15921 Chat Process Jobs

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0.0 - 4.0 years

2 - 4 Lacs

pimpri-chinchwad, pune, solapur

Hybrid

Urgent Hiring For Data Entry Operator Basic Typing Speed Basic Computer Knowledge Fresher And Experience Both Can Apply No Target Work No time Boundation

Posted 14 hours ago

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1.0 years

2 - 2 Lacs

hyderabad

Work from Office

Greetings from Sutherland Currently we are hiring for International Semi voice Process with minimum 6 months into voice or chat process. Role & responsibilities Semi Voice Process is something where we handle customer queries through email, chat, and ticketing systems. Provide accurate information and timely resolutions without voice interaction. Maintain a polite, professional, and helpful tone in all written communication. Prepare daily/weekly reports on completed tasks and pending items. Coordinate with internal teams to resolve issues when required. Perks and benefits Attractive salary package for semi-voice roles Communication and soft-skills improvement programs Exposure to global clie...

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0.0 - 5.0 years

2 - 5 Lacs

mumbai suburban, thane, mumbai (all areas)

Work from Office

Walk-In Drive: Customer Service Representative (CSR) Join Lumina Datamatics and build your career in Customer Experience! We are hiring Customer Service Representatives with strong communication skills and a passion for delivering excellent customer support. If you're energetic, customer-focused, and eager to growth is opportunity is for you! Role Highlights: Handle customer queries via voice, chat, and email Provide accurate and empathetic resolutions Maintain CRM updates and follow process guidelines Ensure high-quality service and customer satisfaction Willingness to work in Night Shifts (Mandatory) Experience 0 5 Years Walk-In Details: Location: Unit 117 120, SDF – IV , SEEPZ – SEZ, Seep...

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0.0 - 5.0 years

1 - 5 Lacs

pune

Work from Office

Job description: Hiring for International Telecom CHAT PROCESS Work Location- Pune Hinjewadi Phase 3 Work Mode: Work from Office. Shift : US Rotational Shift Week Off- Rotational Week Offs Cab : Both Way Cab Service Requirement : Minimum 1 year of relevant experience required in International chat process on dual concurrency. 12th Pass can apply Immediate Joiner Preferred Ready to Relocate Max Age- 44 Interview Pattern: HR Round > Ops Round> Written Versant ( 58/80 ) > Chat Assessment Role & responsibilities: 1. Respond to customer questions and requests via live chat in a professional and timely manner. 2. Offer adequate and detailed information about the company's products and services to ...

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0.0 - 5.0 years

3 - 5 Lacs

mohali, jaipur, mumbai (all areas)

Work from Office

Greetings from KVC CONSULTANTS LTD. We are Hiring for the role of International Voice Role for Jaipur/ Mohali /Mumbai Location . Note : Its a Work from office role for Immediate joiners Job description Hiring for customer support, Tech support executive for voice/ chat for international BPO. salary: 30 K to 46K CTC Qualification: Graduation with English communication. shift: Rotational 15 days Hotel accommodation Free. Jaipur, Mumbai, Mohali Job highlights Graduate with strong English communication skills Provide customer and tech support via voice and chat in an international BPO Salary ranges from 30K to 46K CTC with 15 days free hotel accommodation 5 Days working Rotational Shifts & Offs ...

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1.0 - 3.0 years

3 - 4 Lacs

pune

Work from Office

Job description We are hiring enthusiastic and customer-focused individuals for Customer support executive for a reputed BPO for international process Salary: upto 4.9 lpa Company Overview: We are hiring enthusiastic and customer-focused individuals for customer support executive for a reputed BPO.Process type- Voice /Non - voice(international voice process) Location: pune (Hinjewadi) Contact person: HR Divya8657002773 Hiring for Custome support executive. Custome support Executive.international process Graduate / Undergraduate Experienced candidates welcome Rotational shifts (24/7) Candidates can speak in English & Hindi Fixed salary NOTE- You can go for a walkin directly. You need to write...

Posted 15 hours ago

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0.0 - 4.0 years

1 - 4 Lacs

ahmedabad

Work from Office

*Hiring for Customer Support Executive in AHMEDABAD * -Fluency in English is MUST -Rotational Day/Night Shift (WFO) -5 Working days -Salary up to 26K to 40K + Incentive + Night Allowance HR VEDA: 7383639237

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0.0 - 4.0 years

1 - 2 Lacs

noida

Work from Office

Hi Jobseekers, We are hiring candidates for Noida location for Part-time as well as full time role. The role involves handling customer queries through chat and email, ensuring high-quality service, and resolving issues related to orders, deliveries, and service requests. PART-TIME DETAILS Salary: 13,500 CTC-10,800 In-hand Shift Timings (Any One): 9:00 AM 2:00 PM 6:00 PM 11:00 PM FULL-TIME DETAILS Eligibility: Graduate mandatory Salary: Freshers: 19,000 CTC Experienced: 22,000 CTC Eligibility- UG / Graduate candidates Freshers & Experienced both can apply Good communication skills in English is required Candidates must be comfortable with rotational shifts and off. Roles & Responsibilities- ...

