5510 Customer Retention Jobs - Page 45

Responsibilities: * Manage customer relationships from initial contact through retention * Handle client queries with prompt resolutions * Drive customer satisfaction through proactive engagement

As CEO of Potafo Food Delivery, you will have the exciting opportunity to lead the next phase of growth for a fast-growing food and grocery delivery app based in Calicut, Kerala. Your role will involve setting the overall strategy, scaling operations, forming key partnerships, and fostering a winning team culture. This is a unique chance to steer a local startup towards competing with national players while staying true to Kerala's business ethos. **Key Responsibilities:** - Lead the strategic expansion of Potafo to 10+ cities across Kerala within the next 12 months. - Build and oversee high-performing cross-functional teams encompassing operations, tech, sales, and customer support. - Drive...

About the Company: A pioneer in the Employee Rewards and Engagement category, AdvantageClub.ai was established in 2016. Headquartered in the heart of the tech world, San Francisco, we have consistently pushed the boundaries of innovation and expanded our global footprint while delivering cutting-edge solutions to clients worldwide. AdvantageClub.ai boasts backing from visionary investors like Y Combinator, GrowX Ventures, and Axilor Ventures. We bridge the globe, catering to over 5 million users across 104 countries, from bustling US cities to Southeast Asian hubs and the vibrant markets of UAE and India. This translates to real impact, partnering with industry giants like Concentrix, HCL, T...

Roles and Responsibilities : Manage client relationships to ensure high levels of customer satisfaction, loyalty, and retention. Provide after-sales support to resolve customer queries and issues promptly. Develop strategies for improving customer satisfaction through effective communication, problem-solving, and issue resolution. Analyze data to identify trends and areas for improvement in customer retention rates. Job Requirements : 1-4 years of experience in after-sales support or related field (e.g., customer management). A strong understanding of the Kannada language is required. Excellent client relationship skills with the ability to build strong relationships with clients. Proven tra...

Require Min 1 Year in International Voice Support (Mandatory) Any UG/Grad Up to 6.75 LPA + Incentives 24*7 US Rotational Night Shift Both Way Cab WFO | 5 Working Days Notice - Immediate Joiners only Only Walkin Interview Diksha - 8079009780

We seek a dynamic Sales Engineer with strong technical expertise & a passion for sales. Responsible for understanding customer needs, providing technical support, & offering tailored solutions while coordinating effectively with the engineering team. Required Candidate profile B.Tech/BE with strong product knowledge, communication & negotiation skills, target-driven, willing to travel, & ability to understand technicalities for effective client solutions. Freshers welcome.

Job Description Customer Care Executive (Call Centre) Position Title: Customer Care Executive Department: Customer Service / Call Centre Operations Reporting To: Team Leader / Assistant Manager Customer Care Location: Hyderabad HO, Gachibowli Employment Type: Full-time / Permanent 1. Job Purpose To handle inbound and outbound customer interactions efficiently, ensuring excellent customer service and resolution of queries within defined turnaround times (TAT). The role focuses on maintaining customer satisfaction, brand loyalty, and compliance with company service standards. 2. Key Responsibilities Customer Interaction & Query Resolution Handle inbound/outbound calls, emails, and chat interac...

Process:- JFL (Dominos) Customer Services Requirement:- Minimum HSC Passed Shift TIme : Part time Full time (9 hours shift) Need Avg communication Salary: 10,000 In-hand (Part-Time) 17,000 In-hand (Full-Time) Required Candidate profile:- Qualification: Min HSC Freshers/Experienced both can apply. Rounds of Interviews:- HR round Operations round To Apply / Contact More Information HR Ritul - 7796427033

Process : JFL (Dominos) Customer Services Minimum HSC Passed Shift TIme : Part Time(5 hours shift) as well as full time(9 hours shift) Very Good Excellent communication Salary: Upto 16,000 Required Candidate profile • Work Location: Turbhe, Navi Mumbai • Pick up and drop is available till turbhe station • If interested WhatsApp HR Megha - 7798214006

Job Description: Customer Relationship Management: Implement and manage CRM software to track customer interactions and data throughout the customer lifecycle. Coordinate and collaborate with sales, marketing, and customer service teams to ensure effective customer communication and satisfaction. Develop strategies and initiatives to improve customer retention and loyalty. Lead Data Management: Maintain and update customer databases, ensuring accuracy and completeness of information. Analyze customer data to identify trends and insights that can drive business decisions. Customer Support: Serve as a point of contact for customers, responding to inquiries and resolving issues in a timely mann...

Role & responsibilities Greetings from Innov Ultra Hiring for International Voice process - Customer Service Should hold excellent command over english. Complete night shift. 5 days working with 2 rotational week off Two way cab facility- pick up & drop Location boundary - within 25 kilometers of Kovilambakkam Undergraduates can apply Reach out to HR Nabeela - 9147365972 Salary for freshers - 3.2 LPA Salary for Experienced (1 year & abv of doc exp in intl bpo) - 4,30,000 LPA - 5,00,000 Preferred candidate profile Should hold excellent command over english. Undergraduates can apply Should be able to join the team immediately. Reach out to HR Nabeela - 9147365972 Perks and benefits PF ESIC PIC...

1.95 LPA + 3K Night shift allowance+ post training incentive based on process Night Shift Excellent communication Skills US English - Voice process, neutral accent. Preferable experience in Voice Process Required Candidate profile PUC/Graduation (Non Technical and No Hotel Mgmt Candidates) Typing Skills Freshers are also eligible 0-2 exp preferable in Voice Process

Prospect and Phone coworking partners and introduce them to OH Pitch the benefits of listing on OH Demonstrate our technology platform Required Candidate profile Follow up and issue agreements to get sign off on by the workspace Work with partners to maximize engagement and performance on our platform.

