6821 Customer Retention Jobs - Page 48

Job Responsibilities: Collection Sole responsibility of targets basis allocated base on: I. Renewal collection and persistency targets through customer calling or physical visits to customer residences with prior appointment II. Ensure maintenance and sharing of daily customers trackers and conversion thereof, including review with Manager-Collections III. Convince customers and get renewal premium and policy continuation to continue insurance and giving retention tools like mode change/Partial withdrawal/PUA surrender/Loan etc. IV. Timely depositing the cheque at the nearest MLI branch/ bank branch within 24 hours of the cheque collection V. Effectively handling customer escalations, 100% r...

Greetings From The Job Factory !!! Job Details - Process: International Voice Process - Work Location: Bangalore - Cab Service: Provided - CTC Details: 3 LPA to 6LPA - Shift Timings: Rotational shifts and rotational offs For More details Call : HR Swathi @ 9538878907 (call or WhatsApp) Email id - swathi@thejobfactory.co.in Eligibility Criteria - Qualifications: Any graduate, postgraduate, or undergraduate Fresher or experience can apply - Experience: Minimum 12 months of experience in international voice process (customer service experience required) Roles and Responsibilities - Customer Support: Interact with customers via inbound/outbound calls to resolve issues - Issue Resolution: Provide...

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi

Key Responsibilities: Handling Digital Calls ( Call Quality Audit Process Adherence). Query resolution and Service request processing at Digital Calls. Service to Sales/Recruitment lead Generation and Conversion. Ensuring 13M & 25M persistency collection. Retaining customer coming in for Surrender/ECS/FLC/E2R. New Business WIP Management. Statutory Compliance & Branch Risk Rating. Training & Certification. Desired qualifications and experience: Must have a minimum of 2-3 years Insurance experience of which at least 2 yrs in customer service / operations / Finance. Must be a graduate. Knowledge and skills required: Ability to work in a fast paced environment Strong people skills Good co-ordin...

Process :- Telecaller, Inbound, Outbound Calling Qualification :- HSC or Any graduate / Under graduate Work From Office Shift Time:- 12:00 PM To 9:00 PM Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,000 in-hand to 15,000 in hand + incentives. Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply ? To schedule your interview Call or send your CV through WhatsApp Contact: HR Vedanti - 9545686048

Key Responsibilities: Deliver 100% customer retention by ensuring successful adoption and integration of the LSQ platform across your customers Own the client relationship and lead it for the assigned Key Accounts with a strong understanding of their business priorities Deep understanding of the customer s business and their top objectives at various organisational levels Building a high degree of mindshare for our solutions and company within the key stakeholders in your account list Track key performance indicators (KPIs) of the KAM team, including sales revenue, customer satisfaction, and account penetration Ability to understand business and technology challenges and align them with poss...

Responsibilities Manage and resolve customer inquiries and issues via phone, email, and chat in a timely and professional manner. Provide exceptional customer service by understanding customer needs and offering appropriate solutions. Document customer interactions and maintain accurate records in the CRM system. Collaborate with team members to improve customer service processes and enhance customer satisfaction. Identify trends in customer inquiries and provide feedback to management for continuous improvement. Train and mentor junior customer service representatives as needed. Skills and Qualifications 1-6 years of experience in customer service or related field. Excellent communication s...

Role Overview: As a Regional Manager Technical Services-South, your primary responsibility will be to support the sales team in achieving the South Sales Target for FY 2025-26. You will be required to monitor all systems closely to ensure that 95% of chemical quantities are used as per Purchase Orders (PO). Additionally, you will need to ensure that all Key Performance Indicators (KPIs) are achieved, and the Performance Penalty remains below 1% of the Contract value for each customer by the end of the financial year. Customer retention is crucial, with a target of retaining 95% of customers based on satisfactory treatment performance. Conducting technical audits, performance reviews, trainin...

