2431 Customer Retention Jobs - Page 32

Financial Analyst - CSD Programs At SailPoint, we do things differently. We understand that a fun-loving work environment can be highly motivating and productive. When smart people work on intriguing problems, and they enjoy coming to work each day, they accomplish great things together. With that philosophy, we ve assembled the best identity team in the world that is passionate about the power of identity. As the fastest-growing, independent identity and access management (IAM) provider, SailPoint helps hundreds of global organizations securely and effectively deliver and manage user access from any device to data and applications residing in the data center, on mobile devices, and in the cloud. The company s innovative product portfolio offers customers an integrated set of core services including identity governance, provisioning, and access management delivered on-premises or from the cloud (IAM-as-a-service). We are looking for a Financial Analyst with strong business acumen, a passion for business process, metrics, and the ability to constantly deliver data-driven improvements in a fast-moving environment. You must have analytical skills and strategic thinking to help drive our business forward. A successful individual must be customer focused, business savvy, resourceful, and can deal with ambiguity while operating at scale. You will research and analyze financial information as well as provide data-driven support to management for decision making. This is a global role that will support multiple international stakeholders and reports into the CSD Programs organization. Job Duties Act as a trusted advisor to our Area Vice Presidents in the Customer Success Management and Customer Experience environments regarding financial metrics needs (customer contract renewals, customer retention, recurring revenue, etc.) Work closely with the Centralized Operations team in Revenue Operations. Engage with Customer Success Management leadership to create processes and workflows across the renewal lifecycle. Analyze financial results by comparing plans/forecast with actuals Provide information to management by assembling and summarizing data; preparing reports; making presentations of findings, analyses, and recommendations Drive the monthly, quarterly, annual financial planning process for Customer Success Management and Experience Prepare financial reports, charts, tables and other exhibits as requested Develop and track benchmarking metrics to identify emerging risks and opportunities Increase productivity by developing automated applications; eliminating duplications; coordinating information requirements Skills/Qualifications 8+ Years Experience in Finance, Audit or Business Process BS in Finance or Accounting Excellent project management skills, including gathering requirements, documenting use cases, managing expectations, and meeting delivery deadlines Must have strong Microsoft Excel skills Financial modeling expertise Generate reporting that will allow CSD Leaders to provide insights on areas the business can improve on. Deep experience with customer success business processes and data strategy Clear communicator with excellent written, verbal, and listening skills Natural ability to build relationships effectively across global teams Confidence in advocating for best practices Excellent critical thinking skills with ability to break down ambiguous problems into concrete, manageable components, think through optimal solutions, and communicate clearly to stakeholders Keen insights in data management to build effective, focused reports and dashboards that tell a story Knowledge of Salesforce/CPQ is required Knowledge of Tableau, & Gainsight is a plus Independent worker and analytical thinker with ability to conduct research, data analysis and resolve complex problems Ability to understand the business and collect/report data that is both accurate and meaningful to the business & leadership teams Excellent written and verbal communication skills Strong work ethic with a positive, can-do attitude

Process:- Tata motors Finance process. -Salary : 12,000/- in hand -HSC OR GRAD +min 3 months any sales experience -Shift timing: 9:30am - 6:30pm -Fixed Sunday off -Need immediate joiner Required Candidate profile HSC is mandate Job location - Majiwada Thane (w)- 400607 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mahek :- 7559401618

