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Wipro is hiring For UK HR Operations-Blended process
Wipro

1.0 - 3.0 years

Thane, Navi mumbai, Mumbai (all areas)

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Process : UK HR Operations - Blended process Work Experience: 12-36 months Walk in drive date: 12th Feb'26- 12PM to 2PM Address: Building no 2, ground floor, Mindspace, Airoli east, Opp to Airoli station. Note: Carry original hard copy of Adhar or Pan card for entry in office. Mandatory docs: Mandatory to have either Voter ID or active passport to apply for this post. Summary Excellent communication skills are mandatory. Min 6+ months Experience on paper is must in any Indian Payroll. Any HR operations Experience is must . Fielding all incoming help requests from clients via Chat or emails in a courteous manner. Record, track, and document all queries received, problem-solving steps taken an...

Posted 11 hours ago

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Fresher Financial Analyst Voice & Back Office Support
Arise Solutions

0.0 - 4.0 years

2 - 3 Lacs

Vadodara

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Handle inbound and outbound calls for customer support related to financial queries.Resolve client issues, provide solutions, and answer any questions related to financial services.Perform financial data entry, reconciliation, and analysis. Perks and benefits Free Meal, Cab , insurance cover , 5 Days working

Posted 2 days ago

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Transctn Procng Offcr
Mphasis

1.0 - 3.0 years

2 Lacs

Bengaluru

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Position Overview: Transaction Processing Officer position is responsible for posting, the realized and unrealized gain & loss for an account. Perform research in the mainframe/legacy and inputs the data in Basis Pro tool to make sure the accurate data posted in the account Essential Job Functions: Perform quality check on the data captured in the client platform and ensure highest standard of accuracy Process application forms based on the priority defined by the client Handling the task assigned and providing resolutions within the timeliness Meeting all defined targets like productivity, accuracy, product knowledge and schedule adherence Requirements: Must have Graduation or Post Graduati...

Posted 4 days ago

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Automobile- International Customer Support// Up To 35 K CTC
Arise Solutions

2.0 - 6.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

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Hiring for Automobile( Customer Support) Location: Ahmedabad , Gujarat Rotational Shift / 5 Days working Salary Upto 35KCTC( 2 year Experience in any domain / industry with on paper) Preferred / Value Add: Mechanical or Automobile background

Posted 1 week ago

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Back Office / Voice Process
NTT DATA Business Solutions

1.0 - 3.0 years

2 - 3 Lacs

Mumbai suburban, Goregaon, Mumbai (all areas)

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Job Description: Voice/Tele calling responsibilities: Make outbound calls for followups, confirmations, lead nurturing, feedback, or service reminders. Handle inbound calls and provide accurate information to customers. Maintain call logs, update conversation outcomes, and schedule callbacks as required. Ensure high standards of customer service, clear communication, and professionalism. BackOffice Responsibilities: Data entry, updating customer records, preparing daily call logs, and maintaining CRM/excel trackers. Validate details received over calls and ensure accuracy in documentation. Coordinate with Sales/Operations/Support teams to close customer issues. Prepare daily/weekly performan...

Posted 1 week ago

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Wipro is hiring For Associate Backoffice- US HR Operation
Wipro

0.0 - 3.0 years

Thane, Navi mumbai, Mumbai (all areas)

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Looking for Associates for Backoffice process: US HR Operation Location:3rd floor, building no 3, Gigaplex, near patni ground Airoli west. Date: 27th and 29th Jan'25. Backoffice Process Night Shift only (Both Side Cab will be provided) Sat/Sun fixed off Age criteria: 20 years to 27 years are allowed Role & responsibilities Associate (Process: US HR operations) Work Experience 0-36 months Summary Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue. Identify and learn appropriate product details to facilitate ...

