5510 Customer Retention Jobs - Page 48

We are looking for a dynamic and results-oriented Key Account Manager - Sales to lead the acquisition and servicing of merchants onboarded through online platforms. The role demands a proactive approach to ensuring a seamless onboarding experience, cultivating long-term relationships with merchants, and driving adoption of PayUs diverse payment solutions. As a Key Account Manager, you will be the primary point of contact for merchants and play a crucial role in resolving their queries and enhancing their operational experience. Responsibilities: Business Development: Initiate, negotiate, and close new business proposals with merchants to achieve sales targets and expand the merchant base. On...

We are looking for a dynamic and results-oriented Key Account Manager - Sales to lead the acquisition and servicing of merchants onboarded through online platforms. The role demands a proactive approach to ensuring a seamless onboarding experience, cultivating long-term relationships with merchants, and driving adoption of PayUs diverse payment solutions. As a Key Account Manager, you will be the primary point of contact for merchants and play a crucial role in resolving their queries and enhancing their operational experience. Responsibilities: Business Development: Initiate, negotiate, and close new business proposals with merchants to achieve sales targets and expand the merchant base. On...

We are looking for a dynamic and results-oriented Key Account Manager - Sales to lead the acquisition and servicing of merchants onboarded through online platforms. The role demands a proactive approach to ensuring a seamless onboarding experience, cultivating long-term relationships with merchants, and driving adoption of PayUs diverse payment solutions. As a Key Account Manager, you will be the primary point of contact for merchants and play a crucial role in resolving their queries and enhancing their operational experience. Responsibilities: Business Development: Initiate, negotiate, and close new business proposals with merchants to achieve sales targets and expand the merchant base. On...

UK Shifts Min. 1 year Experienced -Upto 32k International customer support 5 Days Working, 2 offs Lucrative Incentives Upto 70k Both Side Cabs Free meals + fruits Strong UAN Check Appraisal in 6 months Contact HR Nandni 7291098048 Perks and benefits health insurance Travel allowances gym allowances,

UK Shifts Min. 1 year Experienced -Upto 32k International customer support 5 Days Working, 2 offs Lucrative Incentives Upto 70k Both Side Cabs Free meals + fruits Strong UAN Check Appraisal in 6 months Contact HR Sakshi - 8700591262 Perks and benefits health insurance Travel allowances gym allowances,

Retention Executive Position Overview Were looking for a detail-oriented and organized CRM & Analytics Executive to support our customer engagement and loyalty program initiatives. This role will be responsible for CRM platform operations, data uploads, campaign scheduling, and analytics reporting ensuring smooth execution and measurement of retention activities. Key Responsibilities CRM Operations Configure and schedule campaigns within the CRM platform across Email, SMS, Push, and WhatsApp. Maintain customer data hygiene, audience segments, and tagging within the platform. Assist in setting up automated journeys and recurring campaign workflows. Run A/B tests and track results for optimiza...

Functional /Business Responsibilities : Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provi...

About BU: IIM jobs iimjobs.com is an exclusive job board for mid to senior management professionals in India. Now reaching over 15,00,000 job seekers and featuring some of the best jobs in Banking & Finance, Consulting, Research & Analytics, Sales & Marketing, HR, IT and Operations; iimjobs.com is the largest niche job board catering exclusively to the premium segment of the market. We are a hot startup in the recruitment industry. The scope and opportunity to learn are huge. You get to know about recruitment trends across industries, hiring dynamics, insights about the recruitment market. If you think you will love doing and getting to know all this, please apply. Customer Success at iimjob...

Business Goals & Profitability Responsible for driving the P&L of Personal Loans Prepare the sales budget and execute strategies that enable achieving the target Prepare Monthly, Quarterly, and Annual sales forecasts and be responsible for the Area sales target along with the growth and profitability of the portfolio Audit, Compliance, and Risk Management Ensure risk compliance through the completion of FCI and Internal Investigations observations, and repeat observations, ensuring timely and satisfactory closure Be responsible for the quality of the business portfolio by closely working with Risk and Credit teams and ensuring RAC Audits Sales and Channel Development Develop and enhance new ...

In this role, you will have the opportunity to execute service work of medium to high complexity as per work instructions and ABB guidelines. Each day, you will deliver excellent customer service to satisfy customers. You will also showcase your expertise by working with customer to identify opportunities in the installed base, to improve system performance and operational performance. You will be mainly accountable for: Contributing to customer satisfaction by planning and executing service work as per customer order and expectations. Ensuring customer retention by delivering superior customer experience and effectively communicating service work timeline and expectations. Taking actions to...

Min 6 months of international voice exp Location - Hadapsar (Pune) CTC - UPTO 6.0 LPA Only graduates / UG Notice Period: Immediate Joiners Only Night Shifts Both Way Cab Work Mode: Work from Office Contact - Divyanshi (8905115503) Perks and benefits Both Ways Cab INCENTIVES : upto 8000 monthly

Process- One Assist Experience- fresher/experience Salary : 14000 to 16000 inhand for non lingaul Salary - 18000 for Tamil, kannada, telugu Week off- Rotational off Shift- Day Rotational shift Rounds of interview : HR, Ops, Client. Required Candidate profile HSC is mandate Job location - Ghansoli More Detail Contact HR Mahek - 7559401618 (WhatsApp/Call)

Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 Contact Details:- HR Kshitij Contact No:- 9763458943 (Call/WhatsApp) Perks and benefits competitive salary range

The CPC Customer Service role is responsible for servicing customer queries and requests post disbursal of loans via addressing queries, assisting in resolution of complaints and managing the service requests raised They are also responsible for handling of escalations They are responsible for addressing all customer service requests and closure in timely manner Ensure servicing customer queries and requests post disbursement of loans, esp to walk - in customers at RAC Service Desks Ensure Service Request Management Handle customer complaints and escalations and ensure adherence to TAT and QoC Ensure Cross Sell Service to Sales Qualifications Graduate / Post graduate in Management Role Profi...

