2450 Customer Retention Jobs - Page 46

Role & responsibilities Receiving & lodging Customer Complaints ( Consumers / Wholesalers / Dealers / Retailers). Handling Complaints / Queries. Coordination with related units / departments for promptly rectification and closure of customer complaints / issues. Prepare daily activity report. Relationship activities with Customers (Greeting / Redemption etc.) MIS to reporting authority as per defined periodicity. Inbound and Outbound Calling Good Communication Skills

Roles and Responsibilities Develop new business opportunities through effective marketing strategies. Identify potential customers and build relationships to drive sales growth. Manage customer acquisition, retention, and transportation logistics for FTL (Full Truck Load) shipments. Collaborate with transporter teams to ensure timely delivery of goods. Analyze market trends and competitor activity to stay ahead in the industry. Desired Candidate Profile 2-7 years of experience in marketing or a related field. Strong understanding of heavy vehicle operations, including trucks and transporters. Proven track record in customer development, acquisition, and retention. Excellent communication skills for building strong relationships with clients.

Responsibilities: Online Marketing & Lead Generation through content creation on social media platforms. Implement Sales strategies. Generating sales on WhatsApp, In-store, Leveraging Live feature on Instagram. Acquiring and retaining customers. Sales incentives

Excellent communication skills HSC pass Voice Process Interpersonal skills reqd Rotational shifts Handling customer queries Outbound calls International BPO Immediate joiner Required Candidate profile Excellent communication skills Customer centric Perks and benefits Attractive Benefits

CRM required at kundli, sonipat Qualification- any Graduate Exp- fresher can apply Salary- 14000 to 20000 Timing- 9 to 7, 6 days working No leave policy Skills- customer coordination, excel

Position:- Telecalling Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,200 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :-8308125422

Hiring for Customer Service UG & Graduates can apply 5 Days Working (Rotational Shifts & Week Offs) Both Side Cabs Salary Structure: 6-12 months: 28k 12-17 months:31k 18+ months:35k Loyalty Bonus: 20,000 Unlimited Incentives Nandni@ 7291098048 Required Candidate profile Excellent communication skills req Applicant should have 6 months of International BPO experience in voice NOTE : WE ARE ONLY HIRING FOR VOICE PROCESS DO NOT CONTACT FOR NON-VOICE AND BACKEND PROFILES Perks and benefits Loyalty Bonus - 20k

Working as a part of the Revenue Operations team, the role requires you to work closely with senior leadership, product, sales, marketing, and customer success functions, to help them make data-driven decisions. Roles & Responsibilities: You drive solutions with the Operations, Tools, Insights, and Enablement teams to optimize the company s ability to generate more revenue and improve customer retention. The core focus is on high priority sales initiatives, including business process architecture, org structure, goal/quota setting, sales incentive design, market segmentation, and strategic planning. Develop and implement regular reporting of key performance metrics including forecasting, funnel metrics, and pipeline management. Design, implement and manage sales forecasting, planning, and budgeting processes in collaboration with Finance. Establish high levels of quality, accuracy, and process consistency. Create, maintain, and present documentation including rules of engagement, pricing, and process maps to ensure adherence to internal policies. Proactively define and execute projects spanning systems, data management, process automation, data validation, lead generation, and process and tooling implementation. Managing stakeholder communication across multiple lines of business on operational milestones, process changes, and escalations. Continue to push stakeholders to think big in developing or re-design processes and systems that can create transformational business impact Qualifications 7-12 years of work experience Must have the GTM experience or exposure MBA from a top-tier college; Or a bachelors degree from a top-tier university with highly relevant work experience. Strong data background with the ability to quickly find insights to drive business outcome. Track record of developing and managing complex projects with multiple stakeholders successfully. Ability to work on data and make key choice based on the business context. Work experience in the internet, software and SaaS industries is a plus. Detail-oriented with strong project management and organizational skills, but comfortable with ambiguity and adept at solving problems creatively. Passion for technology and for pushing new concepts, products, and services. A strong bias toward collaboration and ability to work effectively in a cross-functional & dispersed team. Positive attitude, self-starter, and high emotional intelligence (EQ). Excellent interpersonal skills and ability to drive consensus with internal and external stakeholders. Familiarity with database technologies and tools (SQL/R/SAS/JMP etc.), data transformation and processing. Prior experience in data modelling, advanced Excel is preferred. Experience with a visualization tool such as Tableau, Spotfire, Power BI, Sisense, etc.

