Role & responsibilities What Youll Do: Assist pet parents with bookings & inquiries over the calls Resolve queries with empathy Educate on pet care & products over the calls Coordinate with teams for smooth service Preferred candidate profile Requirements: Min 12th Pass Good communication skills in English & Hindi is must 6months in Customer Service added advantage Strong Communication & Problem-Solving Skills Passion for pets Work Location: Indiranagar Day Shift | Product-Based Company Salary: Up to 40,000 CTC / Month Work in a Pet-Friendly Environment Perks & Benefits: Joining Bonus: 2.5 Lakhs (Stocks Provided) Free Food at workplace Salary Appraisal every 6 months Medical Insurance up to 5 Lakhs Attractive Incentives + Career Growth Contact HR Pooja – 9035350324 Contact HR Murali – 8095163859
Role & responsibilities Research and generate potential leads for corporate and social events using online sources, social media, and business directories. Collect and compile accurate contact details of decision-makers (email, phone, company name, etc.). Maintain and update lead databases, CRM systems, and spreadsheets. Verify and clean existing data to ensure accuracy and quality. Coordinate with the sales and marketing teams to share qualified leads. Assist in preparing lead reports, outreach lists, and performance summaries. Support marketing campaigns and event promotions through data-driven insights. Preferred candidate profile Good communication in English Minimum qualification: PUC / Graduate in any discipline. 02 years of experience in lead generation, data entry, or similar roles (freshers can apply) Strong attention to detail and data accuracy. Good internet research and analytical skills. Dayshift 5 days working fixed Saturday & Sunday Off Shift Timings : 10AM to 7PM To block your interview slot call HR Pooja - 9035350324 OR Murali - 8095163859
Why Join Us Be part of India's fastest-growing pet healthcare brand. High-ownership role with direct impact on a high-potential vertical. Work with a passionate and mission-driven team of vets, groomers, and pet lovers. Career growth across multiple locations and roles. A culture that values transparency, fairness, and customer-first thinking. Effective communication across diverse stakeholders Role & responsibilities Centre Operations & Experience Ensure smooth daily operations across clinic and grooming functions. Own patient flow, wait time, NPS, service delivery, and overall customer experience. Maintain clean, pet-safe, and fear-free environments as per brand guidelines. Monitor real-time service delivery and patient flow. Resolve escalated client concerns with empathy and speed. Team & Stakeholder Management Lead non-clinical staff: PRMs (Front Desk), Grooming Assistants, and Handlers. Manage daily rosters, attendance, shift scheduling, and morale. Implement SOPs and drive compliance through regular audits. Collaborate with Vets, Groomers, and Clinical Leads to ensure seamless delivery. Act as the coordination point for City Operations, Category, Process Excellence, and Expansion teams. Motivate teams to upsell relevant offerings and deliver on experience goals. Preferred candidate profile Experience & Skills Required: Pet parent (not owner) 3 to 6 years of experience in customer-facing operations, healthcare, hospitality, or service businesses. Strong leadership, problem-solving, and people management skills. Excellent communication skills Proficient in budget oversight and resource planning Highly organized with attention to detail and comfort with technology tools. Preferred: Prior experience managing clinics, salons, or customer-facing retail/service outlets. Familiarity with CRM or POS systems. For further details contact HR Pradeep on 9746863777
Role & responsibilities Handle inbound Chats& Mails to assist customers with their queries or concerns. No MTI or basic understanding Clear and fluent speech to address customer needs via emails or chat Troubleshoot basic queries related to products, services, or accounts. Deliver high-quality service by maintaining call quality, efficiency, and customer satisfaction. Escalate complex issues to the appropriate department/team. Ensure confidentiality and security of customer information. Meet and exceed daily/weekly performance targets (KPIs). Preferred candidate profile Good verbal & Written communication in English Freshers are welcome with good communication skills Experienced in chat process added advantage or customer service exp is also fine Basic computer literacy familiarity with MS Office, typing , and navigating systems. Eligibility Criteria: • Education: Any Graduate (in any stream) • Backlogs: Candidates with active backlogs are also welcome to apply. • Fresher Salary 21000K + incentives Salary will be depends on English fluency and Language bifurcation's Experience salary upto 30000K + incentives Salary will be depends on English fluency Limited Openings for more details please contact the HR number mentioned below. HR POOJA - 9035350324 OR HR Murali - 8095163859 to book your interview slots!!!!
Role & responsibilities What Youll Do: Assist pet parents with bookings & inquiries over the calls Resolve queries with empathy Educate on pet care & products over the calls Coordinate with teams for smooth service Preferred candidate profile Requirements: Min 12th Pass Good communication skills in English & Hindi is must 6months in Customer Service added advantage Strong Communication & Problem-Solving Skills Passion for pets Work Location: Indiranagar Day Shift | Product-Based Company Salary: Up to 40,000 CTC / Month Work in a Pet-Friendly Environment Perks & Benefits: Joining Bonus: 2.5 Lakhs (Stocks Provided) Free Food at workplace Salary Appraisal every 6 months Medical Insurance up to 5 Lakhs Attractive Incentives + Career Growth Contact HR Pooja 9035350324
Job Description Customer Service Executive Location: Indiranagar, Bengaluru Work Mode: On-site Shift: Day Shift Company Type: Product-Based | Pet-Friendly Workplace Salary: Up to 40,000 CTC per month Position Overview We are looking for a dedicated and customer-focused Customer Service Executive to join our team. The ideal candidate will assist pet parents with their queries, bookings, and support needs, ensuring an exceptional customer experience. This role requires strong communication skills, empathy, and a passion for pets. Key Responsibilities Handle inbound and outbound calls to assist customers with bookings and service inquiries Provide accurate and empathetic resolution to customer queries Educate pet parents about pet care, products, and services Coordinate with internal teams to ensure smooth service delivery Maintain service quality and customer satisfaction metrics Document and update customer records as needed Qualifications & Skills Minimum educational qualification: 12th Pass Strong communication skills in English and Hindi (mandatory) Minimum 6 months of experience in customer service (preferred but not mandatory) Good problem-solving abilities and interpersonal skills Ability to work in a fast-paced, pet-friendly environment Passion for pets and willingness to engage with pet parents Benefits & Perks Joining Bonus: 2.5 Lakhs (offered in company stocks) Free meals at the workplace Salary appraisal every 6 months Medical insurance coverage up to 5 Lakhs Attractive performance-based incentives Clear pathways for career growth and professional development How to Apply Interested candidates may contact: HR Pooja: 9035350324
Job Description Customer Service Executive Wanted! Indiranagar, Bengaluru On-site | Product-Based | Pet-Friendly Office Day Shift Only Earn up to 45,000 CTC/month Love pets? Love great pay? This role has both! Position Overview We are looking for energetic and customer-focused Customer Service Executives to assist pet parents with their queries and provide exceptional service. If you are passionate about pets and love helping people, this role is perfect for you! Responsibilities Handle customer calls related to bookings & inquiries Resolve customer concerns with empathy and accuracy Educate pet parents about products and pet care over calls Coordinate with internal teams to ensure smooth service delivery Requirements Minimum 12th Pass Excellent communication skills in English & Hindi (mandatory) Minimum 6 months experience in Customer Service (preferred) Strong communication & problem-solving abilities Passion for pets is a big plus Perks & Benefits Joining Bonus: 2.5 Lakhs (in Stocks) Free meals at the workplace Salary appraisal every year Medical insurance up to 5 Lakhs Attractive incentives + excellent career growth opportunities Looking for a job that feels good and pays well? This is it! HR :- Bhargavi Saravana contact details:- 9686918640