1510 Csr Jobs

The job holder is responsible for supporting and ensuring consistent implementation of processes and policies related to various domains of Human Resources, including Canteen Management, Employee Engagement & Welfare, CSR agenda, and Administrative Requirements. The incumbent is responsible for the overall upkeep of the cafeteria management, ensuring hygiene, maintenance, and stock management. Additionally, they must ensure that all benefits are available to employees and resolve any grievances promptly. Regular meetings of the Canteen Management Committee must be conducted, and the minutes recorded and implemented in a timely manner. Financial accounts of the canteen need to be properly maintained in terms of expenses and monthly collections. Employee Engagement and Welfare activities also fall under the responsibility of the job holder. This includes executing a communication calendar for the site, organizing various employee welfare items, and driving the CSR agenda for the site through employee motivation and collaborative efforts. The job holder should also oversee the plants" administrative requirements, including stationery, seating, building needs, and employee travel arrangements. The incumbent is expected to formulate annual operating plans for the cost heads under their control, partnering with the HR manager to ensure costs are within the annual plans. Proper upkeep of the admin block, horticulture, and monthly GMP audits of the designated areas are also part of the responsibilities. Keeping track of inventory of office supplies and operating supplies is another key duty. Qualifications: - Graduate with a diploma/degree in a relevant discipline with experience in FMCG. - Ideal industry working experience of 4 to 5 years is desired. - Knowledge about labor laws and applicable statutory acts. - Hands-on computer proficiency. - Pro-active, passionate, and result-oriented. Differentiating Competencies Required: - The position requires independence, complete authority, responsibility, and accountability. - Engaging with stakeholders to deliver key people agendas of the site is essential. - Working closely with the production planning team to ensure well-planned employee events with maximum participation. - Engaging with functional leads, line leaders, and plant employees for ensuring agendas like trainings and CSR.,

Are you a creative, curious, and energetic fresher looking to kickstart your career in a dynamic learning environment Join Our Team, a fast-growing experiential learning company based in Vadodara. We are hiring for multiple trainee roles across departments. You'll get hands-on exposure, real work experience, and complete guidance from our team. We welcome candidates from different academic backgrounds - whether you're into design, education, computers, marketing, or management, there's a place for you! Production & Planning: For candidates from Fine Arts, BCA, or technical backgrounds. Involves product assembly planning, material coordination, and execution. Hands-on creative work with DIY kits and educational tools. Content Writing: For creative writers or English-savvy candidates. Write engaging content for products, social media, training, and more. CSR Coordination: For MSW / BBA / MBA or candidates interested in social impact. Plan and support community outreach programs, training events, and CSR activities. Digital Marketing: For BBA / MBA Marketing / BCA graduates. Learn and assist in social media, campaigns, content strategy, and analytics. What You'll Get: - Full training and onboarding in your role. - Exposure to real-world projects. - Creative, friendly, and growth-driven work environment. - Opportunity to contribute and lead small projects. - Certification and long-term career path if you perform well. Who Can Apply: Fresh graduates with degrees in Fine Arts, BCA, BBA, MBA, MSW, English, Design, Psychology, etc. Strong communication skills (Hindi & English). Eagerness to learn, adapt, and work in a collaborative team. Interest in creativity, training, social work, or digital content is a big plus.,

The job holder in Ujjain, India is responsible for supporting and ensuring consistent implementation of processes and policies related to various domains of Human Resources, including Canteen Management, Employee Engagement & Welfare, CSR agenda, and Administrative Requirements. **Responsibilities:** The incumbent will oversee the upkeep of cafeteria management in terms of hygiene, maintenance, and stock management. They will ensure that all benefits are available to employees and resolve any grievances promptly. Regular meetings of the Canteen Management Committee will be conducted, and minutes will be recorded and implemented in a timely manner. Financial accounts of the canteen will be maintained properly, including expenses and monthly collections. Employee Engagement and Welfare activities will be managed, including executing communication calendar for the site, organizing medical visits for employees, distributing welfare items, and driving the CSR agenda. The position also involves maintaining administrative requirements, facilitating employee travel arrangements, formulating annual operating plans, and collaborating with HR manager to ensure costs are within annual plans. The job holder is responsible for maintaining the admin block, horticulture of the plant, monthly audits, and keeping track of inventory of office supplies and operating supplies. **Qualifications:** **Key Skills/Experience Required:** - Graduate with a diploma/degree in a relevant discipline with FMCG experience. - Ideal industry experience of 4 to 5 years. - Knowledge of labor laws and statutory acts. - Computer proficiency. - Pro-active, passionate, and result-oriented. **Differentiating Competencies Required:** - Independent position with complete authority, responsibility, and accountability. - Engage with stakeholders to deliver key people agendas. - Work closely with production planning team for well-planned employee events. - Engage with functional leads, line leaders, and plant employees for training and CSR agendas.,