In this role, you will be the primary point of contact for Nokias Technical Support Service, specifically dedicated to an assigned customer. You will manage difficult situations and conflicts, ensuring customer satisfaction by providing effective communication on technical, operational, and quality-related issues. You will represent the customers interests within Nokia, ensuring that their concerns are addressed and that product release notes and alerts are effectively communicated. Additionally, you will provide guidance on upgrades and retrofits when necessary and support Emergency Management (EM) teams in handling outages. Your responsibilities will also include maintaining accurate information about customer networks in relevant databases, ensuring network health from a Support Service perspective, and keeping abreast of new product introductions (NPI) and rollout activities. You will work closely with Care Program Management (CaPM) to monitor customer satisfaction, contribute to sales opportunities, and provide technical expertise for process improvement. As part of your role, you will apply advanced analytical skills to solve complex problems, offer strategic recommendations, and guide internal teams with your business knowledge. You will be expected to mentor task forces and contribute to shaping the professional direction of your organizational unit. EducationBachelors degree in Engineering, Computer Science, Telecommunications, or a related field. Experience8+ years in technical support, customer service, or a similar role with experience in managing customer relationships and providing technical guidance. Technical Skills: Strong understanding of network operations, troubleshooting, and support services. Experience with technical guidance on upgrades, retrofits, and outage management. Familiarity with product release notes, network health monitoring, and maintenance processes. Knowledge of Emergency Management (EM) and related technical aspects. Analytical Skills: Strong analytical abilities to identify and solve complex technical problems, and provide actionable recommendations to customers. Communication Skills: Excellent interpersonal and communication skills for managing customer relationships and collaborating with internal teams. Business AcumenKnowledge of how technical services integrate with overall business objectives and how to contribute to process improvement. Leadership and MentorshipExperience in mentoring and leading teams, sharing knowledge, and guiding others in their professional development. Tools and Methodologies Familiarity with network management and support tools. Knowledge of technical documentation, including product release notes and service level agreements (SLAs). Experience with customer relationship management tools is a plus. Customer EngagementAct as a key representative for the customer, ensuring clear communication on technical issues and helping to resolve complex challenges. Conflict ManagementDevelop skills in managing difficult customer situations, addressing their concerns effectively, and resolving conflicts in a professional manner. Technical LeadershipProvide technical guidance for upgrades, retrofits, and outage management, ensuring the customers needs are met with timely and efficient solutions. CollaborationWork closely with cross-functional teams, including Care Program Management and Emergency Management, to support customer satisfaction and operational excellence. Continuous LearningStay up-to-date with the latest product releases, network health updates, and emerging technologies to maintain your technical expertise. Mentorship and LeadershipLead by example, mentoring team members and providing insights into best practices for managing customer support services.

