5510 Customer Retention Jobs - Page 36

Role & Responsibilities Responsible for demand generation and deal closures of incoming leads and inquiries Responsible for supply generation by onboarding and training partners on the platform Generate revenue for the company by up-selling and cross-selling services Call potential clients and explain business product and service offerings Conduct competitor analysis, marketing and operational analysis Build new and optimize existing packages for pricing, offers and discounts Define and analyze metrics and KPIs to efficiently track progress Preferred Candidate Profile Good communication skills Good negotiation and soft skills Foodies are preferred Need people who are energetic, confident and...

Now Hiring: Customer/Technical Support Executives US, UK, AUS, NZ, IRL, IN Process (Pune, Mumbai and Noida) Location: Work from Office | Cab Facility Available Shift: 9.5 Hours (Incl. 1 Hour Break) | 5 Days Working | Rotational Week Offs English Level: B2+ Fluent Communication Immediate Joiners Only Salary: Up to 6 LPA + Incentives Eligibility: • Undergraduate / Graduate (Pursuing candidates not eligible) • Freshers OR Minimum 6 months International Sales Experience (Customer Support/Technical Support/BPO preferred) • Strong English Communication – Verbal & Written (B2+ Level) Transport: Both-side cab service as per transport grid Interview Process: 1. HR Screening 2. Voice & Accent Round 3....

Job Objective: To ensure to manage all CRM Gamut. To manage customers & team for project assigned. Onboarding customers for new launches with enhancing customer experience with good CSAT & NPS score. Fixing an appointment for handover with customers after collecting all dues. To own process from Booking to possession of units. Roles and Responsibilities: Strategic: Client Servicing & supporting by fixing an appointment for handover & at SRO for ATS/AFS. Interacting with the customers to resolve queries, complaints, and requests for information. Exclusively handling Possession & Snag rectifications with coordinating with project team. Ensure customer satisfaction and customer delight with adh...

Role & responsibilities What Youll Do: Assist pet parents with bookings & inquiries over the calls Resolve queries with empathy Educate on pet care & products over the calls Coordinate with teams for smooth service Preferred candidate profile Requirements: Min 12th Pass Good communication skills in English & Hindi is must 6months in Customer Service added advantage Strong Communication & Problem-Solving Skills Passion for pets Work Location: Indiranagar Day Shift | Product-Based Company Salary: Up to 40,000 CTC / Month Work in a Pet-Friendly Environment Perks & Benefits: Joining Bonus: 2.5 Lakhs (Stocks Provided) Free Food at workplace Salary Appraisal every 6 months Medical Insurance up to ...

Plan strategies ,key metrics & track performance, business reports, logistics & inventory control, customer service & return, budgeting & negotiation ,financial insight & forecast, seasonal sales campaigns, offers, loyalty program, order fulfillment,

About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organisations. Healthcare in India is seeing a

Position:- BPO Telecaller Location:- Wadgaon Sheri, Pune Department:- Customer Service Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Anushka - 95...

Roles and Responsibilities Develop and execute CRM strategies to drive customer engagement, retention, and satisfaction. Manage customer relationships through various touchpoints (website, email, chat) to ensure seamless interactions. Analyze customer data to identify trends and areas for improvement in the customer life cycle management process. Collaborate with cross-functional teams to implement marketing campaigns that meet business objectives. Monitor key performance indicators (KPIs) such as CSAT, CES, and churn rate to measure program effectiveness. Desired Candidate Profile Proven track record of developing successful CRM programs that drive revenue growth and improve customer loyalt...

Walk-in Drive at DTDC Express Ltd looking to a few candidates for the Mumbai Goregaon Location. Interview Date: 14 - Oct - 2025 to 17 - Oct -2025 Interview Timing: 11:00AM - 4:00PM Interview Mode: Walk-in Qualification: Any Graduate Interview With: Saurav Patil Interview Venue Address: DTDC Express Ltd, Plot No. 14, Vijay Nagar, Nr. Virwani Industrial Estate On Western Express Highway, Goregaon (E) Mumbai 400063. Kindly carry a updated copy of your resume Job Description: Location: Mumbai (Goregaon) Working Days: Monday - Saturday Time: 9:30AM - 6:00PM Location: Mumbai (Goregaon) Working Days: Monday - Saturday Time: 9:30AM - 6:00PM No of Openings: 4 Role: Executive / Sr.Executive CRM Overvi...

Primary point of contact for valued clients. Client Relationship Management. Strategic Sales & Feedback Integration. Account Reviews & Growth Strategy. Negotiation & Industry Expertise. Customer Advocacy & Issue Resolution. Customer Engagement Required Candidate profile A strong background of account management/customer success. Experience in cybersecurity domain or related industries is a must. Communication Skills with a client centric mindset. Problem solver Perks and benefits Pick and drop facility

We are looking for a MoEngage Expert who can design, implement, and optimize customer engagement campaigns using MoEngage. The ideal candidate will have hands-on experience in marketing automation, customer segmentation, and data analytics to drive personalized user journeys and retention strategies. Key Responsibilities Plan, create, and execute multi-channel campaigns (push notifications, in-app messages, emails, SMS, WhatsApp) through MoEngage . Build and manage customer journeys, event triggers, and segmentation for targeted communication. Collaborate with marketing, product, and analytics teams to enhance customer engagement and lifecycle marketing. Monitor and analyze campaign performa...

