Summary Software Quality engineers work with software developers to improve software products during development. They will participate in testing activities within Software Development Lifecycle from reviewing/evaluating requirements, developing test cases, executing both manual and automated test cases, to reporting and tracking defects in defect management tool. Primary Responsibilities Work closely with product owners, engineers, and team members to identify areas and methods to help improve testing efficiency, expand coverage and increase product reliability Design, write, and maintain automated test scripts using best practices and industry standards, as well as perform manual testing Write and execute automated test suites and actively communicate test status, including risks, issues, defects, and potential impacts Maintains documentation of test results to assist in debugging and modification of software Perform setup and administration of tools used by the testing team and Collaborate with other team members to resolve any issues or defects Hold and facilitate test plan/case reviews with cross-functional team members and Ensure that validated deliverables meet functional and design specifications and requirements. Coordinate with business in understanding reported issues, requirements and expected behavior Scope of assignments may cover a broad range and complexity of technologies Continual learning of quality best practices and technologies May help coordinate technical dependencies with other teams Provides estimates for own deliverables Required Knowledge/Skills/Abilities Bachelor or Master’s degree in computer science or a related technical field 3+ years in Software Quality Assurance. 3+ years’ hands on experience in development, execution and maintenance of automated test scripts Experience with mobile automation tools like Good exposure to different platforms like IOS, Android & mac OS. Good understanding of exploratory testing practices Good knowledge of new standard industry tools for logging bugs and managing test cases (ex. JIRA/MTM, Zephyr/HPQ) Hands on coding experience in Ruby, Java, C# or any other Object oriented programming language Experience in API test automation using Parasoft SOATest; Solid understanding of Agile development Minimum 3 years of working experience with object oriented and 1 year of java script programming Minimum 3 years of working experience with programming language (Java, c-sharp) Minimum 3 years of working experience with web services testing for REST and SOAP. Minimum 1 year of automated test drivers such as Junit, TestNG, Nunit, etc. Awareness of testing message queue services like JMS. Minimum 3 years of working experience with Selenium/Webdriver. Minimum 1 year of front-end web application tools (Angular JS, NodeJs, Grunt, Jasmine, etc.) Minimum 1 year of working experience with development patterns such as TDD and BDD. Minimum 1 year of working experience with build automation tool like Maven and Ant. Minimum 1 year of working experience with build management tool like Jenkins, Team Foundation Server, etc. Knowledge and experience with application performance test plan design. Minimum 1 year of working experience with performance tools like Jmeter. Understands and has some knowledge and preferably working experience of profiling tool like DynaTrace, etc. Minimum 2 years of working experience with Mobile Testing on iOS and Android. Minimum 1 year of working experience of mobile test automation tools like Appium, etc. Experience writing Test Plans, Test Cases, Test Scripts and Test Summary reports

Summary Responsible for invoice processing daily to meet the business deliverables/service levels. Primary Responsibilities Key invoices into invoice processing application dailyReview data input for accuracy/completenessMeet the production & quality deliverables in line with departmental goalsAble to learn new processes and tools in a fast-paced environmentCommunicate and document any abnormal issues to supervisorsOther responsibilities may be assigned as needed basis by business Required Knowledge/Skills/Abilities Graduate degree or equivalent; some college level accounting preferredMinimum 1-2 years of experience in the Invoice Processing DepartmentMinimum 1 years' experience in General Accounting functions (including Accounts Payable)Knowledge of basic financial reporting operations highly preferred Preferred Knowledge/Skills/Abilities Knowledge of basic financial reporting operations highly preferredGeneral understanding of spreadsheets & database applications preferredMulti-family experience highly preferredStrong organizational ability; must be able to handle multiple tasks simultaneouslyProficient knowledge of MS Word and Excel required; general offices skills such as data processing, filing, emailing, and faxingExcellent language and communication skills (written and verbal)

ABOUT THE TEAM : RealPage is seeking a VP Engineering; an inspiring leader who can plan, direct, coordinate, and scale our Engineering department to achieve our aggressive multi-product, international expansion plans. To be successful, you’ll need to bolster our culture of excellence and effectively recruit top engineering talent into senior roles. As a permanent member of our senior leadership team, you’ll also bring your technical expertise to bear on strategic business planning and partner with product management on the development of our roadmap PRIMARY RESPONSIBILITIES : • Be tasked and be resourced to successfully lead Engineering team, so that engineering becomes a cornerstone of our core business competency. • Develop an engineering roadmap with your architect and senior engineers, so that our service environment becomes more performant, scalable, reliable, and secure over time. • Mature and reinforce engineering standards through our SDLC, improving design, code, release, and operations quality. • Prioritize Engineering efforts across competing initiatives, so that the team consistently meets product delivery and engineering project milestones. • Partner with HR to recruit and retain top engineering talent in key roles, so that high quality decision making and execution is distributed throughout your teams. • Develop and garner buy-in from business and Engineering stakeholders, to support the technology strategy you envision for our company. • Serve as a partner to other members of the senior leadership team, bringing your technical expertise and business acumen to strategic planning and execution. • Build effective partnerships with material service providers, to optimize service optimization, operational support, and cost. REQUIRED KNOWLEDGE/SKILLS/ABILITIES : • 20+ years’ experience in senior engineering leadership roles, preferably in at least one multi-product SaaS experiencing substantial growth with 70+ engineers. • Computer Science or other Engineering degree • Exposure to PropTech or FinTech engineering • Experience engineering for, and safeguarding, regulated information • A contagious passion for engineering excellence, capable of inspiring engineers to deliver robust, performance, and extensible solutions to business requirements. • Direct technical experience with a wide variety of common SaaS technologies and service providers, providing sufficient background to explore technical solutions with architects and senior engineers. • Repeated success in architecting, planning, and/or executing platform modernization initiatives. Show more Show less