The CPC Customer Service role is responsible for servicing customer queries and requests post disbursal of loans via addressing queries, assisting in resolution of complaints and managing the service requests raised They are also responsible for handling of escalations They are responsible for addressing all customer service requests and closure in timely manner Ensure servicing customer queries and requests post disbursement of loans, esp to walk - in customers at RAC Service Desks Ensure Service Request Management Handle customer complaints and escalations and ensure adherence to TAT and QoC Ensure Cross Sell Service to Sales Qualifications Graduate / Post graduate in Management Role Profi...

Business Goals & Profitability Responsible for driving the P&L of Personal Loans Prepare the sales budget and execute strategies that enable achieving the target Prepare Monthly, Quarterly, and Annual sales forecasts and be responsible for the sales target along with the growth and profitability of the portfolio Audit, Compliance, and Risk Management Ensure risk compliance through the completion of FCI and Internal Investigations observations, and repeat observations, ensuring timely and satisfactory closure Be responsible for the quality of the business portfolio by closely working with Risk and Credit teams and ensuring RAC Audits Sales and Channel Development Develop and enhance new and e...

Business Goals & Profitability Responsible for driving the P&L of Personal Loans Prepare the sales budget and execute strategies that enable achieving the target Prepare Monthly, Quarterly, and Annual sales forecasts and be responsible for the sales target along with the growth and profitability of the portfolio Audit, Compliance, and Risk Management Ensure risk compliance through the completion of FCI and Internal Investigations observations, and repeat observations, ensuring timely and satisfactory closure Be responsible for the quality of the business portfolio by closely working with Risk and Credit teams and ensuring RAC Audits Sales and Channel Development Develop and enhance new and e...

Business Goals & Profitability Responsible for driving the P&L of Personal Loans Prepare the sales budget and execute strategies that enable achieving the target Prepare Monthly, Quarterly, and Annual sales forecasts and be responsible for the sales target along with the growth and profitability of the portfolio Audit, Compliance, and Risk Management Ensure risk compliance through the completion of FCI and Internal Investigations observations, and repeat observations, ensuring timely and satisfactory closure Be responsible for the quality of the business portfolio by closely working with Risk and Credit teams and ensuring RAC Audits Sales and Channel Development Develop and enhance new and e...

We are looking for a highly skilled and experienced professional to lead our restaurant and bars team in Fairmont Mumbai & Rosywn, A Morgans Originals Hotel. The ideal candidate will have a strong background in hospitality and management, with excellent leadership skills. Roles and Responsibility Manage daily operations of the restaurant and bars, ensuring high-quality service and customer satisfaction. Develop and implement strategies to increase sales and revenue growth. Lead and motivate a team of staff members to achieve exceptional performance. Maintain high standards of quality, safety, and hygiene. Collaborate with other departments to ensure seamless service delivery. Analyze custome...

Responsibilities: * Manage client relationships from onboarding to retention * Ensure customer satisfaction through churn management * Focus on domestic market with customer success strategy

Sales and Inside Sales, Customer Retention, Customer Visits, surpassing predetermined sales targets, effective sales strategies, identifying new business opportunities, Identify potential big customers, understand their unique requirements, Required Candidate profile Good knowledge of chemical processes of Oil & Gas, Pharma, Bio-Phrama, Fertilizer, Specialty Chemicals .knowledge of process involved in new upcoming markets like H2 fuel, CNG, HCNG, CBG & HAZOP

Role Description: We are seeking a full-time Customer Support Representative to join our team in Noida. The role involves providing exceptional assistance to eVanik users, resolving their issues, ensuring a high level of customer satisfaction, and managing subscription renewals. Key responsibilities include troubleshooting technical issues, addressing customer queries, renewals, and delivering solutions that meet user needs. Key Responsibilities: Troubleshoot and resolve technical issues for eVanik users. Handle customer inquiries and concerns promptly and effectively. Ensure customer satisfaction through excellent service and support. Manage and oversee subscription renewals, ensuring conti...

Roles and Responsibilities Manage customer success by ensuring high levels of satisfaction, retention, and growth through effective communication, issue resolution, and proactive engagement. Develop and execute customized onboarding plans to ensure new customers get off to a strong start with our platform. Identify opportunities for upselling and cross-selling within existing customer base to drive revenue growth. Collaborate with internal teams (e.g., product development, marketing) to develop strategies that meet customer needs and improve overall customer life cycle management. Analyze customer data to identify trends, areas for improvement, and opportunities for process optimization.

We are seeking a Customer Service Executive to manage client relationships, resolve issues, and ensure customer satisfaction. The role involves handling inquiries and complaints, conducting follow-ups, gathering feedback, and working with cross-functional teams to improve overall customer experience and drive retention. Key Responsibilities Address and resolve customer inquiries, issues, and complaints promptly. Conduct follow-ups to ensure customer satisfaction. Collect customer feedback and share insights with relevant teams. Collaborate with internal teams to enhance service quality and customer experience. Build and maintain long-term customer relationships to drive retention. Skills Cus...

We are seeking a Customer Service Executive to manage client relationships, resolve issues, and ensure customer satisfaction. The role involves handling inquiries and complaints, conducting follow-ups, gathering feedback, and working with cross-functional teams to improve overall customer experience and drive retention. Key Responsibilities Address and resolve customer inquiries, issues, and complaints promptly. Conduct follow-ups to ensure customer satisfaction. Collect customer feedback and share insights with relevant teams. Collaborate with internal teams to enhance service quality and customer experience. Build and maintain long-term customer relationships to drive retention. Skills Cus...