5510 Customer Retention Jobs - Page 31

LogisticsNow is a Shell (Fortune 100) and Flipkart (Walmart) backed start-upbuilding the brain for logistics, for every major country in the world, helping Truckers/Transporters and leading Manufacturers leverage the power of tech + data science by providing logistics intelligence, procurement, and automation solutions to organize the currently fragmented logistics industry. Customer Success Associate Why LogisticsNow: An ultra-fast, growth-driven startup where learning is continuous, performance is rewarded, and your ideas can reshape the future of logistics. Join a culture that believes we can dent the universe and unlock the best version of you. About the Role As a Customer Success Associ...

1–3 years of experience in customer service, preferably in fintech, banking, or payments industry. • Strong verbal and written communication skills. • Multilingual skills (as per region) will be an added advantage. Required Candidate profile •Familiarity with digital payments, wallets, UPI, cards, or banking processes. •Proficiency in using CRM software, ticketing tools, and MS Office/Google Workspace.

Center Manager - Vadodara Job Description: Role Overview: The Centre Sales Manager is responsible for driving sales performance, managing sales teams, and ensuring excellent customer service within a designated center or branch. They develop and execute sales plans, monitor sales metrics, and collaborate with other departments to achieve sales targets and business objectives. Key Responsibilities: 1. Develop and implement effective sales strategies to maximize revenue and achieve sales targets. 2. Lead and motivate the sales team to achieve individual and team targets. Provide coaching, training, and performance feedback to enhance sales skills and productivity. 3. Build and maintain strong ...

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi

RL - Wheels:Sales Manager - CVCE About the Business Group The Commercial Vehicle and Construction Equipment (CVCE) department is a part of Retail Lending business of the bank which offers CVCE Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new CVCE loans Customers and explore additional funding avenues for existing CVCE customers They have to source CVCE business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL...

Sales Manager Education Loan CONSUMER LOANS, RETAIL LENDING About the Business Group The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities SMs manage a team of executives responsible for selling loan products to the customers based on their needs They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction It requires strategic planning and execution to boost revenue...

RL - Wheels:Sales Manager - Used Car About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (Business) M/ SM/ AV...

RL - Wheels:Sales Manager - CV - Hybrid About the Business Group The Commercial Vehicle and Construction Equipment (CVCE) department is a part of Retail Lending business of the bank which offers CVCE Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Commercial Vehicle loans Customers and explore additional funding avenues for existing CV customers They have to source CV business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM ...

Manage customer retention and renewal activities for existing life insurance policyholders through bank branch partnerships. Coordinate with bank relationship managers to identify renewal due policies and drive timely premium collection. Conduct customer follow-ups via calls, emails, and branch visits to ensure high renewal conversion. Analyze lapse and surrender data to identify risk segments and implement retention strategies. Educate customers on the benefits of policy continuation , product features, and long-term savings impact. Provide exceptional post-sales service and handle customer queries or grievances related to policy renewals. Track and report renewal performance metrics at bra...

Roles and Responsibility Lead and manage a team of professionals to achieve business objectives. Develop and implement strategies to drive sales growth and customer acquisition. Build and maintain relationships with key stakeholders, including customers and partners. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to develop and launch new products and services. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Strong knowledge of the BFSI industry, particularly in small finance banking. Proven track record of achieving sales targets and leading high-performing teams. Exce...

Roles and Responsibility Lead and manage a team of professionals to achieve business objectives. Develop and implement strategies to drive sales growth and customer acquisition. Build and maintain relationships with key stakeholders, including customers and partners. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to develop and launch new products and services. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Strong knowledge of the BFSI industry, particularly in small finance banking. Proven track record of achieving sales targets and leading high-performing teams. Exce...

The General Manager - Sales at Maruti Suzuki ARENA/NEXA drives sales strategies, monitors market trends, expands the customer base, leads the sales team, ensures customer satisfaction, executes marketing campaigns, maintains compliance. Required Candidate profile Sales leadership, Territory development, Showroom performance, Sales process optimization, Lead generation, CDI / NPS, Data-driven decision making, Customer retention

Roles and Responsibility Lead and manage a team of professionals to achieve business objectives. Develop and implement strategies to drive sales growth and customer acquisition. Build and maintain relationships with key stakeholders, including customers and partners. Analyze market trends and competitor activity to identify opportunities and threats. Collaborate with cross-functional teams to develop and launch new products and services. Monitor and control expenses to ensure cost-effectiveness and profitability. Job Requirements Strong knowledge of the BFSI industry, particularly in small finance banking. Proven track record of achieving sales targets and leading high-performing teams. Exce...