Summary The Training Specialist II will mainly function as a resource for the following core tasks of the Learning & Development team: Global Leadership Development & Training Global Employee Skill and Competency Enhancement Training Curriculum Development PRIMARY RESPONSIBILITIES FOR THIS POSITION INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING Facilitate energetic, professional classroom instructions for all types of global employee training and programs. Lead in developing dynamic lesson plans, lectures, training courses, practical exercises and appropriate testing modules. Act as a subject matter expert for other Training Specialists, answering questions, onboarding new Training Specialists, and providing direction and leadership Review various functions of Learning and Development services for different professional development training programs, new hire orientation and online learning Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed Gather feedback from facilitators, trainees, and stakeholders after each educational session Research and recommend new training methods Review and update curriculum databases, reports, & training records Work with global and local stakeholders as well as customers in developing and implementing training programs. Update all educational materials on a recurring and systematic basis Perform additional duties / responsibilities as assigned by the Team Manager. Required Knowledge/Skills/Abilities Energetic and able to manage multiple projects and priorities. 5 years experience in Leadership Development 5 years experience in training delivery 3 years work experience as a Trainer, Training Facilitator or similar role Excellent communication skills both verbal and written Experience in facilitating and designing grammar & accent programs preferred. Experience in instructional design preferred. Graduate of any education, training, HR, business courses or related field Strong organizational skills with the ability to work independently and prioritize multiple tasks Experience in full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate) Experience working in a fast-paced environment with the ability to learn quickly and adapt to a variety of client needs or requirements Excellent attention to detail Working knowledge of database applications such as MS Excel, Outlook, PowerPoint Experience in a BPO/Shared Services is required Knowledge of RealPage products or multifamily industry is a plus but not required Flexibility to work extended hours and shifting hours, as needed Show more Show less

RealPage is seeking a world-class VP Engineering; an inspiring leader who can plan, direct, coordinate, and scale our Engineering department to achieve our aggressive multi-product, international expansion plans. To be successful, you’ll need to bolster our culture of excellence and effectively recruit top engineering talent into senior roles. As a permanent member of our senior leadership team, you’ll also bring your technical expertise to bear on strategic business planning and partner with product management on the development of our roadmap. Primary Responsibilities Be tasked and be resourced to successfully lead Engineering team, so that engineering becomes a cornerstone of our core business competency. Develop an engineering roadmap with your architect and senior engineers, so that our service environment becomes more performant, scalable, reliable, and secure over time. Mature and reinforce engineering standards through our SDLC, improving design, code, release, and operations quality. Prioritize Engineering efforts across competing initiatives, so that the team consistently meets product delivery and engineering project milestones. Partner with HR to recruit and retain top engineering talent in key roles, so that high quality decision making and execution is distributed throughout your teams. Develop and garner buy-in from business and Engineering stakeholders, to support the technology strategy you envision for our company. Serve as a partner to other members of the senior leadership team, bringing your technical expertise and business acumen to strategic planning and execution. Build effective partnerships with material service providers, to optimize service optimization, operational support, and cost. Required Knowledge/Skills/Abilities 20+ years’ experience in senior engineering leadership roles, preferably in at least one multi-product SaaS experiencing substantial growth with 70+ engineers. Computer Science or other Engineering degree Exposure to PropTech or FinTech engineering Experience engineering for, and safeguarding, regulated information A contagious passion for engineering excellence, capable of inspiring engineers to deliver robust, performance, and extensible solutions to business requirements. Direct technical experience with a wide variety of common SaaS technologies and service providers, providing sufficient background to explore technical solutions with architects and senior engineers. Repeated success in architecting, planning, and/or executing platform modernization initiatives. Show more Show less