Customer Service Executive International BPO Location: Mumbai (Work from Office) Job Type: Full-Time Salary: Upto 40k + Incentives Experience: Freshers & Experienced Welcome Joining: Immediate Joiners Preferred Job Role We are hiring Customer Service Executives for an International BPO in Mumbai. The role includes helping customers from the US, UK, and Australia with queries related to Telecom, Finance, E-commerce, and Airlines . Responsibilities Handle customer queries through calls, chats, or emails Provide correct information and solutions Maintain professionalism and quality in every interaction Follow company processes and record details properly Requirements Good English communication skills HSC / Undergraduate / Graduate can apply Basic computer knowledge Willing to work in rotational and night shifts Freshers can apply; BPO experience is an advantage Shift Timings (Any 9 Hours) US: 5:30 PM 10:30 AM UK: 11:30 AM 3:00 AM Australia: 3:00 PM 3:00 AM Benefits Salary + incentives Training provided Career growth opportunities International work culture Apply Now: Contact: 8369871512 Email: shawnvibrantzz@gmail.com Regards, ShawnPinto Vibrantzz Management Services

Key Responsibilities: Establish Infosys Foundation as the leading foundation in India and a leader in Education Healthcare Women Empowerment and Sustainability categories Will be leading one of the CSR themes Healthcare Education or others Overseeing operations related activities for the same including budgeting fund release account receivables resource allocations confirmations and invoicing Create a professional and process driven approach to scouting reviewing and selecting key proposals for investments with clear focus on long term impact at scale Interface with NGOs and external agencies to gain a seamless understanding of the ecosystem learn from and contribute to these networks Program Management including focus on building relationships with strategic NGOs providing regular project reviews articulating value managing expectations and participating in site visits Project scoping by identifying opportunities where Infosys can partner with NGOs or other agencies facilitate requirements gathering and defining the project scope requirements Leaning CSR event initiatives and identifying other avenues for brand building Preferred Skills: Domain->other solutions->Sustainability->CSR

Position:- Telecalling Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 To 16,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :-8308125422

Job Summary We are seeking a proactive and detail-oriented Team Coordinator to manage both lead distribution and customer service operations. This role plays a vital part in ensuring a smooth flow of wellness inquiries, timely consultations, and positive client experiences. The ideal candidate will be organized, empathetic, and able to balance operational coordination with frontline customer interaction. Key Responsibilities: Lead Distribution: Monitor daily inbound leads from website, calls, WhatsApp, social media, and referral platforms. Assign leads to Ayurvedic doctors, sales representatives, or wellness consultants based on category, location, or availability. Maintain an accurate and up-to-date lead tracker. Ensure timely response and follow-up on leads . Prepare regular reports on lead flow, conversion rates, and team performance. Coordinate with marketing and digital teams for campaign lead tracking. 2. Customer Service (CSR): Respond to customer inquiries via phone, email, WhatsApp, and other channels in a professional and timely manner. Assist clients with product details, appointment bookings, consultation scheduling, order tracking, and service-related queries. Resolve complaints or concerns politely and escalate complex cases to the relevant team. Maintain a customer-first attitude with empathy and clarity. Collect and log feedback from clients to support service improvement. Should have CRM knowledge

Admin - Medical Social Worker Unit Name: Matoshree Gangubai Sambhaji Shinde Hospital Minimum Experience: 1 Year Vacancy Available: 2 View Job Description Address: Matoshree Gangubai Sambhaji Shinde Hospital, near Vivian Honda Showroom, Sector No 3, Shree Nagar, Thane West, Thane, Maharashtra 400604. Provide administrative and emotional support to patients and their families, ensuring access to social services and healthcare resources. Coordinate with doctors, nurses, and hospital staff to address patient needs, including discharge planning, counseling, and community referrals. Maintain accurate records, assist with financial aid or insurance paperwork, and uphold patient confidentiality and well-being.