Be the full stack development owner of a module in the Zenoti product Design, develop, test, release and maintain components of Zenoti Collaborate with a team of PM, DEV, and QA to release features Work in a team following agile development practices (SCRUM) Build usable software, released at high quality, runs at scale and is adopted by customers Learn to scale your features to handle 2x ~ 4x growth every year and manage code that has to deal with millions of records, and terabytes of data Release new features into production every month, and get real feedback from thousands of customers to refine your designs Be proud of what you work on, obsess about the quality of the work you produce What skills do I need? 7+ years of experience in designing and developing applications on the Microsoft stack Strong and demonstrated experience in api development in .NET/IIS with C# Proficient in working with Microsoft SQL Server Strong background in building web applications using html, javascript family, asp.net etc Experience in developing web applications using Angular/Flutter/Dart a plus Strong and demonstrated ability to design modules for scalable SaaS services Experience in AWS or Azure is a plus Strong logical, analytical and problem-solving skills Excellent communication skills Can work in a fast-paced, ever-changing, startup environment Benefits Attractive compensation and benefits package Comprehensive medical coverage for yourself and your immediate family An environment where we'llbeing is high on priority - access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives"

Customer Success will proactively engage with customers to provide strategic and tactical guidance to them in order to increase the value they acquire from Freshworks suite of products. Role Requirement: Engage proactively with customers using the engagement model (based on customer segment) laid out Understand and document customer s business flow (for large customers) and deep understanding of use-cases Have deep product knowledge of all product lines. Ability to showcase product demo + work out solutions for business use cases using best product-fit Aligning with key customer stakeholders to establish a stronger customer relationship management program (stakeholder mapping) Evaluate how customers manage their Freshworks product suite investment & identify efficiency and effectiveness gains (process & tools) Promote awareness of the latest innovations Freshworks is releasing (products/features in pipeline) Work with internal cross-functional teams (product, sales, pre-sales, marketing, product marketing, support etc) to ensure customer s issues/solutions are addressed Work with Program Managers to derive data driven insights/intelligence to run focused and result-oriented customer engagement programs. Own two key metrics (Increase Product-Adoption & Customer Retention) Use customer management tools Implement and support Freshworks compliance and information security processes Qualifications 4-7 years of experience in Customer Success (preferably from a SaaS background) Open to working in the specified shift Proven track record of establishing themselves as a strategic trusted advisor to clients Must be able to take complex client and vendor concepts and articulate them to an audience of varying perception levels Very Strong written and verbal presentation/communication skills (ESSENTIAL) Self-starter who can own ongoing customer success of both large and small clients Ability to report and share client s status on a timely/pre-defined interval Bachelors Degree

The Renewals team is a newly created function under our Customer Success organization at MongoDB. we're looking for a hardworking, driven individual with superb energy, passion and initiative for our renewal business. The Renewals Specialist role focuses exclusively on executing contract renewals and customer retention within an assigned territory. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate with new processes and contribute to what s already been built. we're looking for someone who thrives by having daily interactions with customers. What You Will Be Doing Manage and proactively work on the Renewals base in the assigned territory for on-time renewals and customer retention Collaboratively working with Sales, Customer Success team and other stakeholders internally Build strong and effective relationships with customers Increase Renewal Rate Reporting Renewals forecast What You Will Bring To The Table 3+ years of customer facing experience in a fast-paced and competitive market, preferably with a focus on closing Renewals A proven track record of overachievement and hitting sales targets Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally Driven and competitive. Possess a strong desire to be successful Prior exposure to database, cloud and infrastructure technology is a plus College degree or equivalent work experience Things we love Passionate about growing your career in the largest market in software (database) Familiarity with databases, develops and open source technology a plus Why join now MongoDB invests heavily in the development of each of our new hires & continuous career development Best in breed Sales training, including our comprehensive Sales Bootcamps and development programs to drive the personal growth and business impact of our employees we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees we'llbeing and want to support them along every step of their professional and personal journeys.

Min 1 year exp required in sales (outbound ,Inbound salary upto -36k in hand Unlimited Incentives Both side cab / 6k cab reimbursement only for male candidates

Process:- SBI LIFE INSURANCE (Telesales) Good Communication Freshers/Experienced both can apply. Min qualification- Graduate Freshers or any Telesales experience with Excellent Comms skills Shift: 9:30AM to 6:30PM Desired Candidate Profile:- Min qualification-HSC 15,000 to 30,000 in hand (Salary will be closed on the basis of the candidates skillset and previous package) How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Dhanashri : 7796426785

Hiring for Customer Success Associate Freshers are welcome The job role will be to solve customer queries through call , mail or chat 5 days working Both side cabs Gurgaon location Whatsapp your details on 8826673317 Required Candidate profile Good typing skill would be given preference

Maintain customer records & refer potential leads to the sales department Voice Process Customer Care Rotational Shift Handle Customer Queries Bulk Hiring

