6821 Customer Retention Jobs - Page 49

Greetings from Ignites Human Capital Services Spot offers with Accenture UK,US shift salary 8lks Experienced 50k Call anusha@7815982900 Call kashishz@7816842400 call Anjum@7795311458 call hr Indu@7848820046 call hr aditi@7795311459

As a Warehouse Operations Manager, your role involves leading the team towards operational excellence in executing client contracts and implementing continual process improvements to ensure customer retention. You will be responsible for ensuring the required number of headcounts for daily operations and providing timely MIS & KPI reports to the Customer / HO in predetermined formats. Key Responsibilities: - Execute assigned client contracts and oversee the maintenance of all transaction records in the Warehouse. - Maintain Inventory Accuracy and Location Accuracy at 100% on a daily basis. - Conduct daily cycle count, stock count, and reconciliation. - Ensure proper accountability on WMS for...

As a Project Manager - Toll and Transit, your primary responsibility is to ensure the profitability of the product and team. You will collaborate with Product Managers and the business to guarantee that products and services are always tailored with customer-first solutions in mind. Key Responsibilities: - Manage a team of Issuer Managers and maintain high-quality partnerships. - Ensure strict adherence to processes and compliance standards. - Liaise with regulators to ensure that product enhancements align with regulatory guidelines. - Source products of high quality efficiently and promptly. - Focus on customer and partner retention to strengthen relationships. - Deliver and track all proj...

In this role as a Customer Relationship Management Executive - Handovers at Western Group, your primary responsibility will be to ensure the smooth handover of projects to customers. This will involve managing client communication effectively and addressing customer inquiries in a timely manner. Your role will also focus on enhancing customer experience, building strong relationships, and implementing strategies to improve customer retention and satisfaction. Collaboration with internal teams to meet customer expectations will be a key aspect of your job. Key Responsibilities: - Ensure smooth handover of projects to customers - Manage client communication efficiently - Address customer inqui...

As a Digital Marketing Executive - Retention & Organic Marketing at IMS Group (Interactive Manpower Solutions Pvt. Ltd.) in Ahmedabad, you will play a crucial role in enhancing the digital presence and customer engagement by developing and executing comprehensive digital marketing strategies. Reporting to the Head of Marketing, you will collaborate with cross-functional teams to drive impactful marketing initiatives that focus on brand awareness, customer acquisition, and retention. Your key responsibilities will include: - Developing and implementing content strategies in alignment with the company's marketing objectives by collaborating with the wider marketing team. - Conducting market re...

Job Application Link: https://app.fabrichq.ai/jobs/3b7d193b-328c-4c63-bb91-3e18806903b6 Job Summary: Ecotech IT Solutions is seeking an Account Manager to manage client relationships, prepare proposals, identify growth opportunities, and support the sales pipeline. The role requires strong understanding of IT solutions , excellent communication skills, and close collaboration with technical teams to ensure proposed solutions meet client expectations. Regular reporting on client activities, deals, and sales pipeline is required. Key Responsibilities Build and maintain strong client relationships by understanding their IT requirements and proposing suitable solutions Prepare and present high-q...

Skills: Pipeline Management, Lead Generation, Sales Strategy, B2B Sales, Presentation Skills, Customer Retention, Client Onboarding, Sales Forecasting, Company Overview INNOVISION LIMITED is an industry leader in offering tailored solutions to meet clients dynamic needs. Recognized for its commitment to innovative and value-driven services, the company excels in customizing security measures for demanding clients. With a workforce of 1001-5000 employees and headquartered in Gurgaon, Haryana, INNOVISION Limited stands as a premier staffing and recruiting firm noted for its responsiveness and progressive approach. Explore more at www.innovision.co.in. Job Overview The Assistant Sales Manager a...

Process: Bpo Telecaller - Inbound & Outbound Process Salary: 14,000 to 20,000 + Unlimited incentives Freshers and experience both can apply Day shift / Rotational Week off Location: Kapurbavadi junction, Majiwada Thane (w)- 400607 Required Candidate profile Min qualification- HSC Basic English Communication / Marathi & Hindi To schedule your interview Call or send your CV through WhatsApp HR Sonali - 9822197285 Perks and benefits High Incentives and growth opportunities.