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary

Job Requirements Position name: Manager, Monitoring Evaluation Accountability & Learning Place: Corporate Office, Bengaluru A professional with experience in Monitoring & Evaluation, Compliance, Evidence Architecture, Data Base Management / Decision Support System and L&D within the development sector to strengthen program quality, accountability, and evidence-based decision-making. The candidate should be familiar with managing program data, tracking results against indicators, and supporting teams in using data for adaptive program management. Key Responsibilities: Assist in design and implement monitoring and evaluation frameworks aligned with the projects Theory of Change and logframe. Lead periodic outcome monitoring and facilitate participatory review and reflection sessions with CSR team and partners. Develop and operationalize data collection tools for baseline, midline, and endline assessments. Ensure regular data collection, cleaning, and analysis to track program outputs, outcomes, and impact indicators of the CSR programs. Track project indicators against targets and flag variances proactively. Coordinate with program teams to ensure alignment between program implementation and M&E frameworks. Document learnings, success stories from field Build the capacity of program staff and community-based organizations on data collection, analysis, and utilization for program improvement. Facilitate participatory monitoring with community members to enhance ownership and accountability. Maintain a repository of MoUs and grant agreements, ensuring key terms and reporting timelines are tracked. Support CSR compliance requirements related to data and reporting. Work Experience Qualifications and Experience: Must have a Post graduate degree in Statistics/ Social Sciences (Sociology, Anthropology, Development Studies), or Population Science. Must have 5 years or more experience in program/project monitoring and evaluation, in NGOs/ Multilateral agency-funded projects Understanding and experience working in rural development/skilling/education/health/Heritage arts and crafts projects. Expertise in M&E system design, including indicator development, data collection, and reporting for Development projects. Strong understanding of MoU structures and grant utilisation/reporting processes. Strong understanding of CSR laws, and reporting & compliance Familiarity with digital data collection platforms and data cleaning processes. Ability to analyze qualitative and quantitative data and prepare clear reports. Skills and Attributes: Understanding of program cycles in CSR. Strong attention to detail and analytical skills. Ability to synthesize data into actionable insights. Good communication skills, both written and verbal. Ability to work collaboratively with diverse teams.

Your Profile The Chief of Staff will support the Chief CSR Officer in advancing strategic projects and initiatives across the CSR spectrum, including Diversity and Inclusion, Environmental Sustainability, and Digital Inclusion.This role requires high-level coordination with internal and external stakeholders, ensuring strategic alignment and successful implementation of CSR initiatives. The Chief of Staff will act as a trusted advisor and key point of contact for all CSR related matters, facilitating effective communication and collaboration across functions and with external partners. Your Role Support CSR strategy across Diversity & Inclusion, Sustainability, and Digital Inclusion. Coordinate with internal and external stakeholders. Lead CSR project planning, reporting, and events. Contribute to CSR communications and social media. Fluent in Business English; strong communication and presentation skills. Organized, proactive, and experienced in consulting or strategy roles. Skilled in PowerPoint, Excel, and analytics. Passionate about CSR; volunteering experience is a plus. Work with global leadership on impactful CSR initiatives. Gain exposure to senior stakeholders and strategic planning. Build skills in project management and stakeholder engagement. What you"ll love about working here Were committed to ensure that people of all backgrounds feel encouraged and have a sense of belonging at Capgemini. You are valued for who you are, and you can bring your original self to work. Every Monday, kick off the week with a musical performance by our in-house band - The Rubber Band. Also get to participate in internalsports events, yoga challenges, or marathons. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.

Hiring for International Customer Service Location - Noida & Gurgaon 5 Days working Rotational shifts & offs 2 way cabs Lucrative incentives Free meals* Grad & UG both can apply Fresher can also apply Anam 9999668114

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people s skills and backgrounds to make the right choices with our clients, for our company and for our own futures. Job Description More than 5 years of hands on experience with Uniface 9 or Uniface 10. Hands on experience with uniface form(.frm) and service(.svc). Ability to write clean, reliable and highly maintainable code. Uniface web development (.usp) preferred. Knowledge of XML, DTD and XSLT preferred. Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. Choose your future. Choose Atos