Role Overview: We are looking for a skilled Senior Salesforce Data Analyst to lead advanced analytics, reporting, and data-driven decision-making within the organization. Your role will involve transforming Salesforce data into valuable business insights, accelerating performance, and providing intelligence at the executive level. You should be a problem-solver with a high sense of ownership and expertise in the Salesforce platform, analytics, and business strategy. Key Responsibilities: - Take ownership of end-to-end Salesforce analytics, including data architecture, dashboards, insights, forecasting, and reporting. - Develop and enhance Sales, Revenue, Customer Success, Marketing, and Prod...

Recruiter Name - Devansh Contact Number - 9717799179 What Will You Drive? Handle inbound & outbound customer calls with professionalism. Understand customer queries and provide accurate resolutions. Maintain customer satisfaction through effective communication. Record and update customer information in the system. Follow up on open concerns until closure. Coordinate with internal teams for issue resolution. Who Are We Looking For? Good communication skills . Must know: Hindi, English, Kannada & Telugu Strong customer-handling and problem-solving ability. Ability to remain calm and polite under pressure. Basic computer knowledge (typing, CRM usage preferred). Prior customer support experienc...

Recruiter Name - Devansh Contact Number - 9717799179 What Will You Drive? Handle inbound & outbound customer calls with professionalism. Understand customer queries and provide accurate resolutions. Maintain customer satisfaction through effective communication. Record and update customer information in the system. Follow up on open concerns until closure. Coordinate with internal teams for issue resolution. Who Are We Looking For? Good communication skills (Hindi/English). Strong customer-handling and problem-solving ability. Ability to remain calm and polite under pressure. Basic computer knowledge (typing, CRM usage preferred). Prior customer support experience is mandatory.

Responsible for managing customer interactions, handling queries, maintaining CRM data, coordinating with sales teams, and ensuring timely follow-ups. Improves customer satisfaction through prompt support and relationship management. Required Candidate profile Manages customer queries, updates CRM data, coordinates with sales, and ensures timely follow-ups to improve customer satisfaction and retention.

Responsibilities: Adhering to company policies and procedures Maintaining a professional and courteous demeanor at all times Providing information about insurance products Processing insurance applications or claims Health insurance Provident fund

As a Senior Manager, Finance Performance Intelligence (FPI) at our Corporate Finance organization in India, your role will involve supporting the Director of Financial Performance Intelligence in developing and managing the reporting framework and analytical support for Customer Retention and Bookings Quality metrics and analytics. Your insights and reports will be crucial in driving business decisions, enhancing customer retention, and maximizing customer lifetime value. **Responsibilities:** - Develop and track key SaaS performance indicators (KPIs) related to Customer Retention rates, bookings quality, and other analytics. - Identify areas for improvement and propose strategies to optimiz...

Job Description As a Growth Executive at Flexmonk, you will play a crucial role in driving the company's growth and expanding its reach in the flexible work and living spaces industry. Your responsibilities will include identifying lead generation opportunities, nurturing partnerships, and acquiring new customers. You will be crafting growth strategies, analyzing market trends, managing customer interactions, and collaborating with various teams to achieve business objectives. Key Responsibilities - Identify and develop lead generation opportunities to drive customer acquisition - Build strong relationships with potential partners to expand the company's network - Craft growth strategies bas...

Job Description: As a Sales Executive, you will focus on enterprise SaaS sales, drive lead generation, and close deals with high-value clients. This partner-based opportunity allows maximum earning potential through commission-based incentives. Key Responsibilities: - Client Prospecting & Engagement: Conduct business outreach, converting leads into active customers. - Sales Negotiation & Deal Closures: Pitch, negotiate, and finalize enterprise contracts, ensuring high-value transactions. - Revenue-Driven Performance: Work within incentive-based targets, maximizing earning opportunities through strategic selling. - Customer Retention & Upselling: Maintain strong client relationships, ensuring...

