6821 Customer Retention Jobs - Page 46

Were seeking a Retention Marketer who can take full ownership of the customer lifecycle and drive growth through strategic, data-led retention campaigns. This is a high-impact role where youll be responsible for turning first-time buyers into repeat customers and maximizing customer lifetime value. Role Highlights: Build and manage automated lifecycle campaigns across email, WhatsApp, and SMS Own retention strategy and execution, including segmentation, personalization, and funnel optimization Set up and optimize email workflows, including welcome, cart abandonment, post-purchase, and reactivationLaunch and manage WhatsApp campaigns using tools like Interakt, Bitespeed, or WATI Collaborate w...

Job Track Description: Requires broad technical expertise and industry knowledge. Is accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. Requires broad technical expertise and industry knowledge. Accountable for functional, operational, and/or program management. General Profile Supervises daily tasks of complex business, technical support, or production teams. Responsible for the success of the team. Works within established precedents and practices. Examines information to solve ongoing problems. Ability to perf...

Job Summary: 1. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience. 2. Experience in handling customer queries in product based organization preferred. 3. Job profile is to ensure good after sales service of company products by attending to quality complaints sales queries -promptly and resolving customer queries. 4. Able to manage the team of sales and service department to ensure customer satisfaction.

Role & responsibilities Own the end-to-end customer retention charter across Paytm Moneys investing products. Drive user reactivation, engagement, and lifecycle marketing to maximize LTV and reduce churn. Key Responsibilities • Design and execute retention journeys across email, push, WhatsApp, and in-app channels. • Analyze churn, build cohorts, and develop campaigns to increase repeat engagement. • Partner with product and data teams to implement trigger-based reactivation programs. • Own retention metrics such as repeat transaction rate, churn %, and user stickiness. • Test and optimize communication strategies using A/B frameworks. • Drive customer insights to build long-term engagement ...

Role & responsibilities Make outbound calls to potential clients to introduce products/services. Handle inbound inquiries and provide necessary information. Generate and qualify leads through calls, emails, and online research. Schedule meetings, demos, or follow-up calls for the sales team. Maintain and update lead details in CRM/Excel sheets. Assist in preparing sales pitches, proposals, and follow-up emails. Support the team in achieving weekly/monthly lead and meeting targets. Understand customer needs and share relevant solutions. Coordinate with internal teams for smooth sales operations. Track daily activities and prepare basic sales reports. Preferred candidate profile Strong communi...

2-4 Years Immediate Joiners only Shift: US Shift Experience Required: 2+ years of CSM experience in SaaS support Role & Responsibilities: The Customer Success Representative is responsible for managing and nurturing customer accounts to ensure adoption, retention, and satisfaction with Client solutions. This role acts as a trusted advisor and the primary point of contact throughout the customer journey. Key Responsibilities: 1. Serve as the primary relationship owner for customers from deployment through the entire lifecycle. 2. Engage with at-risk customers to resolve concerns and guide them to a state of satisfaction and readiness for renewal or expansion. 3. Maintain regular engagement wi...

Customer Service Executive Medical billing Hsc/Graduate with minimum 6 months experience as AR - Customer service, Medical billing Salary - 28k in hand (based on qualification and/or experience) min 6 months Exp Required Location - Thane Required Candidate profile Qualification: Min Hsc Pass Location: Thane west How to Apply! To schedule your interview call or send your CV through WhatsApp Contact HR Vaibhavi - 7796426975 Perks and benefits Good salary with friendly work culture

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Growth Strategy & Execution Define and implement the growth roadmap for customer targeting and conversion on app, owning conversion, retention kpis Develop and execute GTM strategies, sales activations, and category campaigns that drive user acquisition and retention. Identify new growth opportunities and pilot initiatives; scale successful ones...

Position:- Inbound And Outbound Voice Process Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary :- 16,000 k in hand + Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact:- HR Dhanshree - 97657...

Roles & Responsibilities: Welcome customers and understand their service or sales requirements. Coordinate with the service advisors and technicians to ensure smooth service flow. Maintain customer records, job card details, and service updates in the system. Follow up with customers regarding vehicle status, service reminders, and post-service feedback. Handle customer queries, complaints, and escalate issues when required. Ensure high customer satisfaction and deliver an excellent customer experience. Update customers on offers, AMC, extended warranty, and service packages. Support in vehicle delivery process and ensure proper documentation. Maintain MIS reports, customer follow-up reports...

Key Responsibilities: 1. Customer Acquisition: - Manage a team of Field sales executives for acquiring new customers. - Work on Retention of existing customers as well as acquiring new customers. 2. Market Analysis: - Identify potential clusters and monitor existing demand patterns. - Provide insights and feedback on market trends and customer needs. - Expand current serviceability. 3. Customer Relationship Management: Ensure the team maintain strong relationships with acquired customers to ensure high satisfaction and retention. - Address customer queries and resolve issues promptly. 4. Sales Reporting: - Track and report on sales activities and outcomes. - Provide regular updates to the ma...