Posted 16 hours ago

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0.0 - 1.0 years

0 - 1 Lacs

noida

Work from Office

Mega Part Time hiring for freshers & experienced in Noida Salary: 13.8k ctc & 11k in hand + Quaterly Bonus Company Overview: We are hiring enthusiastic and customer-focused individuals for Customer service executive Process type- Chat Process Location: Noida Sector 62 Contact person: HR MAHEK- 8657002736 HR OBAID - 8657002735 Hiring for Customer Service Executive Graduate / Undergraduate Freshers or Experienced candidates welcome Candidates can speak in English & Hindi Fixed salary no field work Work Details Working Days: 6 days a week Shift Timings- 9am to 2pm & 6pm to 11pm Cab facility in ODD HOURS NOTE- You can go for a walkin directly. You need to write Shining Stars on the top of your C...

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0.0 - 1.0 years

1 - 1 Lacs

noida

Work from Office

Job description Mega hiring for freshers & experienced in Noida for Part time job. Salary: 11k inhand to 13k ctc Company Overview: We are hiring enthusiastic and customer-focused individuals for customer support executive for a reputed BPO. Process type- non voice Location: Noida Contact person: HR Divya 8657002773 Hiring for Custome support executive. Custome support Executive. Graduate / Undergraduate Freshers or Experienced candidates welcome Day shift/Night shifts Candidates can speak in English & Hindi Fixed salary no field work NOTE- You can go for a walkin directly. You need to write Shining Stars on the top of your CV Location: Noida How to Apply: Interested candidates can share thei...

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0.0 - 5.0 years

3 - 5 Lacs

jaipur

Work from Office

WORK FROM OFFICE Hi, We are hiring for a International Voice/Chat Process in Jaipur Job Description: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are resolved immediately.. - Customer service background. - Able to work in 24/7 environment. Qualification: Graduates (Full time Degree students not eligible only distance course students) Other Requirements: - Strong Interpersonal, Communication and Listening Skills. - Must possess Excellent Ve...

Posted 17 hours ago

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0.0 - 2.0 years

1 - 2 Lacs

noida

Work from Office

Hi Jobeekers Greetings We ARE HIRING FOR PART TIME- CHAT PROCESS AT NOIDA LOCATION . ANY UG / GRADUATE / FRESHER & EXPERIENCE CAN APPLY Job Type: Part-Time Eligibility Criteria: Undergraduate / Graduate candidates Freshers & experienced candidates are welcome Good communication skills are mandatory Job Responsibilities: Handle assigned tasks efficiently Maintain clear and professional communication Follow company guidelines and work processes Ensure timely completion of duties during the shift Shift Timings: Morning Shift: 9:00 AM 2:00 PM Evening Shift: 6:00 PM 11:00 PM Working Days : 6 days a week Salary Package : CTC: 13,500 In-hand Salary: 10,800 For applying call or drop resume on 915166...

Posted 17 hours ago

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0.0 - 2.0 years

1 - 3 Lacs

noida

Remote

We are hiring any graduates urgently for leading MNCs -WFH mode. Customer Support Executive Voice, Chat & Email Process Location:REMOTE Job Type: Full-Time About the Role We are urgently hiring Graduate candidates for immediate openings in Voice, Chat and Email support process for leading MNC clients in Noida. This role involves delivering exceptional customer service across multiple communication channels (voice calls, chat and email) to international and domestic customers. Key Responsibilities Handle inbound and outbound customer interactions via voice calls, live chat, and email professionally. Respond to customer inquiries, complaints, and service requests accurately and in a timely man...

Posted 17 hours ago

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0.0 - 1.0 years

0 - 0 Lacs

noida, delhi, ghaziabad

On-site

Role & Responsibilities : Handle customer queries through both calls and chats (blended process). Provide accurate information and resolve issues within defined timelines. Maintain documentation of customer interactions and actions taken. Ensure high levels of customer satisfaction and service quality. Follow communication guidelines, policies, and procedures. Coordinate with internal teams to escalate unresolved issues. Meet daily/weekly performance targets and KPIs. Preferred Candidates: Minimum 6 months of experience in Customer Service or BPO. Excellent communication skills (verbal & written). Ability to multitask and manage time effectively. Comfortable handling both voice and non-voice...