Responsibilities: Manage customer relationships via phone calls Close deals with upselling and cross-selling techniques Generate leads through telemarketing campaigns

CANDIDATE SHOULD HAVE FLUENT/EXCELLENT COMMUNICATION IN ENGLISH FRESHER/EXPERIENCE BOTH CAN APPLY SALARY:18K-36K+INCENTIVES SHOULD BE ABLE TO WORK IN INTERNATIONAL SHIFT (IF REQUIRED) 5 WORKING DAYS A WEEK APPLY ON;8200326423/fatemagc014@gmail.com

As a Service Manager in the ISUZU dealership, your role is crucial in ensuring customer satisfaction and maintaining service quality. You will lead the service team to deliver efficient vehicle maintenance and repair services while achieving service revenue targets in compliance with ISUZU standards. **Key Responsibilities:** - Supervise day-to-day service operations, including vehicle servicing, repairs, warranty claims, and customer interactions. - Ensure adherence to ISUZU service standards, policies, and procedures. - Monitor workshop productivity, technician efficiency, and service turnaround times. - Develop strategies to improve service revenue, customer retention, and operational eff...

Lead and mentor a team of retention agents to reduce customer churn and improve loyalty. Monitor daily performance, including retention rates, saves, CSAT, etc. Handle escalated retention calls and provide quick, customer-centric resolutions. Required Candidate profile Grad with at least 3 years of leadership exp. Knows retention strategies, cancellation triggers, and save techniques. Proven ability to manage performance, coach agents, and improve retention KPIs.

Role & responsibilities What Youll Do: Assist pet parents with bookings & inquiries over the calls Resolve queries with empathy Educate on pet care & products over the calls Coordinate with teams for smooth service Preferred candidate profile Requirements: Min 12th Pass Good communication skills in English & Hindi is must 6months in Customer Service added advantage Strong Communication & Problem-Solving Skills Passion for pets Work Location: Indiranagar Day Shift | Product-Based Company Salary: Up to 40,000 CTC / Month Work in a Pet-Friendly Environment Perks & Benefits: Joining Bonus: 2.5 Lakhs (Stocks Provided) Free Food at workplace Salary Appraisal every 6 months Medical Insurance up to ...

Head of Online (Performance Marketing & CRM) - 8+ years - Gurgaon An excellent opportunity for an experienced digital marketing leader to join as Head of Online (Performance Marketing & CRM) in a leading consumer brand. The role focuses on driving lead generation, engagement, and reactivation through data-driven digital campaigns and CRM initiatives. Ideal for candidates with 8+ years of experience in B2C performance marketing, team leadership, and growth strategy, with a strong track record of optimizing ROI and scaling digital marketing operations. Location - Gurgaon Your Future Employer - A rapidly growing organization in the renewable energy and sustainability domain. Responsibilities - ...

Responsibilities: Manage customer queries via phone Calls Resolve issues promptly with empathy & expertise Collaborate with teams on process improvements

No 1 Bank is hiring Graduates for below role Video KYC Officer Phone Banking Officer Service Assurance team Social Media Escalations Outbound NRI Customer Service Virtual Care Off Retail lability -outbound Sales Call 9082104424 Sanika www.hyfly.in Required Candidate profile Tele Sales with good comms Graduation is mandatory Immediate joiners Executive is responsible to to engage with New to Bank + Existing customers of the Bank further Cross Sell Products of the Bank

As a skilled professional in Performance Marketing, you will play a crucial role in driving successful marketing campaigns for our team. Your key responsibilities will include: - Developing and implementing performance marketing strategies to enhance customer acquisition and retention. - Managing and optimizing paid media campaigns, with a major focus on Meta ads (70%), along with Google Ads (20%) and other platforms (10%). - Analyzing campaign performance data to identify trends and opportunities for further optimization. - Collaborating with cross-functional teams to ensure alignment on marketing goals and objectives. - Keeping abreast of industry trends and best practices in performance m...