6811 Customer Retention Jobs - Page 38

Role: International Voice Process (US Customer Support) Location: Bangalore (Work from Office) Shift Timings: US shifts Working Days: 5 Days a Week (2 Days Off) Transport: 2-Way Cab Facility Joiners: Only Immediate Joiners will be considered Eligibility Criteria: Freshers or Minimum 6 months of experience in Customer Support Freshers with excellent communication skills can also apply Undergraduates can apply CTC : Up to 4.75 LPA CONTACT: Zainab- 9251688430

As a Customer Success Associate, you will play a critical role in developing and maintaining strong relationships with our customers. Your main goal will be to ensure customer satisfaction, retention, and growth by understanding their business needs and proactively addressing any issues or concerns. JOB DESCRIPTION: Role: Customer Success Associate Location: Bangalore Qualifications: Bachelor s degree in Business, Marketing, or a related field. Experience: 3-4 years of experience in customer success or a related field. Skills Required: Proficiency in CRM software and customer success tools. Proven track record of driving customer satisfaction, retention, and growth. Strong analytical and pro...

Sales Manager Education Loan - CONSUMER LOANS, RETAIL LENDING About the Business Group The Consumer Loan department is a part of Retail Lending business of the bank and offers Personal loans and Education Loans to all categories of customers Pan India Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities SMs manage a team of executives responsible for selling loan products to the customers based on their needs They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction It requires strategic planning and execution to boost reven...

RL - Wheels:Sales Manager - Used Car About the Business Group The Auto Loan department is a part of Retail Lending business of the bank which offers Auto Loans to all categories of customers Pan India Sales Manager is part of the Bank s frontline team, the representative of Bank for the customer whose primary responsibility is to onboard new Auto loans Customers and explore additional funding avenues for existing AUTO customers They have to source Auto business with the right mix of Used and New with the optimal channel mix, maintaining the target placement yield and fee Details of the Role Department Retail Lending Grade AM/ DM/ M/ SM Sub-Department RL- Wheels Reporting (Business) M/ SM/ AV...

Responsible to generate Sales from new as well as existing customers and achieve the sales plan. Acquisition and retention of customers and increasing client base. To ensure receivable management is under control and increase the cash flow. Sales lead management and monitor them. Focus on all lines of business including Vertical and preferred Sectors development. Client analysis on gross margin, volume and profitability. Prospecting and conversions. Setting up customer SOP with operations. Follow up Collections: Payments and TDS Sales lead Generation. Roles and Responsibilities Expanding and exploring business potential in new industry verticals. Strategies implementation of road map for eff...

Oversees customer journey, resolves escalations, improves service processes, analyzes feedback, drives customer satisfaction, ensures smooth interactions, and builds long-term customer loyalty

Responsibilities: * Manage customer success through focus on retention & growth * Maximize revenue via upselling & renewals * Handle calls with technical expertise & feedback collection Work from home Sales incentives Performance bonus Provident fund Career break/sabbatical Disability inclusion hiring program

Job Title: Customer Service Executive with Pre-Sales Knowledge Location: Khar West, Mumbai (2 mins from the station) Working Hours: 11:00 AM to 8:00 PM (Monday Week Off)

Serving Clients: Single Point of Contact (SPOC) for all clients to be handled & performing all day-to-day tasks as mentioned in SLAs (Service Level Agreements) / contracts of these clients. These tasks include but not limited to planning out campaigns, handling email design & HTML requirements for email campaigns, coordinating the execution of daily campaigns & monitoring the results. Evaluation of business offerings that needed to be promoted & coordinate all request and campaigns with the external and internal teams. Email Marketing Strategy, Campaign Management & Execution: Assisting the client in planning out their email marketing activity for the month with idea generation for new conte...

Job Track Description: Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Requires broad technical expertise and company/industry knowledge. Is accountable for program management functions. General Profile Accountable for team performance and results. Manages professional employees and/or supervisors. Adapts plans and priorities based on resource and operational challenges. Takes action based on policies, procedures. Receives guidance from managers. Provides technical guidance to employees, colleagues, and customers. Functional Knowledge Understands and applies concepts in the fi...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Job Track Description: Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Requires broad technical expertise and company/industry knowledge. Is accountable for program management functions. General Profile Accountable for team performance and results. Manages professional employees and/or supervisors. Adapts plans and priorities based on resource and operational challenges. Takes action based on policies, procedures. Receives guidance from managers. Provides technical guidance to employees, colleagues, and customers. Functional Knowledge Understands and applies concepts in the fi...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Job Track Description: Requires broad technical expertise and industry knowledge. Is accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perf...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination action...

Job Track Description: Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perform work unsupervised. Functional Knowledge Has a comprehensive understanding of a range of processes, procedures, systems and con...

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k Call anusha@7815982900 Call kashishz@7816842400 call Anjum@7795311458 call hr Indu@7848820046 call hr aditi@7795311459

Greetings from Ignites Human Capital Services Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environmen...

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k Call anusha@7815982900 Call kashishz@7816842400 call Anjum@7795311458 call kim@7829423175 call hr aditi@7795311459

+91 84322 31605Process :- Telecaller, Inbound, Outbound Calling Qualification :- HSC or Any graduate / Under graduate Work From Office Shift Time: 12 PM To 9PM Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,000 in-hand to 15,000 in hand + incentives. Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp HR Raviraj:-8432231605

Greetings from our Recruitment Team! We are excited to share an excellent opportunity for International Voice Process. If you have the right skills and experience, this role could be the perfect fit for you! Job Details: Role: International Voice Process Eligibility: Graduate / Undergraduate (Minimum HSC) Experience: Minimum 1 year in International Voice Age Criteria: Up to 44 years Shifts: US Shifts Salary: Up to 3-4.5 LPA CTC As per the Experience Location: Indore Apply Now Immediate Joiners Preferred! Call/WhatsApp us at 9111762733 to schedule your interview. Looking forward to connecting with you! Best Regards, Recruitment Team

As an Associate Relationship Manager in the Rural Banking department, your role is crucial in delivering high-quality client service and ensuring customer retention. Your primary goal will be to enhance product sales and acquire new clients. Key Responsibilities: - Identify new markets and attract potential customers by generating leads through local activities such as organizing canopy activities, distributing leaflets, and cold calling. - Service the leads referred by sales front/cross-selling or other channels to maximize customer acquisition. - Implement a client relationship management approach to enhance product sales and achieve new client growth targets. - Meet individual performance...

Role Overview: As an Associate Relationship Manager at Unnati MBL, your primary responsibility is to deliver high-quality client service and focus on customer retention. You will play a crucial role in enhancing product sales and acquiring new clients by identifying new market opportunities and proactively working towards customer acquisition. Key Responsibilities: - Identify new market opportunities and proactively work towards customer acquisition through localized initiatives such as canopy activities, leaflet distribution, cold calling, and similar engagement efforts. - Service leads generated through front-line sales, cross-sell initiatives, or other channels, ensuring timely and effect...