We are seeking a meticulous and experienced Authoriser to manage high-value transactions and ensure operational excellence at the branch This role involves servicing walk-in customers, generating leads, cross-selling ficial products, and ensuring strict compliance with regulatory and audit requirements The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination Service walk-in customers across all segments with professionalism and efficiencyGenerate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and GoldEnsure regulatory and procedural compliance across all branch op...

We are seeking a meticulous and experienced Authoriser to manage high-value transactions and ensure operational excellence at the branch This role involves servicing walk-in customers, generating leads, cross-selling ficial products, and ensuring strict compliance with regulatory and audit requirements The Authoriser will also act as a key custodian and play a pivotal role in maintaining service quality and team coordination Service walk-in customers across all segments with professionalism and efficiencyGenerate leads for New-To-Bank customers and cross-sell products such as Term Deposits (TD), Mutual Funds (MF), CASA, and GoldEnsure regulatory and procedural compliance across all branch op...

Unico Housing Finance Private Limited is looking for Sr. Manager - CRM to join our dynamic team and embark on a rewarding career journey Team Leadership: Manage and lead a team of employees, providing direction, guidance, and support to achieve departmental or organizational goals Planning and Strategy: Develop strategic plans, set goals, and create action plans to accomplish business objectives Operations Management: Oversee day-to-day operations, ensuring efficient workflow, resource allocation, and adherence to policies and procedures Budgeting and Financial Management: Manage budgets, allocate resources, monitor expenses, and contribute to financial planning Performance Management: Set p...

Develop and implement comprehensive pre\-sales customer relationship strategies to maximize lead conversion and enhance prospect engagement across all real estate projects Execute systematic lead qualification and nurturing processes to convert inquiries into genuine prospects and ultimately into confirmed bookings Oversee prospect journey mapping from initial contact through site visits, negotiations, and booking confirmation to ensure optimal conversion rates Coordinate with marketing teams to develop targeted campaigns and lead generation strategies that attract qualified prospects to various projects Establish and maintain pre\-sales service standards and response protocols to ensure con...

Trainer Job Description Job Title: Product & Soft skills Trainer Location: Ramky selenium building, Financial district, Gachibowli, Hyderabad. Reports To: Training Manager / Operations Manager Job Summary: The Trainer is responsible for designing, developing, and delivering training programs to call center staff. The role ensures that all team members are equipped with the necessary knowledge and skills to provide excellent customer service and meet performance standards. The trainer will collaborate with management and subject matter experts to identify training needs and continuously improve training materials. Key Responsibilities: Conduct initial training for new hires, including product...

Job Description Customer Care Executive (Call Centre) Position Title: Customer Care Executive Department: Customer Service / Call Centre Operations Reporting To: Team Leader / Assistant Manager Customer Care Location: Hyderabad HO, Gachibowli Employment Type: Full-time / Permanent 1. Job Purpose To handle inbound and outbound customer interactions efficiently, ensuring excellent customer service and resolution of queries within defined turnaround times (TAT). The role focuses on maintaining customer satisfaction, brand loyalty, and compliance with company service standards. 2. Key Responsibilities Customer Interaction & Query Resolution Handle inbound/outbound calls, emails, and chat interac...

Job Description Customer Care Executive (Call Centre) Position Title: Customer Care Executive Department: Customer Service / Call Centre Operations Reporting To: Team Leader / Assistant Manager Customer Care Location: Hyderabad HO, Gachibowli Employment Type: Full-time / Permanent 1. Job Purpose To handle inbound and outbound customer interactions efficiently, ensuring excellent customer service and resolution of queries within defined turnaround times (TAT). The role focuses on maintaining customer satisfaction, brand loyalty, and compliance with company service standards. 2. Key Responsibilities Customer Interaction & Query Resolution Handle inbound/outbound calls, emails, and chat interac...

Manage end-to-end client engagement including onboarding, training, and adoption. Drive usage and product adoption across key D2C and SMB accounts. Collaborate closely with Product and Delivery teams as the customer advocate. Track and analyze success metrics to ensure consistent platform utilization. Identify potential risks early and implement proactive solutions for retention. Required Skills & Experience 2+ years of experience in SaaS Customer Success or Account Management . Prior experience on the brand side of supply chain / D2C operations is mandatory . Exposure to AI/ML-led or analytics-driven SaaS products is a strong plus. Excellent communication, stakeholder management, and proble...