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0.0 - 5.0 years

2 - 7 Lacs

pune

Work from Office

Job description Now Hiring International Voice/Blended/Chat Process (US/UK) For More Details: Contact : AISHWARYA Phone : 7420844423 Accelerate your career in the BPO industry with leading international opportunities in Pune. We are hiring freshers and experienced professionals for dynamic US/UK/Canadian /AustralianVoice Process roles. Position : International Voice (US/UK) Eligibility : Undergraduate / Graduate Freshers & Experienced (Minimum 6 months of International Voice experience preferred) Shift : Rotational (US/UK) | 5 Days Working | Rotational Offs Transport : Both-way Cab Facility Provided Work Locations : Yerwada | Kharadi | Hinjewadi | Magarpatta | Vimannagar Compensation Details...

Posted 18 hours ago

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1.0 - 5.0 years

4 - 6 Lacs

noida, new delhi, gurugram

Work from Office

British Telecom- hiring for Premium Chat Process. We are hiring UG/Grad 1 Year chat experience can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - UG/Graduate both can apply Only Experienced can apply Perks and Benefits Maximum CTC - upto 5.5 LPA + plus other perks Location - Gurgaon

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0.0 - 5.0 years

2 - 7 Lacs

udaipur

Work from Office

Technical Support Executive Job Name: Technical Support Executive Job Role: Technical Support/ Sales Industry:CRM/BPO/KPO Job Location:Udaipur(Rajasthan)Shifts:Rotational Shifts Process:Voice Process Experience:Fresher- 8 year Salary:Best in the Industry Education:Any Graduate Job Summary: Handle queries and complaints of the products. Provide Technical Sales and support services to Us Clints.Transaction handling Services, Problem Solving Efficiency. Should have good command over Grammar and Fluency in English.Good knowledge of computers. Ability to write/type messages to ensure a professional tone. About The Role :: Handling customer technical support cases through phone and email submissio...

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, coimbatore

Work from Office

Walk in for BPO Non voice process Good communication required Email support process communication has to be good. Sal upto 35k take home + Incentives Graduation is not mandatory Sal is negotiable Day Shift 6 days working, 1 days rotational off Please apply for the job in Naukri.com. We will check & will update you.

Posted 19 hours ago

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

Work from Office

job highlights Freshers & Experienced with any qualification and proficiency in English Solve customer queries inbound/outbound call centers Salary range of 13,000 to 28,000 CTC Multiple opportunities Good perks and other facilities kindly apply here, we will call once your profile is shortlisted.

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0.0 - 2.0 years

2 - 2 Lacs

hyderabad

Work from Office

will be responsible for verifying Aadhaar-related documents and ensuring data quality compliance as per UIDAI standards. This is a back-end process requiring a high level of accuracy and proficiency in the Tamil language. Required Candidate profile Proficiency in Tamil (Read, Write, and Understand) is mandatory Minimum education: 12th Pass or Graduate Basic computer literacy is required Keen attention to detail and strong focus on quality

Posted 19 hours ago

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0.0 - 2.0 years

2 - 3 Lacs

mohali, chandigarh, panchkula

Work from Office

Document Verification Process and Back offcie jobs At Chandigarh IT Park working In Shift Cab Provided CTC 22K In Hand 16K 5 days Working Walkin Interviews Visit Aneja's SCF 19 , Phase 11 , Mohali WhatsApp CV: 76965 17846 Required Candidate profile Document Verification Process and Back offcie jobs At Chandigarh IT Park Walkin Interviews at Aneja's SCF 19 , Phase 11 , Mohali WhatsApp 76965 17846 https://callcenterjobs.anejabusinessgroup.com Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 19 hours ago

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1.0 - 6.0 years

1 - 3 Lacs

thane, navi mumbai, kalyan

Work from Office

* *Hiring for Multiple BPO Processes Immediate Joiners Only!** Hello Job Seekers, Were back with exciting **BPO** opportunities for **Voice, Non-Voice & Technical Support** roles! **Openings for:** Travel Process **Voice / Customer Support** Customer Service **Inbound/Outbound Calling (Voice)** Chat / Blended Process – **Email & Chat (Non-Voice)** Medical / Healthcare Billing – **Back Office / Semi-Voice** Banking / Bank Payroll – **Customer Assistance / Verification** Technical / IT Support – **BPO Voice Tech Support** ** Requirements:** HSC / Graduate – Freshers & Experienced both welcome **Excellent English communication skills** Comfortable with rotational shifts (majority night shifts) ...