Grade J - Office/ Core Responsible for supporting the team to maximise profitability and sales opportunities by managing and developing strategic business relationships for sales direct/B2B in a defined geographic area, building on existing relationships and creating new business opportunities. The scope of the role will influence the grade - this can include financial accountability, geographical scope, leadership responsibilities and overall level of responsibility. Entity: Customers & Products Job Family Group: Sales Group Are you ready to join a team that s driving the future of lubricants & beyond and setting new industry standardsDiscover how our diverse and passionate people at Castrol are shaping the industry - and how you can be part of this journey. We re seeking talented experts who share our passion for innovation and excellence. Bring your unique perspective, collaborative spirit, and challenge our thinking as we continue to lead the way in the lubricants market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization. Apply now! Castrol is a global leader in lubricants and part of the bp Group, one of the world s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, relentless innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets. At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of nurturing top talent for leadership roles, both locally and globally. We are currently looking for Area Manager - Branded Workshop in Kolkata and details mentioned below: Let me tell you about the role ! In order to fulfil Castrol s vision of pivoting into a Service & Maintenance brand, a network of premium car workshops is being set up under brand name Castrol Auto Service. The intent is to expand the network at rapid pace over next few years. Branded Workshop Manager will play a critical role in the achievement of this goal. BWM will be responsible not only for setting up this network through acquisitions but also for managing and nurturing this channel to growth and deployment of the channel offer. The role is expected to travel within region as per role accountabilities & require to work 6 days a week which includes Saturday. Key Responsibilities: Customer acquisitions Develop detailed plan for acquiring / developing customer base of Branded Workshops in assigned territories. Create a pipeline of workshop leads for the channel that acts as a feeder pool for in-year as well as future acquisitions. Prospecting of leads and profiling them basis approved criteria using approved tools & techniques to ascertain fitment against requirements. Concept selling of Castrol s Branded Workshop offer to prospects and helping them understand the program and channel offer in detail, including commercials. Explain contract TnCs, field queries, establish relationship ultimately leading to successful conversions. Effectively use in-house tools. SFO to plan and supervise acquisition pipeline and WBC to create and deploy customer offers that are profitable for the business as well as meet customer s business requirements. Post acquisition, ensure onboarding of customers by team to Castrol brand heritage, product range and benefits etc. thereby inducting workshop into the program using tools and techniques provided. Define a local area business plan including target workshops, coverage, sales target, activities etc. Participate in the development of local business strategy, assisting the team to increase their effective time in attracting and retaining business. Conduct sales volume and margin analysis, resolving customer operational issues and supervising pricing performance integrity toimprovee customer perception of value. Align with BPs Code of Conduct and models BPs Values & Behaviors. Offer Deployment & Workshop Management Implement quality deployment of channel offer including SOP training, Audits, Branding, Activations etc. Lead implementation of future initiatives and pilots. Will need to lead by example and demonstrate execution of key audits and SOP training effectively. Understand and establish relationship with customer to gdedicationment for the activities proposed. Implement activities aligned to company strategy to maintain the good relationship with existing customers. Defend and grow existing customer share of wallet through needs based and effective use of our offer under mentorship. Hold regular meetings to agree and supercritical metrics KPIs with customers. Customer and market insights: handle an updated database and maintain close relationship locally. Understand competitor s approach and provide feedback to company. Represent voice of customer in the company to improve our approach. Overall Business Delivery Responsibility Achieve month-wise Secondary sales objectives for entire product range including focus products and synthetics across customers Develop positive relationships with key customers and ensure quality service through distributors/ SEs. Develop appropriate plans in consultation with on ground sales team to ensure customer retention and to counter competitor activities to minimize their impact on Castrol s business. Planning Help collate information (customers, influencers, competition analysis & SWOT analysis) and use it to develop appropriate territory strategy Market coverage: Study, approve BDMs PJPs and ensure implementation of detailed and efficient coverage of outlets as per defined Ways of Working Reporting / Performance Review / Policies adherence Lead, mentor and guide team of Business Development Managers (BDMs) Ensure that new members of on-ground sales team are accurately inducted on channel offer and expectations Perform on-the-job training of and develop ground sales team s capabilities and review their performance. Submit periodic performance report on acquisition/ performance KPIs to relevant customers Ownership of strict adherence of company policies, & other statuary compliances Background & Experience: Bachelor s degree in Engineering / Technology (like Mechanical, Chemical etc.), with major of sales & marketing related is preferred and with 8+ years sales & marketing experience in B2B space. Preference to experience in service business of key OEMs like Maruti Suzuki, Tata Motors etc. and sales/ business development with multi brand automotive aftermarket players such as Bosch Car Service, Mahindra First Choice, Carnation etc. Sound commercial knowledge on contracts and proven experience in long term contract negotiation and value creation Excellent selling skills especially the value selling skills, fair knowledge on auto technology, automotive aftermarket Proven ability in developing and strengthening relationships to drive business success. Proven negotiation skills, influencing abilities and excellent communication capability. Fluency in speaking, reading and writing local language. Proficiency in working level English. Fair knowledge in Finance, Supply Chain, marketing. Maturity with significant business and social insight - understand the business context as well as the industry trend Demonstrated track record of driving growth in a very competitive market environment. Positive attitude, proactive approach, eager to learn and a belief in working and winning with teams. Customer centric approach and ability to handle uncertainty and ambiguity Willing to travel extensively The role is expected to travel extensively within region as per role accountabilities & require to work 6 days a week which includes Saturday Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

RL - Wheels:Area Sales Manager - Used Car About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India. About the Role Area Sales Manager leads their team of Sales Managers and is responsible for expansion of business in the area to achieve Auto loans volumes with a balanced mix of new and used asset funding with optimal channel mix. The incumbent will be responsible for the guide their team and ensure productivity of all on roll and off roll resources to achieve targets of all key metrics. Details of the Role Department Retail Lending Grade M/ SM/ AVP Sub-Department RL- Wheels Reporting (Business) SM/ AVP/ VP Location Mumbai Reporting (Matrix) Key Responsibilities Business Goals & Profitability Responsible for driving volume targets of Auto loans Business in the area ensuring right business Used with required channel mix, yield, fee and productivity of each Sales Manager Responsible for driving PDD collection and ensuring that thresholds are not breached Ensure risk and compliance through timely and satisfactory closure of all regulatory points Establish relationship and enhance engagement with customers and channels by joint visits with Sales Managers Adoption of Siddhi Application to enhance efficiency in Sales Team Each relationship to be pitched with liability relationship and getting SI from existing and opening of new accounts Ensure all day-to-day transactional issues are resolved for smooth processing of cases Improve contribution of PSL in portfolio Oversee fulfilling customer journey with seamless processing and offering a host of banking solutions leading to customer delight. Make Axis Bank the financier of first choice by ensuring best in class TAT Responsible to increase customer retention and engagement to improve Net Promoter Score and customer satisfaction. Ensure minimum SM attrition by regular counselling and feedback Drive various people agenda, including but not limited to, values, talent management, internal mobility, culture, learning and developments Audit, Compliance, and Risk Management Sales and Channel Development Customer Experience Collaboration and People Priorities Qualifications: Graduation/post-graduation from a recognized institute 4+ years of work experience (secured loans preferred) Role Proficiencies Strong sales orientation Proficiency in managing clients, partner relationships, diverse stakeholders Ability to align with objectives and new initiatives of the bank Skill in managing team efficiently and productively Competence in managing within a dynamic, priority-setting environment Strong risk and compliance mindset Adept at communication and interpersonal skills