Sales & Customer Acquisition: Engage with parents and new leads to promote BabyMD s services and vaccination packages. Convert inquiries (calls, WhatsApp, and walk-ins) into confirmed appointments and package sales. Maintain lead trackers, follow-ups and CRM updates for all new prospects. Customer Retention & Service: Ensure an excellent parent experience from first inquiry to ongoing care. Build and maintain long-term relationships with existing parents to drive repeat visits. Collect and act on parent feedback to continuously improve service quality. Coordinate with the operations and clinical teams for smooth scheduling and follow-ups. Customer Support: Manage daily appointment bookings a...

Designation: Personal Shopper. Function: Store Operations. Employment Type: On Roll. Position Overview: The position of a Personal Shopper is to provide personalized and exceptional shopping experiences for customers, helping them find the right products and enhancing their overall satisfaction. Responsibilities: Greet and assist customers in a friendly and professional manner. Act as the first point of contact for customer inquiries, assisting with product information, pricing, and locating items within the store. Provide recommendations and assist customers in finding suitable products to meet their needs. Resolve customer issues efficiently, ensuring a positive resolution and a satisfied ...

Designation: Personal Shopper. Function: Store Operations. Employment Type: On Roll. Position Overview: The position of a Personal Shopper is to provide personalized and exceptional shopping experiences for customers, helping them find the right products and enhancing their overall satisfaction. Responsibilities: Greet and assist customers in a friendly and professional manner. Act as the first point of contact for customer inquiries, assisting with product information, pricing, and locating items within the store. Provide recommendations and assist customers in finding suitable products to meet their needs. Resolve customer issues efficiently, ensuring a positive resolution and a satisfied ...

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate Location: Kasarvadavali, Thane (w) - 400615 To Apply , Call Or WhatsApp HR Shubham: 8432231842 Perks and benefits Good Salary with unlimited Incentives

Job Title: Executive Customer Success (Renewals & Retention) Company: FloBiz (myBillBook) Location: Noida, Sector 1 About FloBiz: FloBiz is a fast-growing fintech platform that empowers SMEs with digital solutions to manage their business efficiently. We provide innovative tools to help businesses streamline accounting, billing, and financial operations, enabling growth and success. Role Overview:We are looking for an Executive Customer Success (Renewals & Retention) to join our Retention & Renewals team. This role is ideal for candidates who are passionate about customer engagement, have strong problem-solving skills, and can drive renewals while ensuring exceptional customer experience. Ke...

About Rentokil PCI About the Role: The Assistant Manager - Key Accounts is responsible for managing existing customers and winning new ones. The person will report to the National Key Account Manager. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Manage existing customers (Account Management) i) Customer retention ii) Annual contract renewal with price increase iii) Collection / DSO management iv) Up-selling New Business Development Work with branches in delivering excellent customer service Market survey, competitor analysis to understand gaps of our services Improve ...

Quality Team Leader & Senior Trainer - Sales A global luxury fashion and lifestyle media & retail sector player operating in fashion media, lifestyle marketing and brand licensing. The team delivers premium customer experiences across digital and inside-sales channels for high-value audiences. Location: Santacruz (W), Mumbai On-site | Full-time About Us FashionTV is the world s largest fashion brand and a leading luxury fashion and lifestyle media house. Founded in 1997 by Mr. Michel Adam Lisowski in France, FashionTV operates a widely distributed satellite channel with over 31 satellites and 2,000 cable systems, reaching more than 2 billion viewers across 193 countries. With a strong presen...

Key Responsibilities: Oversee and execute renewal operations with accuracy and timeliness Communicate with existing customers to ensure smooth renewal processes Build positive customer relationships and address any renewal-related query.

Handle customer queries, complaints, and ensure issues are resolved quickly. lead generation, and customer visits. Team handling effectively Strong communication, negotiation and interpersonal skills. Good knowledge of MS Office and CRM tools.