Posted 2 weeks ago

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Automotive Customer Support Ahmedabad @Up To 35KCTC
Arise Solutions

2.0 - 5.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

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Hiring for Automobile( Customer Support) Location: Ahmedabad , Gujarat Rotational Shift / 5 Days working Salary Upto 35KCTC( 2 year Experience in any domain / industry with on paper) Preferred / Value Add: Mechanical or Automobile background

Posted 2 weeks ago

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BPO/International Customer Support Ahmedabad @ Up To 40K
Arise Solutions

0.0 - 4.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

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International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)

Posted 2 weeks ago

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Global Customer Support Executive - BPO | Attractive Salary Up To 40K
Arise Solutions

0.0 - 5.0 years

3 - 4 Lacs

Gandhinagar, Ahmedabad, Vadodara

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International Customer Support Location: Ahmedabad (On-Site) Freshers: 26,000/month (CTC) • Experienced: Up to 38,000/month (CTC) • 5-Day Work Week (Rotational Shifts) • Night Shift Allowance • Cab Facility(at night shift)

Posted 2 weeks ago

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Hiring Non-Voice Chat & Email Support Executive
The Job Factory

1.0 - 5.0 years

Bangalore

On-site

Greetings from The Job Factory !! Job Summary We are looking for skilled Non-Voice Support Executives to handle customer interactions via chat and email . The ideal candidate should have excellent written communication skills, strong typing speed, and attention to detail. Interested candidates can apply now! Call : HR Shravani @ 9972829563 (call or WhatsApp) Email id : shravanithejobfactory@gmail.com Roles & Responsibilities Handle customer queries through chat and email support Provide accurate and timely responses to customer issues Maintain high-quality written communication standards Ensure customer satisfaction and first-time resolution Adhere to process guidelines and SLAs Document cus...

Posted 2 weeks ago

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Genpact Hiring freshers For Banking roles || Jaipur
Genpact

0.0 years

Jaipur

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services ...

Posted 3 weeks ago

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Process Associate
Wipro

0.0 - 1.0 years

0 - 1 Lacs

Kolkata

Work from Office

Hiring for Voice Process in Wipro Kolkata. PFB the Desired Candidate Profiles: Excellent Communication Skills Good typing skills Good English Comprehension Skills Good Analytical and Multitasking Skills Basic computer knowledge required but should be proficient in keyboard typing skills. Outstation candidates & out of transport boundary candidates need to relocate within the Wipro Transport Boundary area Should Have aadhar and pan card original. Required Skills: * Graduate/HSC Fresher with Excellent communication skills. *Qualified in Degrees ( B.ed, D.led, MBA, Ba LLB and any niche qualification) are not eligible. * Rotational shift *Full time Students Not Eligible *Self-Travelling & out of...

Posted 3 weeks ago

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Hiring For Weekend Retail Job Hyderabad
2coms

0.0 - 5.0 years

Hyderabad

Work from Office

SUMMARY Weekend Retail Job Join Store Support Team in Hyderabad Job Role: Part-Time Store Support (Retail Associate) Company: Leading Shoes Manufacturer Location: Hyderabad Work Days: Saturday & Sunday (Weekend Only) Shift Timing: 12 PM-9 PM Earnings: 5,000 6,000 per month Key Responsibilities: Assist walk-in customers with queries and product selection Support the billing and checkout process Help with in-store display, shelf organization, and stock arrangements Maintain cleanliness and order within the store Coordinate with the store team to meet daily operational goals Candidate Requirements: Minimum qualification: 12th pass Good communication and interpersonal skills Availability for eve...

Posted 3 weeks ago

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Genpact Hiring freshers For Banking roles || Jaipur
Genpact

0.0 years

1 - 2 Lacs

Jaipur

Work from Office

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services ...

Posted 3 weeks ago

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CIBIL DA Inbound Hiring | 25K In-hand | Sunday Fixed Off
Teleperformance (TP)

0.0 - 4.0 years

1 - 3 Lacs

Mumbai, Thane, Mumbai (all areas)

Work from Office

Process: CIBIL DA - Inbound Voice Process Qualification: Graduate Mandatory Exp.: Min. 6 Months Calling Exp. Age: Up to 35 Years Excellent comm. Required Shift: 9:30AM - 6:30PM Week Off: Sunday OFF Salary: 25K In-hand Round: HR - OPS - Client Required Candidate profile Qualification: Graduate Mandatory Exp.: Min. 6 Months Calling Exp. Age: Up to 35 Years Location: Wagle Estate, Thane To Apply / Contact for more information HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity !

Posted 1 month ago

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Bulk Hiring Female Fresher for Customer Service or Backend - Gurugram
Sharda Consultancy Services

0.0 - 4.0 years

Gurugram

On-site

Dear Candidates, Bulk Hiring Female Fresher for Customer service and Backend - Gurugram Age upto 25 Rotational/Night Shifts Both side cabs Salary upto 35k Location: Gurugram Job Description Excellent Communication skills Interested candidates call/whtup @9650997623

Posted 1 month ago

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Business Processes Senior Consultant - SAP ACM
SAP

6.0 - 11.0 years

25 - 30 Lacs

Bengaluru

Work from Office

PURPOSE AND OBJECTIVES Work on leading customer facing project implementations in Consumer Industries Practice at SAP Solution Delivery center for Agribusiness Customers. EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES Minimum educational requirement Graduation from a reputed institute Master of Business Administration (MBA) from reputed institutes preferred, although not mandatory Potential candidate should have one of the following experiences 1.Experience as a Business end user role in a reputed customer belonging to Agribusiness Industry with Good understanding on the end to end Agribusiness processes and IT systems capabilities supporting those processes 2.Candidates with an Implem...

Posted 1 month ago

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Exploring Back Office Jobs in India

The back office job market in India is thriving, offering numerous opportunities for job seekers across various industries. Back office roles are essential for the smooth functioning of organizations, providing support for administrative, operational, and logistical tasks. If you are considering a career in back office jobs in India, this guide will provide you with valuable insights to help you navigate the job market effectively.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Pune
  5. Hyderabad

Average Salary Range

The average salary range for back office professionals in India varies based on experience and location. Entry-level positions typically start around ₹2-3 lakhs per annum, while experienced professionals can earn upwards of ₹6-8 lakhs per annum.

Career Path

A typical career path in back office roles may include roles such as Back Office Executive, Back Office Coordinator, Back Office Manager, and Back Office Head. As professionals gain experience and expertise, they may progress to leadership positions within the back office department.

Related Skills

In addition to proficiency in back office operations, professionals in this field are often expected to have strong communication skills, time management abilities, attention to detail, and proficiency in MS Office applications.

Interview Questions

  • What is your experience with data entry and data management? (basic)
  • How do you prioritize and manage multiple tasks effectively? (medium)
  • Can you provide an example of a challenging situation you faced in a back office role and how you resolved it? (medium)
  • How do you ensure accuracy and efficiency in your work? (basic)
  • Have you worked with any CRM or ERP systems before? If so, which ones? (medium)
  • How do you handle confidential information in a professional setting? (basic)
  • What steps do you take to maintain a clean and organized workspace? (basic)
  • How do you stay updated on industry trends and best practices in back office operations? (medium)
  • Can you walk us through your experience with handling customer queries and complaints? (medium)
  • How do you adapt to changes in processes or systems within the back office environment? (medium)
  • Describe a time when you had to collaborate with other teams or departments to achieve a common goal. (medium)
  • What strategies do you use to ensure timely completion of tasks and meet deadlines? (basic)
  • How do you handle repetitive tasks without losing focus or motivation? (basic)
  • Have you ever identified a process improvement opportunity in your back office role? If so, how did you approach it? (medium)
  • How do you handle high-pressure situations or tight deadlines in a back office setting? (medium)
  • Can you provide an example of a successful project you were involved in within a back office role? (medium)
  • What steps do you take to ensure accurate record-keeping and documentation in your work? (basic)
  • How do you handle conflicts or disagreements with colleagues in a professional manner? (medium)
  • Have you received any specialized training or certifications related to back office operations? (medium)
  • How do you stay organized and prioritize tasks in a fast-paced work environment? (basic)
  • Describe a time when you had to deal with a difficult customer or situation in a back office role. How did you handle it? (medium)
  • How do you ensure compliance with company policies and procedures in your work? (basic)
  • Can you discuss a time when you successfully implemented a new process or system in a back office environment? (medium)
  • What motivates you to excel in a back office role, and how do you maintain your enthusiasm for the work? (basic)

Closing Remark

As you prepare for back office job opportunities in India, remember to showcase your skills, experience, and enthusiasm for the role during the interview process. By demonstrating your capabilities effectively, you can position yourself as a strong candidate and secure a rewarding career in the back office industry. Good luck!

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