Summary As a Senior Manager - Hybrid IT, SRE, you will collaborate closely with key product and engineering stakeholders to implement SRE practices and enhance the reliability of a wide range of complex products at RealPage. This role includes team management, documentation, and defining/tracking SLA, SLI, and SLO metrics. The SRE Manager will manage, mentor, coach, and lead a group of SREs responsible for products in a large and complex environment. This position reports to the Senior Director - Hybrid IT in India and functionally collaborates with a VP/Senior Director in the US. Primary Responsibilities Engage in SRE projects and on-call rotations to maintain operational workflows and address issues. Foster a healthy and functional work environment. Maintain project and operational workload statistics. Provide a solid foundation for building and maintaining successful SRE teams. Utilize technical knowledge and experience with complex systems to enhance the company’s platform. Work closely with functional leadership to execute the SRE roadmap. Implement APM and other monitoring tools to increase reliability and proactive monitoring. Mentor and develop engineers and technicians. Build and lead a diverse team, developing both technical capabilities and leadership qualities. Manage system upgrades, integration, automated provisioning processes, rebuilds, and other projects as required. Implement process improvements and inform best practices in operations. Work with senior management to propose, agree, and deliver IT services with defined Service Level Agreements. Establish systems monitoring capabilities to proactively address issues. Establish application/systems patch management procedures. Monitor and maintain SLAs. Develop strategic goals and objectives for quality improvements. Required Knowledge/Skills/Abilities 12+ years of overall work experience managing mid to large enterprises handling complex environments. At least 5 years of work experience in Site Reliability Engineering for a team. Proven track record of designing, building, optimizing, and maintaining infrastructure on a large scale. Preferred candidates with professional experience starting from a product developer role and transitioning to an SRE role. A passion for SRE/DevOps and managing highly resilient/automated systems. 5+ years’ experience managing multiple technical resources, including architects, across multiple shifts. 2+ years of experience in on-prem to cloud migration of products. Strong understanding of SDLC and Windows environments. Understanding of DevOps processes and tools (Azure DevOps, GITHUB, Azure Cloud, etc.). Automation experience. Ability to compile KPIs and promote best practices in performance and reliability across the organization. Excellent communication skills, both written and verbal. Systematic, disciplined, and analytical approach to problem-solving; detail-oriented. Strong analytical and reasoning skills; effective at summarizing and communicating complex information. Demonstrated professional maturity to handle confidential information. Self-starter able to work effectively in a deadline-driven environment. Ability to handle multiple tasks simultaneously with minimal supervision. Solid organizational skills and the ability to prioritize and manage time effectively to meet deadlines. Preferred Certifications Certification in SRE/DevOps/RHCSA/RHCE. Show more Show less

Summary RealPage is looking for a smart, driven, and enthusiastic .NET Developer to join our team. As a .NET Developer, you’ll be part of a agile product team delivering new features to a suite of sustainability applications. These applications are centered around reporting on and optimizing sustainability-related costs and metrics for our customers. This is a great chance to be part of a growing organization that is dedicated to engineering best practices and processes as well as continually providing opportunities for professional growth. Primary Responsibilities Design, develop, and maintain robust and efficient .NET applications. Implement APIs using RESTful principles and best practices. Work collaboratively with front-end developers to ensure seamless integration between the front-end and backend layers. Query/Update data with databases like SQL Server and ElasticSearch. Write clean, maintainable, and well-documented code. Participate in code reviews and knowledge sharing sessions. Write unit and integration tests to ensure code quality. Monitor and troubleshoot APIs to ensure high availability and performance. Work with Scrum SDLC including sprints, demos, etc. Required Knowledge/Skills/Abilities Proven experience as a .NET developer with 7+ years of experience. Strong understanding of C#, OOP, and asynchronous programming. Experience with building and deploying APIs. Familiarity with API design principles (RESTful APIs), Design Patterns, and other best practices. Experience with databases (e.g., SQL Server, ElasticSearch) and data access tools (ORMs). Experience with unit testing frameworks (e.g., xUnit, Moq). Excellent problem-solving and debugging skills. Strong communication and collaboration skills. Ability to work independently and as part of a team. Preferred Knowledge/Skills/Abilities Experience with Azure Devops. Experience with Angular. Experience with CI/CD pipelines (e.g., Azure DevOps). Show more Show less

Summary In this role, you’ll have the chance to build and maintain innovative new experiences for Knock’s internal and customer-facing web applications. You’ll continually learn, grow, and expand your knowledge. At the same time, you’ll support others’ learning experiences, acting as a mentor and a resource for others both inside and outside of your team. You’ll collaborate with our talented Product and Engineering teams, as well as other parts of the Knock business, to deliver great products. You’ll utilize best practices for architecture, implementation, testing, monitoring, logging, and deployments. You’ll also take on ad-hoc projects as they arise and always be willing to support your team where they need you. Lastly, you’ll communicate and exchange accurate information with others via telephone or internet video applications. Primary Responsibilities Develop, test, and deploy full-stack solutions for our AI platform, focusing on data pipelines, APIs, and system integrations. Design and implement backend services using Python and modern frameworks to support conversational AI configurations. Build intuitive, responsive, and dynamic front-end interfaces with React and TypeScript to streamline platform configuration and monitoring. Work on seamless integrations with external systems to enhance the functionality of our conversational AI products. Leverage AWS (or other cloud platforms) to build and deploy scalable, reliable, and secure infrastructure for the platform. Monitor, troubleshoot, and optimize platform services for performance and scalability. Write clean, maintainable code and contribute to architectural decisions that align with industry best practices. Required Knowledge/Skills/Abilities 6+ years of experience in full-stack development, with a strong focus on backend and API development. Proficiency in Python for backend development and TypeScript with React for frontend applications. Experience with AWS or other cloud platforms, including deploying and managing cloud-based systems. Strong understanding of data management, APIs, and system integrations. Familiarity with databases (relational and NoSQL), query optimization, and data modeling. Knowledge of RESTful API design and best practices. Experience in building user-facing tools for configuring or managing AI/ML systems is a plus. Familiarity with containerization tools like Docker and CI/CD pipelines. Strong problem-solving skills and ability to thrive in a collaborative team environment. Preferred Knowledge/Skills/Abilities Strong understanding of Web Sockets for real-time, bidirectional communication Experience with audio streaming technologies and protocols for building low latency, high quality interactive experiences Experience with backend frameworks like Django, Flask, or FastAPI. Understanding of conversational AI systems, including natural language processing (NLP). Knowledge of serverless computing, microservices, or infrastructure-as-code (e.g., Terraform) Show more Show less

