5510 Customer Retention Jobs - Page 32

Experience Required: 1 to 3 Years Work Mode: On-site (No Work from Home) Working Days: 6 Days a Week Role Overview Were looking for a Customer Success Executive who can bridge creativity with client satisfaction. Youll work closely with clients and our design team to ensure projects are understood, executed, and delivered seamlessly. The ideal person will have a design-oriented mindset, strong communication skills, and the ability to interpret design language effectively. Key Responsibilities Act as the primary point of contact for clients post-project initiation. Understand client needs and translate them into actionable insights for the design and project teams. Ensure client satisfaction ...

Job Description Customer Retention Associate: What you will do: Be part of a 24x7 SMB Retention Team. Triage issues coming from various channels such as phone, chat, email or web portal (Blended process). Prioritize customer urgency and issues. Search and reuse information from internal information repositories. Log all incidents, requests and customer interactions into the case management system. Drive issues through the organization with urgency Assess customer sentiment at all stages during the communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness and professionalism. Understand the business impact of issues. Stay calm under stressful condit...

Dubai based company that works in cars, shopping, property, finance, and health care across different countries. Employees are expected to interact with UAE-based customers. ( Training is provided for 1 month) 5 days working/2 rotational offs Day Shift timings- Any 9hrs shift between 9am to 9pm. Salary- Fresher 18k to Exp 23k. Monthly Incentives upto - 2750. Travel Allowance- 3500 both ways Joining date - 22nd October 2025 Job Criteria: 1) Immediate joiners required Should be available to join us in the next week 2) Excellent verbal & written English communication skills 3) Freshers and tenured can apply Work Location: Airoli Navi Mumbai Selection Process: 1) HR Interview (Walk In / Virtual)...

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organizations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to provide the highest quality insurance and healthcare to 10 million lives by FY2030, through companies that care. Plum is backed by Tiger Global and Peak XV Partners. About the role We re looking for exceptional Customer Support Exec...

Position: Program Manager Admissions Office Office location: Mumbai Lodha Foundation offers an exciting platform for an impact leader to conceptualize and implement pan-India educational initiatives. We are dedicated to identifying and nurturing India’s brightest and most capable children by providing them with comprehensive support—educational, financial, psychological, and infrastructural—to help them achieve their full potential. Our ultimate goal is to inspire these individuals to contribute back to society once they are financially self-sufficient. The Opportunity: We are seeking a proactive and results-oriented Program Manager - Admissions Office to lead our admissions outreach and pro...

RL - Wheels:Sales Manager - Used Car About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (Business) M/ SM/ AV...

Job Track Description: Requires broad technical expertise and industry knowledge. Is accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perf...

Job Track Description: Requires broad technical expertise and industry knowledge. Is accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perf...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Job Track Description: Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Requires broad technical expertise and company/industry knowledge. Is accountable for program management functions. General Profile Accountable for team performance and results. Manages professional employees and/or supervisors. Adapts plans and priorities based on resource and operational challenges. Takes action based on policies, procedures. Receives guidance from managers. Provides technical guidance to employees, colleagues, and customers. Functional Knowledge Understands and applies concepts in the fi...

Role & responsibilities Greetings from Innov Ultra Hiring for International Voice process - Customer Service Should hold excellent command over english. Complete night shift. 5 days working with 2 rotational week off Two way cab facility- pick up & drop Location boundary - within 25 kilometers of Kovilambakkam Undergraduates can apply Reach out to HR Nabeela - 9147365972 Salary for freshers - 3.2 LPA Salary for Experienced (1 year & abv of doc exp in intl bpo) - 4,30,000 LPA - 5,00,000 Preferred candidate profile Should hold excellent command over english. Undergraduates can apply Should be able to join the team immediately. Reach out to HR Nabeela - 9147365972 Perks and benefits PF ESIC PIC...

Manage and update customer data in the CRM system accurately and regularly. • Track customer inquiries, quotations, and follow-ups to ensure timely responses. • Support the sales team with lead assignment, pipeline tracking, and performance reports. • Maintain communication with existing clients for feedback, repeat orders, and after-sales service. • Analyze customer data to identify trends, buying patterns, and potential sales opportunities. • Prepare reports on lead conversion, sales performance, and customer satisfaction. • Coordinate with marketing to run targeted campaigns and follow-ups using CRM data. • Ensure smooth coordination between customers, sales, and operations teams. • Monit...

Job Title: Customer Success Manager (CSM) Location: Bangalore / Kolkata Experience Required: 3+ years in Saas Industry: IT Services / Software/ Customer Experience (CX). Employment Type: Full-time https://www.omind.ai/ Why Join Us? Work with cutting-edge CX solutions transforming digital engagement. Be part of a collaborative and high-performance team culture. Growth opportunities in a fast-scaling business environment. Role Summary : You will manage the full customer lifecycle for enterprise clients from onboarding and product training to renewal and expansion. Ensure successful deployment and value realization of Omind's AI-powered CX suite and build customer champions who drive long-term ...

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**"Your Gateway to the Best Call Center Jobs in Bangalore Apply with JobShop!"** - Are you looking for a rewarding career in a call center? Look no further! JobShop, Indias largest BPO recruitment company, is offering multiple openings across top companies in Bangalore. Whether you're a fresher starting your career or an experienced professional aiming for growth, we have the right job for you. - Apply once, unlock multiple job opportunities, and get placed with the best employers in the industry. Dont miss your chance to join the leading names in BPO apply today! Call HR Sabiha Banu-6360066397 / 9964080000 or 080 46115600 Job Details: Process: International Voice Process Qualification Requi...

