Customer Success Associate

3 - 4 years

4 - 8 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


As a Customer Success Associate, you will play a critical role in developing and maintaining strong relationships with our customers. Your main goal will be to ensure customer satisfaction, retention, and growth by understanding their business needs and proactively addressing any issues or concerns.

Role:

Qualifications:

Skills Required:

  1. Proficiency in CRM software and customer success tools.
  2. Proven track record of driving customer satisfaction, retention, and growth.
  3. Strong analytical and problem-solving skills.
    Excellent communication and interpersonal skills.
  4. Ability to work collaboratively with cross-functional teams.

Tasks & Activities:

  • Relationship Management
  • Customer Success Strategy
  • Cross-Functional Collaboration
  • Onboarding and Training
  • Customer Retention and Growth
  • Documentation and Reporting

Be a part of something meaningful where Technology Meets Purpose and every day helps Save Lives.

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