Summary Software Quality engineers work with software developers to improve software products during development. They will participate in testing activities within Software Development Lifecycle from reviewing/evaluating requirements, developing test cases, executing both manual and automated test cases, to reporting and tracking defects in defect management tool. Primary Responsibilities Work closely with product owners, engineers, and team members to identify areas and methods to help improve testing efficiency, expand coverage and increase product reliability Design, write, and maintain automated test scripts using best practices and industry standards, as well as perform manual testing Write and execute automated test suites and actively communicate test status, including risks, issues, defects, and potential impacts Maintains documentation of test results to assist in debugging and modification of software Perform setup and administration of tools used by the testing team and Collaborate with other team members to resolve any issues or defects Hold and facilitate test plan/case reviews with cross-functional team members and Ensure that validated deliverables meet functional and design specifications and requirements. Coordinate with business in understanding reported issues, requirements and expected behavior Scope of assignments may cover a broad range and complexity of technologies Continual learning of quality best practices and technologies May help coordinate technical dependencies with other teams Provides estimates for own deliverables Required Knowledge/Skills/Abilities Bachelor or Master’s degree in computer science or a related technical field 4 - 6 years in Software Quality Assurance. 3 - 6 years’ hands on experience in development, execution and maintenance of automated test scripts Experience with mobile automation tools like Good exposure to different platforms like IOS, Android & mac OS. Good understanding of exploratory testing practices Good knowledge of new standard industry tools for logging bugs and managing test cases (ex. JIRA/MTM, Zephyr/HPQ) Hands on coding experience in Ruby, Java, C# or any other Object oriented programming language Experience in API test automation using Parasoft SOATest; Solid understanding of Agile development Minimum 3 years of working experience with object oriented and 1 year of java script programming Minimum 3 years of working experience with programming language (Java, c-sharp) Minimum 3 years of working experience with web services testing for REST and SOAP. Minimum 1 year of automated test drivers such as Junit, TestNG, Nunit, etc. Awareness of testing message queue services like JMS. Minimum 3 years of working experience with Selenium/Webdriver. Minimum 1 year of front-end web application tools (Angular JS, NodeJs, Grunt, Jasmine, etc.) Minimum 1 year of working experience with development patterns such as TDD and BDD. Minimum 1 year of working experience with build automation tool like Maven and Ant. Minimum 1 year of working experience with build management tool like Jenkins, Team Foundation Server, etc. Knowledge and experience with application performance test plan design. Minimum 1 year of working experience with performance tools like Jmeter. Understands and has some knowledge and preferably working experience of profiling tool like DynaTrace, etc. Minimum 2 years of working experience with Mobile Testing on iOS and Android. Minimum 1 year of working experience of mobile test automation tools like Appium, etc. Experience writing Test Plans, Test Cases, Test Scripts and Test Summary reports Show more Show less

Summary As a member of our Software Engineering Group, we look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. You'll be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You’ll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally. Primary Responsibilities Collaborate closely with Product Managers on stories and requirements. Work with developers and testers Perform Automation and Functional Testing Test across platforms & browsers Drive the quality of our products to next level Work in agile team and adhere to agile best practices Do Functional, Automation and Cross-browser testing Mentor the other testers Acting POC for testing team Required Knowledge/Skills/Abilities Bachelor or master’s degree in computer science or a related technical field. Minimum 6-8 years of experience into QA and Automation Basic level understanding of software development lifecycle and quality best practices and tools Good knowledge on Automation Framework Development Proficient in the use of various automation frameworks like Selenium (preferred), Protractor, Rest Assured, karate etc. Working Experience in Selenium and WebDriver Work with the Development team to capture and reuse automated Unit Test Cases, Test Stubs and Drivers, and other Development test objects. Hands-on experience with API-related technologies HTTP, REST, XML and JSON. Test automation experience. Experience with any of the following tools & technologies: JUnit, HTTpUnit, HTMLUnit, Selenium, TestNG, Eclipse TPTP, Rest Assured etc. Able to gather existing manual test cases in the project and automate them to achieve efficiency Identify, conduct feasibility study and recommend suitable automation technologies for the project Experience in writing clear, concise and comprehensive test cases. Ensure that validated deliverables meet functional and design specifications and requirements. Coordinate with business in understanding reported issues, requirements and expected behavior Experience with Bug & Test Management Tools such as JIRA, Quality Center/HP ALM, Azure Test Plans etc. Knowledge on API Testing and experience working with source code control (Git preferable) along with Java/ C# coding skills Working knowledge of SQL & relational database technology. Proactively seeks and obtains guidance from more experienced team members and uses these opportunities to develop their skills and knowledge Identifies, and proposes process improvements in their team or work area. Hands-on experience on Performance Testing and its tools like Jmeter Applies software quality practices for testability of products and services Excellent written and oral communication skills. Excellent listening, presentation, and interpersonal skills Show more Show less