Position Title: Assistant Manager / Manager CRM Reporting To: Sr. Manager CRM Job Summary We are seeking a highly motivated Assistant Manager / Manager – CRM to oversee client relationship management activities for our real estate business. The ideal candidate will act as the primary liaison between clients and internal teams, ensuring world-class service delivery and driving customer satisfaction. Key Responsibilities Client Engagement & Support: Serve as the first point of contact for all client inquiries, concerns, and service requests.Proactively build and maintain strong relationships with prospects and existing customers. CRM Data Governance: Ensure accurate entry, validation, and maintenance of all client data within the CRM system.Develop and enforce data-quality standards and workflows to optimize CRM utilization. Cross-Functional Coordination: Partner with Sales, Marketing, Legal, and Operations teams to facilitate end-to-end client servicing.Track document processing, agreement execution, and handovers to ensure timely completion. Payment & Collection Management: Monitor client payment schedules and follow up on overdue invoices.Resolve discrepancies and coordinate with Finance to ensure collections targets are met. Reporting & Analysis: Generate and distribute weekly/monthly dashboards on client interactions, pipeline health, and service metrics.Provide actionable insights and recommendations to senior management for continuous improvement. Skills and Qualifications Educational Background:Any Degree . Professional Experience: 3–8 years of hands-on experience in CRM management from real estate sector. Proven track record of managing end-to-end client lifecycle and driving process improvements. Technical Proficiency: CRM).Proficient in MS Office suite, particularly Excel and PowerPoint. Communication & Interpersonal Skills: Excellent verbal and written communication abilities.Skilled at conflict resolution and problem solving in high-pressure environments.

HIRING FOR HRO Campaign Customer support role, Voice process Freshers\experience both can apply Graduation is mandatory Salary slabs : 22k To 26k in Hand Incentives available Fixed shifts & fixed sat\sun off B2B Campaign Contact - Prachi 8287376313 Required Candidate profile Looking for candidates who are willing to start their career with multinational companies and ready to work with US customers. Excellent Communication Required Immediate Joiner Required only Perks and benefits Sat\Sun fixed offs

A Telecaller | Fresher Welcome (Immediate Joining) is one who makes outbound calls to inform or promote the company's product or service. They are responsible for carrying out, and handling the sales deals entirely over the phone.

Business Development Executive - IN House Sales | Fresher Generate leads and build relationships by nurturing prospects and finding new potential sales channels. Develop and implement business plans to meet sales targets and drive revenue growth

Responsibilities: * Welcome and assist walk-in customers with politeness and professionalism * Participate in local branch promotions (e.g., umbrella marketing) * Build strong relationships with clients * Handle complaints professionally Food allowance Provident fund

We are urgently hiring Tele callers in our Organization, Gurgaon Location. Call to Existing Customer and solve their Application related problems. Explain about Products and Benefits of Services. Good Incentives. Fresher Can Also Apply !!!! Required Candidate profile * Should be Punctual * Good exp. of Advance excel. * Good communication skills. * Good knowledge of working in Outlook.

Handle and resolve all in-warranty and out-of-warranty complaints, ensuring clear tracking and follow-up Assign unique complaint numbers and communicate TAT (Turnaround Time) to customers Call & Whatsapp 7835904053 Anuj Agarwal Required Candidate profile Generate and maintain service reports and analytics on a weekly, monthly, quarterly, half-yearly, and annual basis. Share key metrics with management on complaint resolution, AMC conversion, payment

Job description The Energy business line of Vaisala is working to speed the adoption of wind and solar power around the world through better and more cost effective measurement technologies and information services. We are now looking for a Sales Manager for Renewable Energy Business. In this position the focus region is India and you would be working from our New Delhi India location. Your main responsibility is to be part of the team tasked with developing and growing the sales of Vaisala Renewable Energy business in your region. This role includes prospecting, investigation, consultative selling and assisting our development teams in creating a better offering for our customers. This role requires a highly motivated self-driven person who is willing to work in fast changing conditions. Key responsibilities of the role include: Sell Vaisala suite of Weather Resource Data Tools, Consulting Services and Measurement Equipment to the Renewable Energy market comprised of OEM, IPP and Financial Institutions. Manage assigned Key Accounts in your territory Create and Implement the sales strategy to win new customers Achieving sales budget and Gross Margin targets. To be successful in this role, we re seeking for a candidate with the following qualifications: Strong knowledge of the Renewable Energy (wind and solar) market specifically in the areas of Resource Assessment, Resource Measurement and Renewable Energy production forecasting. 8 years of consultative selling experience with minimum 5 years of successful sales track record in the Renewable Energy sector Knowledge of contract practices for consulting services and capital equipment sales. Good networking and influencing skills Willingness to travel Fluent English You are an outstanding Sales Manager with unstoppable drive. You are competitive by nature with ability to win. You always put the customer first. You also understand that the good co-operation with different stakeholders is a must. Further Information: We offer a challenging work environment in a growing business with competitive compensation and benefits. At Vaisala the successful candidate will have the opportunity to work with interesting, motivated, and professional people within an organization that strongly supports personal growth and continued development. Please submit your application with cover letter, resume/CV and salary request by filling the online application form by June 20, 2017. Industry Electrical/Electronic Manufacturing and Renewables & Environment Employment type Full-time Experience Mid-Senior level Job function Sales Meet Vaisala Media Company Vaisala has been predicting the unpredictable for over 80 years. We are a global leader in weather and industrial measurements, and our technologies can be found in demanding environments from hospitals, national parks and data centers to airports and wind farms all over the world, and beyond, as even the Mars Rover Curiosity is equipped with our sensors. Vaisala plays an invisible yet indispensable role in people s lives worldwide by providing a range of innovative, high-quality solutions and services we simply could not do without. Headquartered in Finland, the company employs 1,600 professionals worldwide and is listed on the NASDAQ OMX Helsinki. Related posts: 35 0 0 Editor - EQ Int'l Media Network Related Posts

