5510 Customer Retention Jobs - Page 38

We are looking for a detail-oriented and data-savvy individual to support audience creation, quality assurance (QA), and syndication efforts across multiple accounts. This role is essential in leveraging first-party customer dataparticularly transaction and purchase datato build and manage audiences that drive performance across platforms. Key Responsibilities: Build and manage audience segments using first-party customer data Execute QA and syndication of audiences across multiple accounts and platforms. Learn and utilize the Zeta Marketing Platform (ZMP), where all audience segments are built, maintained, and activated. Maintain thorough documentation and tracking of audience builds throug...

Process:- JFL (Dominos) Customer Services Requirement:- Minimum HSC Passed Shift TIme : Part time Full time (9 hours shift) Need Avg communication Salary: 10,000 In-hand (Part-Time) 17,000 In-hand (Full-Time) Required Candidate profile:- Qualification: Min HSC Freshers/Experienced both can apply. Rounds of Interviews:- HR round Operations round To Apply / Contact More Information HR Ritul - 7796427033

Resolve Customer Queries on time by providing an adequate solution. Understand customers' problems and help in resolving those problems. Conducting Root Cause Analysis of Customer Queries and coming up with solutions to resolve repetitive issues.

Dear Candidate, We have an excellent opportunity in Justdial, Bangalore for a Telemarketing Executive. Roles & Responsibility Responsible for generating appointments for the Marketing Executives by calling on free listings and inviting them to register their businesses with Justdial. Educating the customers about the Products, benefits and services of Justdial. Understanding the customer needs and suggesting products related to business advertisement. Converting Free Listing to Paid Listing and to Premium Paid Listing Preferred candidate profile Open to both fresher talent and experienced professionals seeking a new challenge. Must be personable & self-motivated Demonstrated ability to influ...

Functional /Business Responsibilities : Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provi...

Job Overview: The CRM Executive is responsible for managing customer relationships, ensuring client satisfaction, and enhancing customer experience. The role includes handling client communications, analyzing customer data, and implementing CRM strategies to drive customer retention and loyalty. This role will work closely with the sales, marketing, and customer service teams to foster seamless interactions with customers. Key Responsibilities: Act as the primary point of contact for sales team, addressing their queries, resolving issues, and ensuring a positive customer experience. Conduct follow-up communications with sales team to ensure satisfaction and assess further needs. Maintain and...

Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 To Apply /Contact For more details Contact Details:- HR Kshitij Contact No:- 9763458943 Perks and benefits competitive salary range

Liaison with Store Heads and solve CRM related gapes. Oversee Google review management to enhance online reputation and customer satisfaction. Efficiently handle complaint management, ensuring swift resolution and customer retention. Drive digital leads through strategic initiatives, optimizing lead generation channels. Develop and implement target-setting strategies for stores to achieve performance goals. Streamline report management for comprehensive insights into operational performance. Coordinate upcoming campaign details for effective campaign management. Design and execute customer engagement programs to foster brand loyalty. Provide comprehensive CRE training to enhance customer ser...

Job Title: Customer Success Manager Department: Customer Success / Client Relations Experience Level: 4 to 6 years Location: Bangalore, India Job Summary We are seeking a proactive and analytical Customer Success Manager to manage client relationships, drive product adoption, and ensure customer satisfaction. The ideal candidate will have strong experience in SaaS environments , CRM campaign management , and data-driven customer engagement , with a focus on improving retention, loyalty, and revenue growth. Key Responsibilities Customer Relationship & Engagement Act as the primary point of contact for assigned clients, ensuring their success and satisfaction throughout the customer lifecycle....

Job Role :Health Insurance (Renewals Process) Key Responsibilities: Handle outgoing calls from existing Cigna customers regarding their health insurance policy renewal. Explain renewal details, premium amounts, coverage, and policy benefits. Assist customers with payment procedures or renewal confirmation. Convince customers to renew their expiring policies. Ensure first-call resolution and maintain high customer satisfaction. Skills Required: Excellent communication skills (English spoken & written) Location :Thane Shift: 10am to 7pm / 6 Days working with 1 rotational off Requirement :HSC/Graduate freshers can apply Salary : upto 14.5k to 15.7k in hand / Ctc upto 19.5k Transportation : Cent...

Job Summary: Were looking for a data-driven and creative Growth Manager to lead and execute strategies that drive user acquisition, engagement, retention, and revenue growth. In this highly collaborative role, youll work across marketing, product, sales, and data teams to identify high-impact growth opportunities and scale them through experimentation and iteration. Key Responsibilities: Design, implement, and manage growth strategies to drive user acquisition, retention, and revenue. Own key growth metrics (e.g., CAC, LTV, conversion rate, churn, activation rate) and build dashboards to track performance. Identify and prioritize growth opportunities through customer insights, A/B testing, a...

