5510 Customer Retention Jobs - Page 40

About The Role Skill required: Digital Inside Sales - Inside Sales Designation: Customer Success Mgmt Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? "Ensure new customers see immediate success and value by providing technical help during onboarding and post go-live phaseCoordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and imp...

About The Role Skill required: Digital Inside Sales - Inside Sales Designation: Customer Success Mgmt Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? "Ensure new customers see immediate success and value by providing technical help during onboarding and post go-live phaseCoordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and imp...

About The Role Skill required: Digital Inside Sales - Inside Sales Designation: Customer Success Mgmt Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? "Ensure new customers see immediate success and value by providing technical help during onboarding and post go-live phaseCoordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and imp...

About The Role Skill required: Digital Inside Sales - Inside Sales Designation: Customer Success Mgmt Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? "Ensure new customers see immediate success and value by providing technical help during onboarding and post go-live phaseCoordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and imp...

About The Role Skill required: Digital Inside Sales - Inside Sales Designation: Customer Success Mgmt Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? "Ensure new customers see immediate success and value by providing technical help during onboarding and post go-live phaseCoordinate and execute activities with customers via web-based meetings, phone, and email throughout the various stages of onboarding Churn Risk Identification:Monitor customer health scores and usage data to identify early signs of dissatisfaction or potential churn.Retention Strategies:Develop and implement targeted retention strategies to address customer pain points and imp...

Job Title : Technical Support Executive Voice Process Location : Bangalore Job Type : Full-Time / Rotational Shifts / Remote or Onsite Experience : 0 to 6 years Salary : 800000 Job Summary : We are seeking a dedicated and customer-focused Technical Support Executive to handle voice-based support queries. The role involves troubleshooting technical issues, guiding users through solutions, and ensuring a high level of customer satisfaction via inbound or outbound calls. Key Responsibilities : Answer inbound calls and assist customers with technical issues related to software, hardware, or services. Provide step-by-step solutions over the phone in a clear and concise manner. Record customer int...

Process :- Kotak Bank Voice Process Salary: 10,000 To 20,000 CTC Freshers and experience both can apply Good communication Job Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Required Candidate profile Min qualification- HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali – 9822197285 (Call / WhatsApp) Perks and benefits High Incentives and growth opportunities.

Process: BFL Customer Services Golden Opportunity for candidates to start their career HSC/ Graduate Freshers Good Communication Salary: 12600 inhand ( 14600 CTC) Required Candidate profile Work Location:Pune Station How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Shital:- 9822963480

Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environment. Excellent communication skills in English l...

Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 50k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya call harshitha@7848820045 call Aishwarya@7795311104 call manish@7848820049 call aditi@7795311459

Role: Customer Success Specialist Were looking for a Customer Success Specialist to join our EBU (Enterprise Business Unit) vertical. In this role, youll be the voice of the client, ensuring they get the most out of our services, tools, and partnerships. Responsibilities: Client Relationship Management Act as the primary point of contact for bookkeeping clients. Build and maintain strong, trust-based relationships with clients. Conduct regular check-ins and gather structured feedback to track client satisfaction. Escalate issues effectively and ensure closure in collaboration with delivery managers. On boarding & Portal Adoption Support client on boarding, including portal walkthroughs and t...

Graduate freshers 2023 Passouts with all results may apply Fluent English is a must Should be comfortable working in rotational day shifts (8 am - 5 pm,10 am - 7pm &11 am to 8 pm) Call now on 7738521154, 8080126356 HR Trupti www.hyfly.in Required Candidate profile Salary 13500 to 22500 in hand (as per Exp in BPO industry - if handled BFSI customer service process will be an added advantage) Answer inbound calls and assist customer with their Queries/Request Perks and benefits Medical Allowance + Performance based Incentives

As an experienced eCommerce Manager, your role will involve managing Shopify and Daraz platforms efficiently to drive performance and boost ROI. Here are the key responsibilities you will be handling: - Shopify Management: - Listing products with comprehensive data, images, descriptions, and SEO tags. - Utilizing Shopify metafields for structured product information and custom content. - Implementing and overseeing Shopify Flow for store automation. - Enhancing Shopify site structure for optimal navigation and user experience. - Managing Shopify tagging for advanced content and customer segmentation. - Executing email marketing campaigns through platforms like Klaviyo/Mailchimp integrated wi...

Skills: Customer Service, Customer Relationship Management (CRM), Customer Satisfaction, Team Leadership, Team Building, Customer Retention, Team Management, Sales Operations, Join Our Team at Zimson: Seeking a Cluster Manager for Watch Service! Zimson, a trusted name in watch retailing since 1948, boasts over 50 top international and national watch brands. With 104 stores across South India in the states of Tamil Nadu, Karnataka, and Kerala, we are renowned for our commitment to excellence and maintaining the highest standard of service, offering an unparalleled shopping experience. We are on the lookout for a dynamic and experienced professional to join our esteemed team as a Cluster Manag...

Position Summary: The VP/Head of Global Marketing will be responsible for leading end-to-end marketing functions for the company, working closely with the CEO, COO, CRO and other company executives to develop and implement marketing strategies and execution plans to drive tactical and long-term financial success of the company. The CMO/VP will be responsible for ensuring that the company's brand building, lead-generation, go-to-market, and field marketing activities are leading to overall success in brand recognition, sales, customer experience and overall financials. Key Responsibilities: Develop & Execute Marketing Strategy globally, aligning with the company's overall vision and business ...

Role Overview: As a Marketing Manager, your primary responsibility will be to develop innovative marketing plans to achieve company goals. You will be analyzing market trends and competitors to design effective strategies that drive business growth and brand awareness. Your role will involve creating out-of-the-box strategies to optimize marketing efforts for improved customer acquisition and retention. Key Responsibilities: - Developing innovative marketing plans to achieve company goals - Analyzing market trends and competitors to design effective strategies - Creating out-of-the-box strategies to drive growth and brand awareness - Optimizing marketing efforts to improve customer acquisiti...

As a Sales Manager based in Mumbai or Kolkata, your role will involve achieving sales targets for the HQ and region. Your key responsibilities will include: - Ensuring customer retention and managing repeat orders. - Managing and building key sales accounts for repeat business and cross-selling. - Developing and managing an effective distribution channel in the area for better coverage and sales growth. - Generating new leads and closing reagent and instrument leads. - Implementing company policies and strategies in the region. To qualify for this position, you should have: - Graduation or post-graduation in engineering or science. - 6-10 years of experience in medical diagnostic sales. - Go...

About the Role Royalti Real Estate Pvt. Ltd. is seeking a Post-Sales AGM / DGM Real Estate with 7-12 years of experience in post-sales operations and CRM management for residential and commercial projects. This role will oversee all post-sales activities including Resale Post Sales, Developer Welcome Calls, BRC, Deal Login Confirmation, Mandate Post Sales , and CRM processes , ensuring client satisfaction, smooth operations, and efficient coordination with sales, accounts, and compliance teams . Key Responsibilities Post-Sales Operations Client Coordination Oversee Resale Post Sales processes, ensuring seamless transition of ownership and documentation. Conduct Developer Welcome Calls to int...

As a strategic leader in this role, you will be responsible for scaling revenue, expanding market coverage, and deepening customer impact across India. Your focus will be on leading a high-performing sales engine that is dedicated to B2B demand generation, pipeline creation/acceleration, and customer retention. You will have a direct impact on performance, client strategy, and bottom-line outcomes. - Create and execute the demand generation and inside sales strategy for the respective vertical - Take ownership of the P&L and revenue forecast, driving cost-effective revenue growth - Supervise the execution of high-velocity inside sales motions - Continuously optimize lead flow, sales velocity...

We are hiring for International Process (Retention/Sales) Any Grad/UG with minimum 1year Upselling/Retention can apply. 5 Days Working | 2 Off's Both Side Cabs Salary Upto 6 LPA+ Perks Location:- Gurgaon for more info @HR Rakhi 9899201274

Title Sales Associate Reporting to Store Manager Skip Level – Areas Operations Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers’ eye powers. About the Role A Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to customers. He/she plays a key role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus: Driving Net Promoter Score ...

Title Sales Associate Reporting to Store Manager Skip Level – Areas Operations Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers’ eye powers. About the Role A Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to customers. He/she plays a key role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus: Driving Net Promoter Score ...

Title Sales Associate Reporting to Store Manager Skip Level – Areas Operations Manager About Lenskart With a mission to give India a vision, Lenskart.com is India's fastest growing eyewear company. Lenskart's products include prescription eyewear, branded contact lenses and sunglasses, all equipped with the customers’ eye powers. About the Role A Sales Associate is responsible for providing the best customer experience in the stores by providing high standards of selling services to customers. He/she plays a key role in driving the revenue achieved by the store. Responsibilities Area Activities expected to be performed by a Lenskart Sales Associate Customer focus: Driving Net Promoter Score ...

Job Title: - Personal Service Ambassador- Affluent Credit Cards Location: [Gurgaon] Note- Only Female Candidate required. Department: Customer Service for Affluent Credit Cards We are looking for a highly skilled and experienced Personal Service Ambassador (PSA) to join our prestigious Credit Card Customer Service team. The PSA will be responsible for delivering an exceptional and personalized service experience to our premium credit card holders. This role demands an important level of professionalism, attention to detail, and a commitment to providing unparalleled customer service. The PSA will be the first point of contact for clients, helping with credit card services and inquiries. KEY ...

Hi Jobseekers Greetings from Shiningstars ITPL !!! We are seeking highly motivated and customer-focused individuals who are passionate about delivering exceptional service and are eager to grow their careers in an international work environment. Please go through the job description properly: Position: Customer Service Executive Location: Noida/ Gurgaon/ Delhi Job Type: Full-Time Key Responsibilities: Handle customer queries efficiently and professionally across multiple communication channels. Ensure high levels of customer satisfaction through timely and effective resolution of issues. Maintain a strong understanding of company products, policies, and procedures to provide accurate informa...