Detailed Description 6+ years’ experience with full stack software development. 6+ years’ experience working with CI/CD tools such as TFS, Azure DevOps (ADO), Jenkins including creating/troubleshooting new build/release pipelines. 3+ years’ experience working with Git Based source control repositories such as GitHub, Azure DevOps, Bitbucket, etc. 2+ years’ experience in writing/maintaining YAML, bash/PowerShell scripts. 2+ years’ experience working with cloud service providers. Understanding of SCA, SAST & DAST (Knowledge on the listed tolls will be an added advantage: SonarQube, Fortify on Demand, Net Sparker, J-Frog X-Ray, Ansible, Terraform etc) Understand Customer requirements and analyze the gaps between existing architecture and customer requirements. Prototype the proposed solutions, document & report to leadership & engineering teams for giving clarity on the proposal. Demonstrate thought leadership across multiple channels for various products & be a trust advisor. Required Skills 6+ years' Experience with frontend frameworks like React, Angular, or Vue.js. 6+ years' Experience with backend technologies .NET Core, ASP .NET, Node.js, Express, Django, or Flask. Working knowledge on databases (SQL and NoSQL). SME in build & release, automations, CAAS & various other technical capabilities. Develop to execute automated builds & releases, benchmark the industry standards & processes to ensure efficient and quality delivery and deployments. Working knowledge on version control tools like Git. Strong knowledge of HTML, CSS, JavaScript. Experienced in MS Windows and Linux OS. Excellent troubleshooting skills and ability to learn new technologies and adapt to it. Provide Governance & oversight to guide implementation towards solution delivery. Guide & mentor, the team to successfully deliver the projects. Excellent communication & collaboration skills. Contribute to and review deployment plans; schedule the installation of new modules, upgrades, and fixes to the production environment. Leading analytical & design activities with approved/validated technologies in par with the organization standards and vested approaches and methods. Aligns IT security and IT operations teams to ensure that all processes, including DevOps processes, can operate safely and securely. Show more Show less

Summary As a Manager II of Unified Communications, you will play a critical role in managing and optimizing communication services within the organization. Your responsibilities will include overseeing the technical aspects of unified communications systems, ensuring seamless connectivity, and collaborating with various IT teams and business stakeholders. Primary Responsibilities Technical Oversight: Manage and maintain our telephony system including number database, Voicemail database, and feature operations of the organization’s contact center solution (Genysys) Handle technologies such as email, Active Directory, SharePoint, Office 365 and Twilio Gather technical requirements and translate them into hardware and software capabilities. proficiency in integrating advanced technologies, which is crucial for Unified Communications. Communicate technical architecture direction and coordinate proof-of-concept analyses and take them to production Infrastructure Leadership Lead the implementation, tuning, and maintenance of unified communications infrastructure. Diagnose issues, research solutions, and coordinate resolutions. Decision-making skills and leadership qualities, which are essential for managing Unified Communications Design and configure M365 policies and governance structures. Provide deep insights into product performance, technological trends, competition, and market developments across unified communications. Maintain and evaluate monthly software expenditures and document status of costs to budget Required Knowledge/Skills Minimum eight to ten years of experience architecting, designing, and implementing advanced Unified Communication and Collaboration solutions. Minimum four to five Years of experience as in a manager / Leadership role. Demonstrated understanding of business transformation and the ability to apply unique technical solutions to business challenges. Technical DESIRED SKILLS Proficiency in SIP, DNS, MPLS, H.323, and existing network and applications. Proficiency in using collaboration and communication tools such as Microsoft Teams, SharePoint, and other relevant platforms Familiarity with Active Directory and Emergency Responder Expressway. Hands on experience with Twilio (voice, text message) Hands on experience with Genesys (be able to help trouble shoot issues, lead development of call flows, etc) Text message experience including A2P 10DLC, toll-free and short code texting setup within Twilio and basic best practices and regulations within the United States Knowledge of Microsoft Exchange, SharePoint, MSTeams and Zoom is a plus Manager Team builder and mentor, lead a team to drive performance goals and drive innovation Work cross functionally with various team members around the world to provide best in class service Strong problem-solving skills and the ability to work collaboratively. Availability to be on-call when escalations arise to oversee team during any on-call scenario Strong communication skills both spoken and written. Be able to present to a large group of people confidently Lead weekly project and task meetings, holding engineering and support teams accountable for SLA’s and performance metrics Work alongside global team management to design roadmaps, build standards and processes Education And Certifications A relevant degree, such as a Bachelor’s or Associate Degree in Computer Science, Technical, Engineering, Education, Information Technology, Technology, Communications, Information Systems, Telecommunications, or Business. Certifications such as CCNA, CCNP, ITIL, PKI, MCSE, CISSP, CRISC, CGEIT, TOGAF, or CCVP are advantageous. Show more Show less