Handle outbound customer calls in professional manner Interact with customers over a call with strong communication Engaging with potential and existing customers via phone Keep record of every customer interaction. Contact: SARANYA 9791061327 Required Candidate profile Qualifications: 12TH TO GRADUATION LANGUAGES: Tamil, Telugu EXPERIENCE: 0 to 3yrs Perks and benefits ESI PF and INCENTIVES

Sales Executive - Outbound Process (IDFC & Kotak Bank Process) Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mahek:- 7559401618

Handle outbound customer calls in professional manner Interact with customers over a call with strong communication Engaging with potential and existing customers via phone Keep record of every customer interaction. Contact: SOUNDARYA 9345845764 Required Candidate profile Qualifications: 12TH TO ANY DEGREE LANGUAGES: TAMIL,TELUGU,MALAYALAM,HINDI,KANNADA &60% ENGLISH EXPERIENCE: 0 to 4yrs MALE & FEMALE MORNING SHIFT IMMEDIATE JOINERS PREFFERED Perks and benefits ESI PF and INCENTIVES

About Intouchcx IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. With over 25 years of experience, IntouchCX acts as an extension of their brand partners, creating dynamic environments for their team members and investing in their career paths and well-being. The company serves a variety of industries, referred to as ecosystems, such as retail, healthcare, technology, and e-commerce. IntouchCX offers omnichannel support, including voice, email, chat, and social media, and is recognized for its flexibility, quick execution, and advanced technology solutions. They have a strong focus on innovation, disruption, and continual improvement, aiming to be the industrys trusted advisor. IntouchCX employs over 35,000 people across 14 countries, including the United States, Canada, and several others. Job Summary: We are looking for a motivated and customer-oriented Customer Retention Agent to join our team. In this role, you will handle inbound and outbound communication with existing customers, focusing on addressing concerns, resolving issues, and ensuring customer satisfaction to retain their business. Key Responsibilities: Contact customers who may be considering cancellation and work to retain their business. Understand customer concerns and provide solutions or alternatives to meet their needs. Promote the value of our products/services and how they meet customer expectations. Handle escalations or complaints in a professional and empathetic manner. Collaborate with internal teams to resolve issues that may impact customer satisfaction. Meet or exceed daily/weekly retention goals and KPIs. Qualifications: High school diploma or equivalent; associate or bachelors degree is a plus. 1+ year of experience in customer service, call center, or sales role is added advantage (retention experience preferred). Strong verbal and written communication skills. Ability to handle objections and remain calm under pressure. Positive attitude, persuasive skills, and a customer-first mindset. What We Offer: Competitive salary with performance-based incentives Comprehensive training and onboarding Supportive team environment Opportunities for growth and advancement Employee benefits (e.g., health insurance, paid time off, etc.) Interested candidates can walk-in to below location and mention on top of resume recruiter name HR Recruiter : Divya M Mobile: 8660530720 Location: Mindspace B16Mindspace 5th Floor, Backside of Inorbit Mall (https://maps.app.goo.gl/9UXo44Qvz2tLKv4N8)

Hiring for International BPO || Noida || Gurgaon UG & Grad both can apply Fresher & Exp can apply Rotational shifts & Offs Salary- 15-40k in hand + Incentives 2-way cabs Contact below: Rohan - 9311052597 Vipul - 8448337227 Abhinav - 9811862565

