1 - 5 years
3 - 4 Lacs
Posted:9 hours ago|
Platform:
Work from Office
Full Time
Handle inbound Chats& Mails to assist customers with their queries or concerns.
No MTI or basic understanding Clear and fluent speech to address customer needs via emails or chat
Troubleshoot basic queries related to products, services, or accounts.
Deliver high-quality service by maintaining call quality, efficiency, and customer satisfaction. Escalate complex issues to the appropriate department/team.
Ensure confidentiality and security of customer information.
Meet and exceed daily/weekly performance targets (KPIs).
Good verbal & Written communication in English
Education: Any Graduate (in any stream) •
Backlogs: Candidates with active backlogs are also welcome to apply. •
Fresher Salary 21000K + incentives Salary will be depends on English fluency and Language bifurcation's
Experience salary upto 30000K + incentives Salary will be depends on English fluency
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