Overall development of sales of the Kemin s products by providing high quality and continued services to the customers of the designated territory and the stated objectives of customer retention and expansion of the customer base . Responsibilities Responsible to establish the need for the Kemin products and programs. Responsible to serve and walk the customers through options and concern phase to mills & co-operative societies by providing information on nutrition, management & health and doing reformulation of feed Trouble-shooting the customers problems and promote products/programs amongst customers. Conducting trials to demonstrate the benefits of products / programs. Organize / participate in regional meetings/seminars to educate customers on nutrition Visiting the important customers in list ( once in 30 - 45 days) Retention of assigned customers (80%) conversion of prospects to Kemin customers (20%) Responsible to report the market activity to the senior vice president, Head TS, BM & TSM. Training the sales team technically and provide adequate knowledge to customers on nutrition & farm management continuously. Write papers & popular articles in journals & technical articles on need of customers Qualifications Bachelor degree (BVSc & AH) 3-4 years of experience or MVSc / masters degree in nutrition with 2-3 years. Skills Required Effective public relation and public management skill Effective communication skill Organize and work independently on assigned task Flexibility and adaptability Sound knowledge in technical skills Working in crisis situation Problem solving skills

Key Responsibilities: 1. Customer Success Management: Serve as the primary point of contact for assigned customers, managing onboarding, training, and ongoing support. Understand clients' business goals and provide strategic advice on how they can use Sekel Technologies platform to achieve them. Conduct regular check-ins with clients to ensure satisfaction, resolve any issues, and offer additional training if needed. Monitor customer usage and provide insights to enhance engagement and adoption of the platform. Build long-lasting relationships with clients, ensuring high customer retention and satisfaction rates. 2. Customer Support and Issue Resolution: Work closely with the Operation and Product teams to troubleshoot and resolve customer issues in a timely manner. Document and escalate feature requests and product enhancements based on customer feedback. Proactively monitor account health and address any potential concerns before they escalate. 3. Sales Responsibilities: Collaborate with the sales team to identify upsell and cross-sell opportunities within the existing customer base. Participate in client renewal discussions and assist with negotiations to ensure a high rate of contract renewals. Assist the sales team in presenting customised solutions that align with clients evolving needs. 4. New Business Development: Identify potential business opportunities by leveraging client relationships, understanding market trends, and recognizing client needs. Conduct outreach email campaigns to potential clients and generate new leads on a regular basis and set up Face to Face client meetings. Engage in discussions with new prospects, aligning their requirements with Sekel Technologies' solutions. Participate in sales presentations and demos for prospective clients. Generate leads through inside sales activities, including cold calls, follow-ups, and nurturing potential opportunities. Develop proposals and negotiate terms to onboard new clients. 5. Reporting and Analytics: Provide clients with periodic reports that highlight the value generated by using Sekels platform, including usage statistics, ROI metrics, and recommendations for further improvement. Analyse customer data to track engagement, identify trends, and provide actionable insights for both the client and internal teams. 6. Collaboration and Communication: Collaborate with internal teams (Product, Sales, Marketing, and Development) to ensure the voice of the customer is heard in key decisions. Maintain accurate records of customer interactions and updates in the CRM system. 7. Product Expertise: Stay updated on the latest product features and enhancements to provide accurate information to customers. Conduct product demos and training sessions to ensure customers are maximising the value of the platform. Key Skills and Qualifications: Bachelors degree in Business, Marketing, Technology, or a related field. 0-3 years of experience in Customer success, Account management, or Sales, preferably within a SaaS company. Strong understanding of SaaS products, ideally in the Martech or Hyperlocal space. Excellent communication, presentation, and interpersonal skills. Ability to build strong, trust-based relationships with customers. Strong problem-solving skills and a proactive attitude towards issue resolution. Sales acumen with a knack for identifying growth opportunities, driving renewals, and developing new business.