Job Title: Customer Success Manager Enterprise Location: Gurgaon Department: Customer Success (Exp-2-8 years) Employment Type: Full-time About Pazcare At Pazcare , we are transforming how modern businesses manage employee benefits. Our all-in-one platform enables HR teams to digitize, manage, and optimize group health insurance, wellness programs, and employee engagement. We work closely with HR leaders to deliver a seamless experience that benefits employees and organizations alike. As we scale rapidly, we are looking for passionate professionals who can deliver a best-in-class customer experience to our enterprise clients. Role Overview As a Customer Success Manager – Enterprise , you will manage and nurture relationships with our largest and most strategic clients. You will ensure smooth onboarding, maintain high levels of satisfaction and retention, and work closely with internal teams to continuously deliver value. You’ll be the primary point of contact for HR leaders and CXOs, acting as their trusted partner to maximize the impact of Pazcare’s offerings. Key Responsibilities Own end-to-end relationship management for enterprise accounts post-sales. Lead onboarding and implementation in close coordination with internal teams. Build and maintain strong relationships with key decision-makers (CHROs, HR Heads, Admins, etc.). Conduct Quarterly Business Reviews (QBRs) and proactive check-ins to assess product adoption, benefit utilization, and client satisfaction. Monitor client health metrics, identify churn risks early, and work towards proactive resolution. Collaborate with Claims, Support, Product, and Ops teams to resolve client concerns and drive service excellence. Ensure 100% renewal and identify upsell opportunities aligned with client needs. Share client feedback and data-backed insights internally to improve product and processes. What We’re Looking For 2–8 years of experience in Customer Success, Account Management, or Enterprise Client Relationship roles. Preferred industry experience: – Banking, Insurance, Financial Services (BFSI) – HRTech, InsurTech, or SaaS platforms – Consulting or IT/ITES working with enterprise clients Strong stakeholder management skills, especially with HR/Admin/CXO levels. Analytical mindset with comfort working with claims, utilization reports, and client engagement data. Excellent verbal and written communication skills. High ownership, problem-solving attitude, and ability to thrive in a fast-paced environment. Hands-on experience with tools like Google Sheets, CRM platforms, and customer success dashboards. Why Join Pazcare? Join a high-growth company that’s redefining employee healthcare and benefits in India. Work with top enterprise brands and decision-makers. Transparent, inclusive, and fast-paced work culture. Opportunities to grow across roles and teams as we scale.

, Build and manage relationships with existing clients. Ability to correspond proficiently in a formal and professional manner. Skills and Experience: Must be proficient in English An overall positive and professional demeanor

Position:- BPO Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,200 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- Send your updated CV or call to schedule your interview. HR Aditya Call/WhatsApp: 8308125422

Responsibilities: - Be responsible for school servicing success with robust operation excellence - Ensure handling the schools as per the service KPIs committed to the schools - Ensure smooth onboarding of the school after-sales team handover - Work closely with the training team to conduct teacher training, allocate trainers, plan schedules, etc - Co-ordinate with the school management regularly to ensure customer success wherever required - Ensure timely reporting to the KDMs/Principals about the success of the program and its delivery - Co-ordinate with the school teachers regularly to ensure smooth delivery of the program wherever required - Driving School Retention & Collection - Take ownership and end-to-end accountability for resolving any school-related issues - Create & manage a strong reputation by demonstrating consistent, clear communication between internal & external parties

Job Title: Sales Executive (Building and Construction) Job Description: We are seeking a dynamic and results-driven Sales Executive to join our team in the building and construction industry. The ideal candidate will be responsible for promoting and selling our products/services to clients such as builders, contractors, architects, and developers. This role requires strong communication skills, industry knowledge, and the ability to build and maintain client relationships. Key Responsibilities: Identify and approach potential clients in the building and construction sector Generate new business opportunities through cold calling, networking, and field visits Understand client needs and provide suitable product or service solutions Deliver product presentations and technical demonstrations as required Negotiate pricing, terms, and conditions to close sales deals Meet monthly and quarterly sales targets Prepare and submit proposals, quotations, and sales reports Maintain strong after-sales support and relationship with customers Stay updated with industry trends, market developments, and competitors Collaborate with internal teams including marketing, operations, and logistics Requirements: Bachelor's degree in Business, Marketing, Civil Engineering, or a related field 15 years of experience in sales, preferably in the construction or building materials industry Excellent communication, negotiation, and interpersonal skills Strong knowledge of local market and industry practices Proficient in MS Office and CRM software Willingness to travel as per job requirement