JOB DESCRIPTION Position - Manager - Fundraise, CSR Business Development Business Unit - Sales & Marketing Location - Bangalore, Mumbai, Delhi Position Description NeoMotion aims to significantly improve the lives of people with disabilities through high-quality assistive technology. This role is to contribute towards this goal by raising funds for wheelchair users for NeoMotion products in the form of grants and subsidies, and simultaneously driving growth for the organization. a) Propose, fundraise, and implement CSR and philanthropy projects in a timely and compliant manner, following SOPs, documentation protocols, and the needs of the donor. b) Create & pitch projects to CSR, Philanthropic Organizations, HNIs c) Driving Funnel Lead Generation - Networking, Summits, Conferences Pitch - Virtual and In-Person Drafting Proposals Curation towards project approval Revenue / Fundraising Realization Project Management Continuous engagement with donors during project phase Coordinate timely execution of projects with donors & partners Working Conditions Work from the Office Travel for Network, Pitch, Project Coordination Experience Minimum experience of 3 years in Social Impact Fundraising / Consulting Skills Required MS Office, Google Suite - Sheets, Docs, PowerPoint Project Management - Deadlines, objectives, problem-solving Basic Data Analytics KPIs New Accounts Gained per Quarter Revenue Realized per Quarter Proposals & Pitches per Month Movement of leads through the funnel Join us in empowering 1 Million lives by 2030 ! Write to us: career@neomotion.co.in | sdaga@neomotion.co.in

We seek a Senior Governance Risk Administrator Sustainability who would support Global ESG initiatives and lean in on India-specific sustainability activities. This Pune-based employee would be a dedicated full-time connector between GRC (Governance, Risk, Compliance) and ESG (sustainability) team, and be a core contributor to global sustainability initiatives, audits, and reporting. What you'll do: Sustainability Emissions Reduction related Tasks: Support implementation of emissions reduction strategies aligned with ZS's sustainability goals by collecting and analyzing data, supporting Scope 1, 2, and 3 reduction initiatives (e.g., energy efficiency, sustainable procurement, travel policy updates, operational improvements), integrating sustainability into processes, and exploring innovative solutions for efficiency. Environmental Reporting: Manage and participate in annual environmental reporting, ensuring compliance with global standards, accurate data collection for emissions inventories, audits and certifications (e.g., ISO 14001, ISO 14064), and submissions to platforms like EcoVadis and CDP, while collaborating with stakeholders to ensure consistency and accuracy. Compliance and Risk Management: Facilitate audits for standards like ISO 45001, ISO 45003, ISO 26000, and SA 8000, while supporting climate risk assessments, monitoring regulatory compliance, addressing client sustainability inquiries, and developing internal compliance frameworks to drive continuous improvement. Vendor Management: Provide support as needed for budgeting, planning, and financial tracking of sustainability initiatives, while assisting with vendor selection, contracting, and ensuring alignment with ZS's sustainability goals and compliance requirements. What you'll bring: Bachelors degree with record of high academic achievement in any field with at least 5+ years of experience in sustainability, environmental compliance, or corporate social responsibility roles, preferably in a corporate or consulting environment. Experience with environmental reporting frameworks and standards such as CDP, ISO 14001, ISO 14064-1, Ecovadis etc. Good understanding on sustainability standards such as GRI, SASB for sustainability reporting Proven ability to work cross-functionally with teams such as procurement, operations, and legal to integrate sustainability into business processes. Good communication and inter-personal skills Basic understanding of compliance and Risk assessments Good excel and PowerPoint skills Strong knowledge of environmental regulations, compliance requirements, and industry best practices. Data analysis and reporting skills to interpret environmental data and identify improvement opportunities. Basic Microsoft office understanding (e.g. MS Excel, MS PPT, MS Word, etc.) Additional Skills : Masters Degree on ESG related workstream or subject Desired hands-on experience with greenhouse gas (GHG) accounting, carbon footprint measurement, and emissions reduction initiatives (Scope 1, 2, and 3). Experience in conducting climate risk assessments, materiality assessments, and sustainability-related compliance programs. Project management skills with experience in managing multiple sustainability initiatives simultaneously. Desired knowledge or experience on Archer GRC tool for ESG

Golden opportunity for freshers and Experience Fresher salary upto 3.5 LPA Experience salary upto 6LPA For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 1Year of experience in International Voice Process / Non Voice Process or FRESHERS GRADUATE. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