Summary The Problem Management team is the escalation layer of complicated product issues from Product Support. This team is a key liaison between Product Support and Product Engineering. We investigates the issues to determine if there is a workaround for the issue or if the issue needs to be escalated to Product Engineering as a defect. We also work to equip and provide enhanced product knowledge to the Product Support team as the need is presented. As a Developer Analyst I, you will work with the Problem Management team in the middle tier support of Consumer products. You will develop a deep understanding of the innerworkings of the products, perform deep technical analysis and communicate findings to the Product Support or Product Engineering teams. This position will report to the Manager of the respective Problem Management team. Primary Responsibilities Develop deep understanding of RealPage Consumer products. Contribute new findings to the Consumer Problem Management Wiki for knowledge transfer and training of peers and Product Support Perform root cause analysis of case escalations from Product Support for a given product by: executing/analyzing SQL queries exercising/analyzing API requests evaluating patterns of behavior of the software Document defects for promotion to engineering Required Knowledge/Skills/Abilities Bachelor of Science Degree or work equivalent in a technical or analytical role Basic SQL skills the ability to distill complex topics and communicate in a simple and coherent manner with a consultative approach the ability to conduct root cause analysis and provide actionable and high-value solutions to reported incidents with a combination of data analytics, business acumen, technical expertise, product features, and sound judgment Preferred Knowledge/Skills/Abilities Bachelor of Science Degree or work equivalent in a technical or analytical role Basic SQL skills Basic knowledge of testing API calls The ability to distill complex topics and communicate in a simple and coherent manner with a consultative approach Internal Use the ability to conduct root cause analysis and provide actionable and high-value solutions to reported incidents with a combination of data analytics, business acumen, technical expertise, product features, and sound judgment Show more Show less

Summary The Problem Management team is the escalation layer of complicated product issues from Product Support. This team is a key liaison between Product Support and Product Engineering. We investigates the issues to determine if there is a workaround for the issue or if the issue needs to be escalated to Product Engineering as a defect. We also work to equip and provide enhanced product knowledge to the Product Support team as the need is presented. As a Developer Analyst I, you will work with the Problem Management team in the middle tier support of Consumer products. You will develop a deep understanding of the innerworkings of the products, perform deep technical analysis and communicate findings to the Product Support or Product Engineering teams. This position will report to the Manager of the respective Problem Management team. Primary Responsibilities Develop deep understanding of RealPage Consumer products. Contribute new findings to the Consumer Problem Management Wiki for knowledge transfer and training of peers and Product Support Perform root cause analysis of case escalations from Product Support for a given product by: executing/analyzing SQL queries exercising/analyzing API requests evaluating patterns of behavior of the software Document defects for promotion to engineering. Required Knowledge/Skills/Abilities Bachelor of Science Degree or work equivalent in a technical or analytical role Basic SQL skills the ability to distill complex topics and communicate in a simple and coherent manner with a consultative approach the ability to conduct root cause analysis and provide actionable and high-value solutions to reported incidents with a combination of data analytics, business acumen, technical expertise, product features, and sound judgment Preferred Knowledge/Skills/Abilities Bachelor of Science Degree or work equivalent in a technical or analytical role Basic SQL skills Basic knowledge of testing API calls The ability to distill complex topics and communicate in a simple and coherent manner with a consultative approach Internal Use the ability to conduct root cause analysis and provide actionable and high-value solutions to reported incidents with a combination of data analytics, business acumen, technical expertise, product features, and sound judgment Show more Show less

Have good experience in developing SOPs, SIPOC, FMEA & Process flow mapping. Able to Identify, drive and complete Process, Quality and Efficiency Improvements/Projects. Manages & meet deadlines on assigned operational and adhoc activities and serves as a backup. He/she needs to take up the ownership of cross training the fellow team member's activities and creating backups. S/He is the primary contact for resolving any process issues and providing support on Audits. S/He Also plays a pivotal role in providing any data support to the Lead/Manager along with taking training sessions for the new team members. Performs the assigned set of activities on a Daily/Weekly/Monthly basis. Show more Show less

