night Shifts Salary: 3.6 LPA - 21K Take Home Eligibility: Freshers with excellent communication are eligible Freshers with completely no experience Immediate joiners Only Interested candidates share their resume Contact : HR Sandhyasri (8520934202) Mail ID: Sandyasri.D@axisservice.co.in References are Highly Appreciated.
Posted 4 days ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings from JobShop, India's Largest BPO Recruitment Company. Customer Service International Voice (UK/US) Call HR Navya 9071308000 Location : E-City Shift: UK/US (night/evening) | CTC: to 4.5LPA + allowance Fix Saturday and Sunday Off 2 Way Free Cab Role: Inbound calls, query resolution, update CRM, meet CSAT/AHT Skills: International Voice, English, Inbound, CSR, CRM, Night Shift, Contact Navya 9071308000 and JobSHop 9964080000 WhatsApp if the line is engaged. visit jobshop.ai for more openings JobShop India's Largest BPO Recruitment Company, 4th Floor, BMR Complex, 485, Hennur Main Rd, HBR Layout 4th Block, Hennur Gardens, Bengaluru, Karnataka 560043 ****PLEASE DO REFER YOUR FRIENDS***...
Posted 4 days ago
Exploring Voice Support Jobs in India
The voice support job market in India is thriving, with many companies outsourcing their customer service operations to the country. Voice support roles involve providing assistance and resolving customer queries over the phone. Job seekers looking to enter this field can find a range of opportunities in various industries.
Top Hiring Locations in India
- Bangalore
- Hyderabad
- Pune
- Mumbai
- Delhi
These cities are known for their booming tech industries and are hotspots for voice support job opportunities.
Average Salary Range
The average salary range for voice support professionals in India varies based on experience level. Entry-level positions can expect to earn between INR 2.5-4 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.
Career Path
In the field of voice support, career progression typically involves moving from a Customer Support Executive to a Senior Customer Support Executive, and then to roles like Team Leader or Operations Manager. With experience and additional skills, professionals can advance to roles such as Customer Support Manager or Customer Experience Manager.
Related Skills
Some related skills that are often expected or helpful alongside voice support include: - Strong communication skills - Problem-solving abilities - Empathy towards customers - Knowledge of CRM software - Multitasking skills
Interview Questions
- What do you understand by voice support? (basic)
- How do you handle irate customers over the phone? (medium)
- Can you explain the importance of active listening in voice support? (basic)
- How would you handle a technical issue that you are not familiar with? (medium)
- Give an example of a time when you went above and beyond for a customer. (advanced)
- How do you prioritize your tasks when dealing with multiple customer calls? (medium)
- Have you ever dealt with a language barrier while assisting a customer? How did you handle it? (medium)
- What steps would you take to de-escalate a tense situation with a customer? (medium)
- How do you ensure customer data privacy and security during interactions? (medium)
- Can you discuss a challenging situation you faced in a previous voice support role and how you resolved it? (advanced)
- Describe a time when you had to collaborate with other team members to solve a customer issue. (basic)
- How do you stay updated on product knowledge to assist customers effectively? (basic)
- What motivates you to work in a customer-facing role like voice support? (basic)
- How would you handle a situation where a customer is dissatisfied with the company's policies? (medium)
- How do you handle repetitive queries from customers without losing patience? (medium)
- Have you ever had to deal with a particularly difficult customer? How did you handle it? (advanced)
- What strategies do you use to ensure high customer satisfaction ratings? (medium)
- How do you adapt your communication style when speaking to different types of customers? (medium)
- Can you provide an example of a time when you had to think on your feet to resolve a customer issue? (advanced)
- How do you handle stress and pressure in a fast-paced voice support environment? (medium)
- How do you ensure that you are maintaining a positive and professional tone during customer interactions? (basic)
- What role do you think feedback plays in improving your performance as a voice support professional? (basic)
- How do you handle situations where you are unable to provide an immediate solution to a customer's problem? (medium)
- Can you discuss a time when you had to troubleshoot a technical issue over the phone with a customer? (advanced)
Closing Remark
As you explore voice support jobs in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. By preparing for common interview questions and highlighting your relevant experience, you can confidently apply for voice support roles and kickstart a rewarding career in this field. Good luck!
Start Your Job Search Today
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
Please Verify Your Phone or Email
We have sent an OTP to your contact. Please enter it below to verify.
Featured Companies
-
Blinkit Private Limited
1545 Jobs |
-
Marriott International
833 Jobs |
-
Uplers
691 Jobs | Ahmedabad
-
IBM
610 Jobs | Armonk
-
Tata Consultancy Services
561 Jobs | Thane
-
Confidential
560 Jobs | Silicon Valley
-
Genpact
496 Jobs | New York,NY
-
Wipro
496 Jobs | Bengaluru
-
Accenture
454 Jobs | Dublin
-
Aditya Birla Capital
420 Jobs | Mumbai