1. Handling the incoming and outgoing calls. 2. Understanding the purpose of the call and handling the call to the concerned person . 3. Maintaining the reports on a daily basis. 4. Cross checking the inquiries in the CRM and ensuring all the calls are connected to the clients. 5. To ensure the Call back calls are connected in the specified time. 6. Maintaining the decorum in the telephone department. Required skills: Good communication skills Must be good in Ms Office Must be a good team player

Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts For More Details CALL : HR Sameera-9900975043 ( call or whatsapp) EMAIL : sameera@thejobfactory.co.in Note - Immediate joiners preferred

Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts For More Details CALL : HR Nivetha -90353 69666 EMAIL : Nivetham@thejobfactory.co.in Note - Immediate joiners preferred

Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Note - Immediate joiners preferred

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Greetings From The Job Factory Golden opportunities for freshers and experienced candidates Fresher's salary up to 21,000 take-home Experienced candidates can earn between 23,000 to 35,000 take-home Immediate joiners preferred 5 days of working with 2 days off Flexible shifts for a perfect work-life balance For More Details Call : HR Kowsalya @ 9880947912 (Call or whatsapp ) Email id : kowsalya@thejobfactory.co.in Job Description: Handle queries for UK/US clients, providing appropriate assistance Demonstrate patience when dealing with challenging cases Exhibit excellent communication and problem-solving skills Respond to customer queries promptly and accurately Resolve customer issues efficiently, effectively, and empathetically Follow up with customers for additional information Provide accurate, valid, and complete information using the right tools Flexibility with shifts (WORK FROM HOME JOB IS ALSO AVAILABLE ) Eligibility: Graduates or undergraduates with good English fluency Flexibility with rotational shifts Rotational Off cab provided Unlimited Incentives and shift allowances For More Details Call : HR Kowsalya @ 9880947912 (Call or whatsapp ) Email id : kowsalya@thejobfactory.co.in

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

Job Title: Senior Medical Writer Regulatory Writing Education Requirements: MBBS / PhD / MDS / BDS / MPharm / PharmD/M.Sc/B.Pharma/B.Tech Location: Bangalore (Hybrid as applicable) Experience: 8 to12 years of experience in authoring clinical and regulatory documents supporting global filings, particularly CTD Module 2 and Module 5. Role Purpose: This role involves managing complex medical writing projects, reviewing regulatory deliverables, and mentoring junior writers. The position requires both strategic thinking and hands-on execution in support of global regulatory submissions. Key Responsibilities: Independently prepare and review regulatory documents such as clinical study reports (CSRs), protocols, investigator brochures (IBs), informed consent forms (ICFs), and CTD Modules (2.4, 2.5, 2.6, 2.7, 5.2). Apply lean authoring and structured content principles to regulatory documents. Coordinate cross-functional review meetings and finalize documents under tight timelines. Develop and maintain detailed project plans and task trackers. Drive consistency in content and messaging across document sets. Lead and facilitate document kick-off and consensus meetings. Mentor and manage junior writers; provide guidance on templates, standards, and expectations. Perform literature reviews, competitive intelligence, and regulatory research as needed. Actively contribute to departmental initiatives, process improvements, and knowledge sharing. Ensure full compliance with training, documentation, and submission standards. Required Skills & Competencies: Proven experience in authoring a broad range of clinical and regulatory documents for global filings. Strong grasp of regulatory expectations across US, EU, and other major markets. Ability to interpret data, build scientific arguments, and align with regulatory strategy. Expertise in managing cross-functional teams and stakeholder communications. Excellent time management, organizational, and interpersonal skills. Strong written communication and technical editing abilities. Minimum 2+ years of people management or mentoring experience. Strong customer focus and collaborative mindset. Ability to support multiple therapeutic areas and ensure business continuity. Technology Proficiency: Advanced MS Word skills (styles, templates, reference tools). Experience with document management systems and electronic review workflows. Familiarity with structured content authoring tools and add-ins. Adaptability to new tools, platforms, and digital collaboration environments. Scientific & Regulatory Knowledge: Deep understanding of the clinical development lifecycle from study design to submission. Ability to develop regulatory content based on scientific logic, data interpretation, and therapeutic knowledge—even in the absence of direct data. Up-to-date knowledge of global regulatory guidelines (e.g., ICH, FDA, EMA). Skilled in aligning messaging with clinical strategy and prior submissions. Capable of simplifying complex scientific data for regulatory communication.