Posted:1 day ago|
Platform:
Work from Office
Full Time
Urgent openings For Email process- 5 Days working- Chandivali- 23k to 27k Salary
Job description
We are hiring for non-voice(Email process).
Designation: Associate Customer Support
Process: Cibil (NonVoice- Email process)
Shift Timing: Girls: 8AM - 8PM (any 10hrs) Boys: 8 AM-11PM (Any 10hrs)
5 days working & 2 rotational week-off
Qualification: Graduate / Postgraduate
Experience: Minimum 1 year of relevant experience in the BFSI industry
Skills Required:
Strong verbal and written communication skills in English and Hindi
Good typing speed with accuracy
Strong interpersonal and customer handling skills
Ability to manage queries and resolve issues effectively
Roles & Responsibilities:
Resolve banking-related issues and queries over email
Manage customer emails with a focus on exceptional service and timely query resolution
Actively respond to customer needs, concerns, and feedback appropriately
Accurately document customer interactions and update records in the system
Salary:
12 months: 3,00,000 (23,000 in-hand)
25 months: 3,29,000 (25,000 in-hand)
37 months: 3,59,000 (27,300 in-hand)
Interested can call or MSG ON THIS NUMBER- 8689948557(Priyanka HR)
Tech Mahindra
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