**"Find Your Dream Call Center Job with JobShop!** - Discover multiple job openings in one place! JobShop, Indias largest BPO recruitment company, is hiring for voice and non-voice roles. - Great opportunities for freshers and experienced candidates alike. Dont miss out apply today! Job Details: Role & Responsibilities: Respond to customer inquiries via calls promptly and professionally Resolve customer issues and queries efficiently, ensuring customer satisfaction Be flexible working in rotational night shifts Preferred Candidate Profile Excellent verbal communication skills Proven experience in international customer support preferred Ability to handle customer complaints with empathy and ...

The Store Manager plans and directs the day-to-day operations of the store. Develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.Ensure customer needs are met, complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.May require a bachelor's degree or its equivalent of at le...

Interested Candidates Contact HR Yashaswini @ yashaswini.na@intouchcx.com @9620688737 Job Title Customer Service Associate (CSA) Voice Location Bengaluru Workspace WFO Department Operations Channel Voice Language English (additional languages may be required) Hours of Operation 24/7 Overview of Position The role of the Customer Service Associate (CSA) - Voice, will be responsible for: Having daily interactions with the customer to handle issues from end to end via call Going the extra mile to engage customers in solving issues and ensuring satisfaction Quickly and effectively building rapport with customers while diagnosing and resolving ssues Providing white glove service and having the abi...

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k Call anusha@7815982900 Call kashishz@7816842400 call Anjum@7795311458 call hr Indu@7848820046 call hr aditi@7795311459

As a GTM Strategist at Colors2Cart.in, you will play a crucial role in shaping market expansion and customer acquisition strategies for India's emerging online paint marketplace. **Key Responsibilities:** - Develop & Execute GTM Strategies: You will plan, implement, and optimize market entry and expansion strategies to accelerate business growth. - Market Research & Competitive Analysis: Identify customer needs, market gaps, and emerging trends to position Colors2Cart as the go-to online platform for paints. - Partnership & Channel Development: Collaborate with paint brands, dealers, and delivery partners to strengthen the supply chain and ensure smooth fulfillment. - Customer Acquisition & ...

Roles and Responsibilities **Position for a social media giant** Multiple roles available call center Candidate should have excellent problem solving capabilities and lateral thinking skills. Good Knowledge of Audit and Evaluation function. Analytical bent of mind. Ability to handle pressure and a natural go better. Ability to lead associates and drive Quality culture. Understanding of the Business situation and capability to address issues. Patience while giving feedback, Open to change, Multi-tasking skills, Inter personal skill. Must be able to conduct audits for trainees during training and OJT (over and above floor audits). Driving quality initiatives in the team. Take care of Attendanc...

As a Customer Relationship Manager (CRM) in any industry, your role will be crucial in maintaining and enhancing relationships with customers to ensure long-term satisfaction and loyalty. Your focus will be on improving the overall customer experience, driving customer retention, and optimizing sales opportunities by providing personalized service and managing customer interactions throughout their ownership journey. You will also play a key role in coordinating between sales, service, and marketing teams to effectively meet customer needs. Key Responsibilities: - Customer Engagement & Relationship Management: - Build and maintain strong, long-lasting relationships with customers to enhance ...

As a Travel Consultant with our company, you will be part of a dynamic team catering to the US travel market. Your primary responsibility will be handling inbound calls from US customers for flight bookings, changes, cancellations, and upselling travel services. Your ability to effectively manage sales, service, and customer retention will be crucial in this role. Key Responsibilities: - Handle inbound calls from US customers regarding flight bookings, cancellations, rescheduling, and modifications. - Convert customer inquiries into sales by recommending suitable flight options based on their travel needs. - Provide accurate fare quotes and travel solutions utilizing GDS platforms such as Sa...

TECH MAHINDRA - HIRING For Freshers & Experience UK/US Voice Process Key Responsibilities: - Voice Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Experienced with excellent communication skills can apply - Candidates with 0-12 months of international voice process experience are also welc o me to apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Shift Requirements: - Candidates should be comfortable...

Monday to Saturday 9:30 AM – 6:30 PM Eligibility: Undergraduates / Freshers / Candidates with sales experience Language Preference: Telugu, Kannada, Malayalam On the job trainings will be provided Salary: 18,000 – 24,000/- in hand + Incentives

Process: Customer service Job location: Airoli Shift: Pure Day shift Quality: Cluster 3 Qual : Graduate fresher/ Hsc Fresher \ minimum 6 month experience Age: upto 30 Rounds of interview: HR / OPS Note Work from office

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate Location: Kasarwadawali - Thane To Apply , Call Or WhatsApp HR Shubham :- 8551021894 Perks and benefits Good Salary with unlimited Incentives

We are hiring motivated professionals for Car Sales Consultant who have passion for automobiles. For more Details Interested candidates may contact -8130270344

Role: Customer Support Executive (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Eligibility Criteria: Minimum 1 year of experience in International Customer Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English Contact: Sanjana- 9251688426