6811 Customer Retention Jobs - Page 36

Responsibilities: * Develop growth strategies & execute plans * Analyze metrics, optimize performance & report results * Manage user acquisition & retention campaigns

Hiring For International Upselling ,Voice campaign Gurgaon UG/Grad with 1 yr Exp. into customer support UG/Grad Fresher Salary 25k to 32k in hand MIV : 3500 5 days working 2 Roster Off Night Shifts Both Side Cabs Bhavya : 9810882557 Required Candidate profile Candidate Must have excellent communication skills. Must be comfortable with night shifts. Must be an immediate joiner. Perks and benefits MIV/Bonus Incentives

Job Overview We are looking for a customer-focused and energetic Customer Support & Sales Executive to manage customer queries, ensure smooth order handling, and provide excellent service while supporting basic sales activities. The role is ideal for someone who enjoys helping customers, solving problems, and building strong client relationships with occasional involvement in upselling and cross-selling. Key ResponsibilitiesCustomer Support (Primary Role) Handle customer inquiries via phone, email, chat, and social media. Provide accurate information about products, services, and order status. Resolve customer complaints professionally and ensure complete satisfaction. Assist customers with ...

Hello Folks, Greetings From ShiningStars ITPL!! Are you a highly motivated and customer-focused individual with a passion for providing exceptional service? Do you thrive in a fast-paced environment and have excellent communication skills? If so, we want you to join the team as a Banking Officer ! Key Responsibilities As a Banking Officer, you will be responsible for: Handling Inquiries: Answering inbound calls from customers regarding their accounts, products, services, and general banking inquiries (e.g., balance checks, transaction details, statement requests, etc.). Problem Resolution: Effectively resolving customer issues and complaints in a professional and timely manner, escalating co...

As an Associate Relationship Manager-Home loan in the Rural Banking department, your primary job purpose is to deliver high-quality client service, ensure customer retention, enhance product sales, and acquire new clients. Your key responsibilities will include: - Identifying new markets and attracting customers through local activities such as organizing canopy activities, leaflet distribution, and cold calling. - Servicing leads referred by sales front/cross-selling or other channels. - Managing client relationships effectively to boost product sales and achieve new client growth targets. - Meeting individual performance targets for income generation, product sales, and new client growth. ...

As a CRM Executive/CRM Manager in the FMCG industry, your role involves managing customer relationships, enhancing customer experience, implementing loyalty programs, and supporting sales growth through data-driven CRM strategies. Key Responsibilities: - Handle customer queries, complaints, and feedback effectively to ensure timely resolution. - Update and maintain the customer database (B2B/B2C) in the CRM system. - Collaborate with sales and logistics teams to track orders, deliveries, returns, and service issues. - Implement customer retention strategies, loyalty programs, and engagement campaigns. - Generate CRM MIS reports on customer trends, complaints, repeat orders, churn rate, and m...

Hiring for International Chat Process 1 Year of chat process experience is mandatory Salary Up to 36k in hand 5 days working Rotational shifts and week offs Interested candidates can call HR Puja - 9942180221 Required Candidate profile Qualification: Any Graduate / UG exp Good communication skills(Verbal& written) Good comprehension skills ability to clearly understand and state the issues customers present Immediate joiner only Perks and benefits Both side cabs Incentive Medicare facility

Kickstart Your Fintech Career! Location: Kalyani Nagar, Pune Step into the Best of Both Worlds Calls , Chats & Emails in a Blended Fintech Process! Work with a Leading Online Payments Fintech Brand Where Tech Meets Finance What Were Looking For: Graduates with 1 year of international voice experience Undergraduates with 18 months of international voice experience Salary Package: 33K CTC 30,900 In-Hand + 2,500 Travel Allowance Full-time role with career growth in the ever-evolving fintech industry! Ready to Make the Move Apply now and be part of the fintech revolution! CALL NOW *9226639337 / 7620078798* #PUNE #Voice #job #hiring #jobsearch #jobopportunity #bpojobs #inbound #outbound #fintech

Hiring For International Voice Process Work From Office/ Home Available UG With Experience Can Apply Graduate Fresher Also Can Apply 5 Days Working Both Side Cab Salary up to:- 40K In-hand Location - Noida & Gurgaon Call & WhatsApp - 9650303975 Required Candidate profile (Blended Process) - Voice + Email Required Good Communication Skills Candidates. Candidates must be comfortable working in Rotational shift and WFO/WFH. Virtual Interview- 1. HR Round 2. Ops 3. Amcat Perks and benefits 5 Days Working Both Side Cab Incentives Allowances

Job Title: Senior Customer Success Manager Location: Pune (Onsite) Shift: US Shift About SMS-Magic: Founded over 15 years ago, SMS-Magic is a global leader in messaging solutions for businesses of all sizes, from SMBs to enterprise clients across industries including contact centers, financial services, education, retail, staffing, and wellness. Our mission: deliver the most advanced, simple-to-use messaging platform that empowers businesses to focus on the personal touch that sets them apart. Learn more at: beconversive.com | sms-magic.com | Conversive.ai Role Overview: As a Senior Customer Success Manager (CSM), you will be the trusted partner and voice of SMS-Magic for your clients, ensur...

WasteX WasteX provides a globally-unique, full-stack biochar solution for agricultural producers and carbon projects developers in Indonesia, India and elsewhere internationally. We help our clients utilize biomass waste, improve productivity, and generate additional income while removing carbon. We are a VC-backed climate tech startup headquartered in Singapore with operations in Indonesia and India. Role We are seeking a highly driven Sales Executive / Manager (Agri Equipment) to join our team in India and drive the sales efforts of our agricultural equipment to farms, mills and other agricultural producers. The candidate could be based anywhere in India, this is a remote job. Responsibili...