Position: Customer Service Representative (Outbound Process) Location: Viman Nagar Pune- 411014 Qualification : Any graduate / Undergraduate Work From Office Shifts Timing: Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary: 12,200 + Unlimited incentives. Linguistics candidate salary - Upto 14k +Incentives Rotational week off Rounds of Interviews:- HR round Operations round How to Apply ? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :-8308125422

Responsibilities Identify and diagnose funnel drop-offs across acquisition, activation and retention to find high-impact growth opportunities. Plan and run experiments (A/B tests, pilots) to validate hypotheses and scale successful initiatives. Own and track core growth metrics such as activation rate, conversion %, retention, repeat usage and churn. Analyse data deeply using cohorts, segmentation and user behaviour insights to drive actionable recommendations. Work on designing targeted user journeys based on cohorts, segments and behavioural triggers. Drive user communication across email, push, WhatsApp and RCS to improve activation, retention and re-engagement. Optimise onboarding flows,...

1 Provide exceptional customer support 2 Understand and explain technical aspects of our products to customers 3 Manage day-2-day operations related to customer inquiries and issues 4 Analyze data and prepare reports using Excel 5 Upsell our Services

Greetings from Ignites Human Capital Services SPOT OFFERS WITH INFOSYS(UK SHIFT) salary 45k SPOT OFFERS with ACCENTURE salary 7lks Concs-salary 50k Hi, Your interview has been scheduled @ ignites Human capital services. 4Th Floor, Axis Samriddhi, JP Nagar 4th Phase, Dollar Layout, J P Nagar Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078. Near to LEVELS PUB JP NAGAR 4th phase Meet kavya call harshitha@7848820045 call sneha@7795311104 call olin@7848820049 call aditi@7795311459

Greetings from Ignites Human Capital Services Spot offers with Accenture UK,US shift salary 8lks Experienced 50k Call anusha@7815982900 Call kashishz@7816842400 call Anjum@7795311458 call hr Indu@7848820046 call hr aditi@7795311459

Educational Requirement : 12th Pass/graduate Work Arrangement : Work From Office Location : Sector 51 - Gurgaon Must be good at typing and using computer . Required Candidate profile Exp :- 0-1 yrs Salary 10-12 k + Incentive If you are interested so please share me your cv at capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

Greetings from Ignites Human Capital Services Spot offers with Accenture UK,US shift salary 8lks Experienced 50k Call anusha@7815982900 Call kashishz@7816842400 call Anjum@7795311458 call hr Indu@7848820046 call hr aditi@7795311459

Key Responsibilities Utilize various sales and customer engagement methods including door-to-door, cold calling, presentations, and virtual interactions. Research the market, generate leads, and follow through to convert opportunities. Schedule meetings with potential clients to understand their needs and concerns. Educate customers on the financial and professional benefits of company products and services. Prepare and deliver effective presentations on products and services. Represent the company at exhibitions, conferences, and other events. Negotiate and close deals while addressing customer complaints or objections effectively. Collaborate with team members to optimize results and share...

You will be joining a global team at New Relic dedicated to shaping the future of observability. As a member of the Customer Advocate team, your role will involve a focus on customer success, support, and sales methodologies to drive positive business outcomes for customers and the company. Your main responsibilities will include: - Retention: - Handling renewals proactively and reactively - Mitigating churn both proactively and reactively - Adoption: - Conducting onboarding processes - Performing health checks - Providing customer education and enablement through 1-to-many engagements - Expansion: - Transitioning customers off the legacy platform and increasing ACR at renewal time - Driving...

As a Senior Customer Success Manager at Contlo, a cutting-edge AI marketing platform, you will be instrumental in the successful onboarding and retention of customers, particularly within the D2C and Ecommerce sectors. If you have a genuine passion for AI technology and a strong commitment to customer success, this role is perfect for you. Your key responsibilities will include: - Assisting new customers throughout the onboarding process to ensure a smooth transition and comprehensive understanding of our offerings. - Conducting onboarding sessions and training to help customers maximize the utility of our platform effectively. - Cultivating a deep understanding of customers" business object...

Role Overview: This is a strategic leadership role focused on scaling revenue, expanding market coverage, and deepening customer impact across India. You will lead a high-performing sales engine focused on B2B demand generation, Campaign Management, pipeline creation/acceleration, and customer retention with direct influence over performance, client strategy, and bottom-line outcomes. Key Responsibilities: - Create, define and execute the demand generation campaigns and inside sales strategy for the respective vertical - Own the P&L and revenue forecast, and drive cost-effective revenue growth - Oversee execution of high-velocity inside sales motions - Continuously optimize lead flow, sales ...

We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction. To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on a...

We're looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives. If you're fresher or have up to 4 years of experience, this is a great opportunity to build a strong foundation in customer service. Location - Noida Minimum Requirements: • Good verbal and written communication skills • Basic computer knowledge • Patience and a customer-first approach • Ability to multitask and manage time effectively • Knowledge of CRM tools is a plus Responsibilities: • Handle customer queries and complaints via phone, email, or chat • Provide accurate information about products and services • Process returns, exchanges, orders, and refunds • Document customer int...

Role: Voice Customer Support Executive Join our dynamic team in Bangalore and take your customer service career to the next level! Role: Voice Customer Support Executive Location: Bangalore (Work from Office) Experience: Minimum 1 year in Customer Support Qualification: Minimum 12th Pass Shift: Day Shift | 6 Days Working CTC: Up to 27k Mode: Work from Office Joining: Immediate If you have strong communication skills and enjoy assisting customers over calls, this is the role for you Contact: Varsha- 9251688428