About MuscleBlaze: MuscleBlaze is Indias leading sports nutrition brand, known for high-quality, scientifically-formulated supplements. Since 2012, we've been empowering athletes and fitness enthusiasts with trusted products like protein powders, gainers, and wellness supplements. With a focus on innovation, transparency, and performance, we’re committed to fueling India’s fitness revolution. About the Role: We are seeking a qualified Dietician or Nutritionist with a strong understanding of health and wellness products to join our team as an Consumer Insights Executive . In this role, you will be responsible for managing customer interactions across digital platforms, addressing queries related to our nutritional product range, and providing valuable consumer insights to internal teams. This position requires a balance of subject-matter expertise, excellent communication skills, and a proactive approach to online reputation management. Key Responsibilities: 1. Customer Query Management Respond to customer queries related to nutrition and product usage across platforms including social media, e-commerce reviews, and emails. Provide accurate, easy-to-understand responses rooted in nutritional science and product knowledge. 2. Online Reputation Management (ORM) Monitor and manage brand mentions, customer reviews, and feedback across all online channels (Amazon, Flipkart, social media, etc.). Address negative feedback professionally and work toward resolution in a timely manner. Collaborate with customer service and marketing teams to maintain a consistent and positive brand image. 3. Product Knowledge & Guidance Develop a deep understanding of all products – their ingredients, benefits, usage guidelines, and target consumers. Ensure all product-related communications are scientifically accurate and consumer-friendly. 4. Consumer Insights & Reporting Identify patterns, concerns, and feedback trends from customer interactions and share actionable insights with relevant teams. Assist in creating FAQs, content recommendations, and product improvements based on consumer data. 5. Cross-Functional Collaboration Work closely with the marketing, R&D, and customer service teams to ensure alignment on customer communication strategies and product messaging. Participate in knowledge-sharing sessions and contribute to continuous improvement initiatives. Key Requirements: Bachelor’s or Master’s degree in Nutrition, Dietetics, or a related field . 1–3 years of experience in a client-facing role, preferably in nutrition, wellness, or customer engagement. Strong verbal and written communication skills. Familiarity with ORM tools, social media platforms, and e-commerce portals is a plus. Analytical mindset with the ability to extract and report key insights from customer interactions. Empathetic, solution-oriented, and able to maintain a professional tone in high-pressure situations. Why Join Us? Be a core part of a mission-driven brand focused on health and well-being. Work at the intersection of science, communication, and customer experience. Enjoy a collaborative, growth-focused work environment. Opportunity to directly influence product and service improvements through real-time feedback. Role & responsibilities Preferred candidate profile

Roles and Responsibilities Handle customer inquiries, concerns, and feedback via phone calls Provide accurate and timely resolutions to customers' issues. Maintain a high level of professionalism and empathy when interacting with customers. Meet performance targets for quality, productivity, and sales metrics. Collaborate with team members to achieve shared goals. Desired Candidate Profile HSC/Graduate freshers are welcome. Excellent communication skills in English language (written & spoken). Willingness to join an international BPO environment. Shift timings: 24/7 (ANY 9 HOURS) week Off: 2 Rotational Week Off Salary: Freshers - 17k & experience up to 21k. Immediate Joiners Contact Details Number: 8108671430 Email: Shwetag17@hexaware.com

Position:- Inbound And Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12,000 in-hand to 16,000 in-hand + incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Fixed Salary + Lucrative Incentives Day Shifts / Rotational Shifts (based on role) Training & Mentoring Provided On-the-spot Offer Letters (for selected roles) Professional & Friendly Work Environment Excellent Career Growth Path INTERVIEWS ARE BEING SCHEDULED NOW! Call Now OR Send your updated CV on WhatsApp to schedule your interview: HR Gaurav :- 7796427055

Hello Jobseekers, Hurry up, New opportunities are available, Job Description Role: Key Account Manager Location: Bangalore ( Shivajinagar) Working Days: 6 ( Fixed Sunday off) Salary: Up to 3.5 LPA Quarterly bonus: 4000 NOTE: Any graduate candidate with minimum 1year of experience or MBA fresher can apply Roles and Responsibilities Manage key accounts to achieve sales targets through effective communication, upselling, and customer retention strategies. Develop strong relationships with customers to increase loyalty and drive repeat business. Desired Candidate Profile Fluent Hindi and English speaking skills (written & spoken). Excellent Communication, Interpersonal, Presentation, Pressure Handling, Target Achievement skills. For more details contact Monika(7266822602) Thanks and regards Monika Singh HR Executive