Summary As a RealPage Product Manager, you will help create, maintain, and grow our multifamily SaaS product offerings. This is an individual contributor role working collaboratively with engineering across a global organization and reporting into a Senior Manager/Director, Product Management. Primary Responsibilities Own & execute product roadmap for specific modules/features "Acts as Product Owner for the Scrum team" Assist in reviewing and analyzing customer needs to identify solutions Breakdown of epics and/or features into stories and acceptance criteria Scrum team backlog creation/refinement Product Demos (internal or external, as needed) Analyze, triage and troubleshoot maintenance issues Qualifications 3-5 years experience as a Business Analyst and/or Product Manager Bachelor’s Degree in Required Knowledge/Skills/Abilities Strong execution/operationally-minded Strong problem solving, analytical and conceptual thinking skills. Ability to demonstrate product capabilities to a varied audience. Experience with at least one user interface design tool. Experience with SAFe Agile and Scrum SME on the product/domain Technical writing skills, technical background Master storyteller and story mapper Analytical and decisive; balance technical innovation, technical debt, ongoing support Knowledge of property management Industry Knowledge of Digital Payments Industry prefered Show more Show less

Summary The RealPage Information Security Operations team monitors and manages risks associated with threats and vulnerabilities faced by our infrastructure, platforms, and systems. We work closely with our teammates from IT, Product Development, and across the business to coordinate and execute our vulnerability management and incident response strategies and capabilities. We work with industry-leading tools and implement creative solutions to complex problems. What You’ll Do As an Incident Response Engineer, you will work directly with our security teams and partners across IT and the Application teams to contain and remediate security incidents, as well as designing solutions to improve the overall security architecture for the enterprise. Success in this role will be determined by your deep analytical expertise, including deep packet analysis, malware analysis, de-obfuscation skills, insights into endpoint analytics, and detailed log analysis. You will be called upon to flex your offensive security skills to drive rapid containment and remediation of security incidents, as well as your interpersonal skills to coordinate response with your teammates. Broad experience with security analytics including host logs, endpoint investigations, and network analysis are critical skills for this role. Primary Responsibilities Drive and co-ordinate containment and remediation efforts during a security incident with cross functional teams. Collect and analyze key data and telemetry during a security incident. Complete all required incident documentation and reporting within established time frames. Drive improvements from incident lessons learned. Develop playbook\SOP to improve Incident Response processes to align with industry guidelines and standards. Develop and implement security monitoring use cases driven by threat intelligence. Conduct periodic threat hunting exercises to actively discover suspicious activity across the enterprise. Participate in periodic exercises to test the effectiveness of IR\SOC process and controls. Required Knowledge/Skills/Abilities Bachelor's degree and 5 to 7 years of experience in Incident Response and SOC. Additional relevant experience and professional certifications will be considered in lieu of a degree. Understanding of host-based and network security logging. Experience in usage of enterprise security solutions. Understanding related to security encompassing end point technologies, applications, application hosting, physical and virtual data center hosting. Experience with security practices such as security incident response and risk management. Excellent verbal and written communication skills with a wide range of audiences including technologists, executives, business stakeholders and IT team members. Must be a critical thinker with strong problem-solving skills. Knowledge and understanding of relevant legal and regulatory requirements. Knowledge of information security management frameworks, such as ISO 27001, ITIL, COBIT or NIST, MITRE. High level of personal integrity, and the ability to professionally handle confidential matters and show an appropriate level of judgment and maturity. High degree of initiative, dependability, and ability to work with little supervision. Proven ability in security process and organizational design; Current understanding of Industry trends and emerging threats; and knowledge of incident response methodologies and technologies. QUALIFICATION Degree in applicable field Professional information security certification, such as GCIA, GCIH, or OSCP Knowledge of common security frameworks and regulations including FFIEC, NYDFS and NIST Cybersecurity Framework In-depth and hands-on experience with Security Analytics and Incident Response, Forensic Analysis, Malware analysis. Knowledge in Scripting languages (e.g. BASH, Python, etc) Show more Show less