We are seeking a motivated and customer-focused Customer Relationship Manager to join our growing team at BytePe. This role involves handling both inbound and outbound calls to support customers and onboard retailers, resolving queries efficiently, and driving product adoption and sales conversion. The ideal candidate will have strong communication skills, sales acumen, and experience using CRM tools to manage and document customer interactions. Key Responsibilities Handle inbound calls from customers and retailers to resolve queries related to BytePes EMI schemes, upgrade offers, payment process, and app functionality. Outbound calls to follow up with potential customers or inactive retaile...

Exciting Call Center Opportunities! Apply Once Access Multiple Openings with Top BPOs in Bangalore JobShop brings you the best BPO job opportunities in Bangalore! Join leading international companies offering immediate openings, competitive pay, and excellent career growth. Please Call HR Zaiba-9036246000 / 9964080000 or 080 46115600 Job Details Process: International BPO Voice Support Work Locations Available: Manyata Tech Park Whitefield Brookfield Marathahalli Electronic City BTM Layout Eligibility Criteria Qualification: Graduate (any stream) Communication: Excellent English communication skills (mandatory) Shifts: Rotational (Day & Night) Salary Package 27,000 50,000 CTC (based on exper...

Description We are seeking a dynamic and results-oriented Regional Sales Manager to oversee sales operations in Mumbai India. The ideal candidate will be responsible for driving sales growth, leading a team of sales professionals, and developing strategic relationships with key clients. Responsibilities Experience in Welding Machines. B2B Sales Experience. Only Male Candidates Develop and implement effective sales strategies to achieve regional targets. Manage and lead a team of sales representatives, providing guidance and support. Build and maintain strong relationships with key clients and stakeholders in the region. Analyze market trends and customer needs to identify new opportunities f...

Key Responsibilities: Make outbound calls to customers to confirm scheduled appointments or service visits. Verify and update customer information in the CRM or scheduling system. Communicate clearly and professionally to ensure customers understand the appointment details. Handle basic customer queries or route complex concerns to the appropriate department. Send follow-up messages or emails confirming call outcomes. Maintain daily call logs and reports on communication outcomes. Collaborate with internal teams to optimize scheduling and improve customer engagement processes. Support marketing or feedback campaigns when required. Required Skills and Qualifications: Excellent verbal communic...

Job Description Territory Manager (Bhiwandi) Position: Territory Manager Location: Bhiwandi, Maharashtra Department: Business Development Management (BDM) Reports To: Area Manager Employment Type: Full-time, On-roll CTC: 3.5 5.5 LPA + Fuel Reimbursement + Medical Insurance About the Role Safexpress, Indias leading logistics company, is looking for a passionate and result-oriented Territory Manager to manage business development and client relationships in Bhiwandi . The ideal candidate will be responsible for expanding customer base, driving sales, and ensuring operational excellence within the assigned territory. Candidates with prior experience in logistics sales will be given preference. ...

Automation Testing: Expertise in tools like Cypress. Manual Testing: Strong knowledge of test case creation, execution, and bug reporting. Programming/Scripting Languages: Proficiency in Python, JavaScript for test API Testing: Experience with tools like Postman, Bruno, SOAP UI. Performance Testing: Familiarity with JMeter. Database/SQL: Ability to write complex queries for backend testing. CI/CD Integration: Experience integrating test suites into Azure DevOps pipelines. Version Control Systems: Proficiency with Git, Bitbucket What You Will Be Doing: Define and implement process improvements across the QA function to enhance efficiency and effectiveness Design and maintain testing framework...

Marketing Bengaluru Hybrid Content Manager We usually respond within three days About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UKs largest and fastest-growing services marketplace, were on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology and customer-first approach ensure people can access the best professionals for any job, while our 230+ strong team is dedicated to delivering an outstanding experience every step of the way. In 2024, we were pr...

As a Junior Customer Success Manager (CSM) at Vonage API, you will play a critical role in ensuring our customers achieve their business objectives through our API solutions. You will be responsible for driving adoption of our communication APIs, fostering strong customer relationships, and ensuring long-term customer satisfaction and retention. This role requires a proactive, customer-centric approach with a strong understanding of CPaaS solutions and how they deliver value to businesses. Your key responsibilities: Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and strategic partner. Customer Advocacy & Success Planning: U...

Location: Remote Working Hours: 6:30 PM 3:30 AM IST (flexible to cover CST & EST time zones) About The Role We are looking for a proactive Customer Success Manager to drive onboarding, enablement, and adoption for our customers. The ideal candidate will have hands-on experience managing a book of business and prior expertise working with GoHighLevel (GHL) in either Customer Support or Customer Success roles. Key Responsibilities Onboard new clients and drive product adoption across the platform. Proactively engage with customers throughout their lifecycle to ensure seamless product experiences. Manage the top 100 customers, providing VIP support and focusing on churn prevention. Lead knowled...

Nauticalinfo Solutions is looking for Business Development Associate (Fresher) to join our dynamic team and embark on a rewarding career journey A Business Development Associate is a professional who supports the growth and expansion of a company by identifying new business opportunities, nurturing relationships with potential clients, and collaborating with other departments to achieve business goals Some key responsibilities include: Conduct market research to identify new business opportunities and potential customers Reach out to potential clients through cold-calling, emailing, and networking Build and maintain strong relationships with existing and new clients Prepare and present propo...