Handle international customer calls for queries, complaints, and support. Provide info on bookings, policies, cancellations, and refunds. Resolve issues, manage escalations, update CRM, and ensure first-contact resolution with SLA adherence. Required Candidate profile Minimum 1 year of experience in International Customer Service. Strong communication and problem-solving skills. Ability to handle irate customers professionally. Immediate joiners preferred.

Greetings from Ignites Human Capital Services Freshers Experienced Freshers 35k Experienced 50k call muthamma@9886112583 call misha@7848820042 call hr ruth@9590520040 call hr Indu@7848820046 call aditi@7795311459 call Mayur 9343402211 Muthamma 9886112583 Indushree V 7848820046 Renuka 7483101122 Anusha 7815982900 suman 7848820047 Sowmya C H 8088720040 Ruth 9590520040 misha 7848820042 pooja 9886112704 Ishita 7829423175 Kavya 7849020010 kashish 7816842400 Harshitha 7848820045 manish 7848820049 Taniya 7848820048 Umar 7815882100 akshatha 7848820050 Anjum 7795311458 shobitha 7816042500 Nandith 9019223789

In this role of Customer Success Manager Shopify Apps (B2B SaaS) at Profitonium Apps, located in Bengaluru with some work from home flexibility, your primary responsibility will be to ensure customer satisfaction, retain customers, build strong relationships, and deliver exceptional customer service. You will need to analyze customer feedback, identify areas for improvement, and collaborate with cross-functional teams to enhance user experience and address customer needs. Key Responsibilities: - Ensure customer satisfaction and retention - Build strong relationships with customers - Deliver exceptional customer service - Analyze customer feedback and identify improvement areas - Collaborate ...

About The Opportunity We are a dynamic player in the event technology sector, specializing in creating engaging and immersive event experiences through innovative tech solutions. Operating on-site in India, we are committed to providing exceptional client servicing and cutting-edge event solutions that set industry benchmarks. Role & Responsibilities Manage end-to-end client relationships by understanding client needs and translating them into actionable event strategies related to Exhibitions, Conferences etc. Coordinate with cross-functional teams including technical, production, and creative to ensure timely delivery of event solutions. Serve as the primary point of contact for clients, a...

Manage customer interactions on social media, resolve queries, build engagement, monitor brand reputation, track feedback, ensure timely responses, and strengthen relationships to boost satisfaction and loyalty Required Candidate profile Graduate with strong communication,interpersonal, problem-solving skills; experienced in client handling,customer service, or social media engagement; proactive,empathetic, Female candidates preferred

Position Summary We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process . The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience. Key Responsibilities Manage customer interactions via phone, email, or chat in a professional and timely manner. Resolve customer queries, issues, or complaints with accuracy and empathy. Maintain detailed records of customer interactions in the system. Collaborate with internal teams for escalations and resolution follow-ups. Uphold service quality standards and contribute to ...

About Us Domino India, a fully owned subsidiary of Domino Printing Sciences, Cambridge, UK is the most preferred solution provider for industrial coding, marking and printing solution for past 25 years in India! Global manufacturers across the food and beverage, life sciences, personal care, agrochemical, and industrial sectors trust Domino to support them with innovative coding, marking, and digital printing solutions. Our products help ensure the success of manufacturers products by allowing them to create differentiated packaging, protect against counterfeiting, and ensure governmental and regulatory compliance. From best before dates on eggs, to serialized identifying codes on medicines,...

We are seeking a dynamic Customer Relationship Manager (CRM) to join our team. You will be the primary point of contact for clientsbuilding strong relationships, addressing inquiries, resolving concerns, and ensuring overall customer satisfaction.

Hiring for Telecom Gaint !! International Voice Process Grad with 1 yr of exp into International contact center (Voice) can apply Gurgaon Salary- Upto 48k in Hand 6.5 LPA 5 days working/Both side cab 2 Roster off/Night shifts Anjali :9354911705 Required Candidate profile Candidates should have super excellent communication skills Candidates should be immediate joiner Candidates should be comfortable in Night shift and WFO Perks and benefits MIV/Bonus Incentives

Location - Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 Process:- IDFC , Customer Service, Inbound Voice Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile Urgent opening IDFC Cross Sales HSC or Graduate Average communication Fresher/ Experience shift timings 9:30am to 6:30pm Salary: salary Fresher 15,000 In Hand Experience-20500/- in hand - 25k ctc Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or...

As a Senior Technical Solutions Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless post-sales support. This role requires you to work with the Product Teams, PMs and CXOs of Prominent Enterprises, to turn ideas and stories into actionable use cases and strategically plan and execute the integration workflows. This role would require you to provide a blended responsibility of designing, documenting and deploying complex technical solutions while managing the project and managing internal stakeholders to resolve blockers and client stakeholders to ensure the go-...

Building value-based customer relationships Gathering intelligent product feedback and recommendations from the customers Developing customer focused processes for ensuring customer success Applying domain expertise to close deals Ensuring high user adoption of the customer success management application Implementing best practices to improve customer success Ensuring smooth onboarding handoff Skills youll need: A passion for customer success and laser focus on providing customer value. 8+ years of overall experience in dealing with customers. Ability to understand, articulate, interact with, and manage customer expectations Open to travel to customer locations on short notice, when required...