Summary Software Quality engineers work with software developers to improve software products during development. They will participate in testing activities within Software Development Lifecycle from reviewing/evaluating requirements, developing test cases, executing both manual and automated test cases, to reporting and tracking defects in defect management tool. Primary Responsibilities Work closely with product owners, engineers, and team members to identify areas and methods to help improve testing efficiency, expand coverage and increase product reliability Design, write, and maintain automated test scripts using best practices and industry standards, as well as perform manual testing Write and execute automated test suites and actively communicate test status, including risks, issues, defects, and potential impacts Maintains documentation of test results to assist in debugging and modification of software Perform setup and administration of tools used by the testing team and Collaborate with other team members to resolve any issues or defects Hold and facilitate test plan/case reviews with cross-functional team members and Ensure that validated deliverables meet functional and design specifications and requirements. Coordinate with business in understanding reported issues, requirements and expected behavior Scope of assignments may cover a broad range and complexity of technologies Continual learning of quality best practices and technologies May help coordinate technical dependencies with other teams Provides estimates for own deliverables Required Knowledge/Skills/Abilities Bachelor or Master’s degree in computer science or a related technical field 3+ years in Software Quality Assurance. 3+ years’ hands on experience in development, execution and maintenance of automated test scripts Experience with mobile automation tools like Good exposure to different platforms like IOS, Android & mac OS. Good understanding of exploratory testing practices Good knowledge of new standard industry tools for logging bugs and managing test cases (ex. JIRA/MTM, Zephyr/HPQ) Hands on coding experience in Ruby, Java, C# or any other Object oriented programming language Experience in API test automation using Parasoft SOATest; Solid understanding of Agile development Minimum 3 years of working experience with object oriented and 1 year of java script programming Minimum 3 years of working experience with programming language (Java, c-sharp) Minimum 3 years of working experience with web services testing for REST and SOAP. Minimum 1 year of automated test drivers such as Junit, TestNG, Nunit, etc. Awareness of testing message queue services like JMS. Minimum 3 years of working experience with Selenium/Webdriver. Minimum 1 year of front-end web application tools (Angular JS, NodeJs, Grunt, Jasmine, etc.) Minimum 1 year of working experience with development patterns such as TDD and BDD. Minimum 1 year of working experience with build automation tool like Maven and Ant. Minimum 1 year of working experience with build management tool like Jenkins, Team Foundation Server, etc. Knowledge and experience with application performance test plan design. Minimum 1 year of working experience with performance tools like Jmeter. Understands and has some knowledge and preferably working experience of profiling tool like DynaTrace, etc. Minimum 2 years of working experience with Mobile Testing on iOS and Android. Minimum 1 year of working experience of mobile test automation tools like Appium, etc. Experience writing Test Plans, Test Cases, Test Scripts and Test Summary reports Show more Show less

Summary As a RealPage Product Manager, you will help create, maintain, and grow our multifamily SaaS product offerings. This is an individual contributor role working collaboratively with engineering across a global organization and reporting into a Senior Manager/Director, Product Management. Primary Responsibilities Own & execute product roadmap for specific modules/features "Acts as Product Owner for the Scrum team" Assist in reviewing and analyzing customer needs to identify solutions Breakdown of epics and/or features into stories and acceptance criteria Scrum team backlog creation/refinement Product Demos (internal or external, as needed) Analyze, triage and troubleshoot maintenance issues Qualifications 3-5 years experience as a Product Manager Bachelor’s Degree Knowledge/Skills/Abilities Strong execution/operationally-minded Strong problem solving, analytical and conceptual thinking skills. Ability to demonstrate product capabilities to a varied audience. Experience with at least one user interface design tool. Experience with SAFe Agile and Scrum SME on the product/domain Technical writing skills, technical background Master storyteller and story mapper Analytical and decisive; balance technical innovation, technical debt, ongoing support Knowledge of property management Industry Budgeting & financial skills preferred. Show more Show less

Summary As an Incident Response Engineer, you will work directly with our security teams and partners across IT and the Application teams to contain and remediate security incidents, as well as designing solutions to improve the overall security architecture for the enterprise. Success in this role will be determined by your deep analytical expertise, including deep packet analysis, malware analysis, de-obfuscation skills, insights into endpoint analytics, and detailed log analysis. You will be called upon to flex your offensive security skills to drive rapid containment and remediation of security incidents, as well as your interpersonal skills to coordinate response with your teammates. Broad experience with security analytics including host logs, endpoint investigations, and network analysis are critical skills for this role. Primary Responsibilities Collect and analyze key data and telemetry during a security incident. Coordinate containment and remediation activity with cross-functional teams Complete all required incident documentation and reporting within established time frames. Drive improvements from incident lessons learned. Develop playbook\SOP to improve Incident Response processes to align with industry guidelines and standards. Develop and implement security monitoring use cases driven by threat intelligence. Conduct periodic threat hunting exercises to actively discover suspicious activity across the enterprise. participate in periodic exercises to test the effectiveness of IR\SOC process and controls. Required Knowledge/Skills/Abilities Bachelor's degree and 2 to 4 years of experience in Incident Response (CSIRT) and SOC. Additional relevant experience and professional certifications will be considered in lieu of a degree. Understanding of host-based and network security logging. Experience in usage of enterprise security solutions. Understanding related to security encompassing end point technologies, applications, application hosting, physical and virtual data center hosting. Experience with security practices such as security incident response and risk management. Excellent verbal and written communication skills with a wide range of audiences including technologists, executives, business stakeholders and IT team members. Must be a critical thinker with strong problem-solving skills. Knowledge of information security management frameworks, such as ISO 27001, ITIL, COBIT or NIST. High level of personal integrity, and the ability to professionally handle confidential matters and show an appropriate level of judgment and maturity. Proven ability in security process and organizational design; Current understanding of Industry trends and emerging threats; and knowledge of incident response methodologies and technologies. Preferred Knowledge/Skills/Abilities Degree in applicable field Professional information security certification, such as CEH, CHFI etc. Knowledge of common security frameworks and regulations including FFIEC, NYDFS and NIST Cybersecurity Framework In-depth and hands-on experience with Security Analytics and Incident Response Knowledge in Scripting languages (e.g. BASH, Python, etc) Show more Show less