About us: We are a performance marketing agency specializing in driving success for e-commerce and D2C businesses. Our remote work culture ensures you can achieve targets from the comfort of your home ?? Right now, we're on the lookout for a Retention Marketer who's as passionate about results as we are. If you're up for an exciting ride, read on! ?? Key Responsibilities Template Creation: Design and set up reusable email and SMS templates that maintain brand consistency. Campaign Creation: Plan and deploy automated and one-time campaigns across retention channels (email, SMS, etc.) to improve repeat purchase rate and engagement. Creative & Copy Coordination: Collaborate with designers and c...

Handle client interaction & maintain strong relationship Manage agreement, registration & demand letter Follow-up & ensure recovery of pending payment Coordinate post-sales activities for smooth client servicing Update & maintain data in CRM software Required Candidate profile Minimum 2 years of experience in real estate CRM or a similar role Strong knowledge of agreements, registration process Good communication and coordination skills Hands-on experience with CRM software Perks and benefits Incentives, Diwali Bonus, Health Insurance

Requirement- •Good comms required •Salary-15 in hand to 23,000 CTC •Unlimited incentives •Shift timing- 9:30-6:30 •Sunday off •Fresher & Exp both can apply •Need immediate joiner. Required Candidate profile Qualification:Min HSC Location: Airoli, Navi Mumbai To schedule your interview Call or send your CV through WhatsApp HR Saloni 9689518944 Perks and benefits High Incentives and growth opportunities.

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate Location: Kasarvadavali, Thane (w) - 400615 To Apply , Call Or WhatsApp HR Shubham: 8432231842 Perks and benefits Good Salary with unlimited Incentives

Monitoring and managing all contract renewals Developing and implementing strategies to improve renewal rates Understanding customer needs and suggesting suitable renewal options Negotiating renewal terms with clients and coordinating with sales teams Providing excellent customer service to ensure customer satisfaction throughout the renewal process Identifying risks of contract cancellations and developing strategies to avoid them Working closely with various teams like customer service, billing, and sales to ensure the renewal process is smooth Tracking and reporting on renewal activities and trends Maintaining updated knowledge of the companys products and services Developing professional...

Job Description Voice Process Associate Eligibility - Minimum qualification: 12th Pass - Experience: At least 1 year in **voice support / customer service** Role & Responsibilities - Handle inbound and outbound customer calls with professionalism and empathy - Provide accurate information, resolve queries, and ensure customer satisfaction - Maintain call quality standards and adhere to process guidelines - Work effectively in a **rotational shift environment** - Collaborate with team members to achieve performance targets Skills Required - Strong verbal communication skills in English/Hindi (additional languages a plus) - Active listening and problemsolving ability - Confidence in handling c...

Responsibilities: * Lead customer success initiatives * Ensure customer satisfaction & retention * Drive customer acquisition through engagement * Manage enterprise customers' needs & expectations

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an eco...

We are looking for a highly skilled and experienced professional to join our team as a Mgr-Loyalty with 3-5 years of experience. The ideal candidate will have a strong background in the hospitality industry, preferably with Marriott International, Inc. Roles and Responsibility Develop and implement effective loyalty programs to enhance customer engagement and retention. Collaborate with cross-functional teams to design and deliver personalized experiences for guests. Analyze customer feedback and market trends to identify opportunities for improvement. Build and maintain strong relationships with key stakeholders, including hotel staff and guests. Monitor and evaluate program performance, ma...

DTDC Express Ltd looking to a few candidates for the Ahmedabad & Mumbai Goregaon Location. Job Description: Working Days: Monday - Saturday Time: 9:30AM - 6:00PM Location: Ahmedabad / Mumbai (Goregaon) Working Days: Monday - Saturday Time: 9:30AM - 6:00PM No of Openings: 3 Role: Senior Executive CRM Overview: We are seeking an Sr.Executive CRM to join our dynamic team in the logistics division of our ecommerce business. The ideal candidate will be responsible for managing and enhancing relationships with our customers, ensuring their satisfaction with our logistics services, and addressing any concerns or issues they may have. This role requires strong communication skills, attention to deta...

About us: We are a performance marketing agency specializing in driving success for e-commerce and D2C businesses. Our remote work culture ensures you can achieve targets from the comfort of your home ??Right now, we're on the lookout for a Retention Marketer who's as passionate about results as we are. If you're up for an exciting ride, read on! ?? Key Responsibilities Template Creation: Design and set up reusable email and SMS templates that maintain brand consistency Campaign Creation: Plan and deploy automated and one-time campaigns across retention channels (email, SMS, etc) to improve repeat purchase rate and engagement Creative & Copy Coordination: Collaborate with designers and copyw...

Process: Bpo Telecaller - Inbound & Outbound Process Salary: 12,000 to 18,000 + Unlimited incentives Freshers and experience both can apply Day shift / Rotational Week off Location: Majiwada Thane (w)- 400607 Required Candidate profile Min qualification- HSC Basic English Communication / Marathi & Hindi To schedule your interview Call or send your CV through WhatsApp HR Sonali - 9822197285 Perks and benefits High Incentives and growth opportunities.

Customer Service Executive (Inbound Voice Process) Location: Thane & Malad (Work from Office) Salary: ?17,000 ?35,000 (Based on experience) Shift: Night Shift (Rotational) Job Type: Full-time Joining: Immediate Joiners Only Role Overview: We are hiring Customer Service Executives for an Inbound Voice Process . Candidates will handle customer queries over calls, provide resolutions, and maintain excellent service quality. Freshers with good communication skills are also eligible. Key Responsibilities: Attend inbound customer calls and resolve queries professionally. Provide accurate information and aim for first-call resolution. Update customer details and maintain system records. Deliver hig...

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi