6821 Customer Retention Jobs - Page 41

We are looking for a highly motivated and experienced Sales Manager to lead our Personal Loan team in Mumbai The ideal candidate will have 3 to 8 years of experience in sales, preferably in unsecured loans Roles and Responsibility Develop and execute strategies to achieve business goals and profitability Manage and drive the P&L of Personal Loans, including preparing sales budgets and forecasts Ensure risk compliance through FCI and Internal Investigations observations, and timely closure Enhance new and existing channels of sales, such as Connectors, AVC, and Branch Oversee customer journey to ensure customer delight and loyalty Collaborate with cross-functional partners to drive business r...

We are looking for a highly motivated and experienced Sales Manager to lead our Personal Loan team in Mumbai The ideal candidate will have 3 to 8 years of experience in sales, preferably in unsecured loans Roles and Responsibility Develop and execute strategies to achieve business goals and profitability Manage and drive the P&L of Personal Loans, including preparing sales budgets and forecasts Ensure risk compliance through FCI and Internal Investigations observations, and timely closure Enhance new and existing channels of sales, such as Connectors, AVC, and Branch Oversee customer journey to ensure customer delight and loyalty Collaborate with cross-functional partners to drive business r...

We are looking for a highly motivated and experienced Sales Manager to lead our Personal Loan team in Mumbai The ideal candidate will have 3 to 8 years of experience in sales, preferably in unsecured loans Roles and Responsibility Develop and execute strategies to achieve business goals and profitability Manage and drive the P&L of Personal Loans, including preparing sales budgets and forecasts Ensure risk compliance through FCI and Internal Investigations observations, and timely closure Enhance new and existing channels of sales, such as Connectors, AVC, and Branch Oversee customer journey to ensure customer delight and loyalty Collaborate with cross-functional partners to drive business r...

Key Responsibilities Plan and execute email, SMS, Whatsapp, Fb Messenger & Push Notification campaigns to target users with relevant and personalized communication. Leverage data and analytics to understand user behavior and transaction/search patterns Come up with strong data insights for developing consumer segmentation campaign plans to drive customer retention, engagement and to achieve measurable KPIs. Formulating and executing the CRM strategy aimed at increasing traffic, retargeting, repeat purchase, reduce churn and cross-sell by working closely with the Marketing, Product, Tech and Ops teams Conceptualize CRM marketing campaigns, craft messaging & build relevant workflows by segment...

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate Location: Kasarvadavali, Thane (w) - 400615 To Apply , Call Or WhatsApp HR Shubham: 8432231842 Perks and benefits Good Salary with unlimited Incentives

Gurgaon (Work From Home)* Location: Training will be conducted at Zomato Head Office, Gurgaon. (Work From Home after completion of training) Requirements : Graduate 6 months 1 year of experience Personal laptop with i5 processor & stable Wi-Fi Good communication skills Shift Details: During training: General shift Post-training: Rotational shifts

About MoEngage MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform , the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights ...

Responsibilities: * Manage customer relationships & retention * Generate leads through field sales * Build strong communication skills with customers * Close deals & meet targets consistently Annual bonus Health insurance

Description We are seeking a motivated and results-driven Sales Manager to lead our sales team in India. The ideal candidate will have a proven track record in sales, strong leadership skills, and the ability to develop and implement effective sales strategies. Responsibilities Develop and implement effective sales strategies to achieve company targets. Manage and lead the sales team to enhance performance and productivity. Identify new market opportunities and potential clients. Build and maintain strong relationships with existing clients. Conduct market research and analysis to inform sales initiatives. Prepare regular reports on sales performance and market trends. Skills and Qualificati...

Branch Manager- Lead and manage the branch team, providing effective leadership and guidance. Develop and implement strategies to achieve business targets and growth objectives. Ensure compliance with all regulatory and internal policies and procedures. Maintain strong customer relationships and provide excellent customer service. Monitor and analyze branch performance, identifying areas for improvement. Oversee the daily operations of the branch, including cash management and transaction processing. Build and maintain a positive brand image for the bank in the local community. Collaborate with other branches and departments to ensure seamless service delivery. Stay updated on industry trend...

Roles and Responsibilities Manage a team of customer service representatives to ensure excellent after-sales service delivery. Develop and implement strategies to improve customer satisfaction, retention, and upselling opportunities. Oversee contact center operations, including voice processing, customer handling, and cross-selling initiatives. Analyze performance metrics to identify areas for improvement and optimize processes accordingly. Collaborate with other departments to resolve complex issues and provide seamless support to customers. How to Apply Interested Candidate can share their updated CV at kanishkabisht@policybazaar.com or WhatsApp - 9582253267 Fill the following details - Cu...

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k Call anusha@7815982900 Call kashishz@7816842400 call Anjum@7795311458 call kim@7829423175 call hr aditi@7795311459

Greetings from Ignites Human Capital Services Roles and Responsibilities Handle customer queries via phone calls, emails, or chats with a focus on resolving issues efficiently. Provide excellent customer service by understanding their needs and concerns, and offering solutions accordingly. Manage escalated cases from other teams to ensure timely resolution and maintain high levels of customer satisfaction. Collaborate with internal stakeholders to resolve complex issues that require technical expertise. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Desired Candidate Profile 0-5 years of experience in BPO/Call Centre environmen...