Key Responsibilities: Provide excellent customer support over international voice channels. Handle customer queries with clarity, patience, and professionalism. Maintain high-quality communication to ensure customer satisfaction. Required Candidate Profile: Excellent verbal and written communication skills in English. Articulate, bright, curious, and passionate about customer service. Minimum education: High School, Diploma, or Graduate. Freshers or candidates with 6+ months experience in international voice support can apply. Willingness to work night shifts with rotational offs. Salary & Benefits: Salary Range: 2.9 LPA (for first 6 months) to 3.5 LPA. Take-home pay: ?18,000 to ?21,000 per ...

Hiring For Customer Retention Executive!! Key Responsibilities: Handle inbound and / or outbound customer calls/emails/chat to address queries, complaints, issues. Persuade/ convince customer to say with the service, Apply retention offers or discounts when applicable. Maintain high customer satisfaction through empathy, actve listening, problem- solving. Achieve key performance indicators (KPIs) such as retention rate call quality, average handle time, first call, etc. Keep records of interactions and follow-up with customers if required. Use CRM/ Internal tools to log customer data, track issues. Upsell or Cross-sell service when opportunities present. Be aware of company policies, product...

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate How To Apply..? To Apply , Call Or WhatsApp HR Shubham :- 8551021894 Perks and benefits Good Salary with unlimited Incentives

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...

As a Customer Retention Manager at Powerlook Apparels, your primary focus will be on developing and implementing strategies to retain and engage existing customers. You will play a crucial role in analyzing customer feedback and data, monitoring competitor activities, and designing targeted marketing campaigns to enhance customer loyalty and satisfaction. Key Responsibilities: - Develop and implement strategies to retain and engage existing customers. - Monitor and evaluate competitor retention strategies and market trends. - Analyze customer data and feedback to identify pain points, opportunities, and actionable insights. - Prepare and present reports on key customer success metrics, reten...

Company Description Godrej Properties brings the Godrej Group philosophy of innovation, sustainability, and excellence to the real estate industry. Each development combines a 121-year legacy of excellence and trust with cutting-edge design and technology. The company has received over 200 awards and recognitions in recent years, including Builder of the Year and Real Estate Company of the Year. Godrej Properties is known for its commitment to quality, design, and innovation, making it a leading player in the real estate industry. Role Description This is a full-time, on-site role for a CRM Executive located in Haveli. The CRM Executive will be responsible for managing customer relationships...

About the Role: We are looking for a motivated and customer-focused individual to join our team as a Customer Service / Telesales Executive. The role involves interacting with potential and existing customers to provide product information, resolve queries, and achieve sales targets through effective communication and relationship building. Key Responsibilities: Handle inbound and outbound calls to existing and prospective customers. Explain product/service features and benefits clearly to potential clients. Maintain a high level of product knowledge to address customer questions effectively. Manage customer inquiries, complaints, and feedback professionally. Achieve daily, weekly, and month...

As a Customer Success Manager at Watch Your Health (WYH), a leading Health-Tech provider in the Indian healthcare industry, your primary responsibility will be to ensure customer satisfaction and retention. You will also play a crucial role in building and maintaining strong relationships with clients. Your location for this full-time on-site position will be in Thane. Key Responsibilities: - Serve as the main point of contact for clients - Ensure a smooth on-boarding process for new clients - Monitor client usage and proactively offer support - Address client concerns, issues, and escalations - Gather feedback for product improvement - Drive renewals and upsells Qualifications: - Minimum 10...

Roles and Responsibilities Develop strategies to retain existing customers through effective communication, issue resolution, and relationship building. Manage relationships with existing customers to identify their needs and provide personalized solutions. Conduct telecalling sessions to resolve customer queries, concerns, and issues in a timely manner. Handle customer escalations effectively by providing prompt resolutions and ensuring high levels of customer satisfaction. Collaborate with internal teams to resolve complex customer issues that require technical expertise.

Create awareness of and develop the brand you're marketing Keep up to date with product knowledge, industry trends Representing Blue Chip Companies through various B to B / B to C Campaigns Required Candidate profile Bachelor's degree B.E/B.Tech in any Specialization Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong negotiation and closing skills

At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we'do. We are committed to building an environment where people can thrive and create a better future for everyone. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust we'llness and we'llbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a we'll curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental...

we're looking for passionate Backend developers to join Rider Growth team, a cross-functional group in which Design, Data Science, Backend, Android and iOS engineers work collaboratively to design and build products for riders to simplify their booking journey as we'll as build products from scratch to help new users complete their booking journey via other mediums such as WhatsApp and Phone call. At Uber, we take pride in offering the best quality service to our customers - you will collaborate closely with product managers and business operations teams to build for scale, yet focusing on providing intuitive and delightful customer experiences. What the Candidate Will Do ---- As a software ...

*Representing Blue Chip Companies through various B to B / B to C Campaigns *Managing clients & developing sound business relationship *Closing clients - from Business presentation to warm leads to eventually signing up clients Required Candidate profile *Confident and proactive *Goal-oriented and result-driven *Team player with leadership potential *Adaptable and eager to learn