Location: Pune , Hyderabad Job Type: Full-Time Experience: 5+ years in account management, client servicing, or CRM in a digital marketing agency Job Summary: We are looking for a highly organized and client-focused Account Manager / CRM to manage key client relationships, ensure seamless project execution, and drive customer satisfaction. This role requires a strategic thinker with strong communication, negotiation, and problem-solving skills to enhance client engagement and business growth. The ideal candidate will act as the primary point of contact for clients, ensuring their marketing campaigns are executed smoothly while identifying opportunities for upselling and retention. Key Responsibilities: 1. Client Relationship Management • Act as the main liaison between clients and internal teams, ensuring smooth communication. • Build and maintain strong, long-term client relationships through proactive engagement. • Regularly update clients on campaign performance, deliverables, and strategic recommendations. • Address client concerns promptly and provide effective solutions to enhance satisfaction. 2. Account Management & Business Growth • Oversee multiple client accounts, ensuring that all projects meet deadlines and objectives. • Identify upselling and cross-selling opportunities to increase revenue per client. • Work with the sales and marketing teams to develop personalized client strategies. • Conduct regular review meetings with clients to discuss progress and future opportunities. 3. Project Coordination & Execution • Collaborate with internal teams (SEO, Paid Ads, Content, Social Media) to ensure campaign success. • Monitor project timelines, budgets, and deliverables to ensure high-quality execution. • Ensure client requests are clearly communicated and implemented within teams. • Optimize workflows and improve efficiency in project delivery. 4. Performance Analysis & Reporting • Track and analyze client campaign performance using data-driven insights. • Provide monthly/quarterly reports with key metrics and recommendations for improvement. • Use CRM tools (HubSpot, Salesforce, Zoho, etc.) to manage customer data and track interactions. 5. Customer Experience & Retention • Develop and implement strategies to increase client retention and satisfaction. • Gather client feedback to enhance service quality and tailor future campaigns. • Ensure a customer-first approach in all communications and project planning. Requirements: • Experience: 5+ years in account management, client servicing, or CRM, preferably in a digital marketing agency. • Education: Bachelor's/Masters degree in Business, Marketing, Communications, or a related field. • Strong communication, negotiation, and interpersonal skills. • Proficiency in CRM and account management tools (Salesforce, HubSpot, Zoho, etc.). • Deep understanding of digital marketing services (SEO, PPC, Social Media, Content Marketing). • Ability to manage multiple clients and projects simultaneously. • Analytical mindset to track performance and improve client satisfaction scores.

Process:- kotak 811-Outbound Process (Telesales) -Qualification: HSC or Any graduate / Under graduate -Work From Office -Location - MBC Park Kasarvadavali Thane- 400615 -Shifts Timing: - Day Shift -Salary:- Upto 15,000 in-hand plus incentives. Required Candidate profile Qualification:- Hsc Pass To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Prathmesh Mob No:- 9607404867 Perks and benefits competitive Salary with unlimited Incentives

Greetings from Ignites Human Capital Services Experience into 1 year health care is mandatory Soumya@8088720040 call Suman@7848820047 Only Graduates can apply work location:Marathalli location salary:35k

Greetings from Ignites Human Capital Services Freshers-35k Experienced Experienced:50k call kavya@7849020010 call suman@7848820047 call hr Anusha@7815982900

Voice Process- CRM --> --> Location, Designation --> LocationMumbai DesignationVoice Process- CRM Experience0-2 Years Job description Role & responsibilities Making inbound/outbound calls to customers Follow-up with customers to ensure their issues are resolved satisfactorily Providing information as per customer query related to the customer Resolving customers issues in a timely manner Escalating issues to the appropriate department Preferred candidate profile We are looking for Fresher to 2 Years Good Communication skills required Proficiency in basic computer bachelors degree preferred. Feel Free To Contact Us...!!! Submit

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English language (written & spoken). Ability to work rotational shifts including night shifts (UK shift). Strong problem-solving skills with ability to handle multiple tasks simultaneously. Basic computer knowledge with proficiency in Microsoft Office applications. Greetings From Ignites Human Capital Services Freshers Experienced Freshers 25k Experienced 35k to 50k call suman@7848820047 call mayur@9343402211