Cross selling- upselling Customer/ Technical support + Sales 5 days working Tech Sales - 30-37.5K ctc + Big incentives Cust Sales - 35 -41 K ctc work Location - Jaipur Tickets, Initial acomodation + relocation bonus contact -8619132459 (whatsapp) Perks and benefits Bonus, tikcets, accomodation + huge incentives

ARelationship Managerisa professional responsible for building, maintaining, and growing long-term, trusting relationships with clients to ensure their satisfaction and drive business growth. The role is vital across various industries, especially in banking and financial services, as it impacts customer loyalty, retention, and revenue. Core Responsibilities: Client Management : Serve as the primary point of contact, managing client accounts, inquiries, and concerns to ensure high satisfaction and loyalty. Business Growth : Identify and pursue opportunities for upselling and cross-selling the company's products and services to existing clients and actively seek new business. Advisory and Sol...

Role Overview: You are being hired as an ASM (Horeca/ Institutional- FMCG) with 6 to 10 years of experience. Your main responsibility will be to drive sales and promotions of the entire range of Spices to institutional clients within the assigned area. You will need to develop and execute regional sales plans to achieve sales targets and identify growth opportunities in the HORECA and institutional segments. Additionally, you will be involved in business development by onboarding new HORECA and institutional clients, fostering relationships, and introducing new products to customers. Key Responsibilities: - Drive sales and promotion of Spices to institutional clients - Expand market coverage...

You will be responsible for promoting direct sales of GPS / Vehicle Tracking solution, gathering relevant information for targeting places and penetration levels in the assigned territory. Travel will be required to achieve monthly & annual sales targets and ensure customer retention while keeping track of outstanding. Your role will involve identifying and creating business opportunities in corporate segments, with experience in concept selling / solution selling. As a Key Account Manager, you will handle direct & solution sales, cold calling, end-to-end sales, development of new markets, understanding requirements, pitching our solution, and closing orders. Skills Required: - Ability to in...

As a Regional Manager Technical Services-South, your role will involve supporting the sales team to achieve the South Sales Target for FY 2025-26. You will be responsible for monitoring all systems closely to ensure that 95% of chemical quantities are used as per the Purchase Order. It is essential to achieve all Key Performance Indicators (KPIs) and ensure that the Performance Penalty is below 1% of the Contract value for each customer by the end of the financial year. Customer retention is a key aspect, and you should aim to retain 95% of customers based on satisfactory treatment performance. Conducting technical audits, performance reviews, training at key accounts, taking corrective acti...

As a Dealer Workshop Management specialist, your role involves monitoring and guiding dealer workshops to ensure operational efficiency, manpower productivity, and workshop infrastructure. You will be responsible for ensuring adherence to Kia's service processes, SOPs, and standards through regular audits and performance reviews of service dealerships. Key Responsibilities: - Monitor and guide dealer workshops on operational efficiency, manpower productivity, and workshop infrastructure. - Ensure adherence to Kia's service processes, SOPs, and standards. - Conduct regular audits and performance reviews of service dealerships. In the realm of Customer Experience Enhancement, you will drive CS...

As a Senior Customer Success Manager at Ginesys, Hyderabad office, you will be joining a dynamic team with the opportunity to make a profound impact on the retail industry in India. You will play a crucial role in ensuring the success and satisfaction of our most strategic customers, driving adoption, retention, and identifying growth opportunities. **Key Responsibilities:** - Build and maintain strong relationships with key stakeholders within assigned high ticket accounts. - Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded. - Develop and execute customer success plans, including onboarding, training, and ongoing suppo...

Responsibilities: Manage client relationships from onboarding to retention Ensure customer satisfaction through regular feedback & improvement Achieve CSAT and customer success KPIs Build strong relationships to drive upsell/cross-sell

You have an exciting opportunity to join our team as a Customer Relationship Executive in Hyderabad. Your role involves planning and delivering Customer Retention and Customer Loyalty Strategies. You will be responsible for understanding customers" problems/issues, assisting in their resolution, and ensuring customer satisfaction. Additionally, you will work closely with all departments to effectively resolve customer issues and implement retention plans. Managing the Customer Database and customer engagement initiatives will also be part of your responsibilities. Key Responsibilities: - Plan and deliver Customer Retention and Customer Loyalty Strategies - Understand and solve customer probl...

Company Description TechSurvi Pvt. Ltd. specializes in helping businesses enhance their online presence through innovative advertising strategies and digital marketing solutions. As an expert advertising agency, TechSurvi partners with the Amazon marketplace to support clients in selling products and expanding their reach online. The company's services include search engine optimization, web design, e-commerce solutions, social media management, search ads, email marketing, and content marketing. By combining strategic insights with creative execution, TechSurvi is committed to driving measurable growth and customer satisfaction. Role Description This is a full-time on-site role for a Custom...

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, Mexico and India. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Key Responsibilities Make outbound sales calls and handle inbou...