Role : VIP Consultant Location - Thane About the Team : Personalised Service Think of us as the voice of our customers and their biggest champions. The Personalised Service team handles calls, chats, and emails with one mission making every customer feel heard, valued & special. For our VIP Shaadi members, we go the extra mile (& then some). Whether it's finding the perfect match or calming a concern, were the go-to team when it really matters. Your Mission as a VIP Consultant If you're someone who lives and breathes customer service, loves solving problems, and gets a kick out of making people happy this is your calling! As a VIP Consultant, you'll work closely with our HNI clients, ensurin...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

* Freshers DO NOT Apply * **FarVision ERP Must** * Manage & develop strong relationships with customers * Maintain all files & data in Excel & ***FarVision ERP*** * Excellent knowledge in - Real Estate - Excel - Documentation Also READ Below . . Required Candidate profile Prefer * 5-10+ yrs exp * Real Estate exp * Know Customer lifecycle i.e. agreement, registration, documentation, payment, collections, Emi, bank letters, loan papers, etc. . 6 days / 10am-6:30pm

1.5 LPA Excellent communication Skills Preferable experience in Voice Process Required Candidate profile PUC/Graduation (Non Technical and No Hotel Mgmt Candidates) Typing Skills Freshers are also eligible 0-2 exp preferable in Voice Process

Role : VIP Consultant Location - Sakinaka About the Team : Personalised Service Think of us as the voice of our customers and their biggest champions. The Personalised Service team handles calls, chats, and emails with one mission making every customer feel heard, valued & special. For our VIP Shaadi members, we go the extra mile (& then some). Whether it's finding the perfect match or calming a concern, were the go-to team when it really matters. Your Mission as a VIP Consultant If you're someone who lives and breathes customer service, loves solving problems, and gets a kick out of making people happy this is your calling! As a VIP Consultant, you'll work closely with our HNI clients, ensu...

Job Summary: We are seeking male candidates for the role of Sales Customer Relations Associate to join our retail teams across Kochi, Kozhikode, and Trivandrum. The ideal candidate will be responsible for delivering excellent customer service, assisting shoppers, and ensuring a smooth retail experience. Role & responsibilities Customer Service: Welcome and assist customers in a friendly and professional manner. Provide product information and guide customers in making purchases. Address customer queries and resolve issues promptly. Sales Operations: Handle billing, returns, and exchanges using POS systems. Promote ongoing offers and loyalty programs. Achieve individual and store sales target...

Responsibilities: Manage customer relationships through cross-selling & upselling Drive sales process from lead gen to renewals Ensure high client satisfaction ratings Handle collections & retention strategies Health insurance Provident fund

Graduate freshers 2023 Passouts with all results may apply Fluent English is a must Should be comfortable working in rotational day shifts (8 am - 5 pm,10 am - 7pm &11 am to 8 pm) Call now on 7738521154, 8080126356 HR Trupti www.hyfly.in Required Candidate profile Salary 13500 to 22500 in hand (as per Exp in BPO industry - if handled BFSI customer service process will be an added advantage) Answer inbound calls and assist customer with their Queries/Request Perks and benefits Medical Allowance + Performance based Incentives

**Job Description:** **Role Overview:** As the Industry Lead - BFSI at AppsFlyer, your role is crucial in deepening the consultative partnership with the BFSI ecosystem in the APAC region, particularly focusing on India. You will be the subject matter expert in the BFSI vertical, playing a senior-level, cross-functional role with high visibility across strategic accounts and regional leadership. While not involving team management, this role demands vertical ownership, industry expertise, and the ability to influence decision-making at multiple levels within the organization and client base. **Key Responsibilities:** - Develop and execute AppsFlyer's BFSI vertical strategy across India and b...

As a CRM Manager, you will be responsible for developing, executing, and optimizing CRM strategies to drive customer engagement, retention, and loyalty. Your data-driven approach will involve analyzing customer behaviors, segmenting audiences, and personalizing customer communications. Collaboration with marketing, sales, and customer support teams will be essential to enhance the customer experience and maximize lifetime value. Key Responsibilities: - Collect and analyze customer data to inform CRM strategies. - Develop and implement multi-channel CRM campaigns (email, SMS, etc.). - Analyze CRM campaign performance and customer engagement metrics. - Create reports and dashboards to communic...

As a Customer Success Executive (CSE) at TechBrein, your role is crucial in ensuring that customers derive maximum business value from our solutions and services. You will be the primary non-technical point of contact for clients, responsible for various aspects including smooth onboarding, relationship nurturing, ROI tracking, and coordination. Your contributions will also extend to sales support and lead generation activities. Key Responsibilities: - Lead customer onboarding, facilitating a seamless transition from Sales/Pre-Sales and assisting clients in getting started with our services. - Understand customer objectives and align TechBrein's solutions to deliver measurable ROI and value ...

Hiring for customer support, technical support executive for voice/ chat/email for international BPO. only Work from office. salary: 27 K to 41K CTC Qualification: UG/PG/Fresher shift: Rotational Location: Jaipur/Lucknow/noida