Posted 20 hours ago

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0.0 - 3.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

Work from Office

Customer Support Executive - SBI Renewal Process Qualification:MIn. HSC Pass Exp.: Freshers can apply Avg. comm. skills required Shift: 9:30AM - 6:30PM 6 days work | Rotatinal Off Salary: 14,500 In-hand Immediate Joiners Preferred Required Candidate profile Qualification:MIn. HSC Pass Exp.: Freshers can apply Avg. comm. skills required Location: Turbhe, Navi Mumbai More Detail Call: HR Neha - 8637721095 Perks and benefits Career Growth Opportunity !

Posted 20 hours ago

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0.0 - 5.0 years

0 - 1 Lacs

noida

Work from Office

URGENT HIRING PART-TIME CHAT SUPPORT EXECUTIVES Location: Noida Sector 62 Position: Chat Support Executive (Part-Time) Salary: 13,500 CTC ( 11,000 In-Hand) Working Hours (Choose One): • 9:00 AM – 2:00 PM • 6:00 PM – 11:00 PM Job Type: Part-Time Immediate Joiners Required About the Role We are urgently looking for motivated and customer-focused individuals to join as Part-Time Chat Support Executives . You will be responsible for assisting customers via online chat by answering queries, resolving issues, and ensuring a smooth and professional experience for every customer. This role is ideal for good communicators who are tech-savvy and enjoy interacting with customers in a fast-paced environ...

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0.0 - 5.0 years

2 - 2 Lacs

chennai

Work from Office

Walk in for BPO Non voice process, Email & Chat support. Work from office only. Direct walkin interview Good communication required Email support process Communication has to be good. Graduation is not mandatory Sal upto 17k take home Day Shift 6 days working, 1 days rotational off Immediate joining is required. Pls call Kokila 9962064796 for more info. Thanks, Kokila 9962064796

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Exploring Chat Process Jobs in India

The chat process job market in India is thriving, with many companies looking to hire professionals who can effectively communicate with customers through chat platforms. This type of role often involves providing customer support, sales assistance, or technical troubleshooting via chat. If you are considering a career in the chat process industry in India, here is some important information to help you navigate the job market.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

These cities have a high demand for chat process professionals and offer a plethora of job opportunities in this field.

Average Salary Range

The average salary range for chat process professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2-3 lakhs per annum, while experienced professionals can earn upwards of INR 5-8 lakhs per annum.

Career Path

In the chat process industry, career progression often follows a path from Chat Support Executive to Senior Chat Support Executive to Team Leader or Manager. With experience and additional skills, professionals can move into roles like Chat Process Trainer or Quality Analyst.

Related Skills

In addition to strong communication skills and customer service abilities, chat process professionals are often expected to have skills in typing speed, multitasking, problem-solving, and empathy. Knowledge of CRM software and basic technical troubleshooting can also be beneficial.

Interview Questions

  • How would you handle a difficult customer in a chat conversation? (medium)
  • Can you explain a situation where you successfully upsold a product/service to a customer? (medium)
  • What strategies would you use to improve response times in a chat queue? (advanced)
  • How do you ensure data security and confidentiality while handling customer chat conversations? (basic)
  • Have you ever dealt with an irate customer in a chat conversation? How did you handle it? (medium)
  • What metrics do you think are important to track in a chat process role? (advanced)
  • How do you prioritize multiple chat conversations simultaneously? (medium)
  • Can you give an example of a time when you had to escalate a chat conversation to a supervisor? (basic)
  • How do you stay updated on product/service information to assist customers effectively in a chat? (basic)
  • Describe a situation where you had to troubleshoot a technical issue for a customer through chat. (medium)
  • How do you maintain a positive tone and attitude in written communication with customers? (basic)
  • What do you think are the key components of a successful chat process team? (advanced)
  • Can you explain how you would handle a confidential customer complaint in a chat conversation? (medium)
  • How do you handle chat conversations during high-volume periods? (basic)
  • Have you ever had to follow up with a customer after a chat conversation? How did you approach it? (medium)
  • What do you think are the biggest challenges of working in a chat process role? (medium)
  • How do you ensure accuracy and attention to detail in your chat responses? (basic)
  • Describe a time when you had to collaborate with a colleague to resolve a customer issue in a chat conversation. (medium)
  • How do you handle technical jargon or complex terms in a chat conversation with a customer? (basic)
  • Can you explain the importance of active listening in a chat process role? (basic)
  • How do you handle confidential customer information in accordance with data privacy regulations? (medium)
  • What role do you think chatbots will play in the future of chat process jobs? (advanced)
  • How would you handle a situation where a customer is dissatisfied with the chat support they received? (medium)
  • Can you describe a time when you had to de-escalate a tense chat conversation with a customer? (medium)
  • How do you prioritize empathy and understanding in your chat interactions with customers? (basic)

Closing Remark

As you prepare for interviews and apply for chat process roles in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach. With the right skills and preparation, you can confidently pursue a successful career in the chat process industry. Good luck!

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